Compare Amadeus – Guest Management Solutions vs Profitroom Marketing Automation vs Silverpop (by IBM)

Amadeus

Amadeus – Guest Management Solutions

12 reviews
Profitroom

Profitroom Marketing Automation

291 reviews
IBM

Silverpop (by IBM)

1 reviews

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Compare Amadeus – Guest Management Solutions vs Profitroom Marketing Automation vs Silverpop (by IBM)

Hotel CRM & Email Marketing vendor comparison between Amadeus – Guest Management Solutions vs Profitroom Marketing Automation vs Silverpop (by IBM). Find out which Hotel CRM & Email Marketing is right for you based on realtime data from 304 verified hotelier reviews across 26 countries.

Amadeus

Amadeus

Ranked 20 (out of 71)

4.3
12 reviews
View profile
Profitroom

Profitroom

Ranked 1 (out of 71)

4.8
291 reviews
View profile
IBM

IBM

Ranked 39 (out of 71)

3.5
1 reviews
View profile

Ratings Summary

HT Score

Amadeus – Guest Management Solutions

unranked HTScore Icon

Profitroom Marketing Automation

100 HTScore Icon

Silverpop (by IBM)

unranked HTScore Icon
Popularity

Amadeus – Guest Management Solutions

12 verified reviews

Profitroom Marketing Automation

291 verified reviews

Silverpop (by IBM)

1 verified reviews
Likelihood to Recommend

Amadeus – Guest Management Solutions

85%

Profitroom Marketing Automation

95%

Silverpop (by IBM)

70%
Ease of Use

Amadeus – Guest Management Solutions

3.6

Profitroom Marketing Automation

4.7

Silverpop (by IBM)

5
ROI

Amadeus – Guest Management Solutions

3.7

Profitroom Marketing Automation

4.5

Silverpop (by IBM)

4
Implementation

Amadeus – Guest Management Solutions

3.5

Profitroom Marketing Automation

4.6

Silverpop (by IBM)

Not enough data available
Customer Support

Amadeus – Guest Management Solutions

3.8

Verified Customer Support

Profitroom Marketing Automation

4.5

Verified Customer Support

Silverpop (by IBM)

4

Verified Customer Support

Certificate of Excellence

Amadeus – Guest Management Solutions

Profitroom Marketing Automation

Silverpop (by IBM)

Features

Marketing Automation

Personalized one-to-communication

A/B Testing

Event Based Automations

Email Newsletters

Database Health Monitoring

Template Builder

Template Editor

WYSIWYG - HTML Editor

Campaign Templates

Transactional Templates

Template Importing

Guest Profiles

Guest profiles

Database Health Monitoring

GDPR Compliant

CCPA Compliant

Automatic De-Duping

Segmentation

Segmentation

Database Health Monitoring

Tagging

Loyalty Segmentation

Attribute Based Segmentation

Geographic Based Segmentation

Channel/Market Based Segmentation

Lead Time Based Segmentation

Room Type Based Segmentation

Privacy & Compliance

GDPR Compliant

CCPA Compliant

PCI Complaint

Data Management

Centralized data warehouse

Database Health Monitoring

Open API

Centralized multi-hotel/multi-brand solution

Feedback & Surveys

Guest Feedback Module (comment cards/reviews)

Trip Advisor Connectivity Partner

Amadeus – Guest Management Solutions

Marketing Automation

Template Builder

Guest Profiles

Segmentation

Privacy & Compliance

Data Management

Feedback & Surveys

Profitroom Marketing Automation

Marketing Automation

Template Builder

Guest Profiles

Segmentation

Privacy & Compliance

Data Management

Feedback & Surveys

Silverpop (by IBM)

Marketing Automation

Template Builder

Guest Profiles

Segmentation

Privacy & Compliance

Data Management

Feedback & Surveys

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Amadeus
vs.
Profitroom
vs.
IBM

Customers

Top 3 Segments

Amadeus – Guest Management Solutions

Other - 17%
City Center Hotels - 17%
Resorts - 8%

Profitroom Marketing Automation

Resorts - 33%
Boutiques - 11%
Luxury Hotels - 11%

Silverpop (by IBM)

Other - 100%
Resorts - 0%
Motels - 0%
Featured clients

Amadeus – Guest Management Solutions

Amadeus doesn’t have any featured brands available

Profitroom Marketing Automation

Profitroom doesn’t have any featured brands available

-

Fit Score for Your Property

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Pricing

Pricing Benchmark

Pricing Available By Request

Amadeus has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Profitroom Average Profitroom

Pricing Available By Request

IBM has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Amadeus – Guest Management Solutions

Pricing Available By Request
Amadeus has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

Profitroom Marketing Automation

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Silverpop (by IBM)

Pricing Available By Request
IBM has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
Custom Price Quote
Amadeus
vs.
Profitroom
vs.
IBM

What Customers Are Saying

Most Recent Review

Amadeus – Guest Management Solutions

Great Service and Results

Business Owner from Collingwood (Australia)

Profitroom Marketing Automation

Excellent communication with our account manager — very creative.

Manager from Biała Rawska (Poland)

Silverpop (by IBM)

Recommended software solution for newsletters only. Easy to use, but high cost of usage.

Vice President E-Business from Frankfurt am Main (Germany)
Most Positive Review

Amadeus – Guest Management Solutions

One of the Best Technologies

DOMS

Profitroom Marketing Automation

Perfect tools to manage sales and marketing activities of the hotels

Marketing Advisor

Silverpop (by IBM)

Recommended software solution for newsletters only. Easy to use, but high cost of usage.

Vice President E-Business from Frankfurt am Main (Germany)
Most Critical

Amadeus – Guest Management Solutions

I have enjoyed working with Trina, she's been very helpful in keeping me organized.

VP of Commercial Strategy

Profitroom Marketing Automation

Simple, intuitive tool in everyday work

Sales & Marketing Manager

Silverpop (by IBM)

Recommended software solution for newsletters only. Easy to use, but high cost of usage.

Vice President E-Business from Frankfurt am Main (Germany)
References

Amadeus – Guest Management Solutions

Amadeus doesn’t have any references available

Profitroom Marketing Automation

Katarzyna Ścisłowicz-Opalska
Marketing Director Hotel Grand Nosalowy Dwór

Jessica Riggs
Sales Manager Port Lympne Reserve

-

General Info

Screenshots

Amadeus doesn't have any screenshots

IBM doesn't have any screenshots

Integrations

Amadeus – Guest Management Solutions

Property Management Systems (19) Booking Engine (13) Guest Messaging Software (11)

Profitroom Marketing Automation

Property Management Systems (26) Channel Managers (14) Booking Engine (12)

Silverpop (by IBM)

IBM doesn't have any integrations

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