Amadeus (Sales & Event Management - eProposal) vs. Proposales:
Which Is Right for You?

The Decision

Choosing between Amadeus and Proposales hinges on your hotel’s specific proposal needs, integration requirements, and overall budget. Both aim to streamline RFPs and proposal management but diverge significantly in user experience, feature set, and market presence. Amadeus offers a historically larger footprint with a focus on integrated sales solutions, whereas Proposales excels with a modern, user-friendly interface and rapid adoption. Which aligns better with your team’s priorities?

Amadeus’s suite is tailored for hotels already invested in Amadeus’s broader ecosystem, offering deep integration but limited flexibility. Proposales, on the other hand, provides a standalone, highly-rated platform praised for ease of use and rapid results. Your decision should weigh these core differences carefully.

Is Amadeus or Proposales Better for Hotels?

Amadeus is designed for large, complex hotel groups seeking an integrated sales platform, emphasizing direct data flow from inquiries to proposals. Its main strength lies in its deep integration with Amadeus Sales & Catering Solutions – Delphi, enabling quick, data-driven proposals with minimal manual input.

Proposales targets hotels and venues that prioritize speed, visual impact, and ease of use, with a modern interface that simplifies proposal creation. While Amadeus’s platform has more extensive historical use, recent reviews favor Proposales’ current user ratings and recent activity—more recent reviews bolster confidence in Proposales’s current performance.

Are you looking for an integrated system that fits into existing enterprise workflows, or a flexible, standalone tool that can be adopted quickly? The choice depends on your hotel’s operational complexity and tech stack.

Proposales vs Amadeus: Which Should Your Hotel Choose?

If your hotel needs quick, attractive proposals with minimal training, go with Proposales. Its high user ratings (4.72/5 overall, 4.81/5 ease of use) reflect a modern, intuitive experience suitable even for smaller teams.

If your hotel requires deep system integrations, comprehensive reporting, and operates within a larger ecosystem like Amadeus, then Amadeus is the better fit. Despite its lower ratings (1.88/5 overall, 3.39/5 ease of use), it’s the choice for hotels already aligned with Amadeus solutions.

For hotels with limited sales staff and a focus on rapid proposal turnaround, Proposales provides a clear advantage. Conversely, if your hotel relies on robust data flow and enterprise integration, Amadeus’s broader system might justify its higher complexity.

Is Amadeus or Proposales Easier to Use?

Proposales scores significantly higher on usability, with a 4.81/5 rating for ease of use, and recent reviews emphasize its user-friendly, modern interface. Users find onboarding straightforward, with many mentioning how quickly their teams adapt and start producing proposals.

Amadeus’s interface is rated at 3.39/5, with reviews pointing out it’s less intuitive and sometimes cumbersome, especially given its older technology base. Support and onboarding ratings are also lower, with some users citing difficulty navigating the platform and inconsistent support.

Edge: Proposales.

Which Has Better Features: Amadeus or Proposales?

Proposales offers 11 shared features with Amadeus but includes several unique capabilities, such as multimedia attachments, customizable templates, and follow-up reminders, which facilitate a more engaging proposal process. Amadeus, however, focuses on direct integration with its sales and catering systems, automating data transfer and reducing manual input.

Proposales’s features are praised for their visual appeal and ease of customization, making proposals more attractive and personalized. Amadeus’s strength lies in its integration capabilities, but its feature set appears more limited and less innovative, as reflected in recent reviews criticizing its reporting and technical support.

Edge: Proposales.

Which Has Better Customer Support: Amadeus or Proposales?

Proposales scores an impressive 4.78/5 in support and onboarding, with reviews highlighting fast, helpful, and solution-oriented service. Customers note that onboarding is smooth and support is highly responsive, especially regarding platform customization.

Amadeus’s support ratings are lower, at 2.72/5, with reviews citing slow responses, difficulty resolving issues, and support staff sometimes lacking product knowledge. Several users describe the customer experience as frustrating, especially around system bugs and limited troubleshooting.

Edge: Proposales.

Which Has More Integrations: Amadeus or Proposales?

Amadeus boasts 104 verified partners, including major hotel technology providers like Oracle Hospitality, Mews, and Profitroom, offering a broad integration landscape. Proposales supports only 7 verified partners, including vital integrations like Super Office CRM and Stripe, but lacks the extensive ecosystem Amadeus offers.

While Amadeus’s integrations cater to large enterprise needs, Proposales’s limited but targeted integrations are sufficient for many hotels seeking rapid deployment and simple workflows. If your hotel relies heavily on multiple systems, Amadeus’s broader network is advantageous.

Edge: Amadeus.

Which Do Hoteliers Rate Higher: Amadeus or Proposales?

Proposales’s recent reviews reflect a 4.77/5 rating from 149 hotel users, predominantly in Europe and North America. Hotels across segments—especially boutique and city center hotels—praise its speed, aesthetics, and ease of use, with comments like “faster accepts and easier follow-ups.”

Amadeus’s reviews are fewer and more mixed, with an overall rating of 1.88/5 and many negative comments about support, usability, and outdated technology. Hotels that have used Amadeus often describe it as cumbersome and lacking in current functionality.

Edge: Proposales.

How Much Do Amadeus and Proposales Cost?

Amadeus’s base price is $1,000 per month, with no freemium option or trial available, making it a significant investment. Proposales charges $400 per month, with no implementation fee or trial, offering a more accessible entry point.

While Amadeus’s higher cost may reflect its broader system integration, Proposales’s lower price combined with high user satisfaction suggests better value for hotels prioritizing speed and usability over extensive enterprise features.

What Type of Hotel Should Use Amadeus?

Hotels that should consider Amadeus include:

• Large hotel chains with existing Amadeus systems.
• Hotels needing integrated solutions across multiple departments.
• Properties prioritizing automation and data accuracy.
• Hotels with technical teams that can manage complex systems.

Not ideal if:

• Your team prefers straightforward, modern interfaces.
• You need rapid onboarding and quick wins.
• Your hotel is small or medium-sized with limited IT resources.

What Type of Hotel Should Use Proposales?

Hotels that benefit from Proposales include:

• Small to mid-sized hotels seeking fast proposal turnaround.
• Hotels prioritizing visual presentation and customer experience.
• Teams with limited sales staff needing automation.
• Hotels that want a quick-to-adopt, standalone solution.

Not ideal if:

• You require deep integration with legacy or complex hotel systems.
• Your hotel relies on extensive reporting or automation based on enterprise data.
• You operate in markets where Amadeus’s global presence is a necessity.

The Bottom Line for Hotels

Amadeus offers an extensive ecosystem with deep integrations, making it suitable for large hotels and chains already invested in its platform. Its older interface and limited recent reviews suggest it’s less appealing for hotels seeking user-friendly, modern proposals.

Proposales is a clear winner for hotels prioritizing ease of use, speed, and modern presentation. Its high ratings, recent positive reviews, and lower cost make it the best choice for hotels looking to modernize proposal workflows quickly and effectively.

Choose Amadeus if your hotel needs comprehensive system integration and operates at a scale that justifies its complexity. Opt for Proposales if your goal is to boost proposal efficiency, enhance visual impact, and improve user satisfaction with a straightforward platform.

This detailed comparison should guide your team toward the product that best aligns with your operational needs, technological environment, and customer engagement goals.