Sirvoy

4.7 (57 REVIEWS)

HTR Score icon
HT Score  
82 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

Ranked 17 (out of 318) in Property Management Systems

All-in-One Hospitality Management System, Channel Manager and Booking Engine

Bell avatar Bell - AI powered product analyst

I analyzed all of Sirvoy’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.

Hoteliers say

Hoteliers like Sirvoy for its exceptional customer support, robust booking management, and seamless integration with various platforms. The software's ability to manage complex room settings and easily synchronize with channels like Expedia and Booking.com can significantly enhance revenue generation. Users appreciate the intuitive interface, which decreases operational time and potentially reduces costs. However, areas for improvement include better reporting features and enhanced customization options to maximize property management efficiency.

What Types of Hotels Sirvoy is Popular For

Size

30 | X-Small (1-9 room)

21 | Small (10-24 room)

5 | Medium (25-74 room)

1 | Large (75-199 room)

Country

8 | United States of America

6 | Australia

5 | Sweden

4 | Denmark

3 | Argentina

3 | Canada

3 | Germany

2 | Thailand

2 | Spain

2 | France

2 | Indonesia

1 | Norway

1 | Sri Lanka

1 | Switzerland

1 | Italy

1 | Austria

1 | Honduras

1 | Chile

1 | Malaysia

1 | Mexico

1 | Brazil

1 | New Zealand

1 | Tanzania

1 | Belize

1 | Malta

Type

21 | Bed & Breakfast & Inns

18 | Boutiques

17 | Resorts

9 | Limited Service & Budget Hotels

9 | Vacation Rentals & Villas

7 | Hostels

5 | Luxury Hotels

4 | City Center Hotels

4 | Airport/Conference Hotels

4 | Motels

3 | Extended Stay & Serviced Apartments

2 | RV Parks & Campgrounds

Region

21 | Europe

12 | North America

7 | Oceania

6 | Asia Pacific

6 | South America

1 | Central America

1 | Africa

Category

57 | Property Management Systems

What is Sirvoy?

Founded in 2008 | Headquarters in Ireland | 50 employees
Sirvoy is a Hospitality Management System designed for accommodation providers such as hotels, B&Bs, and hostels. This comprehensive platform simplifies all aspects of property management, enhancing day-to-day operations with a user-friendly interface. It allows hoteliers to capture online bookings seamlessly through an advanced booking engine, ensuring real-time synchronization across multiple channels like Booking.com and Expedia.com. Sirvoy also offers robust features including booking management, payment processing, and a dedicated channel manager. Integrations with major payment providers and automatic updates for reservations and availability streamline workflows. Additionally, the system includes functionality for mobile devices and an integrated website builder for instant online presence. Sirvoy's affordable pricing and exceptional 24/7 customer support make it a valuable asset for small to medium-sized properties looking to improve guest experiences and operational efficiency.

Powered by AI

This description was generated by AI which analyzed the following sources to summarize a description of Sirvoy products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.

Sources

Verified hotelier reviews

Verified expert recommendations

Description provided by Sirvoy

FAQs

Sirvoy Alternatives

Not sure if Sirvoy is right for your hotel? Here are similar Property Management Systems vendors that could be a good fit for your hotel:

Capabilities

All in One Hospitality Management System

Booking Engine

Channel Manager

Website Builder

Features

Accounting & Finance

4/5 features

Marketing & Ecommerce

4/5 features

Administration & Configuration

4/5 features

Customer Management

4/5 features

Front Office

4/5 features

Sirvoy Reviews Summary

4.7
Excellent
Ease of Use
4.7/5
Customer Support
4.9/5
ROI
4.6/5
Implementation
4.7/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, Sirvoy is the #15 most trending product in the Property Management Systems category (out of 318) and the #383 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

Sirvoy’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Ht score logo
82 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

Sirvoy Pricing

Below Average

This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.

Sirvoy Average Sirvoy

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Sirvoy Reviews

Hotelier Rating

Excellent
47
Very Good
8
Average
1
Poor
1
Terrible
0

Property Size

  • X-Small (30)
  • Small (21)
  • Medium (5)
  • Large (1)

Country

  • United States of America
    United States of America
    (8)
  • Australia
    Australia
    (6)
  • Sweden
    Sweden
    (5)
  • Denmark
    Denmark
    (4)
  • Argentina
    Argentina
    (3)
  • Canada
    Canada
    (3)
  • Germany
    Germany
    (3)
  • Thailand
    Thailand
    (2)
  • Spain
    Spain
    (2)
  • France
    France
    (2)
  • Indonesia
    Indonesia
    (2)
  • Norway
    Norway
    (1)
  • Sri Lanka
    Sri Lanka
    (1)
  • Switzerland
    Switzerland
    (1)
  • Italy
    Italy
    (1)
  • Austria
    Austria
    (1)
  • Honduras
    Honduras
    (1)
  • Chile
    Chile
    (1)
  • Malaysia
    Malaysia
    (1)
  • Mexico
    Mexico
    (1)
  • Brazil
    Brazil
    (1)
  • New Zealand
    New Zealand
    (1)
  • Tanzania
    Tanzania
    (1)
  • Belize
    Belize
    (1)
  • Malta
    Malta
    (1)

Region

  • North America
    North America
    (12)
  • Europe
    Europe
    (21)
  • Asia Pacific
    Asia Pacific
    (6)
  • Oceania
    Oceania
    (7)
  • South America
    South America
    (6)
  • Central America
    Central America
    (1)
  • Africa
    Africa
    (1)
10

Excellent help

Owner from 10 to 24 room Motel in

Verified
1 days ago
As always, respectful treatment, fast and knowledgeable help, no unnecessary branches. The continuous development of the system makes our job easier and easier.
Owner
Small Hotel
10

Excellent support system

Operations Manager from 10 to 24 room Hostel in Ahangama (Sri Lanka)

Verified
23 days ago
Great service by Amadeus. Took time to look into the problem and give a probable solution. Very satisfied with the prompt response provided.
Country Sri Lanka
Operations Manager
Small Hotel
10

Customer support

Owner from 5 to 9 room Boutique in Rio Ceballos (Argentina)

Verified
1 months ago
Available 24 hours a day at moments notice. Working at the other end of the world always means That time differences are ironed out.
Country Argentina
Owner
X-Small Hotel
10

Fantastic support!

Owner from 5 to 9 room Extended Stay & Serviced Apartment in Fremont (United States of America)

Verified
2 months ago
Easy and quick to create bookings, find bookings, make changes and view statistics. There is also the option to add notes and options. Thanks to Jack at support, I got quick help creating a payment solution. Sirvoy is a fantastic, well-developed system to manage your bookings in.
Country United States of America
Owner
X-Small Hotel
8

Efficient and Effective

Owner Manager from 10 to 24 room Boutique in Sandy Bay (Honduras)

Verified
2 months ago
The wait time is never too long. The agents normally have the solutions I require to move ahead. Real People.
Country Honduras
Owner Manager
Small Hotel
10

Very helpful with our setup I Austria for our Chalet

Owner Chalet Lenzi St Anton Austria from 5 to 9 room Bed & Breakfast & Inn in St. Anton am Arlberg (Austria)

Verified
2 months ago
Short waiting time, helpful advice, knowledge was super. Ryan was on top of his game! Thank you for getting the job done!
Country Austria
Owner Chalet Lenzi St Anton Austria
X-Small Hotel
10

Great Hostel PMS

Owner from 5 to 9 room Hostel in New Orleans (United States of America)

Verified
3 months ago
Use their PMS for multiple properties. You would have to spend triple the monthly cost to get more from a competitor. Responsive support. Doesn't seem to cause errors and overbooking that I've had with other PMS's.
Country United States of America
Owner
X-Small Hotel
10

Qualified professional support immediately!

Manager from 1 to 4 room in Gothenburg (Sweden)

Verified
4 months ago
What I value the most and which impress me every time with Sirvoy is their highly qualified support! There is no firstline perversion. They understand and solve even the most unusual questions on your first call. And you can literally find you speaking to a developer if your questions are technical enough. The scalability of the system impr...
Country Sweden
Manager
X-Small Hotel
9

Quick response

director from 10 to 24 room Bed & Breakfast & Inn in Canggu (Indonesia)

Verified
4 months ago
Fast problem solution. the CS can see all the settings of your account. With other softwares that we work with, often the CS will say something like "im not able to see your screen" which is an odd thing to say in this day and age.
Country Indonesia
director
Small Hotel
10

Great Customer service experience

Partner from 1 to 4 room Vacation Rentals & Villa in Whitehall (United States of America)

Verified
4 months ago
He was helpful and patient with me as I navigated all the different fields. I would highly recommend working with Amadeus.
Country United States of America
Partner
X-Small Hotel
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6

Expert Q&A and Partner Recommendations

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Sirvoy hasn’t been recommended by any experts or partners yet

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Sirvoy Integrations

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RateGain

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Support

Unverified

Sirvoy has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

View Support Certification

Help Center

Product Updates

Suppo Info Image Green check icon

2025

Learn more about the GCSC Certification

This vendor is missing critical support info

This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.

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HT Score

82/100

Recommended

95%

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