Altitude vs. LIKE MAGIC (Check-in):
Which Is Right for You?

The Decision

When evaluating contactless check-in solutions, your hotel needs to enhance guest convenience, improve operational efficiency, and reduce staffing burdens. Both Altitude and LIKE MAGIC aim to address these issues, but their approaches and strengths differ significantly. Altitude offers a comprehensive property management system with extensive features, while LIKE MAGIC focuses exclusively on streamlining guest journeys and check-in processes. Which product aligns better with your hotel’s goals and capabilities?

Is Altitude or LIKE MAGIC Better for Hotels?

Altitude, developed specifically for accommodation operators, provides a broad suite of over 100 modular features designed to elevate guest experience and operational workflows. However, it currently has no ratings or reviews, which limits insights into real-world performance. LIKE MAGIC, on the other hand, boasts 29 reviews with recent feedback in the last six months and an impressive 9.86/10 NPS score, indicating high user satisfaction. The reviews highlight LIKE MAGIC’s efficiency, simple guest interface, and support for contactless interactions, making it a preferred choice for hoteliers prioritizing guest experience.

While Altitude covers a wider scope of property management functions, LIKE MAGIC excels in delivering a seamless guest journey with specific praise for its contactless check-in and automation. Do you prefer a specialized guest check-in platform, or a broader property management solution?

Altitude vs LIKE MAGIC: Which Should Your Hotel Choose?

If your hotel needs a comprehensive, all-in-one platform to manage everything from bookings to maintenance, Altitude is the better pick. Its features include online check-in/out, guest requests, mobile keys, and back-of-house management, making it suitable for larger or more complex properties seeking an integrated system. Conversely, if your team prioritizes quick deployment, ease of use, and guest engagement, LIKE MAGIC’s high user ratings and recent reviews make it the stronger choice. It’s ideal for hotels seeking a dedicated contactless check-in solution that reduces staff workload without extensive system overhaul.

For hotels that need a full property management system with advanced operational capabilities, Altitude’s modular approach is advantageous. If your goal is to provide a frictionless guest experience with quick ROI, LIKE MAGIC will serve you better.

Is Altitude or LIKE MAGIC Easier to Use?

LIKE MAGIC’s remarkable 4.9/5 ease-of-use rating, based on 29 recent reviews, reflects a highly intuitive platform that guests and staff find straightforward. Reviewers often mention how simple it is for guests to check-in via a link, bypassing downloads or downloads, and how staff appreciate its quick onboarding. Altitude, with a 0/5 rating and no reviews, provides no clear data on usability; its extensive features might introduce a learning curve.

Given the positive feedback, the edge clearly goes to LIKE MAGIC for ease of use. Your team will likely experience faster onboarding and smoother daily operations with LIKE MAGIC.

Which Has Better Features: Altitude or LIKE MAGIC?

Altitude offers 17 verified features, including PMS integration and easy room selection, which are absent in LIKE MAGIC. These functionalities enable your hotel to manage reservations, room assignments, and operational workflows centrally, making it suitable for properties requiring an all-encompassing management system. LIKE MAGIC, however, focuses on 17 shared features, primarily contactless check-in, digital keys, and guest communication, with no additional features beyond its core guest journey.

If your hotel requires a broader set of operational modules, Altitude’s extra features are compelling. For streamlined guest check-in and engagement alone, LIKE MAGIC’s feature set suffices and is highly rated.

Which Has Better Customer Support: Altitude or LIKE MAGIC?

LIKE MAGIC’s support ratings are notably high at 4.83/5, with recent reviews praising its responsiveness, ease of onboarding, and proactive assistance. Hoteliers mention that the support team is helpful and quick to resolve issues, which is critical when deploying contactless solutions. Altitude’s support rating is unavailable, making it difficult to assess its service quality. The absence of reviews or user feedback may be a concern for your team’s confidence.

The clear edge goes to LIKE MAGIC here, especially considering recent positive support experiences. Reliable, timely support can make or break the platform’s success at your hotel.

Which Has More Integrations: Altitude or LIKE MAGIC?

Altitude connects with 17 verified partners, including multiple PMS and hardware providers like SiteMinder, RMS, and dormakaba, offering extensive integration options. LIKE MAGIC has 10 verified partners, including key integrations with Oracle Hospitality, adagio GmbH, and SALTO Systems, but fewer overall. Both platforms share integrations with Oracle and Mews, but Altitude’s broader partner network allows for more extensive system connectivity.

If your hotel relies on a complex ecosystem of integrated systems, Altitude’s larger partner network provides more flexibility. For quick deployment and essential integrations, LIKE MAGIC remains a solid choice.

Which Do Hoteliers Rate Higher: Altitude or LIKE MAGIC?

LIKE MAGIC’s recent reviews, with a 9.86/10 NPS score, indicate high satisfaction levels, especially among properties that value contactless check-in and automation. Hoteliers highlight its efficiency, guest satisfaction, and staff ease. Altitude, lacking reviews, cannot be rated, but the absence of user feedback suggests less proven performance in the field.

Given the recent and positive reviews, LIKE MAGIC clearly holds the higher user rating. Your hotel is more likely to see satisfaction and operational benefits from LIKE MAGIC.

How Much Do Altitude and LIKE MAGIC Cost?

Altitude’s pricing is listed at a base fee of $500, with no mention of additional costs or trial options, indicating a potentially straightforward but possibly limited pricing model. LIKE MAGIC’s pricing is $700 upfront, also without trial or subscription details, suggesting a higher initial investment. Neither platform offers monthly per-room fees or free tiers, making upfront costs more relevant.

If budget is a concern, ALTITUDE may seem more affordable; however, the absence of detailed pricing plans makes a definitive comparison difficult. For clear-cut costs, LIKE MAGIC’s higher fee might reflect its specialized, high-touch service.

What Type of Hotel Should Use Altitude?

Hotels that operate at a larger scale or require extensive property management capabilities should consider Altitude. It’s suited for properties that:

• Need integrated reservations, billing, and maintenance management
• Value a modular system that can expand with their operations
• Have the resources to implement a comprehensive platform
• Seek a solution with multiple features beyond check-in, like housekeeping and billing

Not ideal if your hotel is small, with limited staff, or seeking a quick, straightforward check-in solution.

What Type of Hotel Should Use LIKE MAGIC?

Teams that prioritize guest experience and operational automation should choose LIKE MAGIC. It’s especially suitable for:

• Small to mid-sized hotels or boutique properties
• Hotels aiming to reduce staffing and improve contactless services
• Properties seeking quick deployment with high guest satisfaction
• Hotels interested in upselling and digital concierge features

Not ideal if your hotel requires a full property management system or highly customizable interface.

LIKE MAGIC vs Altitude: The Bottom Line for Hotels

The core difference lies in scope: Altitude provides a broad property management platform, while LIKE MAGIC specializes in contactless guest journeys and automation. For hotels seeking an all-in-one solution with extensive operational features, Altitude’s modular approach is advantageous, especially if you have the resources to fully implement it. If your priority is delivering a simple, fast, and engaging contactless check-in experience, LIKE MAGIC’s high user ratings and recent reviews make it the better choice.

Choose Altitude if you need a comprehensive system for managing every aspect of your property. Opt for LIKE MAGIC if you want a quick-to-deploy, guest-focused platform that improves satisfaction and staff efficiency.

In summary, the decision hinges on your hotel’s needs for breadth or focus. If you desire a full property management suite with extensive integrations, Altitude could be the right fit. But if your goal is to offer guests a frictionless, contactless check-in experience with high satisfaction, LIKE MAGIC’s recent performance strongly supports that choice.