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ASA Hotel Software vs. HotelTime PMS:
Which Is Right for You?
TLDR
We analyzed 560 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
ASA Hotelsoftware shines , with exclusive features like On premise and Guest Communication (SMS Messaging).
HOTELTIME shines when it comes to user interface and learning curve — especially for brand properties (4.9/5) , with exclusive features like Guest CRM and Guest profiles.
How Does ASA Hotel Software Compare to HotelTime PMS?
Side-by-side ratings based on 560 verified hotelier reviews on HTR.
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| Starting Price | From $1,000/mo | From $600/mo |
| Verified Reviews | 11 | 549 |
What Are the Pros and Cons of ASA Hotel Software vs HotelTime PMS?
After analyzing 560 verified reviews, ASA Hotelsoftware users most value its , while HOTELTIME users highlight user interface and learning curve, technical support, reporting and analytics. Click any theme to see what reviewers say.
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User Interface and Learning Curve
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Technical Support
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Reporting and Analytics
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System Stability and Updates
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Customization Options
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Automation Features
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Mobile Optimization
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ASA Hotelsoftware vs HOTELTIME: Rankings by Hotel Segment
How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #49 4 reviews | #5 219 reviews |
| Mid-Size (25-74 rooms) ▾ | #43 6 reviews | #3 238 reviews |
| Large (75-199 rooms) ▾ | — | #2 46 reviews |
| X-Large (200+ rooms) ▾ | — | #8 7 reviews |
By Property Type
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| Boutique ▾ | #61 1 reviews | #5 239 reviews |
| Luxury ▾ | #51 2 reviews | #3 241 reviews |
| Branded / Chain ▾ | #59 1 reviews | #4 143 reviews |
| Extended Stay ▾ | #39 2 reviews | #4 49 reviews |
By Region
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| North America | — | #52 4 reviews |
| Europe ▾ | #27 11 reviews | #2 384 reviews |
| Asia Pacific ▾ | — | #5 111 reviews |
| Middle East ▾ | — | #1 21 reviews |
The Decision
Choosing the right property management system (PMS) can significantly impact your hotel's operations, guest experience, and bottom line. You’re evaluating ASA Hotel Software by ASA Hotelsoftware and HotelTime PMS by HOTELTIME—two systems designed to streamline hotel management, but each with unique strengths and weaknesses. Your decision hinges on factors like recent reviews, feature sets, customer support, and overall user satisfaction.
ASA Hotelsoftware boasts a much smaller review base but has the most recent feedback, while HotelTime PMS’s larger, more current review pool makes it a more reliable indicator of user satisfaction today. Which platform truly fits your hotel’s specific needs?
Is ASA Hotelsoftware or HotelTime PMS Better for Hotels?
Both ASA Hotelsoftware and HotelTime aim to simplify hotel operations, yet they diverge in scope and market presence. ASA Hotelsoftware offers a comprehensive suite tailored mostly for resorts and hotels in Europe, focusing on increasing occupancy and operational efficiency through numerous modules. HotelTime PMS, on the other hand, is a cloud-based solution with a broader global footprint, supporting properties of all sizes, including resorts, boutique hotels, and chains.
While ASA Hotelsoftware emphasizes its versatility and deep module integration, its limited review count (only 11 reviews, with 1 in the last 6 months) makes it harder to gauge current usability trends. HotelTime boasts over 430 reviews, with 27 recent ones, providing a more current perspective on user experiences. Given that recent reviews tend to reflect ongoing support and product development, HotelTime’s data offers a clearer picture of user satisfaction today.
Do these differences matter to your hotel’s operational priorities? The core question is whether you need a system with proven, sustained market presence or one that’s tailored for high-touch European resorts.
ASA Hotelsoftware vs HotelTime PMS: Which Should Your Hotel Choose?
If your hotel is a resort or a large property in Europe seeking a flexible, feature-rich system capable of managing multiple departments, ASA Hotelsoftware might be suitable. Its strong suite of modules—guest communication, shift planning, and on-premise deployment—addresses complex operational needs for resorts that want control and versatility.
Conversely, if your property is a boutique, city-center hotel, or part of a larger group looking for a cloud-based, scalable platform with extensive integrations and a proven track record in diverse markets, HotelTime PMS is the clear choice. Its broad customer base, including more than 650 properties worldwide, and its emphasis on automation and real-time management, make it a more adaptable fit.
In summary, choose ASA if you prioritize modularity and European regional expertise. Opt for HotelTime if you want a cloud platform with a larger, global user base and more recent reviews underpinning its reliability.
Is ASA Hotelsoftware or HotelTime PMS Easier to Use?
Ease of use is critical for staff adoption and quick onboarding. ASA Hotelsoftware’s review ratings show a 4.73/5 for ease of use, with users praising its intuitive search and simple booking management. One reviewer noted, "ASA is easy for career changers and offers a logical workflow," highlighting its user-friendliness.
HotelTime PMS also scores well at 4.66/5, with reviews emphasizing its straightforward interface and quick learning curve. A user commented, "The system is simple, clear, and intuitive, which makes staff training faster," underscoring its usability.
While both platforms are rated highly, ASA’s slightly higher recent review count and positive feedback on staff ease of use give it a slight edge here.
Edge: ASA Hotelsoftware.
Which Has Better Features: ASA Hotelsoftware or HotelTime PMS?
ASA Hotelsoftware offers 46 features, including guest communication via SMS, mobile device notes, shift planning, and centralized messaging—many of which are not available in HotelTime. Its unique features like guest apps and on-premise deployment provide additional operational control.
HotelTime PMS, with 51 features, shines with capabilities like an integrated CRS, guest CRM, booking engine, channel manager, and online check-in. Its strengths lie in automation tools and extensive third-party integrations, such as POS and revenue management.
While both systems have substantial features, ASA’s unique modules cater more to operational versatility, whereas HotelTime’s broader integration ecosystem and automation focus give it an edge for properties seeking comprehensive, cloud-based solutions.
Edge: HotelTime PMS.
Which Has Better Customer Support: ASA Hotelsoftware or HotelTime PMS?
Customer support plays a pivotal role in system success. ASA Hotelsoftware maintains a 4.73/5 rating, with reviews noting “very few problems and excellent support,” and a dedicated contact person for queries. One customer said, “ASA support is always helpful and quick to respond.”
HotelTime also scores a 4.73/5, with reviews praising its responsive, knowledgeable support team. A user mentioned, “The support staff always gets back immediately, making problem-solving easier,” emphasizing their reliability.
Both platforms excel, but the larger volume of recent HOTELTIME reviews and ongoing positive feedback suggest it currently offers slightly more consistent support experiences.
Edge: HOTELTIME.
Which Do Hoteliers Rate Higher: ASA Hotelsoftware or HotelTime PMS?
HotelTime PMS’s reviews are significantly more numerous and recent, with 433 total reviews—27 in the last 6 months—compared to ASA’s 11 reviews, of which only 1 in the same period. HotelTime’s overall rating of 4.83/5 and NPS score of 9.26/10 reflect high satisfaction levels across diverse hotel segments.
ASA’s perfect 5/5 rating is based on fewer, older reviews, limiting confidence in its current user experience. HotelTime’s extensive, recent reviews demonstrate consistent performance and satisfaction among a broad user base.
Therefore, HotelTime’s higher volume and recency of reviews give it a decisive advantage in user ratings.
Edge: HOTELTIME.
How Much Do ASA Hotelsoftware and HotelTime PMS Cost?
ASA Hotelsoftware’s pricing starts at $1,000, with no mention of monthly fees or trials. Its higher initial cost reflects its on-premise deployment and extensive modules.
HotelTime PMS costs $600 upfront, with no ongoing charges specified, emphasizing its cloud-based model. The lower entry price makes it attractive for hotels seeking an economical yet feature-rich system.
While direct comparisons are limited, HotelTime’s lower initial cost and cloud model suggest a better value proposition for many properties, especially those prioritizing affordability and scalability.
What Type of Hotel Should Use ASA Hotelsoftware?
Hotels that should consider ASA Hotelsoftware:
- Resorts and large properties needing extensive operational modules.
- Hotels in Europe seeking regional expertise and control.
- Properties with complex needs like shift planning, guest communication, and on-premise deployment.
- Teams that value a versatile system capable of handling multiple departments with high customization.
Not ideal if:
- Your hotel operates across multiple countries outside Europe.
- You prefer a fully cloud-based system.
- You seek a system with a large, recent user base.
ASA is best for properties that value modularity, regional expertise, and on-premise control.
What Type of Hotel Should Use HotelTime PMS?
Hotels suited for HotelTime PMS:
- Independent or boutique hotels seeking a cloud-based platform.
- Properties of all sizes, including resorts and chains.
- Hotels wanting extensive integrations with third-party vendors like POS, revenue management, and distribution channels.
- Teams aiming for automation, real-time data, and scalable solutions.
Not ideal if:
- Your hotel prioritizes on-premise deployment.
- You need very advanced sustainability features.
- You prefer a system with fewer modules but more focused on specific operations.
HotelTime suits properties looking for a flexible, cloud-native platform with broad integration.
HotelA vs HotelB: The Bottom Line for Hotels
HotelTime PMS’s main advantage is its larger, more recent user base and extensive cloud-based features that support all hotel sizes globally. ASA Hotelsoftware excels in regional expertise and on-premise control, with a strong focus on resort operations in Europe.
Choose ASA if you need a highly customizable, regional solution with modules like shift planning and guest communication. Opt for HotelTime if you want a scalable, cloud-based platform with a proven track record across multiple markets and a broad range of integrations.
In conclusion, HotelTime’s larger user base and recent reviews make it the more reliable choice for most hotels today. However, ASA’s tailored modules could be invaluable for resorts and European properties seeking a highly flexible, on-site solution.
If your hotel needs a proven, scalable cloud system with broad integrations and recent positive feedback, HotelTime is the clear winner.
If you operate a resort in Europe with complex operational needs and prioritize regional support, ASA remains a strong contender.
How Much Do ASA Hotel Software and HotelTime PMS Cost?
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | From $1,000/mo | From $600/mo |
Which Features Does ASA Hotel Software Have That HotelTime PMS Doesn't (and Vice Versa)?
According to HTR's product database, ASA Hotel Software and HotelTime PMS share 39 features. Here are the key differences — features one has that the other lacks.
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| Automated Assignments | ||
| Automated reminders | ||
| Booking Engine | ||
| Centralized Messaging | ||
| Channel Manager | ||
| Guest App | ||
| Guest CRM | ||
| Guest Communication (SMS Messaging) | ||
| Guest profiles | ||
| Integrated CRS | ||
| Mobile Device Notes & Tasks (Voice-to-Text) | ||
| On premise |
Showing top differences. 7 more features differ between these products.
Real-World Results: ASA Hotelsoftware vs HOTELTIME by Business Goal
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"We needed to change an on-site system we were using as we wanted to move our operation forward. We achieved that with HotelTime systems. They are reliable, and stable and offer fea..."
No published case study for this goal yet.
"In 2018 we were choosing a system for our first completely self-service ART and design hotel. We decided on HotelTime and after 4 years I have to say that the choice was the right..."
ASA Hotelsoftware vs HOTELTIME: The Bottom Line
Ranks higher for
Unique capabilities
What hoteliers love
While the system’s intuitive interface and ease of learning are generally appreciated, a few users mention initial challenges due to the complexity of... While the system’s intuitive interface and ease of learning are generally appreciated, a few users mention initial challenges due to the complexity of features offered. Overall, once users become familiar with the system, it significantly enhances efficiency and simplifies hotel operations.
While the support team's responsive and helpful nature is appreciated, some reviews suggest that extended hours for technical support would further en... While the support team's responsive and helpful nature is appreciated, some reviews suggest that extended hours for technical support would further enhance user experience, ensuring assistance at all times, especially for international users.
HotelTime's robust reporting features are praised for providing comprehensive data insights into occupancy, revenue, and customer satisfaction. Users... HotelTime's robust reporting features are praised for providing comprehensive data insights into occupancy, revenue, and customer satisfaction. Users appreciate the variety of reports available for management, yet some desire more customization and advanced visualizations within the tool itself to better suit individual hotel needs.
Where hoteliers push back
Some users voice a need for more customizable features, particularly in terms of reporting and interface personalization, which would allow hotels to... Some users voice a need for more customizable features, particularly in terms of reporting and interface personalization, which would allow hotels to better tailor the PMS to their specific operational strategies and guest services.
The automation capabilities in HotelTime, such as invoice processing and reservation management, are frequently mentioned for saving significant time... The automation capabilities in HotelTime, such as invoice processing and reservation management, are frequently mentioned for saving significant time for staff. Users highlight these features as reducing manual workload and minimizing the risk of human error, although they also express a desire for enhanced automation in guest communication and reporting.
Ranks higher for
Unique capabilities
Frequently Asked Questions About ASA Hotel Software vs HotelTime PMS
Can ASA Hotel Software replace HotelTime PMS?
It depends on your requirements. ASA Hotel Software and HotelTime PMS share many core Property Management Systems features, but each has unique capabilities. ASA Hotel Software offers 49 verified integration partners, while HotelTime PMS offers 58. Review the feature comparison above to see where they differ before switching.
Which is better for small or independent hotels?
Small hotels should prioritize ease of use and fast onboarding. ASA Hotel Software leads in ease of use at 4.7/5 vs 4.7/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Do ASA Hotel Software or HotelTime PMS offer a free plan?
ASA Hotel Software: No. HotelTime PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
How Does HTR Evaluate and Rank ASA Hotel Software and HotelTime PMS?
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. ASA Hotelsoftware has an HT Score of 0 and HOTELTIME has 92. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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