The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 69 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
ASA Hotelsoftware shines , with exclusive features like Mobile App and On premise.
OpenHotel shines when it comes to customer support , with exclusive features like Channel Manager and Booking Engine.
Side-by-side ratings based on 69 verified hotelier reviews on HTR.
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| Starting Price | From $1,000/mo | Contact sales |
| Verified Reviews | 11 | 58 |
After analyzing 69 verified reviews, ASA Hotelsoftware users most value its , while OpenHotel users highlight customer support, user-friendly pms, continuous updates and improvements. Click any theme to see what reviewers say.
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OpenHotel
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Customer Support
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User-friendly PMS
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Continuous Updates and Improvements
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Direct OTA Connections
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Reporting Capabilities
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Financial Processing
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Group Booking Tools
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
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OpenHotel
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| Small (10-24 rooms) ▾ | #49 4 reviews | #25 36 reviews |
| Mid-Size (25-74 rooms) ▾ | #43 6 reviews | #39 11 reviews |
| Large (75-199 rooms) | — | #50 0 reviews |
| X-Large (200+ rooms) | — | #21 2 reviews |
By Property Type
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OpenHotel
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| Boutique ▾ | #61 1 reviews | #37 16 reviews |
| Luxury | #51 2 reviews | #45 4 reviews |
| Branded / Chain ▾ | #59 1 reviews | #28 9 reviews |
| Extended Stay | #39 2 reviews | #43 2 reviews |
By Region
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OpenHotel
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| North America ▾ | — | #14 54 reviews |
| Europe ▾ | #27 11 reviews | — |
Choosing between ASA Hotelsoftware and OpenHotel PMS hinges on your hotel's specific needs. ASA Hotelsoftware offers a broad set of modules and deep integrations, making it ideal for larger resorts or properties requiring extensive management capabilities. In contrast, OpenHotel provides a user-friendly interface with a focus on core property management and channel connectivity, suited for small to medium-sized hotels seeking simplicity and efficiency.
Both products aim to streamline operations and improve guest experiences. However, ASA's comprehensive feature set and more recent reviews give it a slight edge. Do you need advanced modules and integrations or a straightforward PMS?
ASA Hotelsoftware and OpenHotel PMS both serve to manage reservations, guest data, and operations, but their approaches differ. ASA is tailored toward hotels that need a full suite of features, like guest CRM, online check-in, and mobile apps, all integrated into one platform. OpenHotel, meanwhile, emphasizes ease of use with its intuitive interface, robust channel management, and booking engine.
ASA's latest reviews highlight its ability to handle complex operations with a 5/5 overall rating and recent reviews from 2023, making it the more current and trusted choice. OpenHotel, despite its high ratings, hasn't received reviews in the last six months, which slightly diminishes its recent data strength. Are you prepared for an all-in-one system or a more streamlined, easy-to-learn platform?
If your hotel requires extensive modules like guest CRM, spa & wellness, and detailed reporting, ASA Hotelsoftware is the clear pick. Its 25 exclusive features and 49 verified partners support larger properties with complex needs. On the other hand, if you prioritize ease of use, direct OTA connections, and integrated booking engines for small to medium properties, OpenHotel is more suitable.
ASA's review count (11) and recent feedback in 2023 reinforce its reliability for hotels seeking a comprehensive solution. OpenHotel's 57 reviews, mostly from 2023, demonstrate a strong user base in North America and Europe. Which features are your top priorities for operation efficiency?
Both products rate highly for usability, with ASA scoring 4.73/5 and OpenHotel slightly ahead at 4.71/5. ASA's interface is praised for its flexibility and simplicity, with many users noting how staff find it easy to learn and navigate. OpenHotel’s design is intuitive, especially for small teams managing reservations and room inventory, with ongoing improvements based on user feedback.
Recent reviews emphasize that ASA's interface is straightforward, but its depth can be overwhelming for smaller operations. Meanwhile, OpenHotel’s consistent updates and support contribute to a smoother onboarding process. Edge: OpenHotel.
ASA Hotelsoftware boasts 25 unique features, including guest CRM, online check-in, mobile apps, automated space optimization, and a dedicated spa & wellness module. OpenHotel offers just 2 exclusive features: a powerful channel manager and a booking engine, complementing its core PMS functions.
While ASA provides a broader array of functionalities tailored toward larger hotels or resorts, OpenHotel focuses on core property management and distribution. If comprehensive features are crucial, ASA's extensive module count gives it the edge. Edge: ASA Hotelsoftware.
Both platforms enjoy high support ratings, with ASA at 4.73/5 and OpenHotel slightly higher at 4.82/5. ASA's review comments mention dedicated contacts and evolving support, though some users note response times could improve. OpenHotel’s support is praised for responsiveness, personalized service, and ongoing assistance, with many users emphasizing its reliability.
Recent reviews favor OpenHotel for its consistent, helpful customer support, often cited as a key reason users stay loyal. Support quality, especially during critical moments, makes the difference. Edge: OpenHotel.
ASA integrates with 49 verified partners, including major systems like Fairmas, RateBoard, and Onity, offering extensive options for hotel operations. OpenHotel connects with 12 verified partners, including notable OTAs like Expedia and Booking.com, and services like SiteMinder and RateGain.
ASA's broader integration ecosystem allows larger hotels to customize and expand their tech stack more easily. OpenHotel’s integrations focus on OTA connectivity and yield management, suitable for properties prioritizing distribution channels. Edge: ASA Hotelsoftware.
ASA’s overall rating is 5/5 based on 11 recent reviews, mainly from European resorts and inns. OpenHotel’s rating is 4.81/5 from 57 reviews, predominantly from North American small and budget hotels.
ASA's recent reviews from 2023 highlight satisfaction with its functionality and support, giving it a slight advantage. OpenHotel’s high ratings reflect strong user loyalty but lack the latest review data. Which platform aligns better with your property segment?
ASA Hotelsoftware charges a flat base price of $1,000, with no recurring monthly or implementation fees. Its pricing model is straightforward, with no free tier or trial info available.
OpenHotel does not publicly list pricing, but reviews confirm a traditional SaaS model without hidden fees. Exact costs are likely customized based on property size and modules, so contacting sales is recommended. Does your budget align with ASA’s transparent pricing or are you seeking more flexible options?
Not ideal if your hotel is small, with simple needs, or limited staff resources. Also, if your focus is on basic distribution, other PMS options might suffice.
Not ideal if you need advanced features like guest CRM, spa modules, or in-depth reporting. Larger resorts or properties with complex operations might find OpenHotel’s offerings limited.
ASA Hotelsoftware and OpenHotel serve distinct hotel segments. ASA is best suited for larger properties or resorts demanding comprehensive management tools, deep integrations, and extensive modules. Its recent reviews and higher overall ratings underscore its reliability and feature depth.
OpenHotel shines for small to medium properties needing an intuitive, easy-to-use platform with strong distribution and booking capabilities. Its superior support and recent user feedback make it a compelling choice for properties prioritizing simplicity and responsiveness.
If your hotel needs a full-featured, scalable system with broad integrations, ASA is the clear winner. Conversely, if you seek a straightforward, user-friendly PMS with excellent OTA connectivity, OpenHotel is the better fit. Your decision should hinge on your operational complexity and growth plans.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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OpenHotel
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| Starting Price | From $1,000/mo | — |
According to HTR's product database, ASA Hotel Software and OpenHotel PMS share 21 features. Here are the key differences — features one has that the other lacks.
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OpenHotel
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| Booking Engine | ||
| Channel Manager | ||
| Gift Vouchers | ||
| Guest CRM | ||
| Integrated ID & Passport Scanner | ||
| Mobile App | ||
| On premise | ||
| Spa & Wellness Module |
Showing top differences. 15 more features differ between these products.
Ranks higher for
Unique capabilities
What hoteliers love
The open availability and responsiveness of customer support teams are highly appreciated among users. Many specifically mentioned the helpfulness of... The open availability and responsiveness of customer support teams are highly appreciated among users. Many specifically mentioned the helpfulness of the team during emergencies and the seamless transition to OpenHotel PMS. This support aids in smooth operations, especially during peak seasons or system transitions.
Many users appreciate how easy it is to navigate and use OpenHotel's PMS. The system is intuitive, even for first-time hotel clerks, and it offers sea... Many users appreciate how easy it is to navigate and use OpenHotel's PMS. The system is intuitive, even for first-time hotel clerks, and it offers seamless transitions from other systems. Users note it is particularly effective for small to medium-sized properties because of its flexible booking grid and comprehensive layout.
Users appreciate that OpenHotel is consistently improving and adding features based on user feedback. This dedication ensures the system stays up-to-d... Users appreciate that OpenHotel is consistently improving and adding features based on user feedback. This dedication ensures the system stays up-to-date with industry standards and evolving hotel needs. Notifications about these updates are shared through inbox notifications, making it convenient for users to stay informed.
Where hoteliers push back
While many appreciate the detailed and comprehensive reporting options available in OpenHotel, there is a recurring request for customizable reports a... While many appreciate the detailed and comprehensive reporting options available in OpenHotel, there is a recurring request for customizable reports and improved metrics suited to specific properties. Some users find current reports cluttered with unnecessary information and have suggested enhancements to better meet their needs.
Users noted that OpenHotel has efficient financial processing modules, including organized views of financials, customizable financial reports, and in... Users noted that OpenHotel has efficient financial processing modules, including organized views of financials, customizable financial reports, and integration with external fiscal systems. However, enhancements are suggested, particularly around real-time tax reporting and card payment interventions.
Ranks higher for
Unique capabilities
It depends on your requirements. ASA Hotel Software and OpenHotel PMS share many core Property Management Systems features, but each has unique capabilities. ASA Hotel Software offers 49 verified integration partners, while OpenHotel PMS offers 12. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. ASA Hotel Software leads in ease of use at 4.7/5 vs 4.7/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
ASA Hotel Software: No. OpenHotel PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. ASA Hotelsoftware has an HT Score of 0 and OpenHotel has 16. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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