The complete cloud hospitality platform
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Your hotel's core operating system to effortlessly manage bookings, guest experiences, and operations.
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The eCommerce shopping cart for your hotel's website.
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Setup, manage and optimize advertising campaigns across channels to drive direct bookings.
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Sirvoy
4.7 (52 REVIEWS)
Ranked 16 (out of 315) in Property Management Systems
All-in-One Hospitality Management System, Channel Manager and Booking Engine
95% recommended by 52 hotels
Bell - AI powered product analyst
I analyzed all of Sirvoy’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
Hoteliers like Sirvoy for its exceptional customer support, robust booking management, and seamless integration with various platforms. The software's ability to manage complex room settings and easily synchronize with channels like Expedia and Booking.com can significantly enhance revenue generation. Users appreciate the intuitive interface, which decreases operational time and potentially reduces costs. However, areas for improvement include better reporting features and enhanced customization options to maximize property management efficiency.
Support
Responsive
Hoteliers often highlight Sirvoy’s customer support as one of its standout features. Support is described as being highly accessible, with assistance available through various channels such as chat and phone. Users consistently mention the quick response times they experience, receiving help in under a minute in several cases. The expertise of the support team is frequently praised, with staff demonstrating deep product knowledge and the ability to solve even complex issues efficiently. Specific instances of support staff, like Brian and Joseph, are notably positive, valuing their quick problem-solving abilities and patient, human approach. Additionally, the availability of support on a 24/7 basis, combined with the thorough professional training of the representatives, ensures users feel well-assisted regardless of time zones or emergencies. This comprehensive support system adds significant value to the product and enhances overall user satisfaction.
management
13.097297384093 months ago
Verified
... Apart of the reliable system it offers, I admire most the Top 24/7 Customer Representatives who always greet you before asking you how they can help you with. ...
See full reviewInnkeeper
11.77471673913 months ago
Verified
... So hard to say what I like most. After researching and trying out several different systems, I chose Sirvoy as our property management system in 2020 and remain very glad that I did. The set up of our rooms was very easy and I received great support as needed during the onboarding ...
See full reviewOwner
10.419878029651 months ago
Verified
... The response is always prompt and very helpful. They are open to my suggestions for change and helpful in finding ways to resolve my problems. ...
See full reviewOwner
10.419878029792 months ago
Verified
... The response is always prompt and very helpful. They are open to my suggestions for change and helpful in finding ways to resolve my problems. ...
See full reviewowner
10.129555449297 months ago
Verified
... Always professional, patient, and kind. ...
See full reviewowner
10.129555449442 months ago
Verified
... They need to change absolutely nothing. I hope they never change their superb philosophy regarding customer service and tech support. ...
See full reviewowner
10.12955544961 months ago
Verified
... They need to change absolutely nothing. I hope they never change their superb philosophy regarding customer service and tech support. ...
See full reviewowner
10.129555449753 months ago
Verified
... Always professional, patient, and kind. ...
See full reviewowner
10.129555449898 months ago
Verified
... Always professional, patient, and kind. ...
See full reviewVært
9.4198780307008 months ago
Verified
... Sirvoy's platform shows immense promise, and there are areas where it could evolve further to meet the nuanced needs of the hospitality industry. Integrating a proprietary POS system could provide a seamless operational flow, allowing for a unified management experience that spans both accommodations and on-site transactions - Sirvoy already have the backbone done for this feature. Deepening the direct integrations with Global Distribution Systems (GDS) would streamline the booking process, reducing the need for expensive third-party solutions. Furthermore, the creation of detailed educational ...
See full reviewVært
9.4198780308363 months ago
Verified
... Switching to Sirvoy as our primary Property Management System (PMS) has been a game-changer for our operations, highlighting a paradigm shift in our approach to hospitality management. Over the initial fortnight, the transition to Sirvoy was characterized by an ease that surpassed our expectations. The platform’s intuitive design, complemented by its robust 24/7 support system, not only streamlined our day-to-day operations but also ensured that any potential ...
See full reviewVært
9.4198780310084 months ago
Verified
... What I appreciate most about Sirvoy is its comprehensive suite of features that cater to every aspect of property management. The system's 24/7 support stands out, providing immediate, expert ...
See full reviewVært
9.41987803116 months ago
Verified
... Switching to Sirvoy as our primary Property Management System (PMS) has been a game-changer for our operations, highlighting a paradigm shift in our approach to hospitality management. Over the initial fortnight, the transition to Sirvoy was characterized by an ease that surpassed our expectations. The platform’s intuitive design, complemented by its robust 24/7 support system, not only streamlined our day-to-day operations but also ensured that any potential issues were swiftly ...
See full reviewVært
9.4198780313038 months ago
Verified
... What I appreciate most about Sirvoy is its comprehensive suite of features that cater to every aspect of property management. The system's 24/7 support stands out, providing immediate, expert assistance whenever needed, which is a boon for any hospitality business operating around the clock. The intuitive design of the interface makes navigating through various functions a breeze, significantly reducing the learning curve for new users. This ease of use extends to the feedback mechanism, where responses to queries or concerns are prompt and effective, demonstrating a deep ...
See full reviewAdministrator
9.387619966922 months ago
Verified
... Easy to contact through the Chat option. Fast responses and provision of link to further articles to help and refer back to when required. Staff take the tie to listen to your request and tailor the ...
See full reviewAdministrator
9.3876199670654 months ago
Verified
... Easy to contact through the Chat option. Fast responses and provision of link to further articles to help and refer back to when required. Staff take the tie to listen to your request and tailor the ...
See full reviewAdministrator
9.3876199672144 months ago
Verified
... Easy to contact through the Chat option. Fast responses and provision of link to further articles to help and refer back to when required. Staff take the tie to listen to your request and tailor the ...
See full reviewAdministrator
9.3876199673783 months ago
Verified
... Easy to contact through the Chat option. Fast responses and provision of link to further articles to help and refer back to when required. Staff take the tie to listen to your request and tailor the response to suit. They will look ...
See full reviewAdministrator
9.3876199675183 months ago
Verified
... Easy to contact through the Chat option. Fast responses and provision of link to further articles to help and refer back to when required. Staff take the tie to listen to your request and tailor the ...
See full reviewAdministrator
9.387619967662 months ago
Verified
... Easy to contact through the Chat option. Fast responses and provision of link to further articles to help and refer back to when required. Staff take the tie to listen to your request and tailor the response to suit. They will look at your system and check ...
See full reviewMarketing Manager
9.0005231936055 months ago
Verified
... A couple of things could be improved. First, is the invoicing giving more options and making it easier to re-issue an invoice after an error was made. It is also hard to have to redo a invoice and remember the same figures and details as nothing is pre-saved from the first time it is done. This can therefore take a long time and also be a potencial for mistakes. Also with rates, if you can plan rates ahead without having to make it seasonal (eg if the rate is to start next season). For example if I have chosen to change our rates for next year, i would like to do this in advance, these would be the new permenant rates and not just seasonal or a code, there shoud be an option for this. I would also like more information on the statistics side of things. Lastly, I would like more of a breakdown with the various payments made. It would also be great if the statistics were downloadable and customised according to your needs on excel for example or other formats like PDF. I would also add some kind of alert for staff eg for allergies or changes to a booking or missing ...
See full reviewBusiness owner
8.6134264195445 months ago
Verified
... The system is super intuitive and offers high quality multi language user interface for the consumer customer. Moreover, the customer service has been very fast and friendly, I even got help during ...
See full reviewOwner
8.5811683551658 months ago
Verified
... I run a small 9 room motel in Gilgandra Mid Western NSW and this program ticks all the boxes. I have used RMS before but I find this easier to navigate and the support is instantaneous and really ...
See full reviewProperty owner
8.4843941617966 months ago
Verified
... Customer Service is incredible, it is like having a tech person sitting next to me. It is fast and super reliable. I especially love the videos and onboarding process, it is my first time setting up ...
See full reviewOwner/ operator
7.8069748072286 months ago
Verified
... Very patient Knowledgeable Professional Pleasant Courteous helpful. Always make you feel like you are no bother at all. Keep up the amazing work! ...
See full reviewOwner/ operator
7.8069748078147 months ago
Verified
... Very patient Knowledgeable Professional Pleasant Courteous helpful. Always make you feel like you are no bother at all. Keep up the amazing work! ...
See full reviewOwner/ operator
7.8069748079555 months ago
Verified
... Nothing I would not change a thing. Love the service & the professional of the staff at Sirvoy. Keep up the good work. ...
See full reviewOwner/ operator
7.8069748080888 months ago
Verified
... Very patient Knowledgeable Professional Pleasant Courteous helpful. Always make you feel like you are no bother at all. Keep up the amazing work! ...
See full reviewOwner/ operator
7.8069748082303 months ago
Verified
... Very patient Knowledgeable Professional Pleasant Courteous helpful. Always make you feel like you are no bother at all. Keep up the amazing work! ...
See full reviewProperty owner
6.4521360986951 months ago
Verified
... Always fast and great support! ...
See full reviewProperty owner
6.4521360988751 months ago
Verified
... I really don't see any improvement. I have always gotten my issue resolved in a fast and polite manner. Great support team! ...
See full reviewowner
6.194071582907 months ago
Verified
... Highly recommend for small hotel, easy to use and also to train new staff. Almost always get online support instantly via chat. ...
See full reviewGeneral Manager
6.161813518532 months ago
Verified
... Everytime I have a question about something, Brian, Masaki, Leonard, and the team are there to help quickly and professionally. The Chat feature is incredible. ...
See full reviewGeneral Manager
6.1618135186611 months ago
Verified
... Everytime I have a question about something, Brian, Masaki, Leonard, and the team are there to help quickly and professionally. The Chat feature is incredible. ...
See full reviewCustomers relations manager
5.8069748091193 months ago
Verified
... Stable and quick Management System ...
See full reviewCustomers relations manager
5.8069748092492 months ago
Verified
... For me the stability, quick response and uptime are very important features. I can always access the system from all over the world. It is always quick and issues are solved very fast. ...
See full reviewOwner
5.6779425513206 months ago
Verified
... I have so many thoughts on this as I have become increasingly familiar with the inner workings of the app these past couple months. One thing that comes to mind is better language around the accounting aspect. For example, instead of credit invoice, using the word void and instead of cash receipt, just receipt. I realize those aren't proper accounting terms but as a layman I found it confusing initially. Also the ability to adjust availability for specific rooms instead of whole room types which would really help in the case of larger ...
See full reviewDirector
5.4843941643571 months ago
Verified
... The possibility to syncronize all the platforms and it works in around 10 seconds. Perfect help from the chatfunction afterwards to control my setup was correct. ...
See full reviewDirector
5.4843941644863 months ago
Verified
... The possibility to syncronize all the platforms and it works in around 10 seconds. Perfect help from the chatfunction afterwards to control my setup was correct. ...
See full reviewComerciante
5.3553619065685 months ago
Verified
... Efficient platform and excellent support ...
See full reviewComerciante
5.3553619067055 months ago
Verified
... Efficient platform and excellent support ...
See full reviewOwner
4.6456844874836 months ago
Verified
... Easy to use, and responsive support ...
See full reviewOwner
4.6456844876157 months ago
Verified
... The software is user friendly and makes sense. Support is easily accessible and very responsive - sorting out issues and answering questions quickly and clearly. ...
See full reviewOwner of Centralhotellet and Hotel Svanegården
4.452136100653 months ago
Verified
... - It would be great with the possibility of saving customer details for later use, (like returning companies) so I don't have to enter all of the details everytime. But it doesn't affect my opinion ...
See full reviewSale & Admin Executive
4.4198780362657 months ago
Verified
... Brian is helpful a lot and fast to solve my issue ...
See full reviewSale & Admin Executive
4.4198780363934 months ago
Verified
... Brian, I hope the staff will be look at him as example. He understood the issues and solve it fast. ...
See full reviewSale & Admin Executive
4.4198780365211 months ago
Verified
... Brian is helpful a lot and fast to solve my issue ...
See full reviewSale & Admin Executive
4.4198780366487 months ago
Verified
... Please don't be a robot, Have a soul when converse with client. Look at the whole chat when you the same question. ...
See full reviewSale & Admin Executive
4.419878036779 months ago
Verified
... Please don't be a robot, Have a soul when converse with client. Look at the whole chat when you the same question. ...
See full reviewSale & Admin Executive
4.4198780369105 months ago
Verified
... Brian, I hope the staff will be look at him as example. He understood the issues and solve it fast. ...
See full reviewSale & Admin Executive
4.4198780370512 months ago
Verified
... Please don't be a robot, Have a soul when converse with client. Look at the whole chat when you the same question. ...
See full reviewSale & Admin Executive
4.419878037192 months ago
Verified
... Please don't be a robot, Have a soul when converse with client. Look at the whole chat when you the same question. ...
See full reviewSale & Admin Executive
4.4198780373241 months ago
Verified
... Please don't be a robot, Have a soul when converse with client. Look at the whole chat when you the same question. ...
See full reviewSale & Admin Executive
4.4198780374582 months ago
Verified
... Brian, I hope the staff will be look at him as example. He understood the issues and solve it fast. ...
See full reviewSale & Admin Executive
4.4198780376034 months ago
Verified
... Brian, I hope the staff will be look at him as example. He understood the issues and solve it fast. ...
See full reviewSale & Admin Executive
4.4198780377322 months ago
Verified
... Please don't be a robot, Have a soul when converse with client. Look at the whole chat when you the same question. ...
See full reviewSale & Admin Executive
4.4198780378614 months ago
Verified
... Please don't be a robot, Have a soul when converse with client. Look at the whole chat when you the same question. ...
See full reviewSale & Admin Executive
4.4198780379925 months ago
Verified
... Brian is helpful a lot and fast to solve my issue ...
See full reviewHostel Host
4.4198780381224 months ago
Verified
... Kind & Efficient Customer Service ...
See full reviewHostel Host
4.4198780382549 months ago
Verified
... Every time that I've needed to use the chat for support on Sirvoy, I've received help in under a minute. The staff is prompt to respond, and are able to send screenshots of what my screen should look like that are super helpful. I had a more complicated ...
See full reviewHostel Host
4.419878038386 months ago
Verified
... Kind & Efficient Customer Service ...
See full reviewHostel Host
4.419878038517 months ago
Verified
... Every time that I've needed to use the chat for support on Sirvoy, I've received help in under a minute. The staff is prompt to respond, and are able to send screenshots of what my screen should look like that are super helpful. I had a more complicated issue and Joseph offered to call me on the phone and help walk through the issue together. He was patient ...
See full reviewHostel Host
4.4198780386537 months ago
Verified
... Every time that I've needed to use the chat for support on Sirvoy, I've received help in under a minute. The staff is prompt to respond, and are able to send screenshots of what my screen should look like that are super helpful. I had a more complicated issue ...
See full reviewHostel Host
4.4198780387836 months ago
Verified
... Every time that I've needed to use the chat for support on Sirvoy, I've received help in under a minute. The staff is prompt to respond, and are able to send screenshots of what my screen should look like that are super helpful. I had a more complicated issue and Joseph offered to call me on the phone and help walk through the issue together. He was patient and spent a good amount of time working out what the issue was and brainstorming how we could untangle it. The guest I was trying to help was satisfied ...
See full reviewHostel Host
4.4198780389109 months ago
Verified
... Every time that I've needed to use the chat for support on Sirvoy, I've received help in under a minute. The staff is prompt to respond, and are able to send screenshots of what my screen should look like that are super helpful. I had a more complicated issue and Joseph offered to call me on the phone and help walk through the issue together. He was patient and spent a good amount of time working out what the issue was and brainstorming how we could untangle it. The guest I was trying to help was satisfied and I felt ...
See full reviewHostel Host
4.4198780390509 months ago
Verified
... Kind & Efficient Customer Service ...
See full reviewowner
4.2263296520863 months ago
Verified
... We wanted to connect seamlessly to Expedia and Booking.com and offer different rates to different rates onto channels and Sirvoy allowed us to do this. Great options to adjust rates and minimum stays for last minute deals. The price is one of the best values out there, maybe not every bell and whistle that a 15k system would have, but does a great job and not PERCENTAGE of my sales. The support is the best I have ever worked with, I have NEVER ...
See full reviewDocente Educación Especial
4.0327812651251 months ago
Verified
... It allows immediate communication with our guests. And it is very practical for us when searching for availability in the calendar. Being able to send communications to guests using templates. It is ...
See full reviewDocente Educación Especial
4.0327812652584 months ago
Verified
... It would be great if we could charge for administration, maintenance, cleaning, etc. This way we would have full management of the accommodation. (For the hosts, not for the guests) ...
See full reviewinn owner
3.8069748137795 months ago
Verified
... There are some things but can not remember it right now. while using the platform you sometimes come across things that you hoped were different. But these are always included in the chat with ...
See full reviewowner
3.6779425562466 months ago
Verified
... the support center is really really good. Always very fast, 24hrs and very good trained of the product The support center is truly exceptional. Not only are they incredibly fast in responding to queries, but they also operate 24/7, ensuring that help is always available whenever you need it, regardless of time zones or emergencies. Every representative I've interacted with is highly knowledgeable about the product, which shows that they are thoroughly trained and well ...
See full reviewowner
3.6779425563814 months ago
Verified
... Visible Discount Display: When a customer selects a stay that qualifies for a discount, we suggest adding a clear and noticeable display of the discount percentage/amount, ensuring that it is readily visible during the booking process Transparent Price Adjustment: To improve transparency, we propose visually indicating the original base price, applying the discount, and highlighting the new, discounted price in a distinct and easily identifiable manner. We receive so many guests I would like to propose an improvement related to the presentation and application of discounts. Currently, we've noticed that discounts, in general, are not always prominently displayed or clearly communicated to our clients when they book through our website's booking engine. This issue has led to customer confusion, as they are often uncertain about whether the discount has been applied or how it affects their final booking cost. This confusion, in turn, results in frequent ...
See full reviewowner
3.6779425565106 months ago
Verified
... the support center is really really good. Always very fast, 24hrs and very good trained of the product The support center is truly exceptional. Not only are they incredibly fast in responding to queries, but they also operate 24/7 ...
See full reviewowner
3.6779425566502 months ago
Verified
... the support center is really really good. Always very fast, 24hrs and very good trained of the product The support center is truly exceptional. Not only are they incredibly fast in responding to queries, but they also operate 24/7, ensuring that help is always available whenever you need it, regardless of time zones or emergencies. Every representative I've interacted with is highly knowledgeable about the product, which shows that they are thoroughly trained and well-versed in even the most technical aspects. Their professionalism, combined with their deep understanding, allows them to provide clear ...
See full reviewowner
3.6779425567813 months ago
Verified
... the support center is really really good. Always very fast, 24hrs and very good trained of the product The support center is truly exceptional. Not only are they incredibly fast in responding to ...
See full reviewRezeptionist
3.0005232020729 months ago
Verified
... To be honest, there is nothing that comes in my mind. They were so fast and made everything possible to help us. ...
See full reviewProject Manager
2.8392328796244 months ago
Verified
... Incredibly helpful and warm customer service. Everytime I have an issue they are there to help me out. 10/10. the interface is clean and super easy to use, zero trouble in integration with booking ...
See full reviewOwner
2.5811683636279 months ago
Verified
... Support is getting worse, actually non existent now. The features are lacking. They have made too many pricing mistakes that cost me money and always try to avoid blame. ...
See full reviewOwner
2.5811683637653 months ago
Verified
... Support is getting worse, actually non existent now. The features are lacking. They have made too many pricing mistakes that cost me money and always try to avoid blame. ...
See full reviewHotelier
2.2263296542174 months ago
Verified
... The translator enginee was sligtly confused when I in the middle of the chat switched from Swedish to English... :) ...
See full reviewPartner
2.1940715898339 months ago
Verified
... He was helpful and patient with me as I navigated all the different fields. I would highly recommend working with Amadeus. ...
See full reviewManager
1.677942557718 months ago
Verified
... Qualified professional support immediately! ...
See full reviewManager
1.6779425578506 months ago
Verified
... What I value the most and which impress me every time with Sirvoy is their highly qualified support! There is no firstline perversion. They understand and solve even the most unusual questions on ...
See full reviewManager
1.6779425579831 months ago
Verified
... What I value the most and which impress me every time with Sirvoy is their highly qualified support! There is no firstline perversion. They understand and solve even the most unusual questions on ...
See full reviewManager
1.6779425581198 months ago
Verified
... What I value the most and which impress me every time with Sirvoy is their highly qualified support! There is no firstline perversion. They understand and solve even the most unusual questions on your first call. And you can literally find you speaking to a developer if your questions are technical ...
See full reviewManager
1.6779425582579 months ago
Verified
... Qualified professional support immediately! ...
See full reviewManager
1.6779425583979 months ago
Verified
... Qualified professional support immediately! ...
See full reviewManager
1.6779425585327 months ago
Verified
... Qualified professional support immediately! ...
See full reviewManager
1.6779425586623 months ago
Verified
... What I value the most and which impress me every time with Sirvoy is their highly qualified support! There is no firstline perversion. They understand and solve even the most unusual questions on ...
See full reviewManager
1.6779425587993 months ago
Verified
... What I value the most and which impress me every time with Sirvoy is their highly qualified support! There is no firstline perversion. They understand and solve even the most unusual questions on ...
See full reviewManager
1.6779425589303 months ago
Verified
... Qualified professional support immediately! ...
See full reviewOwner Chalet Lenzi St Anton Austria
3.0162193304861 days ago
Verified
... Short waiting time, helpful advice, knowledge was super. Ryan was on top of his game! Thank you for getting the job done! ...
See full reviewOwner Chalet Lenzi St Anton Austria
3.0162193350116 days ago
Verified
... Very helpful with our setup I Austria for our Chalet ...
See full reviewAutomation
Streamlined
Hoteliers often appreciate Sirvoy's automation capabilities, highlighting how their Smartpricing feature leverages AI to dynamically adjust rates, accommodating seasonal demands and local events. This relieves users from the manual effort of rate management and ensures competitive pricing. The software allows customization of minimum stay requirements by date and room type, providing flexibility in managing reservations. Sirvoy's automation enhances workflow efficiency, facilitating seamless communication with guests through templated messages and simplifying task management, thus reducing operational errors and saving time.
Owner
13.097297405652 months ago
Verified
... The system could make it easier changing the prices for manual bookings. Is should be more easier to write the amount directly, not first click on regular price then changing manual . If click no ...
See full reviewOwner
10.032781276814 months ago
Verified
... We appreciate the ease of use, security features, customer service and continuous updates. The platform is organized to allow maximum efficiency in organizing reservations. I appreciate the ability ...
See full reviewReservation Manager
9.7102006318093 months ago
Verified
... We are absolutely delighted to utilize Sirvoy as our chosen villa booking system and management solution. Its user-friendliness is truly exceptional, making it a breeze to access information with ...
See full reviewVært
9.4198780513105 months ago
Verified
... Switching to Sirvoy as our primary Property Management System (PMS) has been a game-changer for our operations, highlighting a paradigm shift in our approach to hospitality management. Over the ...
See full reviewVært
9.4198780514475 months ago
Verified
... Switching to Sirvoy as our primary Property Management System (PMS) has been a game-changer for our operations, highlighting a paradigm shift in our approach to hospitality management. Over the initial fortnight, the transition to Sirvoy was characterized by an ease that surpassed our expectations. The platform’s intuitive design, complemented by its robust 24/7 support system, not only streamlined our day-to-day operations but also ensured that any potential issues were swiftly addressed, often preemptively. The array of integrations offered by Sirvoy, from online booking engines to payment processing, was seamless ...
See full reviewVært
9.419878051586 months ago
Verified
... Sirvoy's platform shows immense promise, and there are areas where it could evolve further to meet the nuanced needs of the hospitality industry. Integrating a proprietary POS system could provide a seamless operational flow, allowing for a unified management experience that spans both accommodations and on-site transactions - Sirvoy already have the backbone ...
See full reviewAdministrator
9.3876199872058 months ago
Verified
... Easy to contact through the Chat option. Fast responses and provision of link to further articles to help and refer back to when required. Staff take the tie to listen to your request and tailor the ...
See full reviewMarketing Manager
9.000523213144 months ago
Verified
... I like how it easy it is to use and navigate through. Everything is straightforward which is very nice. I also really appreciate the customer care which makes like easy when i have any questions. Its always nice to quickly chat with someone and get all the answers I need. The system overall has everything you need to manage bookings. This includes making ...
See full reviewMarketing Manager
9.00052321329 months ago
Verified
... I like how it easy it is to use and navigate through. Everything is straightforward which is very nice. I also really appreciate the customer care which makes like easy when i have any questions. Its always nice to quickly chat with someone and get all the answers I need. The system overall has everything you need to manage bookings. This includes making bookings, stats, reports ...
See full reviewMarketing Manager
9.0005232134263 months ago
Verified
... I like how it easy it is to use and navigate through. Everything is straightforward which is very nice. I also really appreciate the customer care which makes like easy when i have any questions. Its ...
See full reviewOwner
5.5489103103383 months ago
Verified
... allow me to adjust minimum nights of stay more flexible like booking.com, i can easily change to specific date and room type just like booking.com instead of go back to availability setting to change ...
See full reviewManagement
4.5811683749937 months ago
Verified
... I would love to have Smartpricing added, so my rates can be adjusted by AI as it is a lot of work to find suitable rates myself and to notice when something is going on in town that leads to higher ...
See full reviewManagement
4.5811683751344 months ago
Verified
... I would love to have Smartpricing added, so my rates can be adjusted by AI as it is a lot of work to find suitable rates myself and to notice when something is going on in town that leads to higher ...
See full reviewManagement
4.581168375267 months ago
Verified
... I would love to have Smartpricing added, so my rates can be adjusted by AI as it is a lot of work to find suitable rates myself and to notice when something is going on in town that leads to higher ...
See full reviewManagement
4.5811683753991 months ago
Verified
... I would love to have Smartpricing added, so my rates can be adjusted by AI as it is a lot of work to find suitable rates myself and to notice when something is going on in town that leads to higher ...
See full reviewManagement
4.5811683755309 months ago
Verified
... I would love to have Smartpricing added, so my rates can be adjusted by AI as it is a lot of work to find suitable rates myself and to notice when something is going on in town that leads to higher ...
See full reviewOwner of Centralhotellet and Hotel Svanegården
4.4521361176004 months ago
Verified
... - It would be great with the possibility of saving customer details for later use, (like returning companies) so I don't have to enter all of the details everytime. But it doesn't affect my opinion ...
See full reviewowner
4.2263296661219 months ago
Verified
... We wanted to connect seamlessly to Expedia and Booking.com and offer different rates to different rates onto channels and Sirvoy allowed us to do this. Great options to adjust rates and minimum stays for last minute deals. The price is one of the best values out there, maybe not every bell and whistle that a 15k system would have, but does a great job and not PERCENTAGE of my sales. The support is the best I have ever worked with, I have NEVER waited more than a minute and they have always been super helpful with any concerns directing me with different options when possible to accomplish what I want from the system. We have 8 rooms with an expansion ...
See full reviewDocente Educación Especial
4.0327812791573 months ago
Verified
... It allows immediate communication with our guests. And it is very practical for us when searching for availability in the calendar. Being able to send communications to guests using templates. It is ...
See full reviewDocente Educación Especial
4.0327812792973 months ago
Verified
... We have started using this platform and so far it is very useful, practical and makes our hosting space look much more professional. ...
See full reviewAssistante de Direction
3.9360070858796 months ago
Verified
... Sirvoy is an intuitive platform that simplifies the management of our daily reservations. Thanks to its clear interface and comprehensive features, we save time and avoid errors. In addition, their ...
See full reviewPartner
2.194071602136 months ago
Verified
... The video's provided during the set-up were a prior version of the back end. There were pages that were not available for me to use. ...
See full reviewManager
1.6779425700119 months ago
Verified
... I would like a somewhat clearer conflict resolution for the availability exception rules. But then again, we have an abnormal amount of them, since our little family B&Bs default mode is more closed ...
See full reviewOwner
21.016219674225 days ago
Verified
... I'd make some personal tweaks here and there. Some customization to automatic charges for reservations. Some customizations to the Calendar view etc. ...
See full reviewIntegrations
Limited
Hoteliers often highlight the range of integrations, noting that Sirvoy's Property Management System connects with various booking platforms and channels, which is crucial for managing multiple properties efficiently. However, users have expressed challenges with the ease of setting up certain integrations, such as with Google Hotel Ads, indicating a potential area for improvement. Additionally, while some integrations are praised for their functionality, the lack of direct SMS or WhatsApp messaging, instead of relying on email notifications, suggests a desire for more versatile communication options across integrated systems. Consistency and reliability of the existing integrations are generally appreciated but there's an expectation for more tailored and robust connections to meet specific needs.
Innkeeper
11.774716771426 months ago
Verified
... There are some additional features that I would like to see, like the ability to provide gift certificates. I found a way around this for now, but it's not pretty. ...
See full reviewReservation Manager
9.7102006425818 months ago
Verified
... Configuration with Booking.com channel for extra bed set up because apparently, it does not reflect correctly. Sirvoy does not have the correct settings for extra bed. ...
See full reviewReservation Manager
9.7102006427281 months ago
Verified
... We are absolutely delighted to utilize Sirvoy as our chosen villa booking system and management solution. Its user-friendliness is truly exceptional, making it a breeze to access information with ...
See full reviewReservation Manager
9.7102006428648 months ago
Verified
... Configuration with Booking.com channel for extra bed set up because apparently, it does not reflect correctly. Sirvoy does not have the correct settings for extra bed. ...
See full reviewReservation Manager
9.7102006429936 months ago
Verified
... Configuration with Booking.com channel for extra bed set up because apparently, it does not reflect correctly. Sirvoy does not have the correct settings for extra bed. ...
See full reviewOperations Manager
9.7102006431366 months ago
Verified
... Sirvoy makes it simple to add and modify accommodations, update our prices, and integrate into our website. Sirvoy makes managing a hotel booking platform simple and accessible. On the rare chance ...
See full reviewOperations Manager
9.710200643271 months ago
Verified
... Further integrations and more features that sync with other types of PMS and POS software would be a nice addition. ...
See full reviewOperations Manager
9.7102006434024 months ago
Verified
... Further integrations and more features that sync with other types of PMS and POS software would be a nice addition. ...
See full reviewOperations Manager
9.7102006435353 months ago
Verified
... Sirvoy makes it simple to add and modify accommodations, update our prices, and integrate into our website. Sirvoy makes managing a hotel booking platform simple and accessible. On the rare chance ...
See full reviewOperations Manager
9.7102006436746 months ago
Verified
... Further integrations and more features that sync with other types of PMS and POS software would be a nice addition. ...
See full reviewCEO
9.7102006438194 months ago
Verified
... With its user-friendly interface and robust features, Sirvoy stands out as a top contender in its price range. One of the standout features of Sirvoy is its intuitive design, which makes navigating the system a breeze. Whether you're managing bookings, processing payments, or generating reports, everything is neatly organized and easily accessible. This user-friendly approach not only streamlines daily operations but also minimizes the learning curve for new staff members, allowing for seamless integration into our workflow. Booking management is where Sirvoy truly shines. The system offers comprehensive tools for managing reservations across multiple channels, including direct bookings, OTAs, and even walk-ins. The real-time synchronization ensures that inventory is always up-to-date, reducing the risk of overbooking and maximizing revenue potential. Additionally, the ability to customize booking rules and restrictions gives us greater control over our inventory and pricing strategies. In terms of customer support, Sirvoy excels in providing prompt and helpful assistance whenever needed. Whether it's troubleshooting technical issues or seeking guidance on system optimizations, their support team is always responsive and knowledgeable, ensuring minimal downtime and uninterrupted service. While Sirvoy offers exceptional value for its price range, there are a few areas where it could improve. Enhancements to the mobile app and additional integrations with third ...
See full reviewOwner
9.5811683858946 months ago
Verified
... Maybe in the future we could do with a good CRM and addition accounting modules but nothing at this moment. ...
See full reviewOwner
9.5811683860282 months ago
Verified
... Maybe in the future we could do with a good CRM and addition accounting modules but nothing at this moment. ...
See full reviewVært
9.4198780635786 months ago
Verified
... Switching to Sirvoy as our primary Property Management System (PMS) has been a game-changer for our operations, highlighting a paradigm shift in our approach to hospitality management. Over the initial fortnight, the transition to Sirvoy was characterized by an ease that surpassed our expectations. The platform’s intuitive design, complemented by its robust 24/7 support system, not only streamlined our day-to-day operations but also ensured that any potential issues were swiftly addressed, often preemptively. The array ...
See full reviewVært
9.4198780637127 months ago
Verified
... Switching to Sirvoy as our primary Property Management System (PMS) has been a game-changer for our operations, highlighting a paradigm shift in our approach to hospitality management. Over the initial fortnight, the transition to Sirvoy was characterized by an ease that surpassed our expectations. The platform’s intuitive design, complemented by its robust 24/7 support system, not only streamlined our day-to-day operations but also ensured that any potential issues were swiftly addressed, often preemptively. The array of integrations offered by Sirvoy, from online booking engines to payment processing, was seamlessly ...
See full reviewVært
9.4198780638441 months ago
Verified
... Switching to Sirvoy as our primary Property Management System (PMS) has been a game-changer for our operations, highlighting a paradigm shift in our approach to hospitality management. Over the initial fortnight, the transition to Sirvoy was characterized by an ease that surpassed our expectations. The platform’s intuitive design, complemented by its robust 24/7 support system, not only streamlined our day-to-day operations but also ensured that any potential issues were swiftly addressed, often preemptively. The array of integrations ...
See full reviewMarketing Manager
9.0005232252789 months ago
Verified
... I like how it easy it is to use and navigate through. Everything is straightforward which is very nice. I also really appreciate the customer care which makes like easy when i have any questions. Its ...
See full reviewMarketing Manager
9.0005232254092 months ago
Verified
... A couple of things could be improved. First, is the invoicing giving more options and making it easier to re-issue an invoice after an error was made. It is also hard to have to redo a invoice and remember the same figures and details as nothing is pre-saved from the first time it is done. This can therefore take a long time and also be a potencial for mistakes. Also with rates, if you can plan rates ahead without having to make it seasonal (eg if the rate is to start next season). For example if I have chosen to change our rates for next year, i would like to do this in advance, these would be the new permenant rates and not just seasonal or a code, there shoud be an option for this. I would also like more information on the statistics side of things. Lastly, I would like more of a breakdown with the various ...
See full reviewMarketing Manager
9.0005232255432 months ago
Verified
... A couple of things could be improved. First, is the invoicing giving more options and making it easier to re-issue an invoice after an error was made. It is also hard to have to redo a invoice and remember the same figures and details as nothing is pre-saved from the first time it is done. This can therefore take a long time and also be a potencial for mistakes. Also with rates, if you can plan rates ahead without having to make it seasonal (eg if the rate is to start next season). For example if I have chosen to change our rates for next year, i would like to do this in advance, these would be the new permenant rates and not just seasonal or a code, there shoud be an option for this. I would also like more information on the statistics side of things. Lastly, I would like more of a breakdown with the various payments made. It would also be great if the statistics were downloadable and customised according to your needs on excel for example or other formats like PDF. I would also add some kind of alert for staff eg for allergies or changes to a booking or missing payments to old bookings etc or even unchecked out rooms. I would also like more options to customise the invoice as there is not enough room to add our company ...
See full reviewMarketing Manager
9.0005232256836 months ago
Verified
... A couple of things could be improved. First, is the invoicing giving more options and making it easier to re-issue an invoice after an error was made. It is also hard to have to redo a invoice and remember the same figures and details as nothing is pre-saved from the first time it is done. This can therefore take a long time and also be a potencial for mistakes. Also with rates, if you can plan rates ahead without having to make it seasonal (eg if the rate is to start next season). For example if I have chosen to change our rates for next year, i would like to do this in advance, these would be the new permenant rates and not just seasonal or a code, there shoud be an option for this. I would also like more information on the statistics side of things. Lastly, I would like more of a breakdown with the various payments made. It would also be great if the statistics were downloadable ...
See full reviewBusiness owner
8.6134264516394 months ago
Verified
... The system is super intuitive and offers high quality multi language user interface for the consumer customer. Moreover, the customer service has been very fast and friendly, I even got help during the weekend. We tested several options, and this was by far the easiest to use & offers all the options I need now and can imagine using in the future. The booking engine implementation into a Wordpress ...
See full reviewOwner
8.581168387264 months ago
Verified
... I run a small 9 room motel in Gilgandra Mid Western NSW and this program ticks all the boxes. I have used RMS before but I find this easier to navigate and the support is instantaneous and really ...
See full reviewTreasurer
7.7102006454592 months ago
Verified
... Flexible system, great customer service, reasonably priced, lots of integrations. Free integration with Google hotels. customissable booking interface with CSS ...
See full reviewTreasurer
7.7102006455921 months ago
Verified
... Flexible system, great customer service, reasonably priced, lots of integrations. Free integration with Google hotels. customissable booking interface with CSS ...
See full reviewTreasurer
7.7102006457934 months ago
Verified
... It was a shame they discontinued the cost per click with Trip Advisor. The customer booking interface could be made more intuitive for guests by being able to click days on the availabiloty calendar ...
See full reviewTreasurer
7.7102006460152 months ago
Verified
... It was a shame they discontinued the cost per click with Trip Advisor. The customer booking interface could be made more intuitive for guests by being able to click days on the availabiloty calendar ...
See full reviewGeneral Manager
6.1618135494056 months ago
Verified
... I am totally happy with their hotel management software and especially with their customer service. They always go above and beyond- and even help me with things outside of Sirvoy- like booking channels that have absolutely ...
See full reviewOwner
5.5489103237362 months ago
Verified
... customer service is really fast!!! easy to use to manage my 17 cottages. can link to so many different channels. ...
See full reviewDirector
5.4843941948548 months ago
Verified
... The total view over the 3 platforms where my guests book rooms... ...
See full reviewDirector
5.4843941949974 months ago
Verified
... The total view over the 3 platforms where my guests book rooms... ...
See full reviewDirector
5.4843941951359 months ago
Verified
... The total view over the 3 platforms where my guests book rooms... ...
See full reviewDirector
5.48439419537 months ago
Verified
... The total view over the 3 platforms where my guests book rooms... ...
See full reviewComerciante
5.3553619374533 months ago
Verified
... They may need to improve SMS or WhatsApp messaging when reservations or other operations come into the PMS since they only send an email. ...
See full reviewComerciante
5.3553619375904 months ago
Verified
... They may need to improve SMS or WhatsApp messaging when reservations or other operations come into the PMS since they only send an email. ...
See full reviewGM
3.6779425829058 months ago
Verified
... Design, of course its not the most important thing, but a nicer looking admin would be more pleasing to work with Pre check in form would be awesome, what i could send out to the customers, so they ...
See full reviewProject Manager
2.8392329056452 months ago
Verified
... Incredibly helpful and warm customer service. Everytime I have an issue they are there to help me out. 10/10. the interface is clean and super easy to use, zero trouble in integration with booking ...
See full reviewHotelier
2.2263296799769 months ago
Verified
... The translator enginee was sligtly confused when I in the middle of the chat switched from Swedish to English... :) ...
See full reviewHotelier
2.2263296801105 months ago
Verified
... The translator enginee was sligtly confused when I in the middle of the chat switched from Swedish to English... :) ...
See full reviewdirector
2.1295554866939 months ago
Verified
... Easier implementation between Sirvoy and google ads. I've tried the channel google hotel ads but cant seem to make it work. ...
See full reviewValue
Moderate
Hoteliers often express that Sirvoy's Property Management Systems product offers substantial value for money. Users appreciate the reasonable and transparent pricing, which delivers strong ROI relative to its features compared to more expensive competitors. While the core functionality may not be as advanced as other providers, the available workarounds and versatility for managing rates and reservations align well with the price point. Additionally, the chat support stands out as a significant contributor to the perceived value, providing confidence and quick assistance to users. Overall, the combination of affordable pricing and comprehensive support services enables small businesses to efficiently manage their operations without unnecessary costs.
management
13.097297430435 months ago
Verified
... Sirvoy works on continuous improvements all the time. Still I would recommend introducing a brainstorming suggestion system were clients are able to post their suggestions for improvements the winner of the implemented ones will receive ...
See full reviewInnkeeper
11.774716785482 months ago
Verified
... So hard to say what I like most. After researching and trying out several different systems, I chose Sirvoy as our property management system in 2020 and remain very glad that I did. The set up of our rooms was very easy and I received great support as needed during the onboarding phase. The platform is intuitive and easy to use. I am able to easily navigate all the basic activities and can find information on how to complete less frequent or more complicated tasks. Customer service is always just a click away. The platform is very reliable and cost effective for my four room B&B. The payment ...
See full reviewCEO
9.7102006566174 months ago
Verified
... With its user-friendly interface and robust features, Sirvoy stands out as a top contender in its price range. One of the standout features of Sirvoy is its intuitive design, which makes navigating the system a breeze. Whether you're managing bookings, processing payments, or generating reports, everything is neatly organized and easily accessible. This user-friendly approach not only streamlines daily operations but also minimizes the learning curve for new staff members, allowing for seamless integration into our workflow. Booking management is where Sirvoy truly shines. The system offers comprehensive tools for managing reservations across multiple channels, including direct bookings, OTAs, and even walk-ins. The real-time synchronization ensures that inventory is always up-to-date, reducing the risk of overbooking and maximizing revenue potential. Additionally, the ability to customize booking rules and restrictions gives us greater control over our inventory and pricing strategies. In terms of customer support, Sirvoy excels in providing prompt and helpful assistance whenever needed. Whether it's troubleshooting technical issues or seeking guidance on system optimizations, their support team is always responsive and knowledgeable, ensuring minimal downtime and uninterrupted service. While Sirvoy offers exceptional value for its price range, there are a few areas where it could improve. Enhancements to the mobile app and additional integrations with third-party services would further enhance its versatility and appeal. Overall, I would rate Sirvoy a solid ...
See full reviewOwner
9.5811683986921 months ago
Verified
... We have now used SIRVOY as our main booking system for three years. It delivers exactly what we are looking for at all levels. Clear, precise and not overcrowded with functions that we do not need. ...
See full reviewOwner
9.5811683989703 months ago
Verified
... Maybe in the future we could do with a good CRM and addition accounting modules but nothing at this moment. ...
See full reviewOwner
9.5811683991028 months ago
Verified
... We have now used SIRVOY as our main booking system for three years. It delivers exactly what we are looking for at all levels. Clear, precise and not overcrowded with functions that we do not need. ...
See full reviewOwner
9.5811683992305 months ago
Verified
... Maybe in the future we could do with a good CRM and addition accounting modules but nothing at this moment. ...
See full reviewOwner
9.5811683993593 months ago
Verified
... Maybe in the future we could do with a good CRM and addition accounting modules but nothing at this moment. ...
See full reviewVært
9.4198780769071 months ago
Verified
... Switching to Sirvoy as our primary Property Management System (PMS) has been a game-changer for our operations, highlighting a paradigm shift in our approach to hospitality management. Over the ...
See full reviewVært
9.4198780770374 months ago
Verified
... What I appreciate most about Sirvoy is its comprehensive suite of features that cater to every aspect of property management. The system's 24/7 support stands out, providing immediate, expert assistance whenever needed, which is a boon for any hospitality business operating around the clock. The intuitive design of the interface makes navigating through various functions a breeze, significantly reducing the learning curve for new users. This ease of use extends to the feedback mechanism, where responses to queries or concerns are prompt and effective, demonstrating a deep commitment to customer satisfaction. Additionally, Sirvoy's extensive range of integrations, from online booking channels to payment processing systems, is meticulously designed, making setup and daily operations smooth and hassle-free. These integrations not only simplify workflow but also enhance the guest experience, ensuring a seamless interaction from booking to checkout. The thoughtful design and comprehensive features of Sirvoy underscore its value as a holistic ...
See full reviewVært
9.4198780771778 months ago
Verified
... Switching to Sirvoy as our primary Property Management System (PMS) has been a game-changer for our operations, highlighting a paradigm shift in our approach to hospitality management. Over the initial fortnight, the transition to Sirvoy was characterized by an ease that surpassed our expectations. The platform’s intuitive design, complemented by its robust 24/7 support system, not only streamlined our day-to-day operations but also ensured that any potential issues were swiftly addressed, often preemptively. The array of integrations offered by Sirvoy, from online booking engines to payment processing, was seamlessly incorporated into our existing workflows, exemplifying the system’s adaptability and its understanding of the hospitality sector's intricacies. This period of integration and familiarization with Sirvoy underscored its indispensable role in enhancing operational efficiency, offering an insightful ...
See full reviewVært
9.4198780773159 months ago
Verified
... Switching to Sirvoy as our primary Property Management System (PMS) has been a game-changer for our operations, highlighting a paradigm shift in our approach to hospitality management. Over the initial fortnight, the transition to Sirvoy was characterized by an ease that surpassed our expectations. The platform’s intuitive design, complemented by its robust 24/7 support system, not only streamlined our day-to-day operations but also ensured that any potential issues were swiftly addressed, often preemptively. The array of integrations offered by Sirvoy, from online booking engines to payment processing, was seamlessly incorporated into our existing workflows, exemplifying the system’s adaptability and its understanding of the hospitality sector's intricacies. This period of integration and familiarization with Sirvoy underscored its indispensable role in enhancing operational efficiency, offering an insightful glimpse into the future of hospitality management — a future where technology and user-centric support converge to create unparalleled ...
See full reviewVært
9.4198780774653 months ago
Verified
... Switching to Sirvoy as our primary Property Management System (PMS) has been a game-changer for our operations, highlighting a paradigm shift in our approach to hospitality management. Over the initial fortnight, the transition to Sirvoy was characterized by an ease that surpassed our expectations. The platform ...
See full reviewAdministrator
9.3876200130862 months ago
Verified
... Easy to contact through the Chat option. Fast responses and provision of link to further articles to help and refer back to when required. Staff take the tie to listen to your request and tailor the ...
See full reviewMarketing Manager
9.0005232390296 months ago
Verified
... A couple of things could be improved. First, is the invoicing giving more options and making it easier to re-issue an invoice after an error was made. It is also hard to have to redo a invoice and remember the same figures and details as nothing is pre-saved from the first time it is done. This can therefore take a long time and also be a potencial for mistakes. Also with rates, if you can plan rates ahead without having to make it seasonal (eg if the rate is to start next season). For example if I have chosen to change our rates for next year, i would like to do this in advance, these would be the new permenant rates and not just seasonal or a code, there shoud be an option for this. I would also like more information on the statistics ...
See full reviewMarketing Manager
9.00052323917 months ago
Verified
... I like how it easy it is to use and navigate through. Everything is straightforward which is very nice. I also really appreciate the customer care which makes like easy when i have any questions. Its always nice to quickly chat with someone and get all the answers I need. The system overall has everything you need to manage bookings. This includes making bookings, stats, reports, check in and outs, accounts and more! You can easily get a glimpse ...
See full reviewMarketing Manager
9.0005232393048 months ago
Verified
... Easy to use! Great customer service! ...
See full reviewMarketing Manager
9.0005232394396 months ago
Verified
... I like how it easy it is to use and navigate through. Everything is straightforward which is very nice. I also really appreciate the customer care which makes like easy when i have any questions. Its always nice to quickly chat with ...
See full reviewBusiness owner
8.6134264655149 months ago
Verified
... Cannot really think of much to improve so far - maybe with the pricing I think there is quite a jump from basic to pro... But on the other hand, it offers an easy entry to small business owners, and ...
See full reviewBusiness owner
8.6134264656459 months ago
Verified
... Cannot really think of much to improve so far - maybe with the pricing I think there is quite a jump from basic to pro... But on the other hand, it offers an easy entry to small business owners, and ...
See full reviewBusiness owner
8.6134264657751 months ago
Verified
... Cannot really think of much to improve so far - maybe with the pricing I think there is quite a jump from basic to pro... But on the other hand, it offers an easy entry to small business owners, and ...
See full reviewOwner
8.5811684015442 months ago
Verified
... I run a small 9 room motel in Gilgandra Mid Western NSW and this program ticks all the boxes. I have used RMS before but I find this easier to navigate and the support is instantaneous and really helpful - I 100 ...
See full reviewProperty owner
8.4843942081284 months ago
Verified
... Channel Manager - property Management Systems ...
See full reviewTreasurer
7.710200659876 months ago
Verified
... It was a shame they discontinued the cost per click with Trip Advisor. The customer booking interface could be made more intuitive for guests by being able to click days on the availabiloty calendar ...
See full reviewTreasurer
7.7102006600246 months ago
Verified
... It was a shame they discontinued the cost per click with Trip Advisor. The customer booking interface could be made more intuitive for guests by being able to click days on the availabiloty calendar ...
See full reviewOwner
5.6779425956388 months ago
Verified
... The most verstatile App out there for a multi-offering property! ...
See full reviewOwner
5.6779425957676 months ago
Verified
... The most verstatile App out there for a multi-offering property! ...
See full reviewDirector
5.4843942088034 months ago
Verified
... The possibility to syncronize all the platforms and it works in around 10 seconds. Perfect help from the chatfunction afterwards to control my setup was correct. ...
See full reviewComerciante
5.3553619508718 months ago
Verified
... Without a doubt, the support they give in the chat on the page is what gives me the most confidence in Sirvoy. ...
See full reviewComerciante
5.3553619510025 months ago
Verified
... Without a doubt, the support they give in the chat on the page is what gives me the most confidence in Sirvoy. ...
See full reviewComerciante
5.3553619511343 months ago
Verified
... Without a doubt, the support they give in the chat on the page is what gives me the most confidence in Sirvoy. ...
See full reviewOwner
4.6456845319123 months ago
Verified
... Functionality isn't as high level as some other more expensive providers, but there is usually a workaround. It would be great to have more customising features and an app rather than relying on ...
See full reviewAdmin
4.5811684030227 months ago
Verified
... Sirvoy booking engine, so far, the best for me! ...
See full reviewAdmin
4.5811684031571 months ago
Verified
... I find it out intuitive, handfull and with friendly interface. We regret not joinning before on Sirvoy.Please, keep on that way! ...
See full reviewManagement
4.5811684032897 months ago
Verified
... Sirvoy Property management offers all my small business needs, it provides good overviews, the chat offer quick support, prices are reasonable ...
See full reviewOwner of Centralhotellet and Hotel Svanegården
4.4521361453689 months ago
Verified
... - It is a simple system to navigate - It always works perfectly - Customer service is excellent! - The price is very reasonable ...
See full reviewOwner of Centralhotellet and Hotel Svanegården
4.4521361455048 months ago
Verified
... - It is a simple system to navigate - It always works perfectly - Customer service is excellent! - The price is very reasonable ...
See full reviewowner
4.2263296940248 months ago
Verified
... Website allows me functionality, great price and amazing support for our small Inn ...
See full reviewowner
4.2263296941585 months ago
Verified
... We wanted to connect seamlessly to Expedia and Booking.com and offer different rates to different rates onto channels and Sirvoy allowed us to do this. Great options to adjust rates and minimum stays for last minute deals. The price is one of the best ...
See full reviewFounder
4.1295555007452 months ago
Verified
... We've been using Sirvoy for managing our hospitality business, and it has been an absolute game changer. The software is incredibly user-friendly, efficient, and packed with features that make our ...
See full reviewFounder
4.1295555008781 months ago
Verified
... We've been using Sirvoy for managing our hospitality business, and it has been an absolute game changer. The software is incredibly user-friendly, efficient, and packed with features that make our property management seamless. From booking management to guest communication, everything runs smoothly. What really stands out is their customer support—it's phenomenal! Whenever we've had a question or needed assistance, the support team has been quick to respond and always super helpful. It's rare to find such a reliable ...
See full reviewDocente Educación Especial
4.0327813074653 months ago
Verified
... We have started using this platform and so far it is very useful, practical and makes our hosting space look much more professional. ...
See full reviewDocente Educación Especial
4.0327813076004 months ago
Verified
... It would be great if we could charge for administration, maintenance, cleaning, etc. This way we would have full management of the accommodation. (For the hosts, not for the guests) ...
See full reviewCEO
4.000523243231 months ago
Verified
... Not sure what to improve, i really linked to system just how it is. But perhaps add more payment options ...
See full reviewCEO
4.000523243377 months ago
Verified
... Not sure what to improve, i really linked to system just how it is. But perhaps add more payment options ...
See full reviewAssistante de Direction
3.936007114481 months ago
Verified
... While Sirvoy is a great platform, it would be helpful to add more customization options for reports and statistics. Deeper integration with some local payment systems could also improve the experience for international ...
See full reviewAssistante de Direction
3.9360071146248 months ago
Verified
... Sirvoy is an intuitive platform that simplifies the management of our daily reservations. Thanks to its clear interface and comprehensive features, we save time and avoid errors. In addition, their ...
See full reviewGM
3.6779425986331 months ago
Verified
... Great support and documentations, Really straight forward... small learning curve is needed, but has really powerful features: The booking engines flexibility is awesome, having more booking engines for different use ...
See full reviewowner
3.6779425987743 months ago
Verified
... the support center is really really good. Always very fast, 24hrs and very good trained of the product The support center is truly exceptional. Not only are they incredibly fast in responding to queries, but they also operate 24/7, ensuring that help is always available whenever you need it, regardless of time zones or emergencies. Every representative I've interacted with is highly knowledgeable about the product, which shows that they are thoroughly trained and well-versed in even the most technical aspects. Their professionalism, combined with their deep understanding, allows them to provide clear, accurate solutions to issues in no time. It's reassuring to know that no matter what the problem is, the support team can handle it with efficiency and expertise. The overall experience has been consistently ...
See full reviewProject Manager
2.8392329214893 months ago
Verified
... The difference between "accommodations" and "rooms" is a bit confusing, this could be handled better. Also more pricing options under the fixed rates (the only way to differentiate rates is by guest ...
See full reviewProject Manager
2.8392329216207 months ago
Verified
... The difference between "accommodations" and "rooms" is a bit confusing, this could be handled better. Also more pricing options under the fixed rates (the only way to differentiate rates is by guest ...
See full reviewProject Manager
2.8392329217529 months ago
Verified
... The difference between "accommodations" and "rooms" is a bit confusing, this could be handled better. Also more pricing options under the fixed rates (the only way to differentiate rates is by guest ...
See full reviewOwner
2.5811684057516 months ago
Verified
... The price is fair, that is the draw card. The customer service use to be good, with the new system it is almost non existent. You get what you pay for. ...
See full reviewOwner
2.5811684058804 months ago
Verified
... The price is fair, that is the draw card. The customer service use to be good, with the new system it is almost non existent. You get what you pay for. ...
See full reviewPartner
2.1940716318253 months ago
Verified
... He was helpful and patient with me as I navigated all the different fields. I would highly recommend working with Amadeus. ...
See full reviewManager
1.677942599698 months ago
Verified
... What I value the most and which impress me every time with Sirvoy is their highly qualified support! There is no firstline perversion. They understand and solve even the most unusual questions on your first call. And you can literally find you speaking to a developer if your questions are technical enough. The scalability of the system impresses. We are a very small family B&B with only four unique room and a limited availability. Yet this enterprise system works for us even when our demands are a bit odd and makes the administration complex. But thats is when their support comes to the rescue every time. Besides the personal support-line their extensive ...
See full reviewManager
1.6779425998256 months ago
Verified
... What I value the most and which impress me every time with Sirvoy is their highly qualified support! There is no firstline perversion. They understand and solve even the most unusual questions on your first call. And you can literally find you speaking to a developer if your questions are technical enough. The scalability of the system impresses. We are a very small family B&B with only four unique room and a limited availability. Yet this enterprise system works for us even when our demands are a bit odd and makes the administration complex. But thats is when their support comes to the rescue every time. Besides the personal support-line their extensive FAQ and knowledge base with support articles linked with in the interface smooth our implementation considerably. Also their case studies and business ...
See full reviewOwner
21.016220602477 days ago
Verified
... Use their PMS for multiple properties. You would have to spend triple the monthly cost to get more from a competitor. Responsive support. Doesn't seem to cause errors and overbooking that I've had ...
See full reviewOwner Chalet Lenzi St Anton Austria
3.0162206068287 days ago
Verified
... If you know how it works it is really easy. Fast support, not long queues on the phone! ...
See full reviewFunctionality
Developing
Hoteliers often highlight Sirvoy's functionality as robust and reliable, with key features like booking management and guest communication handled effectively. Despite some users noting that its functionality isn't as advanced as more expensive providers, workarounds are generally available. Automation of tasks, like syncing across platforms, is praised for efficiency. However, there are calls for more customization options, such as flexible check-in/out rules and advanced pricing structures. Additionally, while the system is scalable for varied business sizes, some users find conflict resolution for availability exceptions cumbersome.
Owner
10.41987809289 months ago
Verified
... It would be great if the date blocks for Restrictions for Bookable Days and Check-Ins/Check-Outs could accept multiple room types. This would save creating multiple date blocks when you have many ...
See full reviewOwner
10.032781318878 months ago
Verified
... We appreciate the ease of use, security features, customer service and continuous updates. The platform is organized to allow maximum efficiency in organizing reservations. I appreciate the ability to manage my booking ...
See full reviewOwner
10.032781319024 months ago
Verified
... We appreciate the ease of use, security features, customer service and continuous updates. The platform is organized to allow maximum efficiency in organizing reservations. I appreciate the ability ...
See full reviewOwner
10.032781319164 months ago
Verified
... We appreciate the ease of use, security features, customer service and continuous updates. The platform is organized to allow maximum efficiency in organizing reservations. I appreciate the ability to manage my bookings ...
See full reviewOwner
10.032781319295 months ago
Verified
... Sirvoy keeps my Boutique Hotel running smoothly! ...
See full reviewOwner
10.032781319426 months ago
Verified
... Sirvoy keeps my Boutique Hotel running smoothly! ...
See full reviewOwner
10.032781319567 months ago
Verified
... We appreciate the ease of use, security features, customer service and continuous updates. The platform is organized to allow maximum efficiency in organizing reservations. I appreciate the ability to manage my bookings remotely ...
See full reviewReservation Manager
9.7102006746879 months ago
Verified
... We are absolutely delighted to utilize Sirvoy as our chosen villa booking system and management solution. Its user-friendliness is truly exceptional, making it a breeze to access information with utmost clarity. Sirvoy's array of tools, including a remarkably straightforward ...
See full reviewReservation Manager
9.7102006748245 months ago
Verified
... We are absolutely delighted to utilize Sirvoy as our chosen villa booking system and management solution. Its user-friendliness is truly exceptional, making it a breeze to access information with ...
See full reviewOperations Manager
9.7102006752307 months ago
Verified
... Sirvoy makes it simple to add and modify accommodations, update our prices, and integrate into our website. Sirvoy makes managing a hotel booking platform simple and accessible. On the rare chance ...
See full reviewCEO
9.7102006753655 months ago
Verified
... The reporting and analyzing tools could be improved. I would like to get insights helping us making business decisions. ...
See full reviewCEO
9.7102006754973 months ago
Verified
... With its user-friendly interface and robust features, Sirvoy stands out as a top contender in its price range. One of the standout features of Sirvoy is its intuitive design, which makes navigating the system a breeze. Whether you're managing bookings, processing payments, or generating reports, everything is neatly organized and easily accessible. This user-friendly approach not only streamlines daily operations but also minimizes the learning curve for new staff members, allowing for seamless integration into our workflow. Booking management is where Sirvoy truly shines. The system offers comprehensive tools ...
See full reviewOwner
9.5811684175739 months ago
Verified
... We have now used SIRVOY as our main booking system for three years. It delivers exactly what we are looking for at all levels. Clear, precise and not overcrowded with functions that we do not need. Most importantly of all it works well on poor ...
See full reviewOwner
9.5811684177031 months ago
Verified
... We have now used SIRVOY as our main booking system for three years. It delivers exactly what we are looking for at all levels. Clear, precise and not overcrowded with functions that we do not need. Most importantly of all it works well on poor internet. Indispensable when running ...
See full reviewVært
9.4198780952561 months ago
Verified
... Sirvoy's platform shows immense promise, and there are areas where it could evolve further to meet the nuanced needs of the hospitality industry. Integrating a proprietary POS system could provide a ...
See full reviewVært
9.419878095423 months ago
Verified
... Switching to Sirvoy as our primary Property Management System (PMS) has been a game-changer for our operations, highlighting a paradigm shift in our approach to hospitality management. Over the initial fortnight, the transition to Sirvoy was characterized by an ease ...
See full reviewVært
9.4198780955578 months ago
Verified
... Sirvoy's platform shows immense promise, and there are areas where it could evolve further to meet the nuanced needs of the hospitality industry. Integrating a proprietary POS system could provide a ...
See full reviewVært
9.4198780957628 months ago
Verified
... Sirvoy's platform shows immense promise, and there are areas where it could evolve further to meet the nuanced needs of the hospitality industry. Integrating a proprietary POS system could provide a seamless operational flow, allowing for a unified management experience that spans both accommodations and on-site transactions - Sirvoy already have the backbone done for this feature. Deepening the direct integrations with Global Distribution Systems (GDS) would streamline the booking process, reducing the need for expensive third-party solutions. Furthermore, the creation of detailed educational content, especial ...
See full reviewVært
9.4198780959838 months ago
Verified
... Sirvoy's platform shows immense promise, and there are areas where it could evolve further to meet the nuanced needs of the hospitality industry. Integrating a proprietary POS system could provide a seamless operational flow, allowing for a unified management experience that spans both accommodations and on-site transactions - Sirvoy already have the backbone done for this feature. Deepening the direct integrations with Global Distribution Systems (GDS) would streamline the booking process, reducing the need for expensive third-party solutions. Furthermore, the creation of detailed ...
See full reviewVært
9.4198780961294 months ago
Verified
... What I appreciate most about Sirvoy is its comprehensive suite of features that cater to every aspect of property management. The system's 24/7 support stands out, providing immediate, expert assistance whenever needed, which is a boon for any hospitality business operating around the clock. The intuitive design of the interface makes navigating through various functions a breeze, significantly reducing the learning curve for new users. This ease of use extends to the feedback ...
See full reviewAdministrator
9.3876200317656 months ago
Verified
... Only suggested improvement would be in the functionality of the calendar when viewed from a mobile device. It can be a little small and difficult to manage. ...
See full reviewAdministrator
9.3876200319108 months ago
Verified
... Only suggested improvement would be in the functionality of the calendar when viewed from a mobile device. It can be a little small and difficult to manage. ...
See full reviewAdministrator
9.3876200320561 months ago
Verified
... Only suggested improvement would be in the functionality of the calendar when viewed from a mobile device. It can be a little small and difficult to manage. ...
See full reviewAdministrator
9.3876200322879 months ago
Verified
... Only suggested improvement would be in the functionality of the calendar when viewed from a mobile device. It can be a little small and difficult to manage. ...
See full reviewAdministrator
9.387620032438 months ago
Verified
... Only suggested improvement would be in the functionality of the calendar when viewed from a mobile device. It can be a little small and difficult to manage. ...
See full reviewMarketing Manager
9.0005232583987 months ago
Verified
... Easy to use! Great customer service! ...
See full reviewMarketing Manager
9.000523258548 months ago
Verified
... A couple of things could be improved. First, is the invoicing giving more options and making it easier to re-issue an invoice after an error was made. It is also hard to have to redo a invoice and ...
See full reviewMarketing Manager
9.0005232586899 months ago
Verified
... A couple of things could be improved. First, is the invoicing giving more options and making it easier to re-issue an invoice after an error was made. It is also hard to have to redo a invoice and remember the same figures and details as nothing is pre-saved from the first time it is done. This can therefore take a long time and also be a potencial for mistakes. Also with rates, if you can plan ...
See full reviewMarketing Manager
9.0005232588979 months ago
Verified
... A couple of things could be improved. First, is the invoicing giving more options and making it easier to re-issue an invoice after an error was made. It is also hard to have to redo a invoice and ...
See full reviewMarketing Manager
9.0005232590763 months ago
Verified
... I like how it easy it is to use and navigate through. Everything is straightforward which is very nice. I also really appreciate the customer care which makes like easy when i have any questions. Its ...
See full reviewMarketing Manager
9.0005232592111 months ago
Verified
... A couple of things could be improved. First, is the invoicing giving more options and making it easier to re-issue an invoice after an error was made. It is also hard to have to redo a invoice and remember the same figures and details as nothing is pre-saved from the first time it is done. This can therefore take a long time and also be a potencial for mistakes. Also with rates, if you can plan rates ahead without having to make it seasonal (eg if the rate is to start next season). For example if I have chosen to change our rates for next year, i would like to do this in advance, these would be the new permenant rates and not just seasonal or a code, there shoud be an option for this. I would also like more information on the statistics side of things. Lastly, I would like more of a breakdown with the various payments made. It would also be great if the statistics were downloadable and customised ...
See full reviewMarketing Manager
9.0005232593627 months ago
Verified
... A couple of things could be improved. First, is the invoicing giving more options and making it easier to re-issue an invoice after an error was made. It is also hard to have to redo a invoice and remember the same figures and details as nothing is pre-saved from the first time it is done. This can therefore take a long time and also be a potencial for mistakes. Also with rates, if you can plan rates ahead without having to make it seasonal (eg if the rate is to start next season). For example if I have chosen to change our rates for next year, i would like to do this in advance, these would be the new ...
See full reviewMarketing Manager
9.0005232594937 months ago
Verified
... I like how it easy it is to use and navigate through. Everything is straightforward which is very nice. I also really appreciate the customer care which makes like easy when i have any questions. Its ...
See full reviewMarketing Manager
9.0005232597062 months ago
Verified
... I like how it easy it is to use and navigate through. Everything is straightforward which is very nice. I also really appreciate the customer care which makes like easy when i have any questions. Its always nice to quickly chat with someone and get all the answers I need. The system overall has everything you need to manage bookings. This includes making bookings, stats, reports, check in and out ...
See full reviewMarketing Manager
9.0005232599093 months ago
Verified
... I like how it easy it is to use and navigate through. Everything is straightforward which is very nice. I also really appreciate the customer care which makes like easy when i have any questions. Its always nice to quickly chat with someone and get all the answers I need. The system overall has everything you need to manage bookings. This includes making bookings, stats ...
See full reviewMarketing Manager
9.000523260056 months ago
Verified
... A couple of things could be improved. First, is the invoicing giving more options and making it easier to re-issue an invoice after an error was made. It is also hard to have to redo a invoice and remember the same figures and details as nothing is pre-saved from the first time it is done. This can therefore take a long time and also be a potencial for mistakes. Also with rates ...
See full reviewMarketing Manager
9.0005232602061 months ago
Verified
... A couple of things could be improved. First, is the invoicing giving more options and making it easier to re-issue an invoice after an error was made. It is also hard to have to redo a invoice and remember the same figures and details as nothing is pre-saved from the first time it is done. This can therefore take a long time and also be a potencial for mistakes. Also with rates, if you can plan rates ahead without having to make it seasonal (eg if the rate is to start next season). For example if I have chosen to change our rates for next year, i would like to do this in advance, these would be the new permenant rates and not just seasonal or a code, there shoud be an option for this. I would also like more information ...
See full reviewMarketing Manager
9.0005232603424 months ago
Verified
... A couple of things could be improved. First, is the invoicing giving more options and making it easier to re-issue an invoice after an error was made. It is also hard to have to redo a invoice and ...
See full reviewMarketing Manager
9.0005232605578 months ago
Verified
... A couple of things could be improved. First, is the invoicing giving more options and making it easier to re-issue an invoice after an error was made. It is also hard to have to redo a invoice and ...
See full reviewBusiness owner
8.6134264864994 months ago
Verified
... The system is super intuitive and offers high quality multi language user interface for the consumer customer. Moreover, the customer service has been very fast and friendly, I even got help during the weekend. We tested several options, and this was by far the easiest to use & offers all the options I need now and can imagine using in the future. The booking engine implementation into a Wordpress site was easy ...
See full reviewBusiness owner
8.6134264866532 months ago
Verified
... The system is super intuitive and offers high quality multi language user interface for the consumer customer. Moreover, the customer service has been very fast and friendly, I even got help during ...
See full reviewOwner
8.5811684222775 months ago
Verified
... I run a small 9 room motel in Gilgandra Mid Western NSW and this program ticks all the boxes. I have used RMS before but I find this easier to navigate and the support is instantaneous and really ...
See full reviewOwner
8.5811684224996 months ago
Verified
... I run a small 9 room motel in Gilgandra Mid Western NSW and this program ticks all the boxes. I have used RMS before but I find this easier to navigate and the support is instantaneous and really ...
See full reviewProperty owner
8.4843942291271 months ago
Verified
... Customer Service is incredible, it is like having a tech person sitting next to me. It is fast and super reliable. I especially love the videos and onboarding process, it is my first time setting up a channel manager and it was so easy to follow the steps.. The system is comprehensive enough to manage a large property portfolio and is the next level up from the other channel manager systems I have researched, but yet easy to learn and apply. Although I only have a couple of boutiques ...
See full reviewProperty owner
8.4843942292723 months ago
Verified
... Channel Manager - property Management Systems ...
See full reviewProperty owner
8.4843942294191 months ago
Verified
... Customer Service is incredible, it is like having a tech person sitting next to me. It is fast and super reliable. I especially love the videos and onboarding process, it is my first time setting up a channel manager and it was so easy to follow the steps.. The system is comprehensive ...
See full reviewTreasurer
7.710200681188 months ago
Verified
... Great, simple and comprehensive booking system ...
See full reviewTreasurer
7.7102006813217 months ago
Verified
... Great, simple and comprehensive booking system ...
See full reviewTreasurer
7.7102006815009 months ago
Verified
... It was a shame they discontinued the cost per click with Trip Advisor. The customer booking interface could be made more intuitive for guests by being able to click days on the availabiloty calendar ...
See full reviewTreasurer
7.7102006817189 months ago
Verified
... Great, simple and comprehensive booking system ...
See full reviewowner
6.1940716496005 months ago
Verified
... Would love if there was an app for mobile devices and seminars to help small hotels compete for online presence. ...
See full reviewCustomers relations manager
5.8069748755724 months ago
Verified
... Stable and quick Management System ...
See full reviewCustomers relations manager
5.8069748757086 months ago
Verified
... The export function could be improved. It would be nice to be able to create an export based on the fields and order you need them. ...
See full reviewCustomers relations manager
5.806974875846 months ago
Verified
... The export function could be improved. It would be nice to be able to create an export based on the fields and order you need them. ...
See full reviewCustomers relations manager
5.8069748760409 months ago
Verified
... Stable and quick Management System ...
See full reviewCustomers relations manager
5.8069748762407 months ago
Verified
... Stable and quick Management System ...
See full reviewOwner
5.6779426183206 months ago
Verified
... The most verstatile App out there for a multi-offering property! ...
See full reviewOwner
5.677942618464 months ago
Verified
... Since my tourist lodge offers many different types of accomodations: cabins/rv park/camp rooms/tent sites, I found Sirvoy to be the most suitable and cost effective choice! Additionally, the unlimited ...
See full reviewOwner
5.6779426186059 months ago
Verified
... I have so many thoughts on this as I have become increasingly familiar with the inner workings of the app these past couple months. One thing that comes to mind is better language around the accounting ...
See full reviewOwner
5.6779426187437 months ago
Verified
... I have so many thoughts on this as I have become increasingly familiar with the inner workings of the app these past couple months. One thing that comes to mind is better language around the accounting aspect. For example, instead of credit invoice, using the word void and instead of cash receipt, just receipt. I realize those aren't proper accounting terms but as a layman I found it confusing initially. Also the ability to adjust ...
See full reviewOwner
5.6779426188829 months ago
Verified
... Since my tourist lodge offers many different types of accomodations: cabins/rv park/camp rooms/tent sites, I found Sirvoy to be the most suitable and cost effective choice! Additionally, the ...
See full reviewOwner
5.6779426191073 months ago
Verified
... The most verstatile App out there for a multi-offering property! ...
See full reviewOwner
5.6779426192675 months ago
Verified
... Since my tourist lodge offers many different types of accomodations: cabins/rv park/camp rooms/tent sites, I found Sirvoy to be the most suitable and cost effective choice! Additionally, the ...
See full reviewOwner
5.6779426194213 months ago
Verified
... I have so many thoughts on this as I have become increasingly familiar with the inner workings of the app these past couple months. One thing that comes to mind is better language around the accounting aspect. For example, instead of credit invoice, using the word void and instead of cash receipt, just receipt. I realize those aren't proper accounting terms but as a layman I found it confusing initially. Also the ability to adjust availability ...
See full reviewOwner
5.6779426195718 months ago
Verified
... The most verstatile App out there for a multi-offering property! ...
See full reviewOwner
5.6779426197226 months ago
Verified
... Since my tourist lodge offers many different types of accomodations: cabins/rv park/camp rooms/tent sites, I found Sirvoy to be the most suitable and cost effective choice! Additionally, the unlimited extras sets us up nicely to easily add additional amenities ...
See full reviewOwner
5.5489103618126 months ago
Verified
... allow me to adjust minimum nights of stay more flexible like booking.com, i can easily change to specific date and room type just like booking.com instead of go back to availability setting to change ...
See full reviewOwner
5.5489103619971 months ago
Verified
... allow me to adjust minimum nights of stay more flexible like booking.com, i can easily change to specific date and room type just like booking.com instead of go back to availability setting to change ...
See full reviewOwner
5.5489103622289 months ago
Verified
... allow me to adjust minimum nights of stay more flexible like booking.com, i can easily change to specific date and room type just like booking.com instead of go back to availability setting to change ...
See full reviewOwner
5.5489103623828 months ago
Verified
... customer service is really fast!!! easy to use to manage my 17 cottages. can link to so many different channels. ...
See full reviewOwner
5.5489103625321 months ago
Verified
... allow me to adjust minimum nights of stay more flexible like booking.com, i can easily change to specific date and room type just like booking.com instead of go back to availability setting to change ...
See full reviewDirector
5.4843942336372 months ago
Verified
... The total view over the 3 platforms where my guests book rooms... ...
See full reviewDirector
5.4843942337814 months ago
Verified
... The possibility to syncronize all the platforms and it works in around 10 seconds. Perfect help from the chatfunction afterwards to control my setup was correct. ...
See full reviewDirector
5.4843942339363 months ago
Verified
... The possibility to syncronize all the platforms and it works in around 10 seconds. Perfect help from the chatfunction afterwards to control my setup was correct. ...
See full reviewDirector
5.4843942341529 months ago
Verified
... The possibility to syncronize all the platforms and it works in around 10 seconds. Perfect help from the chatfunction afterwards to control my setup was correct. ...
See full reviewOwner
4.6456845568832 months ago
Verified
... Functionality isn't as high level as some other more expensive providers, but there is usually a workaround. It would be great to have more customising features and an app rather than relying on ...
See full reviewOwner
4.6456845570195 months ago
Verified
... Functionality isn't as high level as some other more expensive providers, but there is usually a workaround. It would be great to have more customising features and an app rather than relying on ...
See full reviewOwner
4.6456845571621 months ago
Verified
... Functionality isn't as high level as some other more expensive providers, but there is usually a workaround. It would be great to have more customising features and an app rather than relying on ...
See full reviewManagement
4.5811684282643 months ago
Verified
... Sirvoy Property management offers all my small business needs, it provides good overviews, the chat offer quick support, prices are reasonable ...
See full reviewOwner of Centralhotellet and Hotel Svanegården
4.4521361703398 months ago
Verified
... - It is a simple system to navigate - It always works perfectly - Customer service is excellent! - The price is very reasonable ...
See full reviewOwner of Centralhotellet and Hotel Svanegården
4.4521361704854 months ago
Verified
... - It would be great with the possibility of saving customer details for later use, (like returning companies) so I don't have to enter all of the details everytime. But it doesn't affect my opinion ...
See full reviewHostel Host
4.4198781061869 months ago
Verified
... I can't think of anything I would want to see improved right now except maybe a troubleshooting page on the Sirvoy back end itself so that you could read about how to refund a customer, for example, or differentiate between a credit ...
See full reviewHostel Host
4.4198781063321 months ago
Verified
... I can't think of anything I would want to see improved right now except maybe a troubleshooting page on the Sirvoy back end itself so that you could read about how to refund a customer, for example, or differentiate ...
See full reviewowner
4.226329719372 months ago
Verified
... We wanted to connect seamlessly to Expedia and Booking.com and offer different rates to different rates onto channels and Sirvoy allowed us to do this. Great options to adjust rates and minimum stays for last minute deals. The price is one of the best values out there, maybe not every bell and whistle that a 15k system would have, but does a great job and not PERCENTAGE of my sales. The support is the best I have ever worked with, I have NEVER waited more ...
See full reviewFounder
4.1295555259692 months ago
Verified
... We've been using Sirvoy for managing our hospitality business, and it has been an absolute game changer. The software is incredibly user-friendly, efficient, and packed with features that make our property management seamless. From booking management to guest communication, everything runs smoothly. What really stands out is their customer support—it's phenomenal! Whenever we've had a question or needed assistance, the support team has been quick to respond and always super helpful. It's rare to find such a reliable and well ...
See full reviewDocente Educación Especial
4.0327813325534 months ago
Verified
... It allows immediate communication with our guests. And it is very practical for us when searching for availability in the calendar. Being able to send communications to guests using templates. It is ...
See full reviewDocente Educación Especial
4.0327813326874 months ago
Verified
... It allows immediate communication with our guests. And it is very practical for us when searching for availability in the calendar. Being able to send communications to guests using templates. It is ...
See full reviewDocente Educación Especial
4.0327813328532 months ago
Verified
... We have started using this platform and so far it is very useful, practical and makes our hosting space look much more professional. ...
See full reviewDocente Educación Especial
4.0327813330839 months ago
Verified
... It allows immediate communication with our guests. And it is very practical for us when searching for availability in the calendar. Being able to send communications to guests using templates. It is ...
See full reviewAssistante de Direction
3.9360071398234 months ago
Verified
... Sirvoy is an intuitive platform that simplifies the management of our daily reservations. Thanks to its clear interface and comprehensive features, we save time and avoid errors. In addition, their ...
See full reviewinn owner
3.806974881909 months ago
Verified
... There are some things but can not remember it right now. while using the platform you sometimes come across things that you hoped were different. But these are always included in the chat with ...
See full reviewinn owner
3.8069748820464 months ago
Verified
... There are some things but can not remember it right now. while using the platform you sometimes come across things that you hoped were different. But these are always included in the chat with ...
See full reviewmanager and owner
3.7424587532262 months ago
Verified
... There is a few things in the system that I would like to have. For example, it would be nice to have a function to control check in AND check outs. Ex: Check in days only saturdays summer time and ...
See full reviewmanager and owner
3.742458753371 months ago
Verified
... There is a few things in the system that I would like to have. For example, it would be nice to have a function to control check in AND check outs. Ex: Check in days only saturdays summer time and ...
See full reviewGM
3.6779426244814 months ago
Verified
... Design, of course its not the most important thing, but a nicer looking admin would be more pleasing to work with Pre check in form would be awesome, what i could send out to the customers, so they can fill out more details about them, like birthday, name of all guest, upload passport photo... so at arrival we have all this data already. Maintenance module, similar to the housekeeping, where i can schedule in weekly/monthly/yearly controls, like water filters, fire extinguisher checks, pool ph control etc... basically the same as the HK module, but for a different user: A function for daily financial ...
See full reviewGM
3.6779426246259 months ago
Verified
... Great support and documentations, Really straight forward... small learning curve is needed, but has really powerful features: The booking engines flexibility is awesome, having more booking engines ...
See full reviewGM
3.6779426247633 months ago
Verified
... Design, of course its not the most important thing, but a nicer looking admin would be more pleasing to work with Pre check in form would be awesome, what i could send out to the customers, so they can fill out more details about them, like birthday, name of all guest, upload passport photo... so at arrival we have all this data already. Maintenance module, similar to the housekeeping, where i can schedule in weekly/monthly/yearly controls, like water filters, fire extinguisher checks, pool ph control etc... basically the same as the HK module, but for a different user ...
See full reviewGM
3.6779426249138 months ago
Verified
... Great support and documentations, Really straight forward... small learning curve is needed, but has really powerful features: The booking engines flexibility is awesome, having more booking engines ...
See full reviewGM
3.6779426250694 months ago
Verified
... Great support and documentations, Really straight forward... small learning curve is needed, but has really powerful features: The booking engines flexibility is awesome, having more booking engines for different use cases. just awesome: Housekeeping module, really simple setup, really useful ...
See full reviewowner
3.6779426252852 months ago
Verified
... Visible Discount Display: When a customer selects a stay that qualifies for a discount, we suggest adding a clear and noticeable display of the discount percentage/amount, ensuring that it is readily ...
See full reviewProject Manager
2.8392329480253 months ago
Verified
... The difference between "accommodations" and "rooms" is a bit confusing, this could be handled better. Also more pricing options under the fixed rates (the only way to differentiate rates is by guest ...
See full reviewProject Manager
2.8392329481735 months ago
Verified
... The difference between "accommodations" and "rooms" is a bit confusing, this could be handled better. Also more pricing options under the fixed rates (the only way to differentiate rates is by guest ...
See full reviewOwner
2.5811684321897 months ago
Verified
... Support is getting worse, actually non existent now. The features are lacking. They have made too many pricing mistakes that cost me money and always try to avoid blame. ...
See full reviewOwner
2.5811684323245 months ago
Verified
... Not improving, always say thats something we have with our development team. ...
See full reviewHotelier
2.2263297227796 months ago
Verified
... The translator enginee was sligtly confused when I in the middle of the chat switched from Swedish to English... :) ...
See full reviewHotelier
2.2263297229099 months ago
Verified
... The translator enginee was sligtly confused when I in the middle of the chat switched from Swedish to English... :) ...
See full reviewPartner
2.194071658585 months ago
Verified
... The video's provided during the set-up were a prior version of the back end. There were pages that were not available for me to use. ...
See full reviewdirector
2.1295555297618 months ago
Verified
... Fast problem solution. the CS can see all the settings of your account. With other softwares that we work with, often the CS will say something like "im not able to see your screen" which is an odd ...
See full reviewManager
1.6779426266809 months ago
Verified
... What I value the most and which impress me every time with Sirvoy is their highly qualified support! There is no firstline perversion. They understand and solve even the most unusual questions on your first call. And you can literally find you speaking to a developer if your questions are technical enough. The scalability ...
See full reviewManager
1.6779426268339 months ago
Verified
... What I value the most and which impress me every time with Sirvoy is their highly qualified support! There is no firstline perversion. They understand and solve even the most unusual questions on your first call. And you can literally find you speaking to a developer if your questions are technical enough. The scalability of the system impresses. We are a very small family B&B with only four unique room and a limited availability. Yet this enterprise ...
See full reviewManager
1.6779426269766 months ago
Verified
... I would like a somewhat clearer conflict resolution for the availability exception rules. But then again, we have an abnormal amount of them, since our little family B&Bs default mode is more closed ...
See full reviewManager
1.6779426271188 months ago
Verified
... What I value the most and which impress me every time with Sirvoy is their highly qualified support! There is no firstline perversion. They understand and solve even the most unusual questions on your first call. And you can literally find you speaking to a developer if your questions are technical enough. The scalability of the system impresses. We are a very small family B&B with only four unique room and a limited availability ...
See full reviewManager
1.6779426272861 months ago
Verified
... I would like a somewhat clearer conflict resolution for the availability exception rules. But then again, we have an abnormal amount of them, since our little family B&Bs default mode is more closed ...
See full reviewManager
1.6779426274869 months ago
Verified
... I would like a somewhat clearer conflict resolution for the availability exception rules. But then again, we have an abnormal amount of them, since our little family B&Bs default mode is more closed ...
See full reviewUser Interface
Functional
Hoteliers often highlight Sirvoy's Property Management System for its user interface. The interface is described as intuitive and user-friendly, which allows for seamless navigation. Although the design could be more visually appealing, the ease of use compensates for this. Hoteliers emphasize the clarity of information presentation, making it simple for both new and experienced users to locate and understand necessary data. The interface responds quickly to user actions, which contributes to a smooth user experience. While some suggest improvements, like a built-in troubleshooting guide, the existing design provides a solid foundation for managing properties effectively.
Owner
13.09729747463 months ago
Verified
... The system could make it easier changing the prices for manual bookings. Is should be more easier to write the amount directly, not first click on regular price then changing manual . If click no sent email confirmation , then it should be as well no confirmation, I get always one , no matter what I click or not . New ...
See full reviewOwner
13.097297474842 months ago
Verified
... The system could make it easier changing the prices for manual bookings. Is should be more easier to write the amount directly, not first click on regular price then changing manual . If click no sent email confirmation , then it should be as well no confirmation, I get always one , no matter what I click or not . New mask and layout ...
See full reviewmanagement
13.09729747508 months ago
Verified
... Sirvoy works on continuous improvements all the time. Still I would recommend introducing a brainstorming suggestion system were clients are able to post their suggestions for improvements the winner ...
See full reviewOwner
10.032781346205 months ago
Verified
... Some of the processes require excessive clicking but I have been able to navigate through it all and complete the tasks I need to. ...
See full reviewReservation Manager
9.7102007011947 months ago
Verified
... We are absolutely delighted to utilize Sirvoy as our chosen villa booking system and management solution. Its user-friendliness is truly exceptional, making it a breeze to access information with ...
See full reviewReservation Manager
9.7102007013553 months ago
Verified
... We are absolutely delighted to utilize Sirvoy as our chosen villa booking system and management solution. Its user-friendliness is truly exceptional, making it a breeze to access information with ...
See full reviewReservation Manager
9.7102007015125 months ago
Verified
... We are absolutely delighted to utilize Sirvoy as our chosen villa booking system and management solution. Its user-friendliness is truly exceptional, making it a breeze to access information with ...
See full reviewCEO
9.7102007016555 months ago
Verified
... With its user-friendly interface and robust features, Sirvoy stands out as a top contender in its price range. One of the standout features of Sirvoy is its intuitive design, which makes navigating ...
See full reviewOwner
9.5811684438053 months ago
Verified
... We have now used SIRVOY as our main booking system for three years. It delivers exactly what we are looking for at all levels. Clear, precise and not overcrowded with functions that we do not need. ...
See full reviewOwner
9.5811684440001 months ago
Verified
... We have now used SIRVOY as our main booking system for three years. It delivers exactly what we are looking for at all levels. Clear, precise and not overcrowded with functions that we do not need. ...
See full reviewOwner
9.5811684443018 months ago
Verified
... We have now used SIRVOY as our main booking system for three years. It delivers exactly what we are looking for at all levels. Clear, precise and not overcrowded with functions that we do not need. ...
See full reviewOwner
9.5811684444422 months ago
Verified
... We have now used SIRVOY as our main booking system for three years. It delivers exactly what we are looking for at all levels. Clear, precise and not overcrowded with functions that we do not need. ...
See full reviewVært
9.4198781220057 months ago
Verified
... What I appreciate most about Sirvoy is its comprehensive suite of features that cater to every aspect of property management. The system's 24/7 support stands out, providing immediate, expert assistance whenever needed, which is a boon for any hospitality business operating around the clock. The intuitive design of the interface makes navigating through various functions a breeze, significantly reducing the learning curve for new users. This ease of use extends to the feedback mechanism, where responses to queries or concerns are prompt and effective, demonstrating a deep commitment to customer satisfaction. Additionally, Sirvoy's extensive range of integrations, from online booking channels to payment processing systems, is meticulously designed, making setup and daily operations smooth and hassle-free. These integrations not only simplify workflow but also enhance the guest experience, ensuring a seamless interaction from booking to checkout. The thoughtful design and comprehensive features of Sirvoy underscore its value as a holistic property management solution, tailored to the dynamic needs of the hospitality industry. The platform's server ...
See full reviewAdministrator
9.3876200576527 months ago
Verified
... Easy to contact through the Chat option. Fast responses and provision of link to further articles to help and refer back to when required. Staff take the tie to listen to your request and tailor the ...
See full reviewMarketing Manager
9.000523283616 months ago
Verified
... I like how it easy it is to use and navigate through. Everything is straightforward which is very nice. I also really appreciate the customer care which makes like easy when i have any questions. Its ...
See full reviewMarketing Manager
9.0005232837948 months ago
Verified
... I like how it easy it is to use and navigate through. Everything is straightforward which is very nice. I also really appreciate the customer care which makes like easy when i have any questions. Its ...
See full reviewMarketing Manager
9.0005232840155 months ago
Verified
... A couple of things could be improved. First, is the invoicing giving more options and making it easier to re-issue an invoice after an error was made. It is also hard to have to redo a invoice and remember the same figures and details as nothing is pre-saved from the first time it is done. This can therefore take a long time and also be a potencial for mistakes. Also with rates, if you can plan rates ahead without having to make it seasonal (eg if the rate is to start next season). For example if I have chosen to change our rates for next year, i would like to do this in advance, these would be the new permenant rates and not just seasonal or a code, there shoud be an option for this. I would also like more information on the statistics side of things. Lastly, I would like more of a breakdown with the various payments made. It would also be great if the statistics were downloadable and customised according to your needs on excel for example or other formats like PDF. I would also add some kind of alert for staff eg for allergies or changes to a booking or missing payments to old bookings etc or even unchecked out rooms. I would also like more options to customise the invoice as there is not enough room to add our company details or other remarks we would like the clients to know regarding payment. Just extra ...
See full reviewProperty owner
8.4843942519116 months ago
Verified
... Customer Service is incredible, it is like having a tech person sitting next to me. It is fast and super reliable. I especially love the videos and onboarding process, it is my first time setting up ...
See full reviewTreasurer
7.710200703672 months ago
Verified
... Flexible system, great customer service, reasonably priced, lots of integrations. Free integration with Google hotels. customissable booking interface with CSS ...
See full reviewTreasurer
7.7102007038262 months ago
Verified
... It was a shame they discontinued the cost per click with Trip Advisor. The customer booking interface could be made more intuitive for guests by being able to click days on the availabiloty calendar ...
See full reviewTreasurer
7.7102007039602 months ago
Verified
... Great, simple and comprehensive booking system ...
See full reviewOwner
5.6779426396554 months ago
Verified
... I have so many thoughts on this as I have become increasingly familiar with the inner workings of the app these past couple months. One thing that comes to mind is better language around the ...
See full reviewOwner
5.6779426398253 months ago
Verified
... I have so many thoughts on this as I have become increasingly familiar with the inner workings of the app these past couple months. One thing that comes to mind is better language around the accounting aspect. For example, instead of credit ...
See full reviewOwner
5.6779426399783 months ago
Verified
... I have so many thoughts on this as I have become increasingly familiar with the inner workings of the app these past couple months. One thing that comes to mind is better language around the accounting aspect. For example, instead of credit invoice, using the word void and instead of cash ...
See full reviewOwner
5.6779426401288 months ago
Verified
... I have so many thoughts on this as I have become increasingly familiar with the inner workings of the app these past couple months. One thing that comes to mind is better language around the accounting aspect. For example, instead of credit invoice, using the word void and instead of cash receipt, just receipt. I realize those aren't proper accounting terms but as a layman ...
See full reviewOwner
5.6779426402838 months ago
Verified
... I have so many thoughts on this as I have become increasingly familiar with the inner workings of the app these past couple months. One thing that comes to mind is better language around the ...
See full reviewOwner
5.6779426404335 months ago
Verified
... I have so many thoughts on this as I have become increasingly familiar with the inner workings of the app these past couple months. One thing that comes to mind is better language around the accounting ...
See full reviewDirector
5.4843942535387 months ago
Verified
... To have the best control as a host. It's formidable to have the overview. Perfect help from Joseph from chatforum. ...
See full reviewDirector
5.4843942537646 months ago
Verified
... The possibility to syncronize all the platforms and it works in around 10 seconds. Perfect help from the chatfunction afterwards to control my setup was correct. ...
See full reviewOwner
4.6456845765763 months ago
Verified
... The software is user friendly and makes sense. Support is easily accessible and very responsive - sorting out issues and answering questions quickly and clearly. ...
See full reviewAdmin
4.5811684477901 months ago
Verified
... I find it out intuitive, handfull and with friendly interface. We regret not joinning before on Sirvoy.Please, keep on that way! ...
See full reviewHostel Host
4.4198781254409 months ago
Verified
... I can't think of anything I would want to see improved right now except maybe a troubleshooting page on the Sirvoy back end itself so that you could read about how to refund a customer, for example, ...
See full reviewHostel Host
4.4198781256806 months ago
Verified
... I can't think of anything I would want to see improved right now except maybe a troubleshooting page on the Sirvoy back end itself so that you could read about how to refund a customer, for example, or differentiate between a credit receipt and an invoice, before trying to figure it out from the user interface. The interface is itself pretty intuitive but I have occasionally done things in error and then tried to backtrack and found that the thing I did was irreversible ...
See full reviewHostel Host
4.4198781259185 months ago
Verified
... Every time that I've needed to use the chat for support on Sirvoy, I've received help in under a minute. The staff is prompt to respond, and are able to send screenshots of what my screen should look like that are super helpful. I had a more complicated issue and Joseph offered to call me on the phone and help walk through the issue together. He was patient and spent a good amount of time working out what the issue was and brainstorming how we could ...
See full reviewHostel Host
4.4198781261555 months ago
Verified
... I can't think of anything I would want to see improved right now except maybe a troubleshooting page on the Sirvoy back end itself so that you could read about how to refund a customer, for example, or differentiate between a credit receipt and an invoice, before trying to figure it out from the user interface. The interface is itself pretty intuitive ...
See full reviewGM
3.6779426425332 months ago
Verified
... Design, of course its not the most important thing, but a nicer looking admin would be more pleasing to work with Pre check in form would be awesome, what i could send out to the customers, so they ...
See full reviewGM
3.6779426427879 months ago
Verified
... Design, of course its not the most important thing, but a nicer looking admin would be more pleasing to work with Pre check in form would be awesome, what i could send out to the customers, so they ...
See full reviewGM
3.677942643047 months ago
Verified
... Design, of course its not the most important thing, but a nicer looking admin would be more pleasing to work with Pre check in form would be awesome, what i could send out to the customers, so they ...
See full reviewGM
3.6779426432848 months ago
Verified
... Design, of course its not the most important thing, but a nicer looking admin would be more pleasing to work with Pre check in form would be awesome, what i could send out to the customers, so they ...
See full reviewowner
3.6779426435372 months ago
Verified
... Visible Discount Display: When a customer selects a stay that qualifies for a discount, we suggest adding a clear and noticeable display of the discount percentage/amount, ensuring that it is readily ...
See full reviewowner
3.6779426437855 months ago
Verified
... Visible Discount Display: When a customer selects a stay that qualifies for a discount, we suggest adding a clear and noticeable display of the discount percentage/amount, ensuring that it is readily visible during the booking process Transparent Price Adjustment: To improve transparency, we propose visually indicating the original base price, applying the discount, and highlighting the new, discounted price in a distinct and easily identifiable manner. We receive so many guests I would like to propose an improvement related to the presentation and application of discounts. Currently, we've noticed that discounts, in general, are not always prominently ...
See full reviewowner
3.6779426440065 months ago
Verified
... Visible Discount Display: When a customer selects a stay that qualifies for a discount, we suggest adding a clear and noticeable display of the discount percentage/amount, ensuring that it is readily visible during the booking process Transparent Price Adjustment: To improve transparency, we propose visually indicating the original base price, applying the discount, and highlighting the new, discounted price in a distinct and easily identifiable manner. We receive so many guests I would like to propose an improvement related to the presentation and application of discounts. Currently, we've noticed that discounts, in general, are not always prominently displayed or clearly ...
See full reviewowner
3.6779426442156 months ago
Verified
... the support center is really really good. Always very fast, 24hrs and very good trained of the product The support center is truly exceptional. Not only are they incredibly fast in responding to queries, but they also operate 24/7, ensuring that help is always available whenever you need it, regardless of time zones or emergencies. Every representative I've interacted with is highly knowledgeable about the product, which shows that they are thoroughly trained and well-versed in even the most technical aspects. Their professionalism, combined with their deep understanding, allows them to provide clear, accurate solutions to issues in no time. It's reassuring to know that no matter what the problem is, the support team can handle it with efficiency and expertise. The overall experience has been consistently top-notch, and their dedication to customer ...
See full reviewowner
3.677942644434 months ago
Verified
... the support center is really really good. Always very fast, 24hrs and very good trained of the product The support center is truly exceptional. Not only are they incredibly fast in responding to queries, but they also operate 24/7, ensuring that help is always available whenever you need it, regardless of time zones or emergencies. Every representative I've interacted with is highly knowledgeable about the product, which shows that they are thoroughly trained and well-versed in even the most technical aspects. Their professionalism, combined with their deep understanding, allows them to provide clear ...
See full reviewProject Manager
2.8392329672304 months ago
Verified
... Incredibly helpful and warm customer service. Everytime I have an issue they are there to help me out. 10/10. the interface is clean and super easy to use, zero trouble in integration with booking ...
See full reviewOwner
21.016221989942 days ago
Verified
... I'd make some personal tweaks here and there. Some customization to automatic charges for reservations. Some customizations to the Calendar view etc. ...
See full reviewOwner
21.016221996574 days ago
Verified
... I'd make some personal tweaks here and there. Some customization to automatic charges for reservations. Some customizations to the Calendar view etc. ...
See full reviewWhat Types of Hotels Sirvoy is Popular For
Size
28 | X-Small (1-9 room)
18 | Small (10-24 room)
5 | Medium (25-74 room)
1 | Large (75-199 room)
Country
7 | United States of America
6 | Australia
5 | Sweden
4 | Denmark
3 | Germany
3 | Canada
2 | Thailand
2 | Indonesia
2 | Spain
2 | France
2 | Argentina
1 | New Zealand
1 | Tanzania
1 | Brazil
1 | Mexico
1 | Belize
1 | Malaysia
1 | Chile
1 | Norway
1 | Malta
1 | Switzerland
1 | Italy
1 | Austria
Type
21 | Bed & Breakfast & Inns
16 | Boutiques
16 | Resorts
9 | Limited Service & Budget Hotels
9 | Vacation Rentals & Villas
6 | Hostels
5 | Luxury Hotels
4 | City Center Hotels
4 | Airport/Conference Hotels
3 | Motels
2 | Extended Stay & Serviced Apartments
2 | RV Parks & Campgrounds
Region
21 | Europe
11 | North America
7 | Oceania
5 | Asia Pacific
4 | South America
1 | Central America
1 | Africa
Category
52 | Property Management Systems
Didn’t find what you were looking for?
Sirvoy Alternatives
Not sure if Sirvoy is right for your hotel? Here are similar Property Management Systems vendors that could be a good fit for your hotel:
Capabilities
All in One Hospitality Management System
Booking Engine
Booking Engine
Start accepting bookings through your website within minutes. Sirvoy's responsive hotel booking engine makes it easy for your guests to book online, using any type of device. And best of all the bookings are completely commission-free, after all, it's your website right? Just add the code snippet on your website and start receiving bookings!
Channel Manager
Channel Manager
Today, most hotel bookings are made through online booking channels (OTAs). With Sirvoy you can easily reach millions of potential guests. Say goodbye to manual updates. Sirvoy saves you time with two-way integrations to all the important booking sites and automatically keeps your availability and bookings up-to-date.
Features
Accounting & Finance
Marketing & Ecommerce
Administration & Configuration
Customer Management
Front Office
Groups Management
Guest Experience
Housekeeping
Payments
Reservations Management
Revenue Management
Taxes & Compliance
Support & Training
Food & Beverage
Spa
Recommended by
Achievements
This vendor's trending score is rising, Sirvoy is the #15 most trending product in the Property Management Systems category (out of 315) and the #325 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreSirvoy’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceHotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Below Average
This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.
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Compare Sirvoy to Top Alternatives
The complete cloud hospitality platform
Powerful. Intuitive. Unified. One platform to run your property.
OPERA Property Management Suite - from independents to global brands, OPERA is the flexible, configurable, intuitive solution to manage your entire operation
Hotelier Rating
Hoteliers like Sirvoy for its exceptional customer support, robust booking management, and seamless integration with various platforms. The software's ability to manage complex room settings and easily synchronize with channels like Expedia and Booking.com can significantly enhance revenue generation. Users appreciate the intuitive interface, which decreases operational time and potentially reduces costs. However, areas for improvement include better reporting features and enhanced customization options to maximize property management efficiency.
AI-generated from the text of customer reviews
Looking for specific info?
Very helpful with our setup I Austria for our Chalet
Owner Chalet Lenzi St Anton Austria from 5 to 9 room Bed & Breakfast & Inn in St. Anton am Arlberg (Austria)
Great Hostel PMS
Owner from 5 to 9 room Hostel in New Orleans (United States of America)
Qualified professional support immediately!
Manager from 1 to 4 room in Gothenburg (Sweden)
Quick response
director from 10 to 24 room Bed & Breakfast & Inn in Canggu (Indonesia)
Great Customer service experience
Partner from 1 to 4 room Vacation Rentals & Villa in Whitehall (United States of America)
Fast and easy, as always
Hotelier from 10 to 24 room Boutique in Lottorp (Sweden)
Not improving, always say thats something we have with our development team.
Owner from 10 to 24 room Boutique in Gracetown (Australia)
Amazing customer service
Project Manager from 1 to 4 room Vacation Rentals & Villa in (Italy)
Great support
Rezeptionist from 10 to 24 room Bed & Breakfast & Inn in Spiringen (Switzerland)
Really good product
owner from 10 to 24 room in Arona (Spain)
Expert Q&A and Partner Recommendations
Submit RecommendationSirvoy hasn’t been recommended by any experts or partners yet
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Sirvoy has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
View Support Certification
Help Center
Product Updates
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2025
This vendor is missing critical support info
This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.
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