The operating system for modern hotels
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Sirvoy
4.7 (79 REVIEWS)
HT Score
82 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Sirvoy
Ranked 17 (out of 342) in Property Management Systems
All-in-One Hospitality Management System, Channel Manager and Booking Engine
95% recommended by 78 hotels
Sirvoy is popular in United States of America and Sweden.
Bell - AI powered product analyst
I analyzed all of Sirvoy’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
Sirvoy, a property management system, is praised for its simplicity, accessibility, and affordability, making it suitable for both experienced hoteliers and beginners. Its extensive feature set, such as adjustable booking variables and real-time statistics, facilitates efficient reservation management and data-driven decision-making. Users commend its swift, human-centric customer support while desiring more customizable options and enhanced invoicing features for improved revenue management.
What Types of Hotels Sirvoy is Popular For
Size
37 | X-Small (1-9 room)
32 | Small (10-24 room)
7 | Mid-Sized (25-74 room)
1 | Large (75-199 room)
1 | X-Large (200+ room)
Country
12 | United States of America
12 | Sweden
7 | Australia
4 | Denmark
4 | Canada
3 | Argentina
3 | Spain
3 | Germany
2 | Thailand
2 | Indonesia
2 | Mexico
2 | France
2 | Malta
1 | Italy
1 | Philippines
1 | Morocco
1 | United Kingdom
1 | Finland
1 | Panama
1 | Sri Lanka
1 | Honduras
1 | Austria
1 | Brazil
1 | Switzerland
1 | Norway
1 | Chile
1 | Malaysia
1 | Tanzania
1 | New Zealand
Type
27 | Bed & Breakfast & Inns
24 | Resorts
23 | Boutiques
16 | Limited Service & Budget Hotels
12 | Vacation Rentals & Villas
10 | Hostels
9 | Airport/Conference Hotels
7 | City Center Hotels
7 | Luxury Hotels
6 | Motels
4 | Branded Hotels
3 | Extended Stay & Serviced Apartments
2 | RV Parks & Campgrounds
Region
32 | Europe
18 | North America
8 | Oceania
7 | Asia Pacific
7 | South America
2 | Africa
Category
79 | Property Management Systems
Didn’t find what you were looking for?
What is Sirvoy?
Founded in 2008 | Headquarters in Ireland | 50 employees
Sirvoy is a Hospitality Management System designed for accommodation providers such as hotels, B&Bs, and hostels. This comprehensive platform simplifies all aspects of property management, enhancing day-to-day operations with a user-friendly interface. It allows hoteliers to capture online bookings seamlessly through an advanced booking engine, ensuring real-time synchronization across multiple channels like Booking.com and Expedia.com. Sirvoy also offers robust features including booking management, payment processing, and a dedicated channel manager. Integrations with major payment providers and automatic updates for reservations and availability streamline workflows. Additionally, the system includes functionality for mobile devices and an integrated website builder for instant online presence. Sirvoy's affordable pricing and exceptional 24/7 customer support make it a valuable asset for small to medium-sized properties looking to improve guest experiences and operational efficiency.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of Sirvoy products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
Sirvoy Reviews Analyzed: 7
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
Sirvoy Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by Sirvoy
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Sirvoy's Provided Description:
"Sirvoy is an easy-to-use Hospitality Management System for accommodation providers like hotels, B&Bs, and hostels. Sirvoy's front desk solution provides a user-friendly interface to facilitate the entire guest journey. Our objective is to offer intuitive software at a low price, which fills the needs of small to medium-sized hotels and similar businesses. With Sirvoy, you can effortlessly capture online bookings through our advanced booking engine. Plus, it simplifies daily administration tasks, so you can focus on what matters most. Sirvoy also has a dedicated channel manager which is connected to large channels like Booking.com and Expedia.com as well as GDS and TripAdvisor. Hundreds more booking channels are available through our partners, and reservations and availability are updated automatically. Your front desk will enjoy using the simple, intuitive system and taking advantage of the great customer support offered as part of the system. Key features for hoteliers include a robust hospitality management system, connections with major payment providers, booking management, channel management, payment processing, and functionality for mobile devices. There's even an integrated one-page website builder for an instant online presence. Enhance guest experiences and streamline workflows with our cloud-based hotel booking system. Discover the future of Hospitality Management with Sirvoy."
FAQs
Sirvoy Alternatives
Not sure if Sirvoy is right for your hotel? Here are similar Property Management Systems vendors that could be a good fit for your hotel:
Capabilities
All in One Hospitality Management System
All in One Hospitality Management System
Sirvoy is a hotel booking system and cloud-based property management system that works for every type of accommodation: hotels, motels, hostels, B&Bs, lodges & guest houses.
Booking Engine
Booking Engine
Start accepting bookings through your website within minutes. Sirvoy's responsive hotel booking engine makes it easy for your guests to book online, using any type of device. And best of all the bookings are completely commission-free, after all, it's your website right? Just add the code snippet on your website and start receiving bookings!
Channel Manager
Channel Manager
Today, most hotel bookings are made through online booking channels (OTAs). With Sirvoy you can easily reach millions of potential guests. Say goodbye to manual updates. Sirvoy saves you time with two-way integrations to all the important booking sites and automatically keeps your availability and bookings up-to-date.
Website Builder
Website Builder
With our intuitive, easy-to-use website editor you will be able to showcase your accommodation on an attractive and timeless website. The best part is that it's so simple to use you can be up and running in only a few minutes!
Guest Relationship Tools
Guest Relationship Tools
Sirvoy’s Guest Relationship Tools help you track guests across multiple stays, remember their preferences, and build lasting relationships. With these tools, you can quickly identify returning guests, view their booking history, and access key details such as total spending and contact information.
Features
Accounting & Finance
4/5 features
Marketing & Ecommerce
4/5 features
Administration & Configuration
4/5 features
Customer Management
4/5 features
Front Office
4/5 features
Groups Management
4/5 features
Guest Experience
4/5 features
Housekeeping
4/5 features
Payments
4/5 features
Reservations Management
4/5 features
Revenue Management
4/5 features
Taxes & Compliance
4/5 features
Support & Training
4/5 features
Food & Beverage
4/5 features
Spa
4/5 features
Sirvoy Reviews Summary
Ease of Use
4.7/5
Customer Support
4.8/5
ROI
4.5/5
Implementation
4.6/5
Recommended by
Achievements
This vendor's trending score is rising, Sirvoy is the #25 most trending product in the Property Management Systems category (out of 342) and the #534 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreSirvoy’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Sirvoy Pricing
Below Average
This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.
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Hotelier Rating
Looking for specific info?
10
Customer Service
Owner from 5 to 9 room Boutique in Manila (Philippines)
Verified
17 days ago
We are new to Sirvoy and to the world of hospitality and need help from time to time. The Sirvoy team especially Brian, Simon and Moa are amazing and have patiently led us to a very positive outcome.
Philippines
Philippines
Owner
X-Small Hotel
10
Chat support with JP
Owner from 5 to 9 room Boutique in Palm Springs (United States of America)
Verified
17 days ago
Ease of use and quick response from chats when seeking help. The minimum number of words is very annoying to work with.
United States of America
United States of America
Owner
X-Small Hotel
9
Quick help
Owner from 5 to 9 room Bed & Breakfast & Inn in Agadir (Morocco)
Verified
21 days ago
The quick help I can get is excellent! My last cry of help was past 22h00 at night and I got an immediate response.
Morocco
Morocco
Owner
X-Small Hotel
8
Excellent Chat Support to users
Hotelier from 5 to 9 room Bed & Breakfast & Inn in Asensbruk (Sweden)
Verified
22 days ago
Sirvoy is relatively easy to use, and when (if) I get stuck you offer chat support which is highly appreciated.
Sweden
Sweden
Hotelier
X-Small Hotel
10
Quick service
Owner from 10 to 24 room Airport/Conference Hotel in Hot Springs (United States of America)
Verified
1 months ago
User friendly at fair price.
Quickly see calendar and using stars know if guests are repeats.
New Guest Profile is helpful.
United States of America
United States of America
Owner
Small Hotel
10
User friendly and great support
Partnerships Manager from 500+ room in Paisley (United Kingdom)
Verified
1 months ago
We have been working with Sirvoy for nearly a decade now and have seen the improvements they've made to their system. The support team is always ready to assist and we've had nothing but great feedback from clients who use their system with us. Sirvoy covers all aspects needed to run booking management for hotels.
United Kingdom
United Kingdom
Partnerships Manager
X-Large Hotel
10
Reliable PMS with outstanding support
Director from 10 to 24 room Bed & Breakfast & Inn in Marsa (Malta)
Verified
1 months ago
We use Sirvoy as the PMS at For Rest Aparthotel and it has been consistently reliable and easy to run day-to-day operations. The interface is straightforward, booking and reservation management is smooth, and it integrates well with our workflow without unnecessary complexity. The biggest differentiator is support: Simon was fast, clear, an...
Malta
Malta
Director
Small Hotel
10
High usability, user-friendly, reliable and versatile.
Former hotel owner and hotel consultant from 10 to 24 room in Västerås (Sweden)
Verified
1 months ago
With my long experience with the system, and after using it every day for 10 years, it is a system that will last over time. Customers appreciate the simplicity and accessibility. I appreciate all the variables in the system and the ability to extract statistics. It is also an affordable system, at least in the Starter version, and the supp...
Sweden
Sweden
Former hotel owner and hotel consultant
Small Hotel
10
Perfect for our business
Hostel manager from 10 to 24 room Hostel in Vaasa (Finland)
Verified
2 months ago
Easy to use, always available and capable support that fixes all issues. The fit with Telkey is a big plus.
Finland
Finland
Hostel manager
Small Hotel
10
My experience was awesome!!! The 2 different recitations knew the program and never made me feel rushed. They actually were very soothing!. I recently let our previous installer of Sirvoy go and had never dealt with any issues myself. I admit I was worried about it. But it was a great experience and we all love how customizable Sirvoy really is. I feel super confident and would recognize it to anyone!
Owner from 10 to 24 room Bed & Breakfast & Inn in CopperHarbor (United States of America)
Verified
2 months ago
How easily you can adjust the features to your own property quirks. We are seasonable, various rates and various lodging types.
United States of America
United States of America
Owner
Small Hotel
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Expert Q&A and Partner Recommendations
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Sirvoy hasn’t been recommended by any experts or partners yet
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Support
Unverified
Sirvoy has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2026
This vendor is missing critical support info
This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.
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Ease of Use
0.0/5
Customer Support
0.0/5
ROI
0.0/5
Implementation
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