Sirvoy

4.7 (114 REVIEWS)

HTR Score icon
HT Score  
85 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Ranked 12 (out of 343) in Property Management Systems

All-in-One Hospitality Management System, Channel Manager and Booking Engine

Sirvoy is popular in Sweden and United States.

Bell avatar Bell - AI powered product analyst

I analyzed all of Sirvoy’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.

Hoteliers say

Sirvoy's Property Management System is widely appreciated for its intuitive use and effective customer support, enhancing guest experience through streamlined booking and check-in processes. Hoteliers value its user-friendly design and room for customization, although some express concern over the lack of advanced features in reporting and CRM integration. Its competitive pricing, despite some feedback on increasing costs, makes it a valuable tool for optimizing hotel operations and managing reservations efficiently, especially for small to medium-sized businesses.

What Types of Hotels Sirvoy is Popular For

Size

52 | X-Small (1-9 room)

49 | Small (10-49 room)

8 | Mid-Sized (50-99 room)

1 | Large (100-499 room)

1 | X-Large (500+ room)

Country

18 | Sweden

14 | United States

8 | Australia

8 | Canada

6 | Denmark

4 | United Kingdom

4 | Germany

4 | Spain

3 | Argentina

3 | New Zealand

2 | Thailand

2 | Philippines

2 | Indonesia

2 | Chile

2 | Malaysia

2 | Mexico

2 | France

2 | Malta

2 | Tanzania

1 | Japan

1 | Greece

1 | Belgium

1 | Dominican Republic

1 | Singapore

1 | Belize

1 | Cyprus

1 | Netherlands

1 | Morocco

1 | Finland

1 | Panama

1 | Sri Lanka

1 | Honduras

1 | Austria

1 | Italy

1 | Switzerland

1 | Norway

1 | Brazil

Type

42 | Bed & Breakfast & Inns

31 | Boutique Hotels

30 | Resorts

25 | Limited Service & Budget Hotels

17 | Vacation Rentals & Villas

13 | Airport/Conference Hotels

13 | Hostels

11 | Luxury Hotels

8 | City Center Hotels

8 | Motels

7 | Branded Hotels

5 | Extended Stay & Serviced Apartments

4 | RV Parks & Campgrounds

Region

49 | Europe

24 | North America

11 | Asia Pacific

11 | Oceania

8 | South America

3 | Africa

2 | Central America

Category

114 | Property Management Systems

What is Sirvoy?

Founded in 2008 | Headquarters in Ireland | 50 employees
Sirvoy is a Hospitality Management System designed for accommodation providers such as hotels, B&Bs, and hostels. This comprehensive platform simplifies all aspects of property management, enhancing day-to-day operations with a user-friendly interface. It allows hoteliers to capture online bookings seamlessly through an advanced booking engine, ensuring real-time synchronization across multiple channels like Booking.com and Expedia.com. Sirvoy also offers robust features including booking management, payment processing, and a dedicated channel manager. Integrations with major payment providers and automatic updates for reservations and availability streamline workflows. Additionally, the system includes functionality for mobile devices and an integrated website builder for instant online presence. Sirvoy's affordable pricing and exceptional 24/7 customer support make it a valuable asset for small to medium-sized properties looking to improve guest experiences and operational efficiency.

Powered by AI

This description was generated by AI which analyzed the following sources to summarize a description of Sirvoy products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.

Sources

Verified hotelier reviews

Verified expert recommendations

Description provided by Sirvoy

FAQs

Sirvoy Alternatives

Not sure if Sirvoy is right for your hotel? Here are similar Property Management Systems vendors that could be a good fit for your hotel:

Capabilities

All in One Hospitality Management System

Booking Engine

Channel Manager

Website Builder

Guest Relationship Tools

Features

Accounting & Finance

4/5 features

Marketing & Ecommerce

4/5 features

Administration & Configuration

4/5 features

Customer Management

4/5 features

Front Office

4/5 features

Available Add-ons & Modules

Point of sales system

Hotel POS Systems
Our POS system integrates seamlessly with Sirvoy to simplify hotel and hospitality operations. Sync reservations, payments, and guest data in real time while managing front desk sales, restaurant orders, and additional services from one connected platform. The integration helps reduce manual work, improve accuracy, and create a smoother experience for both staff and guests.

PREMIUM ADD-ON

Q1 '26 Property Management Systems Survey Insights

Is Sirvoy a good fit for your hotel?

Small
89% (606)
#1 of 51

Cloudbeds is commonly considered an alternative to Sirvoy for Small hotels (10-24 rooms) because, while both provide easy-to-use interfaces and effective customer support, Cloudbeds offers additional features like seamless OTA integration and a comprehensive channel manager, which may appeal to those requiring enhanced distribution and rate management capabilities.

Mid-sized
92% (391)
#1 of 45

Mews is commonly considered an alternative to Sirvoy for Medium hotels (25-199 rooms) due to its robust automation features that reduce manual workload and its ease of integration with third-party tools, despite potential challenges in report customization and support responsiveness.

Luxury Hotels
92% (478)
#1 of 40

Oracle Hospitality is commonly considered an alternative to Sirvoy for luxury hotels due to its comprehensive integration capabilities across multi-property setups and robust reporting functionalities, though its complex configuration and potentially high costs are often important considerations for this segment.

Vacation Rentals & Villas
90% (130)
#1 of 25

Cloudbeds is commonly considered an alternative to Sirvoy for Vacation-Rentals-Villas hotels due to its user-friendly interface and robust integration capabilities, though it is often noted that customers have mixed experiences with the responsiveness of support and the mobile application.

Limited Service & Budget Hotels
90% (349)
#1 of 45

Cloudbeds is commonly considered an alternative to Sirvoy for Limited-Service-Budget hotels due to its robust integrations with a wide range of online travel agencies and its user-friendly interface, which simplifies training and reduces implementation effort while facilitating seamless reservation management and reporting.

North America
97% (387)
#1 of 32

ThinkReservations is commonly considered an alternative to Sirvoy for Na hotels because it offers robust customer service and easy-to-use functionality, providing a reliable and supportive experience that is particularly beneficial for properties with diverse room types or seasonal operations.

Europe
92% (673)
#1 of 34

Mews is commonly considered an alternative to Sirvoy for Europe hotels due to its strong integration capabilities with third-party tools and automation features, which streamline operations and enhance efficiency across departments; however, the reporting customization options in Mews can sometimes be limited.

Asia Pacific
94% (398)
#2 of 15

Oracle Hospitality is commonly considered an alternative to Sirvoy for Ap hotels because of its cloud-based accessibility that allows staff to manage operations remotely and the robust integration capabilities that connect various hotel systems, enhancing overall operational efficiency, though some users find its setup and customization complex.

Australia
87% (188)
#1 of 11
RMS RMS

RMS is commonly considered an alternative to Sirvoy for Au hotels due to its strong support responsiveness and user-friendly interface that accommodates small properties effectively, though it may require additional training for more advanced features.

Canada
90% (79)
#1 of 16

WebRezPro is commonly considered an alternative to Sirvoy for Canada's small hotels due to its robust customer support and ease of integration with multiple booking channels, making it suitable for properties looking to streamline operations and decision-making.

Denmark
95% (13)
#1 of 2

Mews is commonly considered an alternative to Sirvoy for Dk hotels due to its strong focus on automation and integration capabilities, which streamline operations and allow seamless connections with other systems, despite some users noting challenges in specific customizations.

Full 2026 Property Management Systems Survey Findings

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Sirvoy Reviews Summary

4.7
Excellent
Ease of Use
4.7/5
Customer Support
4.9/5
ROI
4.5/5
Implementation
4.6/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, Sirvoy is the #10 most trending product in the Property Management Systems category (out of 343) and the #202 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

Sirvoy’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Ht score logo
85 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

Sirvoy Pricing

Below Average

This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.

Sirvoy Average Sirvoy

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Sirvoy Reviews

Hotelier Rating

Excellent
98
Very Good
10
Average
4
Poor
1
Terrible
1

Property Size

  • X-Small (52)
  • Small (49)
  • Mid-Sized (8)
  • Large (1)
  • X-Large (1)

Country

  • Sweden
    Sweden
    (18)
  • United States
    United States
    (14)
  • Australia
    Australia
    (8)
  • Canada
    Canada
    (8)
  • Denmark
    Denmark
    (6)
  • United Kingdom
    United Kingdom
    (4)
  • Germany
    Germany
    (4)
  • Spain
    Spain
    (4)
  • Argentina
    Argentina
    (3)
  • New Zealand
    New Zealand
    (3)
  • Thailand
    Thailand
    (2)
  • Philippines
    Philippines
    (2)
  • Indonesia
    Indonesia
    (2)
  • Chile
    Chile
    (2)
  • Malaysia
    Malaysia
    (2)
  • Mexico
    Mexico
    (2)
  • France
    France
    (2)
  • Malta
    Malta
    (2)
  • Tanzania
    Tanzania
    (2)
  • Japan
    Japan
    (1)
  • Greece
    Greece
    (1)
  • Belgium
    Belgium
    (1)
  • Dominican Republic
    Dominican Republic
    (1)
  • Singapore
    Singapore
    (1)
  • Belize
    Belize
    (1)
  • Cyprus
    Cyprus
    (1)
  • Netherlands
    Netherlands
    (1)
  • Morocco
    Morocco
    (1)
  • Finland
    Finland
    (1)
  • Panama
    Panama
    (1)
  • Sri Lanka
    Sri Lanka
    (1)
  • Honduras
    Honduras
    (1)
  • Austria
    Austria
    (1)
  • Italy
    Italy
    (1)
  • Switzerland
    Switzerland
    (1)
  • Norway
    Norway
    (1)
  • Brazil
    Brazil
    (1)

Region

  • North America
    North America
    (24)
  • Europe
    Europe
    (49)
  • Asia Pacific
    Asia Pacific
    (11)
  • Oceania
    Oceania
    (11)
  • South America
    South America
    (8)
  • Central America
    Central America
    (2)
  • Africa
    Africa
    (3)
9

Easy problem-solving

Admin from 5 to 9 room Boutique in Futaleufu (Chile)

Verified
2 days ago
Always quick replies to queries about service, helpful statistics about reservations and guests, streamlines multiple sales channels easily, safely store credit card information.
Country Chile
Admin
X-Small Hotel
10

Great Booking System with Outstanding Customer Support

Owner from 5 to 9 room Bed & Breakfast & Inn in Herning (Denmark)

Verified
6 days ago
We use Sirvoy for the website and booking system of our small-scale B&B, and it has been working extremely well for us. What really stood out was the incredible support we received from the Sirvoy team while setting up the entire system. We truly appreciated how helpful and responsive they were throughout the process. The setup of our webs...
Country Denmark
Owner
X-Small Hotel
10

A complete and easy-to-use solution

Manager of Quinta da Abelheira from 5 to 9 room Bed & Breakfast & Inn in Taunton (United Kingdom)

Verified
8 days ago
I had a very positive experience using Sirvoy. It is a comprehensive and well-designed hotel management platform that covers everything you need in one place. The setup process was straightforward, and the system is intuitive and easy to use on a daily basis. What really stands out is the quality of their support—responsive, helpful, and a...
Country United Kingdom
Manager of Quinta da Abelheira
X-Small Hotel
10

Great price and easy to use

Owner from 1 to 4 room in MargareeCentre (Canada)

Verified
9 days ago
As a small business owner, Sirvoy hit the mark for an affordable PMS that covers all the bases. It keeps me organized, allows us to advertise on multiple channels, and the customer service is fast and very helpful.
Country Canada
Owner
X-Small Hotel
9

Easy to use and friendly support

Manager from 5 to 9 room Boutique in Tokyo (Japan)

Verified
13 days ago
- The helpful support staff. - Relatively easy user interface. - Ability to customize the booking engine and integrate it in my own domain rather than having cross-domain linking.
Country Japan
Manager
X-Small Hotel
10

Stylish and simple.

Owner from 25-49 room Bed & Breakfast & Inn in Lilla Edet (Sweden)

Verified
16 days ago
Running my first B&B. And I must say now (3 months in) that I would never have managed it without this system. It should also be added that their support is awesome!! Always answers at any time of the day.
Country Sweden
Owner
Small Hotel
10

Constant development and a good ear to the client.

Managing Director from 25-49 room Bed & Breakfast & Inn in Bruksvallarna (Sweden)

Verified
16 days ago
Since the day Sirvoy appeared on the web, when three brothers in Sweden developed this great easy to use online booking system, there has been a continuous development and improvements asked for by their customers. Today there are so many options that covers any demand. I am looking forward another 16 years with Sirvoy.
Country Sweden
Managing Director
Small Hotel
10

Sirvoy really helped us grow!

Hotel Owner from 25-49 room Bed & Breakfast & Inn in Ronneby (Sweden)

Verified
16 days ago
Sirvoy has been a huge part of our journey and growth. The way it was able to adapt and scale with us has allowed us to meet the increasing demand in a manageable way. It is so easy to use and still you can find more new useful functions all the time.
Country Sweden
Hotel Owner
Small Hotel
9

Already Great and still very Promising

Owner and Director from 25-49 room Vacation Rentals & Villa in Athens (Greece)

Verified
16 days ago
Integration w Booking.com and Stripe! Also withAirbnb but I don't use it that much... Charging cards on Stripe is One-push act, fast and secure without any sensitive data on my hands. Ease of extension with API and Webhooks is working great and is very stable. Environement is great but could be improved a bit Calendar View is Also Great!
Country Greece
Owner and Director
Small Hotel
10

Efficient, user friendly and kind staff

Secretary from 25-49 room in Charleroi (Belgium)

Verified
20 days ago
The booking engine is super efficient and very user friendly to any new guests. Especially commendable is the helpful and kind customer support, which is always reachable.
Country Belgium
Secretary
Small Hotel
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • ...
  • 12

Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

We have been working together for several years with Sirvoy’s booking/pms system as an integration partner for lock and access solutions. We currently share a number of customers who are very satisfied. The collaboration has been smooth and beneficial for both parties.

Question:

What differentiates this product or service from the competition?

Answer:

It is a comprehensive system that is competitively priced and with excellent customer support. They have customers on several continents, which ensures that the system will continue to be available in the future.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

It offers many features, a robust Channel Manager, and a presence in numerous countries, which allows for feedback from a wide range of customers. Sirvoy listens to this feedback and incorporates it into future versions. It is affordable and provides excellent day-to-day support.

RecommendationAvatar + 0 recommend
Recommended by
RecommendationAvatar
Jan Söderlund COO @ Telkey
RecommendationAvatar
Jan Söderlund COO @ Telkey
Are you a consultant or vendor that recommends Sirvoy? Leave a recommendation

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Support

Unverified

Sirvoy has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

View Support Certification

Help Center

Product Updates

Suppo Info Image Green check icon

2026

Learn more about the GCSC Certification

This vendor is missing critical support info

This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.

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HT Score

85/100

Recommended

94%

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