Sorry, this functionality is only available for verified hoteliers
The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
Amadeus Property Management vs. Stayntouch:
Which Is Right for You?
TLDR
We analyzed 370 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Amadeus shines , with exclusive features like On premise and Guest CRM.
Stayntouch shines in ease of use and customer support — especially for brand properties (4.9/5) , with exclusive features like Ancillary revenue tracking and Mobile App.
How Does Amadeus Property Management Compare to Stayntouch?
Side-by-side ratings based on 370 verified hotelier reviews on HTR.
| HTScore |
|
|
| Likelihood to Recommend |
|
|
| Ease of Use |
|
|
| Customer Support |
|
|
| Value for Money |
|
|
| Starting Price | Contact sales | From $800/mo |
| Verified Reviews | 4 | 366 |
What Are the Pros and Cons of Amadeus Property Management vs Stayntouch?
After analyzing 370 verified reviews, Amadeus users most value its , while Stayntouch users highlight user-friendly interface, integration and onboarding, system performance and reliability. Click any theme to see what reviewers say.
|
|
|
|---|---|
| Pros | |
|
+
User-Friendly Interface
▾
|
|
|
+
Integration and Onboarding
▾
|
|
|
+
System Performance and Reliability
▾
|
|
|
+
Reservation Management
▾
|
|
| Cons | |
|
−
Reporting and Analytics
▾
|
|
|
−
Room Management and Housekeeping
▾
|
|
|
−
Reservation Management
▾
|
|
Amadeus vs Stayntouch: Rankings by Hotel Segment
How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
|
|
|---|---|---|
| Small (10-24 rooms) ▾ | #56 1 reviews | #18 51 reviews |
| Mid-Size (25-74 rooms) ▾ | #47 1 reviews | #5 208 reviews |
| Large (75-199 rooms) ▾ | #26 2 reviews | #7 29 reviews |
| X-Large (200+ rooms) ▾ | #26 0 reviews | #2 58 reviews |
By Property Type
| Segment |
|
|
|---|---|---|
| Boutique ▾ | #50 1 reviews | #6 220 reviews |
| Luxury ▾ | #42 2 reviews | #6 180 reviews |
| Branded / Chain ▾ | #34 3 reviews | #3 152 reviews |
| Extended Stay ▾ | #51 0 reviews | #14 17 reviews |
By Region
| Segment |
|
|
|---|---|---|
| North America ▾ | #37 1 reviews | #4 262 reviews |
| Europe ▾ | #38 2 reviews | #12 64 reviews |
| Asia Pacific | #41 0 reviews | #21 3 reviews |
How Much Do Amadeus Property Management and Stayntouch Cost?
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
|
|
|
|
|---|---|---|
| Starting Price | — | From $800/mo |
Which Features Does Amadeus Property Management Have That Stayntouch Doesn't (and Vice Versa)?
According to HTR's product database, Amadeus Property Management and Stayntouch share 16 features. Here are the key differences — features one has that the other lacks.
| Feature |
|
|
|---|---|---|
| Ancillary revenue tracking | ||
| Guest CRM | ||
| Integrated ID & Passport Scanner | ||
| Lobby Kiosk | ||
| Mobile App | ||
| On premise | ||
| Tablet/Kiosk Check-in | ||
| Task Management |
Showing top differences. 23 more features differ between these products.
Real-World Results: Amadeus vs Stayntouch by Business Goal
We analyzed 5 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"Before leveraging Stayntouch PMS and Owner Relations, much of our old accounting processes were completed manually, including printing and hand-delivering statements to units, and..."
No published case study for this goal yet.
"As an independent hotel that runs above 100% occupancy on many nights, the TWA Hotel finds Stayntouch integral to our operations."
Amadeus vs Stayntouch: The Bottom Line
Unique capabilities
What hoteliers love
The system's intuitive design allows for easy navigation, making it suitable for training new staff quickly. The visual and organizational elements ar... The system's intuitive design allows for easy navigation, making it suitable for training new staff quickly. The visual and organizational elements are highlighted as aiding faster task execution and enhancing staff capability, thus improving guest interactions.
Stayntouch is noted for its seamless integration and smooth onboarding processes, facilitated by individual support from staff like David and Julia. T... Stayntouch is noted for its seamless integration and smooth onboarding processes, facilitated by individual support from staff like David and Julia. The guidance provided by these individuals was deemed invaluable, particularly for system transition and setup.
Stayntouch is generally reliable without major outages, providing continuous support via the cloud. Although positive, some users express concerns ove... Stayntouch is generally reliable without major outages, providing continuous support via the cloud. Although positive, some users express concerns over the speed of addressing complex issues amidst rapid company growth.
Where hoteliers push back
While generally praised for accessible reports that support operations, users cite a need for more adaptive reporting features. Some reports lack deta... While generally praised for accessible reports that support operations, users cite a need for more adaptive reporting features. Some reports lack detail or are hard to manipulate, highlighting the need for customizable analytics solutions.
Room assignments and housekeeping functionalities receive positive feedback for enhancing operational efficiency. However, users request better functi... Room assignments and housekeeping functionalities receive positive feedback for enhancing operational efficiency. However, users request better functionality in room diary visibility and tasks scheduling to address specific management needs.
Ranks higher for
Unique capabilities
Where the ratings diverge most
Frequently Asked Questions About Amadeus Property Management vs Stayntouch
Can Amadeus Property Management replace Stayntouch?
It depends on your requirements. Amadeus Property Management and Stayntouch share many core Property Management Systems features, but each has unique capabilities. Amadeus Property Management offers 104 verified integration partners, while Stayntouch offers 188. Review the feature comparison above to see where they differ before switching.
Which is better for small or independent hotels?
Small hotels should prioritize ease of use and fast onboarding. Stayntouch leads in ease of use at 4.7/5 vs 3.5/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Do Amadeus Property Management or Stayntouch offer a free plan?
Amadeus Property Management: No. Stayntouch: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
How Does HTR Evaluate and Rank Amadeus Property Management and Stayntouch?
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Amadeus has an HT Score of 0 and Stayntouch has 91. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
|---|---|---|
| Customer Ratings & Reviews |
|
How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
|
How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
|
How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
|
How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
What Other Property Management Systems Comparisons Are Hoteliers Reading?
Explore more head-to-head comparisons based on verified hotelier reviews.
Get personalized product recommendations
Product recommendations advisor
