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Sirvoy
4.7 (101 REVIEWS)
HT Score
84 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Sirvoy
Ranked 12 (out of 341) in Property Management Systems
All-in-One Hospitality Management System, Channel Manager and Booking Engine
94% recommended by 99 hotels
Sirvoy is popular in Sweden and United States.
Bell - AI powered product analyst
I analyzed all of Sirvoy’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
Sirvoy's Property Management System is widely appreciated for its intuitive use and effective customer support, enhancing guest experience through streamlined booking and check-in processes. Hoteliers value its user-friendly design and room for customization, although some express concern over the lack of advanced features in reporting and CRM integration. Its competitive pricing, despite some feedback on increasing costs, makes it a valuable tool for optimizing hotel operations and managing reservations efficiently, especially for small to medium-sized businesses.
What Types of Hotels Sirvoy is Popular For
Size
46 | X-Small (1-9 room)
42 | Small (10-49 room)
8 | Mid-Sized (50-99 room)
1 | Large (100-499 room)
1 | X-Large (500+ room)
Country
15 | Sweden
14 | United States
8 | Australia
7 | Canada
5 | Denmark
4 | Germany
3 | United Kingdom
3 | Argentina
3 | Spain
2 | Thailand
2 | Indonesia
2 | Philippines
2 | Malaysia
2 | Mexico
2 | New Zealand
2 | France
2 | Tanzania
2 | Malta
1 | Belize
1 | Cyprus
1 | Netherlands
1 | Morocco
1 | Singapore
1 | Finland
1 | Panama
1 | Sri Lanka
1 | Honduras
1 | Austria
1 | Italy
1 | Switzerland
1 | Norway
1 | Chile
1 | Brazil
Type
36 | Bed & Breakfast & Inns
30 | Resorts
28 | Boutique Hotels
22 | Limited Service & Budget Hotels
15 | Vacation Rentals & Villas
12 | Airport/Conference Hotels
11 | Hostels
9 | Luxury Hotels
8 | City Center Hotels
7 | Motels
6 | Branded Hotels
5 | Extended Stay & Serviced Apartments
3 | RV Parks & Campgrounds
Region
41 | Europe
23 | North America
10 | Asia Pacific
10 | Oceania
7 | South America
3 | Africa
1 | Central America
Category
101 | Property Management Systems
Didn’t find what you were looking for?
What is Sirvoy?
Founded in 2008 | Headquarters in Ireland | 50 employees
Sirvoy is a Hospitality Management System designed for accommodation providers such as hotels, B&Bs, and hostels. This comprehensive platform simplifies all aspects of property management, enhancing day-to-day operations with a user-friendly interface. It allows hoteliers to capture online bookings seamlessly through an advanced booking engine, ensuring real-time synchronization across multiple channels like Booking.com and Expedia.com. Sirvoy also offers robust features including booking management, payment processing, and a dedicated channel manager. Integrations with major payment providers and automatic updates for reservations and availability streamline workflows. Additionally, the system includes functionality for mobile devices and an integrated website builder for instant online presence. Sirvoy's affordable pricing and exceptional 24/7 customer support make it a valuable asset for small to medium-sized properties looking to improve guest experiences and operational efficiency.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of Sirvoy products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
Sirvoy Reviews Analyzed: 25
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
Sirvoy Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by Sirvoy
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Sirvoy's Provided Description:
"Sirvoy is an easy-to-use Hospitality Management System for accommodation providers like hotels, B&Bs, and hostels. Sirvoy's front desk solution provides a user-friendly interface to facilitate the entire guest journey. Our objective is to offer intuitive software at a low price, which fills the needs of small to medium-sized hotels and similar businesses. With Sirvoy, you can effortlessly capture online bookings through our advanced booking engine. Plus, it simplifies daily administration tasks, so you can focus on what matters most. Sirvoy also has a dedicated channel manager which is connected to large channels like Booking.com and Expedia.com as well as GDS and TripAdvisor. Hundreds more booking channels are available through our partners, and reservations and availability are updated automatically. Your front desk will enjoy using the simple, intuitive system and taking advantage of the great customer support offered as part of the system. Key features for hoteliers include a robust hospitality management system, connections with major payment providers, booking management, channel management, payment processing, and functionality for mobile devices. There's even an integrated one-page website builder for an instant online presence. Enhance guest experiences and streamline workflows with our cloud-based hotel booking system. Discover the future of Hospitality Management with Sirvoy."
FAQs
Capabilities
All in One Hospitality Management System
All in One Hospitality Management System
Sirvoy is a hotel booking system and cloud-based property management system that works for every type of accommodation: hotels, motels, hostels, B&Bs, lodges & guest houses.
Booking Engine
Booking Engine
Start accepting bookings through your website within minutes. Sirvoy's responsive hotel booking engine makes it easy for your guests to book online, using any type of device. And best of all the bookings are completely commission-free, after all, it's your website right? Just add the code snippet on your website and start receiving bookings!
Channel Manager
Channel Manager
Today, most hotel bookings are made through online booking channels (OTAs). With Sirvoy you can easily reach millions of potential guests. Say goodbye to manual updates. Sirvoy saves you time with two-way integrations to all the important booking sites and automatically keeps your availability and bookings up-to-date.
Website Builder
Website Builder
With our intuitive, easy-to-use website editor you will be able to showcase your accommodation on an attractive and timeless website. The best part is that it's so simple to use you can be up and running in only a few minutes!
Guest Relationship Tools
Guest Relationship Tools
Sirvoy’s Guest Relationship Tools help you track guests across multiple stays, remember their preferences, and build lasting relationships. With these tools, you can quickly identify returning guests, view their booking history, and access key details such as total spending and contact information.
Features
Accounting & Finance
4/5 features
Marketing & Ecommerce
4/5 features
Administration & Configuration
4/5 features
Customer Management
4/5 features
Front Office
4/5 features
Groups Management
4/5 features
Guest Experience
4/5 features
Housekeeping
4/5 features
Payments
4/5 features
Reservations Management
4/5 features
Revenue Management
4/5 features
Taxes & Compliance
4/5 features
Support & Training
4/5 features
Food & Beverage
4/5 features
Spa
4/5 features
Sirvoy Reviews Summary
Ease of Use
4.7/5
Customer Support
4.9/5
ROI
4.5/5
Implementation
4.6/5
Recommended by
Achievements
This vendor's trending score is rising, Sirvoy is the #20 most trending product in the Property Management Systems category (out of 341) and the #339 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreSirvoy’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Sirvoy Pricing
Below Average
This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.
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Hotelier Rating
Looking for specific info?
10
As a family run Luxury Farm Retreat our mission is to provide a unique Balinese experience for each of our guests, surrounded by the tranquility of the rainforest and our traditional lifestyle. You can find out more about our Villa here https://sudamala.com
Marketing Manager from 5 to 9 room Vacation Rentals & Villa in Singapore (Singapore)
Verified
3 days ago
We love the Ease of use, the competitive pricing, and excellent customer support that Sirvoy can provide after reviewing several other similar products.
Singapore
Singapore
Marketing Manager
X-Small Hotel
10
Easy to use to first class support when you need it!
Guest house owner from 5 to 9 room in Ashburton (United Kingdom)
Verified
6 days ago
Learning a new booking system seemed daunting when we took over this guest house. But Simon and the Sirvoy team made it really easy to learn the ins and outs. They're always on hand, even for what might seem the stupidest or simplest of tasks and get straight to the point. I've never had to wait more than a few moments for help. I'm so glad...
United Kingdom
United Kingdom
Guest house owner
X-Small Hotel
10
I find that when ever there is a problem - I am able to get in contact straight away with someone and it is sorted within 5/10 mins
Manager/Owner from 25-49 room in Burnham-on-Crouch (United Kingdom)
Verified
9 days ago
It is very easy to run and covers all the needs we have. I also like the support of the staff.
United Kingdom
United Kingdom
Manager/Owner
Small Hotel
10
Great professional service
Director from 5 to 9 room Bed & Breakfast & Inn in Buchan (Australia)
Verified
12 days ago
It's ease of use and the support team are amazing. The implementation was easy and the system is very intuitive.
Australia
Australia
Director
X-Small Hotel
1
Sirvoy do have channel manager function
Finance Executive from 75-99 room Bed & Breakfast & Inn in Kuala Lumpur (Malaysia)
Verified
28 days ago
Ease of Use: The system is generally functional, but financial reporting is difficult. A daily sales report is missing, and the Chart of Accounts design is not user-friendly.
Customer Support: “Support team is responsive and helpful”.
Value for Money / ROI: Good overall value, but reporting limitations reduce ROI.
Implementation / Onboar...
Malaysia
Malaysia
Finance Executive
Mid-Sized Hotel
10
Nice PMS
Manager from 25-49 room Bed & Breakfast & Inn in Puerto Galera (Philippines)
Verified
1 months ago
Friendly CR, reasonable pricing, very efficient in terms of preventing overbooking very supportive live chat assistance I really enjoy Sirvoy.
Philippines
Philippines
Manager
Small Hotel
9
Very good service
General Manager from 5 to 9 room Extended Stay & Serviced Apartment in Bora Bora (Society Islands)
Verified
1 months ago
If you are lucky to work with the good ones, it's perfect. The answer is fast. The weather is rainy today.
Society Islands
Society Islands
General Manager
X-Small Hotel
10
100% satisfied
General manager from 10 to 24 room Boutique in PlacenciaPeninsula (Belize)
Verified
1 months ago
Easy interface, easy to read and helpful chat feature, the customer service is great. always helpful and on time. i am happy.
Belize
Belize
General manager
Small Hotel
10
Fast and efficient tech support
Owner from 5 to 9 room Bed & Breakfast & Inn in Glens Falls (United States)
Verified
2 months ago
It gives me all the information I need with lots of flexibility. I particularly like the ability to “tag” certain guest characteristics which is helpful with returning guests. Any time I’ve needed assistance, the Sirvoy staff has been responsive and effective.
United States
United States
Owner
X-Small Hotel
10
Simple, Reliable, and Easy to Use
Owner from in Hudiksvall (Sweden)
Verified
3 months ago
I’ve been using Sirvoy for my business and I’m very happy with it. It’s user-friendly, easy to learn, and makes managing bookings simple and efficient.
Sweden
Sweden
Owner
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Expert Q&A and Partner Recommendations
Submit Recommendation
Sirvoy hasn’t been recommended by any experts or partners yet
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Support
Unverified
Sirvoy has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2026
This vendor is missing critical support info
This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.
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Verified
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Products Reviewed
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What do you dislike or think could be improved?
0.0
Ease of Use
0.0/5
Customer Support
0.0/5
ROI
0.0/5
Implementation
0.0/5
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