Apaleo Open PMS vs Sirvoy: Property Management Systems Comparison (2026)

How Does Apaleo Open PMS Compare to Sirvoy?

Side-by-side ratings based on 157 verified hotelier reviews on HTR.

	apaleo GmbH	Sirvoy
HTScore	77	87
Likelihood to Recommend	97%	94%
Ease of Use	4.9/5	4.6/5
Customer Support	4.8/5	4.9/5
Value for Money	4.8/5	4.5/5

Starting Price	From $900/mo	From $200/mo
Verified Reviews	30	127

What Are the Pros and Cons of Apaleo Open PMS vs Sirvoy?

After analyzing 157 verified reviews, apaleo GmbH users most value its frequent updates and community engagement, customization and flexibility, open api and integration, while Sirvoy users highlight customer support, user experience, customization. Click any theme to see what reviewers say.

apaleo GmbH	Sirvoy
Pros
+ Frequent Updates and Community Engagement ▾ The platform's commitment to regular updates and community engagement is well-received, with users valuing the attention to feedback and ongoing improvements. The active community provides a support network that enhances the user experience.	+ Customer Support ▾ Customers commend Sirvoy for its exceptional support team, characterized by quick, professional, and effective service. The team is noted for being readily available and providing valuable assistance, which enhances the overall user experience.
+ Customization and Flexibility ▾ Users highlight Apaleo's strength in customization, allowing tailored workflows and process automation. This flexibility helps hotels create systems that align perfectly with their operational needs, enhancing efficiency and improving guest services.	+ User Experience ▾ Sirvoy is frequently praised for its intuitive user interface, offering an easy and efficient setup process. Users find the system straightforward to use daily, which significantly simplifies management operations. The platform’s user-friendliness supports quick onboarding and day-to-day operation.
+ Open API and Integration ▾ Apaleo's open API is uniquely praised for enabling custom tech stacks and seamless integration with various systems, greatly enhancing efficiency and flexibility in operations. Reviewers appreciate the ability to create their own applications and tech ecosystems, significantly setting Apaleo apart from its competitors.	+ Customization ▾ The system is lauded for its customization capabilities, especially in the booking engine and guest profiles. However, some requests were noted for further customization options, such as additional integrations and the ability to tailor discounts.
+ App Store and Third-Party Integrations ▾ Apaleo's App Store is frequently mentioned as a key feature, providing a wide array of third-party integrations to extend functionalities. Users appreciate the ability to quickly add features, though some note reliance on third parties for more comprehensive solutions like reporting.	+ Channel Management ▾ The platform allows effective advertisement and booking through multiple channels. While Sirvoy is seen as thorough in channel management, some user feedback highlights requirements for expanded third-party integrations to maximize efficiency.
Cons
− Reporting Capabilities ▾ While users value the basic reporting functionalities, there is a noticeable demand for advanced reporting features within Apaleo. Many find current options limited, leading to reliance on additional tools for deeper analytics.	− Functional Limitations ▾ While Sirvoy generally meets user needs, some raise issues with specific advanced features like pricing adjustments and reporting. Requests for enhancements in these areas are mentioned.
− Group and Booking Management ▾ Apaleo's group management features receive praise for user-friendliness, but some reviews note areas for improvement, particularly concerning comprehensive functionality and intuitiveness.	− Pricing and Revenue Management ▾ Sirvoy offers a comprehensive pricing module, though some users find it complex and lacking flexibility. Specific feedback suggests the need for more user-friendly pricing and discount setting options, which can impact revenue optimization efforts.
	− Integration Options ▾ Sirvoy offers integrations, primarily with OTAs and channel managers. User feedback recommends enhanced integration capabilities for further specialization in hotel operations, such as point of sale and CRM systems.

apaleo GmbH vs Sirvoy: Rankings by Hotel Segment

How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.

By Hotel Size

Segment	apaleo GmbH	Sirvoy
Small (10-24 rooms) ▾	#42 7 reviews	#22 36 reviews
apaleo GmbH Small hotels say that apaleo GmbH's Property Management System is highly rated in verified HotelTechReport reviews due to its open API for seamless integrations, user-friendly interface, and strong community support, making it valuable for their operations. Sirvoy Small hotels say that Sirvoy's Property Management System ranks highly in verified HotelTechReport reviews for its user-friendly interface, efficient integration capabilities with other systems, and consistently responsive customer support, which are key priorities for Small operations.
Mid-Size (25-74 rooms) ▾	#27 19 reviews	#48 3 reviews
apaleo GmbH Mid-sized hotels say that apaleo GmbH’s Property Management System excels due to its open API, allowing for customizable integrations and tech stack flexibility. Verified HotelTechReport reviews highlight seamless connectivity, ease of automation, and responsive support, which are crucial for Mid-sized hotels' diverse operational needs. Sirvoy Mid-sized hotels say that Sirvoy's Property Management Systems excels due to its responsive customer service, ease of use, and straightforward setup, as highlighted in verified HotelTechReport reviews. These strengths resonate with the operational needs of Mid-sized hotels.
Large (75-199 rooms)	#41 1 reviews	#46 1 reviews
X-Large (200+ rooms)	#14 3 reviews	#27 1 reviews

By Property Type

Segment	apaleo GmbH	Sirvoy
Boutique ▾	#34 14 reviews	#29 21 reviews
apaleo GmbH Boutique hotels say that apaleo GmbH's Property Management System ranks highly in verified HotelTechReport reviews due to its open API for seamless integration, excellent customer support, and customizable interface, which aligns with the unique needs of Boutique properties. Sirvoy Boutique hotels say that Sirvoy's Property Management System ranks highly due to its user-friendly interface, excellent customer service, and efficient remote management capabilities, as highlighted in verified HotelTechReport reviews. These strengths align well with the operational needs of Boutique establishments.
Luxury ▾	#43 4 reviews	#37 7 reviews
apaleo GmbH No segment summary available. Sirvoy Luxury hotels say that Sirvoy's Property Management Systems are highly rated in verified HotelTechReport reviews for their ease of use, reliable customer support, and robust security features, crucial for efficiently managing reservations and ensuring guest satisfaction in Luxury accommodations.
Branded / Chain ▾	#40 4 reviews	#42 4 reviews
apaleo GmbH No segment summary available. Sirvoy Sirvoy is a top Property Management Systems pick among branded properties on HotelTechReport, with hoteliers pointing to fast, reachable support that helps sort technical and configuration issues before they disrupt day-to-day work.
Extended Stay ▾	#19 9 reviews	#35 3 reviews
apaleo GmbH Extended-Stay-Serviced-Apartments hotels say that apaleo GmbH's Property Management System benefits from its open API, enabling custom tech stacks and seamless automation. Verified HotelTechReport reviews highlight its adaptability, efficient onboarding, and excellent support, catering well to the specific needs of extended stays. Sirvoy Sirvoy is a top Property Management Systems pick among Extended-Stay-Serviced-Apartments on HotelTechReport, with hoteliers pointing to its channel manager and the ability to manage 17 cottages across many channels.

By Region

Segment	apaleo GmbH	Sirvoy
North America ▾	#38 2 reviews	#23 16 reviews
apaleo GmbH No segment summary available. Sirvoy Na hotels say that Sirvoy's Property Management System is highly regarded based on verified HotelTechReport reviews, citing its ease of use, responsive customer support, and cost-effectiveness as major strengths important to their operations.
Europe ▾	#18 26 reviews	#16 31 reviews
apaleo GmbH Europe hotels say that apaleo GmbH's Property Management System ranks highly due to its open API allowing extensive customization, seamless integration options, and excellent customer support. These strengths are highlighted in verified HotelTechReport reviews and are particularly valued by European hotels. Sirvoy Europe hotels say that Sirvoy's Property Management System, as per verified HotelTechReport reviews, is user-friendly and reliably supports daily operations with responsive, 24/7 assistance. Frequent praise highlights its ease of integration with existing systems and effective reservation management.
Asia Pacific ▾	—	#13 6 reviews
apaleo GmbH No segment summary available. Sirvoy Ap hotels say that Sirvoy's Property Management System ranks highly due to its excellent customer support and quick problem resolution, as observed in verified HotelTechReport reviews. The system is praised for its straightforward feature setup and flexible booking engine, which are crucial for Ap hotels.
Middle East	—	#27 0 reviews

The Decision
Your hotel is evaluating two property management systems: Apaleo Open PMS and Sirvoy. Both aim to streamline operations, enhance guest experiences, and provide better control over your property management. While Apaleo is known for its open API and extensive integrations, Sirvoy emphasizes ease of use and affordability. Which platform aligns better with your hotel’s growth plans and operational needs?

Is Apaleo Open PMS or Sirvoy Better for Hotels?

Both systems address core PMS functions—reservations, guest management, and billing—but they diverge in scope and flexibility. Apaleo’s open API allows for extensive customization and integration with third-party apps, making it suitable for hotels seeking tailored tech stacks. Sirvoy prioritizes simplicity and quick deployment, ideal for small properties that need straightforward management without complex configurations. Do you prefer a flexible, scalable platform or a user-friendly, budget-friendly solution?

Apaleo Open PMS vs Sirvoy: Which Should Your Hotel Choose?

If your hotel needs a highly customizable, scalable PMS capable of supporting complex operations across multiple locations, go with Apaleo. Its open API and vast partner network make it ideal for larger or growing properties that want to build a personalized tech environment. Conversely, if your hotel seeks an affordable, easy-to-implement system with essential features, Sirvoy fits well. It’s perfect for small to medium-sized properties that prioritize simplicity and quick results.

Is Apaleo Open PMS or Sirvoy Easier to Use?

Apaleo scores a 4.9/5 for ease of use, with a user interface praised for its friendliness and smooth operation. Its onboarding process is rated 4.85/5, emphasizing quick adoption—even for users without prior experience. Sirvoy, rated 4.64/5, is celebrated for its straightforward, intuitive interface that simplifies daily tasks. Support quality is high for both, but Apaleo's slightly higher usability score suggests a marginal edge.

Edge: Apaleo.

Which Has Better Features: Apaleo Open PMS or Sirvoy?

Apaleo offers 5 unique features not found in Sirvoy, including integrated CRS, automated night audit, ancillary revenue tracking, digital registration, and a mobile app. Sirvoy, on the other hand, incorporates 11 exclusive features like guest communication, booking engine, guest CRM, and tablet/kiosk check-in. However, both systems share 32 core features, covering reservation management, payment processing, and channel management. For extensive customization and automation, Apaleo’s feature set is more comprehensive.

Edge: Apaleo.

Which Has Better Customer Support: Apaleo Open PMS or Sirvoy?

Both platforms excel in support, with Apaleo rated 4.83/5 and Sirvoy slightly ahead at 4.85/5. Users praise Apaleo for its quick, friendly, and helpful support, often mentioning its responsiveness and active community engagement. Sirvoy’s support is described as "excellent" with prompt, thorough assistance, making onboarding and issue resolution smooth. Given the marginal difference, the choice depends more on your team’s support expectations; however, Sirvoy’s slightly higher rating indicates a tiny advantage.

Edge: Sirvoy.

Which Has More Integrations: Apaleo Open PMS or Sirvoy?

Apaleo boasts 120 verified partners, significantly surpassing Sirvoy’s 21. Shared integrations include major players like TrustYou, SiteMinder, and Revinate. Apaleo’s extensive partner network allows for versatile customization, while Sirvoy’s integrations focus mainly on booking channels and basic payments. If you require a broad, adaptable ecosystem, Apaleo’s superior integration count provides a clear advantage.

Edge: Apaleo.

Which Do Hoteliers Rate Higher: Apaleo Open PMS or Sirvoy?

Sirvoy’s user reviews are more numerous—95 compared to Apaleo’s 29—and more recent, with 32 reviews in the last six months. Sirvoy’s overall rating is 83.93, higher than Apaleo’s 77.53, reflecting recent positive feedback. Small to medium properties tend to rate Sirvoy higher due to its simplicity, while larger or more complex hotels favor Apaleo. Based on recent reviews, Sirvoy’s ratings make it the more favorably perceived platform currently.

Edge: Sirvoy.

How Much Do Apaleo and Sirvoy Cost?

Apaleo charges a $900 base fee without a trial, which can be steep for smaller properties but offers extensive customization. Sirvoy’s pricing starts at $200 per month, with a 30-day trial, making it more accessible for smaller hotels. The pricing reflects each platform’s target market: Apaleo is more enterprise-oriented, while Sirvoy is designed for budget-conscious, smaller operations.

What Type of Hotel Should Use Apaleo?

Hotels seeking a highly customizable, API-driven platform.
Large hotels or chains with complex operational needs.
Properties planning to integrate multiple third-party solutions.
Hotels with in-house technical expertise or dedicated IT teams.
Properties across multiple countries needing scalable, multi-language support.

Not ideal if your hotel:

Prefers a quick, plug-and-play system.
Has limited IT resources.
Operates a small property with simple management needs.
Needs a budget-friendly, all-in-one solution.

What Type of Hotel Should Use Sirvoy?

Small to medium-sized hotels, B&Bs, and hostels.
Properties that prioritize ease of use over extensive customization.
Hotels looking for affordable, quick deployment.
Businesses needing integrated booking engine and channel management.
Properties focusing on online bookings and guest communication.

Not ideal if your hotel:

Requires advanced automation or customization.
Operates large or multi-property portfolios.
Needs complex analytics or CRM functionalities.
Seeks extensive integration options beyond basic channels.

The Bottom Line for Hotels

Apaleo and Sirvoy serve different hotel segments and operational styles. Apaleo’s core strength lies in its open API and extensive integrations, making it suited for larger or evolving properties needing tailored solutions. Sirvoy offers an intuitive, cost-effective system perfect for smaller hotels or B&Bs that want a straightforward, reliable PMS.

If your hotel values flexibility, customization, and future growth, Apaleo’s features and partner network make it the clear choice. It’s especially ideal if your team has technical expertise or plans to build a unique tech stack.

However, if your priority is ease of use, affordability, and quick setup, Sirvoy delivers these with a user-friendly interface and excellent support. It’s better suited for properties that want to manage reservations and guest communications without the hassle of extensive integrations.

In summary, choose Apaleo if you need a scalable, adaptable PMS capable of complex integrations. Opt for Sirvoy if your focus is simplicity, affordability, and rapid deployment in a smaller property environment. Both are capable platforms, but your hotel’s size, growth plans, and operational complexity will determine the best fit.

How Much Do Apaleo Open PMS and Sirvoy Cost?

Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.

	apaleo GmbH	Sirvoy
Starting Price	From $900/mo	From $200/mo

Feature Comparison: Apaleo Open PMS vs Sirvoy

These are the features each vendor has configured, organized by feature group — the same data shown in the vendor dashboard. Expand a group to compare features side by side.

Feature	apaleo GmbH	Sirvoy
▾ Accounting & Finance	100%	80%
Direct billing
RevPaR & ADR Reports
Multi-currency
Transactional Emails (booking, folios, etc)
Automated night audit
▾ Marketing & Ecommerce	38%	100%
Guest Communication (SMS Messaging)
Native Email Marketing
Guest profiles
Guest CRM
Gift Vouchers
Channel Manager
Booking Engine
Transactional Emails (booking, folios, etc)
▾ Administration & Configuration	75%	75%
Centralized user & role management
Multi-lingual
Cloud based
On premise
▾ Customer Management	50%	100%
Guest Communication (SMS Messaging)
Guest profiles
Centralized Messaging
Transactional Emails (booking, folios, etc)
▾ Front Office	67%	75%
Mobile Device Notes & Tasks (Voice-to-Text)
Mobile App
Automated night audit
Calendar view
Multi-lingual
Task Management
Automated reminders
Guest profiles
Tablet/Kiosk Check-in
Payment Requests
Centralized Messaging
Automated Space Optimization
▾ Groups Management	100%	100%
Group functionality
Automated Space Optimization
▾ Guest Experience	45%	56%
Integrated ID & Passport Scanner
Digital Registration
Guest App
Online Check-in
Online Checkout
Guest Messaging
Transactional Emails (booking, folios, etc)
ID Scanning & Registration Pre-fill
Lobby Kiosk
▾ Housekeeping	75%	75%
Housekeeping module
Housekeeping Mobile App
Real-Time Status Updates
Automated Assignments
Real Time Reporting
Shift Planning
Employee Messaging
Online Checkout
▾ Payments	100%	100%
Integrated Payment Terminal & Card Reader
Direct billing
Multi-currency
Payment processing
Payment Requests
▾ Reservations Management	78%	89%
RevPaR & ADR Reports
Gift Vouchers
Channel Manager
Integrated CRS
Drag-n-Drop Tapechart
Rate Management
Automated Space Optimization
Rules Based Room Assignments
Transactional Emails (booking, folios, etc)
▾ Revenue Management	80%	60%
RevPaR & ADR Reports
Custom rates
Ancillary revenue tracking
Revenue management module
Base Pricing
▾ Taxes & Compliance	100%	100%
PCI Compliant
GDPR Compliant
SOC2 Complaint
Tax Configuration
▾ Support & Training	100%	100%
Online 24/7 support
▾ Food & Beverage	0%	0%
EPoS
▾ Spa	0%	0%
Spa & Wellness Module

Real-World Results: apaleo GmbH vs Sirvoy by Business Goal

We analyzed 4 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.

Increase Operational Efficiency

mk | hotels Mid-Size

+ Routine questions are now handled automatically, cutting guest call volume by 50%

+ Within just two months, the team saved over 70 hours that would otherwise have been spent on repetitive inquiries.

+ The system was up and running quickly, with a visible impact on daily operations and guest satisfaction within the very first month.

"One of the biggest impacts for us has been the vast array of implementation options available on Apaleo. We’re now able to think outside the box and customise solutions in ways we..."

Arno Sonderfeld

Company Leadership

Sirvoy

No published case study for this goal yet.

apaleo GmbH vs Sirvoy: The Bottom Line

apaleo GmbH

4.9/5 from 30 reviews

What hoteliers love

Frequent Updates and Community Engagement 95% positive

The platform's commitment to regular updates and community engagement is well-received, with users valuing the attention to feedback and ongoing impro... The platform's commitment to regular updates and community engagement is well-received, with users valuing the attention to feedback and ongoing improvements. The active community provides a support network that enhances the user experience.

Customization and Flexibility 94% positive

Users highlight Apaleo's strength in customization, allowing tailored workflows and process automation. This flexibility helps hotels create systems t... Users highlight Apaleo's strength in customization, allowing tailored workflows and process automation. This flexibility helps hotels create systems that align perfectly with their operational needs, enhancing efficiency and improving guest services.

Open API and Integration 100% positive

Apaleo's open API is uniquely praised for enabling custom tech stacks and seamless integration with various systems, greatly enhancing efficiency and... Apaleo's open API is uniquely praised for enabling custom tech stacks and seamless integration with various systems, greatly enhancing efficiency and flexibility in operations. Reviewers appreciate the ability to create their own applications and tech ecosystems, significantly setting Apaleo apart from its competitors.

Where hoteliers push back

Reporting Capabilities 50% negative

While users value the basic reporting functionalities, there is a noticeable demand for advanced reporting features within Apaleo. Many find current o... While users value the basic reporting functionalities, there is a noticeable demand for advanced reporting features within Apaleo. Many find current options limited, leading to reliance on additional tools for deeper analytics.

Group and Booking Management 43% negative

Apaleo's group management features receive praise for user-friendliness, but some reviews note areas for improvement, particularly concerning comprehe... Apaleo's group management features receive praise for user-friendliness, but some reviews note areas for improvement, particularly concerning comprehensive functionality and intuitiveness.

Ranks higher for

Large (75-199 rooms) #41 vs #46

Mid-Size (25-74 rooms) #27 vs #48

X-Large (200+ rooms) #14 vs #27

Branded / Chain #40 vs #42

Unique capabilities

Integrated CRS Automated night audit Ancillary revenue tracking Digital Registration Mobile App

4.9/5 ease of use 4.8/5 support 120 integrations

Visit Profile

Sirvoy

4.7/5 from 127 reviews

What hoteliers love

Customer Support 93% positive

Customers commend Sirvoy for its exceptional support team, characterized by quick, professional, and effective service. The team is noted for being re... Customers commend Sirvoy for its exceptional support team, characterized by quick, professional, and effective service. The team is noted for being readily available and providing valuable assistance, which enhances the overall user experience.

User Experience 100% positive

Sirvoy is frequently praised for its intuitive user interface, offering an easy and efficient setup process. Users find the system straightforward to... Sirvoy is frequently praised for its intuitive user interface, offering an easy and efficient setup process. Users find the system straightforward to use daily, which significantly simplifies management operations. The platform’s user-friendliness supports quick onboarding and day-to-day operation.

Customization 71% positive

The system is lauded for its customization capabilities, especially in the booking engine and guest profiles. However, some requests were noted for fu... The system is lauded for its customization capabilities, especially in the booking engine and guest profiles. However, some requests were noted for further customization options, such as additional integrations and the ability to tailor discounts.

Where hoteliers push back

Functional Limitations 95% negative

While Sirvoy generally meets user needs, some raise issues with specific advanced features like pricing adjustments and reporting. Requests for enhanc... While Sirvoy generally meets user needs, some raise issues with specific advanced features like pricing adjustments and reporting. Requests for enhancements in these areas are mentioned.

Pricing and Revenue Management 82% negative

Sirvoy offers a comprehensive pricing module, though some users find it complex and lacking flexibility. Specific feedback suggests the need for more... Sirvoy offers a comprehensive pricing module, though some users find it complex and lacking flexibility. Specific feedback suggests the need for more user-friendly pricing and discount setting options, which can impact revenue optimization efforts.

Ranks higher for

Small (10-24 rooms) #22 vs #42

X-Small (< 10 rooms) #10 vs #49

Bed & Breakfast & Inns #24 vs #42

Boutique #29 vs #34

Unique capabilities

Guest Communication (SMS Messaging) Booking Engine Guest Messaging Native Email Marketing Gift Vouchers

4.6/5 ease of use 4.9/5 support 21 integrations

Visit Profile

Where the ratings diverge most

Value for Money apaleo GmbH 4.9 vs 4.4 (+0.4)

Frequently Asked Questions About Apaleo Open PMS vs Sirvoy

Can Apaleo Open PMS replace Sirvoy?

It depends on your requirements. Apaleo Open PMS and Sirvoy share many core Property Management Systems features, but each has unique capabilities. Apaleo Open PMS offers 120 verified integration partners, while Sirvoy offers 21. Review the feature comparison above to see where they differ before switching.

Which is better for small or independent hotels?

Small hotels should prioritize ease of use and fast onboarding. Apaleo Open PMS leads in ease of use at 4.9/5 vs 4.6/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.

Do Apaleo Open PMS or Sirvoy offer a free plan?

Apaleo Open PMS: No. Sirvoy: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.

How Does HTR Evaluate and Rank Apaleo Open PMS and Sirvoy?

The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. apaleo GmbH has an HT Score of 77 and Sirvoy has 87. Here is how the score is calculated.

Criteria Group	Weight	What It Measures
Customer Ratings & Reviews		How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias.
Partner Ecosystem		How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack.
Customer Centricity		How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features.
Reach, Staying Power & Resources		How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity.

Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →