Duve’s Guest Experience Platform Integrates Onity Mobile Key Technology for Contactless Room Entry

Seamless Integration of Duve and Onity Redefines Contactless Room Entry and Elevates Guest Experiences

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Duve, an award-winning guest experience management platform, announces that they now seamlessly integrate with Onity - a leading mobile key provider that caters to more than 30,000 properties worldwide. This collaboration empowers hoteliers and apartment hosts to provide their guests with touch-free and secure room access, enhancing the overall guest experience.

Duve's integration with Onity enables hosts to effortlessly link their Onity locks with Duve's white-labeled Guest App, facilitating the seamless and secure sharing of room or apartment access with their guests through the Duve platform. The mobile keys are intelligently released based on the reservation status, and are activated based on the guest's location in relation to the Bluetooth connection of the door lock via their Guest App.

Jeremy Atlan, Co-Founder & Chief Business Development Officer at Duve, expressed his enthusiasm about this integration, saying, "We're aiming to make the entire guest experience as seamless as possible. This integration not only enhances the guest's stay by providing them with convenient and secure room access but also lightens the workload for hotel staff. This allows front desk personnel to dedicate their time to more meaningful interactions with guests, delivering a personalized and unforgettable experience. Partnering with Onity is a great achievement that opens up new avenues for elevating guest experience within the hospitality industry.”

“We are very excited about our integration with Duve, helping to offer hoteliers a better and seamless way to communicate with their guests, increasing satisfaction rates while growing revenue,” said Ahsun Jilani, General Manager, Global Access Solutions EMEA. “Incorporating DirectKey™ mobile access technology allows hotels to extend mobile keys into a fully connected guest experience where contactless goes beyond just check-in and unlocking with mobile access.”

With Duve's Guest App and Onity's mobile keys, hotels, vacation rentals, hostels, and hotel groups can further enhance operational efficiency while providing guests with Onity’s cutting-edge, contactless room access solution.


About Onity

Onity supports the hospitality, marine, commercial, education and military segments with a full spectrum of electronic locking, access control and mobile key solutions. The company’s product portfolio also includes electronic in-room safes, minibars and energy management systems. Since 1986, Onity has been a global leader in electronic access solutions, serving customers in more than 125 countries around the globe. Onity is a part of Carrier Global Corporation, global leader in intelligent climate and energy solutions that matter for people and our planet for generations to come.

About Duve

Duve, an award-winning guest experience platform, is revolutionizing the hospitality industry by offering a truly personalized guest experience suite. Duve helps hoteliers create a tailored and digital journey for each and every guest - from online check-in flows that meet the exact needs of each guest, to a web-based guest app with relevant content in the guests' native language, to personalized upsells that increase revenue potential and satisfaction of each guest. By partnering with more than 150 integration partners, across all major PMS’s, OTA’s, PSP’s, Digital Key providers and 3rd-party vendors, Duve helps transform the way guest experience is provided at thousands of hotels and vacation rentals around the world.