ASA Hotel Software vs. Preno:
Which Is Right for You?

The Decision

Choosing the right property management system (PMS) can significantly impact your hotel's operations, guest satisfaction, and revenue. ASA Hotelsoftware and Preno are two popular options, each designed to streamline hotel management but differing in scope, features, and global reach. Your decision hinges on your property type, operational needs, and growth plans—so which one aligns better with your hotel’s strategy?

Both platforms aim to reduce administrative burdens and improve guest experiences but approach these goals differently. ASA offers a more extensive set of modules tailored to complex, multi-department hotels, while Preno emphasizes ease of use, cloud accessibility, and seamless integrations. Are you looking for a comprehensive, feature-rich system or a straightforward, cloud-based solution?

Is ASA Hotelsoftware or Preno Better for Hotels?

ASA Hotelsoftware boasts a long-standing reputation in Europe, with over 11 reviews in the last six months that highly rate its overall performance and customer satisfaction. Its 5/5 rating and perfect 100% likelihood to recommend reflect a strong confidence in its capabilities, especially for resorts and larger properties.

Preno, on the other hand, has 144 reviews, with a recent score of 4.73/5 and a slightly lower recommendation rate of 95%. Its broader international presence and higher review count suggest a more adaptable, user-friendly platform favored by boutique hotels, motels, and properties in multiple regions. Does your hotel need a system praised for its reliability and advanced modules, or one that’s praised for simplicity and ease of implementation?

Preno vs ASA Hotelsoftware: Which Should Your Hotel Choose?

If your hotel is a resort or large property requiring extensive modules like guest communication, rate management, or integrated payment solutions, ASA Hotelsoftware is likely the better fit. Its suite of 20 unique features, including a spa & wellness module, online check-in, and multi-currency support, makes it suitable for complex operations.

Conversely, if your hotel is a boutique, motel, or property with a focus on straightforward reservation management and integrations with tools like Xero and SiteMinder, Preno is preferable. Its simplicity, intuitive interface, and central dashboard are ideal for properties looking to reduce admin time and improve operational efficiency without overwhelming staff with excess features.

Is ASA Hotelsoftware or Preno Easier to Use?

ASA Hotelsoftware scores 4.73/5 for ease of use, backed by reviews praising its logical interface but noting some complexity for new users. Onboarding is rated 4.6/5, with many users appreciating the support but mentioning a learning curve for advanced modules.

Preno edges slightly ahead with a 4.78/5 usability rating, and reviews highlight its intuitive design and straightforward setup. Its cloud-based nature allows staff to access from anywhere, making staff adoption easier, especially for smaller teams.

Edge: Preno.

Which Has Better Features: ASA Hotelsoftware or Preno?

ASA Hotelsoftware offers 20 features unique to its platform, including a guest app, integrated ID & passport scanner, digital registration, and a housekeeping mobile app. Its extensive modules support multi-lingual operations, payment requests, shift planning, and more, making it suitable for larger or multi-department hotels.

Preno provides 4 features not available in ASA, notably a booking engine, channel manager, integrated CRS, and PCI compliance. It’s designed for hotels aiming for seamless online bookings and channel distribution without the complexity of additional modules.

Edge: ASA Hotelsoftware.

Which Has Better Customer Support: ASA Hotelsoftware or Preno?

ASA Hotelsoftware has a customer support rating of 4.73/5, with reviews emphasizing dedicated contact persons and reliable assistance, despite some delays during busy periods. Users confirm that support is responsive and helpful, particularly for resolving complex issues quickly.

Preno scores slightly higher with a 4.8/5 rating, and reviews often mention its excellent support team, especially during onboarding and system upgrades. Hoteliers praise Preno’s quick responses and proactive communication, making it easier to implement and troubleshoot.

Edge: Preno.

Which Has More Integrations: ASA Hotelsoftware or Preno?

ASA Hotelsoftware partners with 49 verified systems, including prominent integrations with Onity, Vingcard, and Fairmas, providing extensive options for large resorts or properties with specialized needs. Shared integrations like RoomPriceGenie ensure compatibility across platforms.

Preno’s 17 verified partners include popular tools like Xero, SiteMinder, and Revinate, focusing on accounting, channel management, and guest feedback. Its integrations are ideal for properties prioritizing financial automation and online distribution.

Edge: ASA Hotelsoftware.

Which Do Hoteliers Rate Higher: ASA Hotelsoftware or Preno?

ASA Hotelsoftware has a perfect 5/5 rating from 11 recent reviews, primarily from resort and larger property users. Hoteliers highlight its flexibility, comprehensive modules, and ability to handle complex needs, with comments like, "There is nothing you cannot do with this software."

Preno’s 144 reviews yield a 4.73/5 score, with a wide range of property types like boutique hotels and motels. Users praise its user-friendly interface and responsive support, though some mention it’s less suited for large, multi-department setups.

Edge: ASA Hotelsoftware.

How Much Do ASA Hotelsoftware and Preno Cost?

ASA Hotelsoftware’s pricing starts at $1,000 per year, with no mention of a trial, monthly fees, or implementation costs. Its price reflects its extensive modules and international support.

Preno charges a base fee of $800, with no trial or additional monthly charges indicated. Its lower price point and cloud architecture make it appealing for smaller properties or those seeking straightforward functionality.

What Type of Hotel Should Use ASA Hotelsoftware?

• Hotels that operate at a resort level or large property with multiple departments, such as spa, wellness, or conference facilities.
• Properties requiring extensive modules like digital registration, ID scanning, or multi-currency support.
• Hotels in Europe with a need for multi-lingual support and integrated payment options.
• Teams that want a highly customizable system capable of handling complex pricing, shift planning, and guest communication.

Not ideal if your hotel is small, primarily local, or needs a simple reservation system without extra modules.

What Type of Hotel Should Use Preno?

• Boutique hotels, motels, or properties with a focus on online booking and distribution.
• Hotels seeking a cloud-based solution that’s quick to set up and easy for staff to learn.
• Properties that prioritize integrations with accounting and channel management tools like Xero and SiteMinder.
• Hotels with smaller teams that need streamlined operations and real-time access from anywhere.

Not ideal if your hotel has complex departmental needs, requires extensive modules, or operates in regions with limited cloud connectivity.

The Bottom Line for Hotels

ASA Hotelsoftware is a comprehensive, feature-rich platform suitable for resorts and large properties with diverse operational needs. Its extensive modules and integrations support complex management but may require a steeper learning curve.

Preno is a straightforward, cloud-based PMS that excels in ease of use, quick setup, and integration with popular tools. It’s ideal for boutique hotels, motels, and properties looking to streamline operations without unnecessary complexity.

If your hotel needs advanced features, multi-department support, and extensive customization, ASA is the clear choice. Its broad regional presence and strong reviews affirm its suitability for larger or more complex operations.

However, if your primary goal is simplicity, quick deployment, and reliable integrations with accounting and channel tools, Preno offers a more accessible platform that still delivers on core management needs.

In conclusion, choose ASA Hotelsoftware for a full-featured, scalable solution capable of handling complex hotel operations. Opt for Preno if your focus is on ease of use, rapid onboarding, and integration with essential online tools—especially if your property is boutique-sized or in regions outside Europe.