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Sirvoy
4.7 (156 REVIEWS)
HT Score
89 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Sirvoy
Ranked 6 (out of 363) in Property Management Systems
All-in-One Hospitality Management System, Channel Manager and Booking Engine
94% recommended by 151 hotels
Sirvoy is popular in Sweden, United States and Canada.
Bell - AI powered product analyst
I analyzed all of Sirvoy’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
Sirvoy is praised as a cost-effective PMS for small hotels, B&Bs, inns, and hostels that simplifies reservations, channel management, guest messaging, and daily operations while keeping the calendar organized and reducing manual work. Users say it helps boost direct bookings, keep OTAs synced, and speed up invoicing and confirmations, but several want stronger pricing, reporting, mobile, and automation tools, plus more flexible setup for room bundles, rates, and email templates.
What Types of Hotels Sirvoy is Popular For
Size
75 | X-Small (1-9 room)
66 | Small (10-49 room)
8 | Mid-Sized (50-99 room)
4 | Large (100-499 room)
Country
28 | Sweden
17 | United States
15 | Canada
10 | Australia
9 | Denmark
8 | United Kingdom
5 | Spain
4 | Germany
3 | Argentina
3 | France
3 | New Zealand
3 | Mexico
2 | Philippines
2 | Finland
2 | Austria
2 | Indonesia
2 | Malta
2 | Chile
2 | Thailand
2 | Tanzania
2 | Malaysia
1 | Dominican Republic
1 | Korea, South
1 | Myanmar
1 | Nicaragua
1 | Ireland
1 | Jamaica
1 | Norway
1 | Costa Rica
1 | Israel
1 | Japan
1 | Belgium
1 | Italy
1 | Singapore
1 | Switzerland
1 | Belize
1 | Cyprus
1 | Netherlands
1 | Morocco
1 | Brazil
1 | Panama
1 | Sri Lanka
1 | Honduras
Type
69 | Bed & Breakfast & Inns
39 | Boutique Hotels
37 | Resorts
32 | Limited Service & Budget Hotels
19 | Vacation Rentals & Villas
18 | Airport/Conference Hotels
18 | Luxury Hotels
15 | Hostels
12 | Branded Hotels
11 | City Center Hotels
9 | Motels
8 | Extended Stay & Serviced Apartments
4 | RV Parks & Campgrounds
Region
70 | Europe
35 | North America
13 | Asia Pacific
13 | Oceania
10 | South America
3 | Central America
3 | Africa
1 | Middle East
Category
156 | Property Management Systems
Didn’t find what you were looking for?
What is Sirvoy?
Founded in 2008 | Headquarters in Ireland | 50 employees
Sirvoy is a Hospitality Management System designed for accommodation providers such as hotels, B&Bs, and hostels. This comprehensive platform simplifies all aspects of property management, enhancing day-to-day operations with a user-friendly interface. It allows hoteliers to capture online bookings seamlessly through an advanced booking engine, ensuring real-time synchronization across multiple channels like Booking.com and Expedia.com. Sirvoy also offers robust features including booking management, payment processing, and a dedicated channel manager. Integrations with major payment providers and automatic updates for reservations and availability streamline workflows. Additionally, the system includes functionality for mobile devices and an integrated website builder for instant online presence. Sirvoy's affordable pricing and exceptional 24/7 customer support make it a valuable asset for small to medium-sized properties looking to improve guest experiences and operational efficiency.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of Sirvoy products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
Sirvoy Reviews Analyzed: 57
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
Sirvoy Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by Sirvoy
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Sirvoy's Provided Description:
"Sirvoy is an easy-to-use Hospitality Management System for accommodation providers like hotels, B&Bs, and hostels. Sirvoy's front desk solution provides a user-friendly interface to facilitate the entire guest journey. Our objective is to offer intuitive software at a low price, which fills the needs of small to medium-sized hotels and similar businesses. With Sirvoy, you can effortlessly capture online bookings through our advanced booking engine. Plus, it simplifies daily administration tasks, so you can focus on what matters most. Sirvoy also has a dedicated channel manager which is connected to large channels like Booking.com and Expedia.com as well as GDS and TripAdvisor. Hundreds more booking channels are available through our partners, and reservations and availability are updated automatically. Your front desk will enjoy using the simple, intuitive system and taking advantage of the great customer support offered as part of the system. Key features for hoteliers include a robust hospitality management system, connections with major payment providers, booking management, channel management, payment processing, and functionality for mobile devices. There's even an integrated one-page website builder for an instant online presence. Enhance guest experiences and streamline workflows with our cloud-based hotel booking system. Discover the future of Hospitality Management with Sirvoy."
FAQs
Sirvoy Alternatives
Not sure if Sirvoy is right for your hotel? Here are similar Property Management Systems vendors that could be a good fit for your hotel:
Capabilities
All in One Hospitality Management System
All in One Hospitality Management System
Sirvoy is a hotel booking system and cloud-based property management system that works for every type of accommodation: hotels, motels, hostels, B&Bs, lodges & guest houses.
Booking Engine
Booking Engine
Start accepting bookings through your website within minutes. Sirvoy's responsive hotel booking engine makes it easy for your guests to book online, using any type of device. And best of all the bookings are completely commission-free, after all, it's your website right? Just add the code snippet on your website and start receiving bookings!
Channel Manager
Channel Manager
Today, most hotel bookings are made through online booking channels (OTAs). With Sirvoy you can easily reach millions of potential guests. Say goodbye to manual updates. Sirvoy saves you time with two-way integrations to all the important booking sites and automatically keeps your availability and bookings up-to-date.
Website Builder
Website Builder
With our intuitive, easy-to-use website editor you will be able to showcase your accommodation on an attractive and timeless website. The best part is that it's so simple to use you can be up and running in only a few minutes!
Guest Relationship Tools
Guest Relationship Tools
Sirvoy’s Guest Relationship Tools help you track guests across multiple stays, remember their preferences, and build lasting relationships. With these tools, you can quickly identify returning guests, view their booking history, and access key details such as total spending and contact information.
Features
Accounting & Finance
4/5 features
Marketing & Ecommerce
4/5 features
Administration & Configuration
4/5 features
Customer Management
4/5 features
Front Office
4/5 features
Groups Management
4/5 features
Guest Experience
4/5 features
Housekeeping
4/5 features
Payments
4/5 features
Reservations Management
4/5 features
Revenue Management
4/5 features
Taxes & Compliance
4/5 features
Support & Training
4/5 features
Food & Beverage
4/5 features
Spa
4/5 features
Available Add-ons & Modules
Point of sales system
Hotel POS Systems
Our POS system integrates seamlessly with Sirvoy
to simplify hotel and hospitality operations. Sync reservations, payments, and guest data in real time while managing front desk sales, restaurant orders, and additional services from one connected platform. The integration helps reduce manual work, improve accuracy, and create a smoother experience for both staff and guests.
Q4 '26 Property Management Systems Survey Insights
Is Sirvoy a good fit for your hotel?
Rank
Hotel size
Popular alternatives
#1
of 52
Small
90%
(694)
Cloudbeds is the top alternative to Sirvoy among small hotels on HotelTechReport. Reviewers appreciate Cloudbeds for its strong channel manager, which synchronizes rates and availability across connected OTAs, significantly reducing the risk of overbooking and ensuring seamless operations for daily management.
#1
of 45
Mid-sized
92%
(386)
Mews is the top alternative to Sirvoy among mid-sized hotels on HotelTechReport. Reviewers highlight how Mews automates many front-desk tasks, allowing staff to focus more on guest interactions and enhancing overall experiences. The platform's flexibility and extensive integration options further improve operational efficiency, making it a solid choice for hotels seeking modernization.
Small
90%
(694)
#1
of 52
Cloudbeds is the top alternative to Sirvoy among small hotels on HotelTechReport. Reviewers appreciate Cloudbeds for its strong channel manager, which synchronizes rates and availability across connected OTAs, significantly reducing the risk of overbooking and ensuring seamless operations for daily management.
Mid-sized
92%
(386)
#1
of 45
Mews is the top alternative to Sirvoy among mid-sized hotels on HotelTechReport. Reviewers highlight how Mews automates many front-desk tasks, allowing staff to focus more on guest interactions and enhancing overall experiences. The platform's flexibility and extensive integration options further improve operational efficiency, making it a solid choice for hotels seeking modernization.
Rank
Hotel type
Popular alternatives
#3
of 40
Luxury Hotels
92%
(246)
HOTELTIME is the top alternative to Sirvoy among luxury hotels on HotelTechReport. Hoteliers highlight HotelTime's comprehensive reporting and analytics features, which provide critical insights into performance metrics like occupancy and revenue, helping them make informed decisions for their property.
#1
of 26
Vacation Rentals & Villas
91%
(143)
Cloudbeds is the top alternative to Sirvoy among vacation rentals and villas on HotelTechReport. Reviewers note that its availability matrix "allows a clear view of occupancy at a glance," making revenue management straightforward and adaptable to individual property operations.
#1
of 33
Extended Stay & Serviced Apartments
92%
(139)
Mews is the top alternative to Sirvoy among extended stay serviced apartments on HotelTechReport. Hoteliers highlight Mews's "simple booking management" and unique online check-in flow that allows guests to complete their details and payment before arrival, significantly reducing front-desk friction.
Luxury Hotels
92%
(246)
#3
of 40
HOTELTIME is the top alternative to Sirvoy among luxury hotels on HotelTechReport. Hoteliers highlight HotelTime's comprehensive reporting and analytics features, which provide critical insights into performance metrics like occupancy and revenue, helping them make informed decisions for their property.
Vacation Rentals & Villas
91%
(143)
#1
of 26
Cloudbeds is the top alternative to Sirvoy among vacation rentals and villas on HotelTechReport. Reviewers note that its availability matrix "allows a clear view of occupancy at a glance," making revenue management straightforward and adaptable to individual property operations.
Extended Stay & Serviced Apartments
92%
(139)
#1
of 33
Mews is the top alternative to Sirvoy among extended stay serviced apartments on HotelTechReport. Hoteliers highlight Mews's "simple booking management" and unique online check-in flow that allows guests to complete their details and payment before arrival, significantly reducing front-desk friction.
Rank
Region
Popular alternatives
#1
of 32
North America
97%
(399)
ThinkReservations is the top alternative to Sirvoy among small hotels on HotelTechReport. Reviewers highlight its exceptional customer support, noting that the team is "always quick to respond" and provides personalized assistance, which is crucial for managing reservations smoothly in a small hotel's fast-paced environment.
#1
of 35
Europe
92%
(714)
Mews is the top alternative to Sirvoy among small hotels on HotelTechReport. Hoteliers highlight Mews's "high level of automation," which simplifies operations by allowing tasks like online check-in and invoicing to be handled with minimal manual input. This efficiency helps teams focus more on guest experiences rather than administrative work.
#3
of 15
Asia Pacific
94%
(340)
Cloudbeds is the top alternative to Sirvoy among small hotels on HotelTechReport. Users highlight Cloudbeds' consolidated system, which allows managing reservations, guest details, and payment information in one place, making it easier to reduce manual work and streamline daily tasks.
North America
97%
(399)
#1
of 32
ThinkReservations is the top alternative to Sirvoy among small hotels on HotelTechReport. Reviewers highlight its exceptional customer support, noting that the team is "always quick to respond" and provides personalized assistance, which is crucial for managing reservations smoothly in a small hotel's fast-paced environment.
Europe
92%
(714)
#1
of 35
Mews is the top alternative to Sirvoy among small hotels on HotelTechReport. Hoteliers highlight Mews's "high level of automation," which simplifies operations by allowing tasks like online check-in and invoicing to be handled with minimal manual input. This efficiency helps teams focus more on guest experiences rather than administrative work.
Asia Pacific
94%
(340)
#3
of 15
Cloudbeds is the top alternative to Sirvoy among small hotels on HotelTechReport. Users highlight Cloudbeds' consolidated system, which allows managing reservations, guest details, and payment information in one place, making it easier to reduce manual work and streamline daily tasks.
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Sirvoy Reviews Summary
Ease of Use
4.6/5
Customer Support
4.9/5
ROI
4.5/5
Implementation
4.6/5
Recommended by
Achievements
This vendor's trending score is rising, Sirvoy is the #9 most trending product in the Property Management Systems category (out of 363) and the #274 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreSirvoy’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Sirvoy Pricing
Below Average
This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.
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The open, flexible PMS that puts your hotel in control
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Hotelier Rating
Looking for specific info?
10
Easy to use with strong support — homepage options need work
Hostel manager from 10 to 24 room Hostel in Vaasa (Finland)
Verified
7 days ago
Easy to use, always available and capable support that fixes all issues. The fit with Telkey is a big plus.
Finland
Finland
Hostel manager
Small Hotel
8
Quick customer support — but some key functions are missing
Owner from 5 to 9 room Boutique in Corrales (United States)
Verified
7 days ago
Sirvoy has very good customer service: anytime I'm stuck or have a quick question, I can get it answered quickly.
United States
United States
Owner
X-Small Hotel
10
Fast 24-hour support — payments could be easier for guests
Owner from 5 to 9 room Luxury Hotel in Koh Tao (Thailand)
Verified
10 days ago
The service on support is very fast and 24 hours available. Just perfect what an owner needs in his place.
Thailand
Thailand
Owner
X-Small Hotel
10
Reliable system and standout support, but booking flow needs polish
Founder & Concept Director from 5 to 9 room Bed & Breakfast & Inn in Haslev (Denmark)
Verified
14 days ago
Sirvoy has the best customer support I have ever experienced. Being able to speak to a real person who listens, understands the issue and helps find a solution is both rare and incredibly valuable. It saves me time, and I have never experienced a situation where we couldn’t find a solution.
The system is reliable, offers a good range of us...
Denmark
Denmark
Founder & Concept Director
X-Small Hotel
10
Good, affordable booking system with fast support — needs a room lock option
Owner from 25-49 room Bed & Breakfast & Inn in Borgholm (Sweden)
Verified
15 days ago
Sirvoy is a easy and good booking system for a good price. Sirvoy offer you as a customer good and fast support.
Sweden
Sweden
Owner
Small Hotel
10
Easy to get help right away — but email options are limited
Owner from 5 to 9 room in Kristinehamn (Sweden)
Verified
17 days ago
Easy platform and always there to help with anything. Easy to get in contact right away if I have a question.
Sweden
Sweden
Owner
X-Small Hotel
10
Keeps OTA management workable — but availability, blocks, and rates feel split up
Co-founder from 25-49 room Extended Stay & Serviced Apartment in Anyang-si (Korea, South)
Verified
25 days ago
We’re dealing with several OTA platforms to manage our property. And I believe that without Sirvoy, I couldn’t make it well.
Korea, South
Korea, South
Co-founder
Small Hotel
10
Respectful, helpful support every time — noisy hold music aside
CEO from 5 to 9 room Bed & Breakfast & Inn in Simrishamn (Sweden)
Verified
28 days ago
I am always greeted with respect regardless how many times I need support. Staff is always helpful. I feel safe calling and always when we hung up, I feel that the task/support was completed.
Sweden
Sweden
CEO
X-Small Hotel
10
Makes booking channels and bookkeeping easier
Ägare from 25-49 room Bed & Breakfast & Inn in Salen (Sweden)
Verified
29 days ago
Sirvoy heps to make life easier. Compilling booking an array of booking chanels into an easy to use system, even helping with the dreaded book keeping.
Sweden
Sweden
Ägare
Small Hotel
10
Simple, reliable reservations management — upselling needs more refinement
President from 5 to 9 room Motel in Salaberry-de-Valleyfield (Canada)
Verified
1 months ago
We’ve had a very positive experience with Sirvoy. The system is simple, reliable, and easy to use for managing reservations. Whenever we’ve needed support, the team has been quick, helpful, and professional. A great solution for hospitality businesses.
Canada
Canada
President
X-Small Hotel
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Expert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
We have been working together for several years with Sirvoy’s booking/pms system as an integration partner for lock and access solutions. We currently share a number of customers who are very satisfied. The collaboration has been smooth and beneficial for both parties.
Showing all answers to: "What does this product or service do well?"
We have been working together for several years with Sirvoy’s booking/pms system as an integration partner for lock and access solutions. We currently share a number of customers who are very satisfied. The collaboration has been smooth and beneficial for both parties.
Question:
What differentiates this product or service from the competition?
Answer:
It is a comprehensive system that is competitively priced and with excellent customer support. They have customers on several continents, which ensures that the system will continue to be available in the future.
Showing all answers to: "What differentiates this product or service from the competition?"
It is a comprehensive system that is competitively priced and with excellent customer support. They have customers on several continents, which ensures that the system will continue to be available in the future.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
It offers many features, a robust Channel Manager, and a presence in numerous countries, which allows for feedback from a wide range of customers. Sirvoy listens to this feedback and incorporates it into future versions. It is affordable and provides excellent day-to-day support.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
It offers many features, a robust Channel Manager, and a presence in numerous countries, which allows for feedback from a wide range of customers. Sirvoy listens to this feedback and incorporates it into future versions. It is affordable and provides excellent day-to-day support.
+ 0
recommend
Recommended by
Jan Söderlund
COO
@
Telkey
Jan Söderlund
COO
@
Telkey
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Sirvoy Integrations
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Support
Unverified
Sirvoy has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2026
This vendor is missing critical support info
This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.
Still gathering info?
Schedule a free 30-minute product demo consultation
Verified
0 seconds ago
Products Reviewed
What do you like most?
What do you dislike or think could be improved?
0.0
Ease of Use
0.0/5
Customer Support
0.0/5
ROI
0.0/5
Implementation
0.0/5
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