Compare Alliants Guest Messaging vs Duve - Communication Hub vs Medallia Zingle

alliants

Alliants Guest Messaging

51 reviews
Duve

Duve - Communication Hub

595 reviews
Zingle

Medallia Zingle

107 reviews

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Compare Alliants Guest Messaging vs Duve - Communication Hub vs Medallia Zingle

Guest Messaging Software vendor comparison between Alliants Guest Messaging vs Duve - Communication Hub vs Medallia Zingle. Find out which Guest Messaging Software is right for you based on realtime data from 753 verified hotelier reviews across 65 countries.

alliants

alliants

Ranked 13 (out of 70)

4.5
51 reviews
View profile
Duve

Duve

Ranked 2 (out of 70)

4.8
595 reviews
View profile
Zingle

Zingle

Ranked 14 (out of 70)

4.8
107 reviews
View profile

Ratings Summary

HT Score

Alliants Guest Messaging

23 HTScore Icon

Duve - Communication Hub

98 HTScore Icon

Medallia Zingle

19 HTScore Icon
Popularity

Alliants Guest Messaging

51 verified reviews

Duve - Communication Hub

595 verified reviews

Medallia Zingle

107 verified reviews
Likelihood to Recommend

Alliants Guest Messaging

89%

Duve - Communication Hub

96%

Medallia Zingle

95%
Ease of Use

Alliants Guest Messaging

4.5

Duve - Communication Hub

4.8

Medallia Zingle

4.7
ROI

Alliants Guest Messaging

4.4

Duve - Communication Hub

4.7

Medallia Zingle

4.5
Implementation

Alliants Guest Messaging

4.6

Duve - Communication Hub

4.7

Medallia Zingle

4.6
Customer Support

Alliants Guest Messaging

4.5

Verified Customer Support

Duve - Communication Hub

4.7

Verified Customer Support

Medallia Zingle

4.6

Verified Customer Support

Certificate of Excellence

Alliants Guest Messaging

Duve - Communication Hub

Medallia Zingle

Features

Unified Inbox

Team Messaging

Broadcast Messaging

Desktop App (non-web based)

Photo Sharing

Mobile App

Mobile Friendly

Live Translations

Website Livechat

Multi-Channel

Whatsapp Integration

Facebook Messenger Integration

SMS text messaging

Website Livechat

Automation

Message Routing

Automated Replies

Chatbot Booking Agent

Broadcast Messaging

Upsell Fulfillment Tracking

Open API

Automated Workflows

Upselling & Ancillaries

Upsell Marketplace

Offer Campaigns

Upsell Fulfillment Tracking

Purchase Links

Charge to Folio

Room Upgrades Campaigns

Upselling Campaigns

Task & Request Management

Ticketing System

Tasks & Checklists

Inspections

Recurring Tasks

Upsell Fulfillment Tracking

Surveys & Feedback

Messaging Guest Surveys

TripAdvisor Review Partner

Guest Reviews Campaigns

Reporting & Analytics

Analytics dashboard

Guest History

Upsell Fulfillment Tracking

Team KPIs Dashboard

Custom Goal Setting

Compliance & Privacy

Automated Opt-In/Consent Collection

Secured Data Protection

Open API

Digital Registration & Check-in

Document & Passport Scanning

Credit Card Authorization

Mobile Keys

Custom Fields

Pre-Stay

Chatbot Booking Agent

Booking Recovery Campaigns

Behavioral Marketing Campaigns

Email to Chatbot Automation

Smooth Handover to Human Agents

Click to Call

Lead Qualification

OTA Price Comparison

Interface Personalization

In-Stay & Post Stay

Digital Check-in

Room Upgrades Campaigns

Upselling Campaigns

Automated Workflows

Custom Routing and Escalations

Pre-programmed Guest Notifications

Guest Reviews Campaigns

Retention Campaigns

Back-Office

Unified Omnichannel Inbox

Status Tabs in Inbox Navigation

Assigning Agents

Canned Responses

User Profile Customizations

Multi Property Management

Customizable Working Hours

Unlimited Users

Artificial Intelligence

Chatbot Booking Agent

Sentiment Analysis

Self-Learning NLP

Syntax & Semantic Analysis

Behavioral Analysis

Customer Profiling

Prediction & Forecasting

Other

PMS Integration

Guest History

Secured Data Protection

SMS text messaging

Open API

Alliants Guest Messaging

Unified Inbox

Multi-Channel

Automation

Upselling & Ancillaries

Task & Request Management

Surveys & Feedback

Reporting & Analytics

Compliance & Privacy

Digital Registration & Check-in

Pre-Stay

In-Stay & Post Stay

Back-Office

Artificial Intelligence

Other

Duve - Communication Hub

Unified Inbox

Multi-Channel

Automation

Upselling & Ancillaries

Task & Request Management

Surveys & Feedback

Reporting & Analytics

Compliance & Privacy

Digital Registration & Check-in

Pre-Stay

In-Stay & Post Stay

Back-Office

Artificial Intelligence

Other

Medallia Zingle

Unified Inbox

Multi-Channel

Automation

Upselling & Ancillaries

Task & Request Management

Surveys & Feedback

Reporting & Analytics

Compliance & Privacy

Digital Registration & Check-in

Pre-Stay

In-Stay & Post Stay

Back-Office

Artificial Intelligence

Other

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

alliants
vs.
Duve
vs.
Zingle

Customers

Top 3 Segments

Alliants Guest Messaging

Branded Hotels - 24%
City Center Hotels - 22%
Resorts - 20%

Duve - Communication Hub

Luxury Hotels - 19%
Vacation Rentals & Villas - 16%
Hostels - 10%

Medallia Zingle

Resorts - 38%
Branded Hotels - 10%
Boutiques - 9%
Featured clients

Alliants Guest Messaging

Duve - Communication Hub

Duve doesn’t have any featured brands available

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Fit Score for Your Property

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Pricing

Pricing Benchmark

Below Average

This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.

Alliants Average Alliants

Above Average

This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

Duve Average Duve

Pricing Available By Request

Zingle has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Alliants Guest Messaging

Below Average
This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.

Duve - Communication Hub

Above Average
This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

Medallia Zingle

Pricing Available By Request
Zingle has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
Custom Price Quote
alliants
vs.
Duve
vs.
Zingle

What Customers Are Saying

Most Recent Review

Alliants Guest Messaging

Direct connect with guest via multiple sources a plus, especially those tech savvy guests.

Director of Security and Safety

Duve - Communication Hub

Duve improves our customers' experience

CEO

Medallia Zingle

Pays for itself!

President
Most Positive Review

Alliants Guest Messaging

Alliants is technically flawless and they've thought of everything!

Director

Duve - Communication Hub

Amazing!

Front Office Manager

Medallia Zingle

Ultra-Luxury Branded Resort Review of Zingle

Guest Experience Representative
Most Critical

Alliants Guest Messaging

Direct connect with guest via multiple sources a plus, especially those tech savvy guests.

Director of Security and Safety

Duve - Communication Hub

Simple and easy, understands the costumer

Short term rentals manager from Tel Aviv-Yafo (Israel)

Medallia Zingle

Zingle is a great tool for communication, but needs more work on personalization (AI) and standardization

Front desk / Concierge from San Diego (United States)
References

Alliants Guest Messaging

Taylor Phillips
Front Office Manager Lyle

Stephanie W.
Front of House Manager Nobu Hotel London Portman Square

Tim Weiland
General Manager The Alpina Gstaad

Paul Rasche
Director of IT Sea Containers London

Duve - Communication Hub

Scott Medina
Founder Go Punta Cana Real Estate

Gil Einy
Chief Information Officer Brown Hotels

Gilad Shauloff
CEO Abraham Tel Aviv אברהם תל אביב

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General Info

Screenshots
Integrations

Alliants Guest Messaging

Property Management Systems (4) Hotel CRM & Email Marketing (3) Event Management Software (3)

Duve - Communication Hub

Property Management Systems (28) Hotel Management Software (13) Booking Engine (5)

Medallia Zingle

Property Management Systems (9) Hotel Metasearch Management Software (4) Hotel Management Software (4)
Recent Company Updates

Alliants Guest Messaging

alliants doesn’t have any recent company updates

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