The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 116 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
ASA Hotelsoftware shines , with exclusive features like Revenue management module and Mobile App.
Sirvoy shines when it comes to customer support , with exclusive features like Guest Messaging and Tablet/Kiosk Check-in.
Side-by-side ratings based on 116 verified hotelier reviews on HTR.
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| Starting Price | From $1,000/mo | From $200/mo |
| Verified Reviews | 11 | 105 |
After analyzing 116 verified reviews, ASA Hotelsoftware users most value its , while Sirvoy users highlight customer support, ease of use, reservation management. Click any theme to see what reviewers say.
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Customer Support
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Ease of Use
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Reservation Management
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User Interface and Design
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Functionality Limitations
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Customization and Adaptability
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Cost and Value for Money
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #49 4 reviews | #22 36 reviews |
| Mid-Size (25-74 rooms) ▾ | #43 6 reviews | #48 3 reviews |
| Large (75-199 rooms) | — | #46 1 reviews |
| X-Large (200+ rooms) | — | #27 1 reviews |
By Property Type
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| Boutique ▾ | #61 1 reviews | #29 21 reviews |
| Luxury ▾ | #51 2 reviews | #37 7 reviews |
| Branded / Chain | #59 1 reviews | #42 4 reviews |
| Extended Stay | #39 2 reviews | #35 3 reviews |
By Region
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| North America ▾ | — | #23 16 reviews |
| Europe ▾ | #27 11 reviews | #16 31 reviews |
| Asia Pacific ▾ | — | #13 6 reviews |
| Middle East | — | #27 0 reviews |
Choosing between ASA Hotelsoftware and Sirvoy hinges on the specific needs and scale of your hotel. Both systems address core property management functions, but ASA is a comprehensive platform with a broader feature set and a stronger European market presence, while Sirvoy emphasizes simplicity, affordability, and ease of use for smaller properties. Your decision should reflect whether you prioritize extensive capabilities or streamlined onboarding.
ASA Hotelsoftware offers an all-in-one package with specialized modules, whereas Sirvoy focuses on facilitating basic operations and online bookings. How do your property’s operational complexity and growth plans align with each?
Are you looking for a robust, feature-rich system suited for large resorts, or a straightforward tool that gets the job done for B&Bs and small hotels? This decision may impact your long-term efficiency and guest experience.
ASA Hotelsoftware and Sirvoy solve the fundamental challenge of managing reservations, guest data, and daily operations, but they diverge significantly in scope. ASA’s platform covers advanced modules like revenue management, spa & wellness, and mobile apps, designed to serve larger, multi-department hotels. Sirvoy offers essential property management features, with a focus on ease and affordability, ideal for small properties.
ASA’s extensive feature set (34 shared features plus 12 exclusive modules) makes it suitable for resorts and properties with diverse needs, while Sirvoy’s core offerings—booking engine, channel manager, and online check-in—are better suited for smaller, straightforward properties. Do you need detailed operational control or a simple, reliable system?
Review recency and review count favor Sirvoy, with 95 recent reviews versus ASA’s 11, giving Sirvoy more current data and user feedback. ASA’s overall rating is 5/5, reflecting very high satisfaction among its users, whereas Sirvoy’s 0/5 rating indicates dissatisfaction or a lack of comprehensive reviews.
Are you prepared to invest in a more complex, potentially more costly system for advanced features, or do you prefer a straightforward solution that keeps costs low and onboarding rapid?
If your hotel demands a versatile system capable of managing multiple departments, complex pricing models, and a variety of guest services, ASA Hotelsoftware is the clear choice. It offers modules for spa, revenue management, and mobile apps, which are absent in Sirvoy, making it better for resorts or hotels aiming to expand services.
If your property is small, with basic operational needs and a focus on online bookings, Sirvoy provides an intuitive interface at a lower price point ($200 vs $1,000). Its dedicated channel manager and booking engine are strong advantages for properties seeking to increase occupancy without the complexity of larger systems.
For properties in Europe or those needing multi-department management, ASA’s regional focus and feature depth outweigh Sirvoy’s simplicity. Conversely, if affordability and ease of onboarding are your priorities, Sirvoy’s user-friendly design and 24/7 support make it appealing.
In summary, choose ASA if you prioritize broad functionality, integration, and scalability. Opt for Sirvoy if you want a quick-to-implement, cost-effective solution for small to medium properties.
Both systems are rated highly for ease of use, with ASA scoring 4.73/5 and Sirvoy 4.64/5. ASA’s onboarding experience is rated 4.6/5; users praise its logical navigation and staff adoption. Several reviews note that ASA is easy for staff to learn, even for those without technical backgrounds.
Sirvoy, while slightly lower at 4.64/5, is celebrated for its simplicity and quick setup, especially for beginners. Support from Sirvoy is frequently highlighted as excellent, with staff offering helpful guidance during onboarding and troubleshooting.
Edge: ASA. Its broader feature set might seem complex initially, but its interface is designed for intuitive navigation, and recent reviews reinforce ease of staff adoption despite advanced modules.
ASA’s platform offers 34 shared features plus 12 exclusive modules, including spa & wellness, revenue management, mobile app, digital registration, and shift planning. These features enable larger properties to manage diverse operations within a single system.
Sirvoy provides key features such as a booking engine, channel manager, guest messaging, and online checkout, totaling 9 unique features. However, it lacks modules like revenue management, spa, or staff shift planning, which are critical for resorts or large hotels.
ASA’s extensive feature count clearly favors properties needing advanced management tools, while Sirvoy’s focus on core functions makes it ideal for smaller operations.
Edge: ASA. Its broader and more specialized feature set supports complex hotel operations and multi-department management.
ASA’s customer support is rated 4.73/5, with reviews noting quick responses and high availability, although some mention slow updates on certain matters. Its onboarding process is also rated 4.6/5, with users appreciating the dedicated contact persons.
Sirvoy slightly outperforms with a 4.85/5 rating, with reviews emphasizing excellent, prompt, and friendly support. Many users highlight that its support team helps resolve issues swiftly, often through live chat or email.
Edge: Sirvoy. Its support ratings and recent reviews showcase superior responsiveness, especially valuable for smaller hotels or properties new to PMS systems.
ASA’s reviews are fewer but highly positive, with a perfect 5/5 rating and 100% likelihood to recommend among 11 reviews. It scores 5/5 in the hotel segment, reflecting strong satisfaction from resorts and larger properties.
Sirvoy, with 95 reviews, has a slightly lower overall rating of 0/5, but a high likelihood to recommend at 94%. It is appreciated for its ease of use and customer support, especially among small hotel operators and B&Bs.
Given the recent reviews, Sirvoy’s higher review count and ratings make it the more trusted choice for current hotelier sentiment.
Edge: Sirvoy. Its higher review volume and recent feedback lend confidence in its reliability and satisfaction.
ASA Hotelsoftware’s base price is $1,000 with no freemium option or monthly fees. Its cost reflects its extensive feature set and target market of larger hotels and resorts.
Sirvoy charges $200 as a base price, with no ongoing monthly or implementation fees, and offers a 30-day trial. Its affordability makes it attractive for smaller properties or those testing property management software.
Cost considerations should align with your property size and feature needs: ASA’s higher price suits larger operations, while Sirvoy’s lower entry point suits small to medium hotels.
Not ideal if your hotel has minimal management needs or limited budget, as ASA’s complexity and cost may be overkill.
Not ideal if your property requires advanced modules like revenue management, spa, or detailed CRM functions.
ASA Hotelsoftware stands out as a comprehensive, multi-department management system designed for larger, complex hotels and resorts. Its extensive feature set supports operational efficiency, scalability, and detailed reporting, making it ideal for properties with diverse needs and growth ambitions.
If your hotel needs advanced modules, multi-department integration, or operates at a resort scale, ASA’s higher cost and complexity are justified by the added capabilities. Its strong European presence and high satisfaction among larger hotel segments reinforce this choice.
On the other hand, Sirvoy offers an affordable, user-friendly system suited for small to medium properties focused on online bookings, simple reservation management, and basic operations. Its excellent customer support and rapid onboarding make it a solid pick for properties prioritizing ease and cost-efficiency.
Choose ASA if you require a feature-rich, scalable platform capable of handling complex operations and multiple departments. Select Sirvoy if your focus is on straightforward, reliable management with minimal setup and budget considerations.
This comparison provides you with clear guidance based on current data, user reviews, and feature sets. Consider your hotel’s size, operational complexity, and growth plans to make the best choice.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | From $1,000/mo | From $200/mo |
According to HTR's product database, ASA Hotel Software and Sirvoy share 34 features. Here are the key differences — features one has that the other lacks.
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| Automated night audit | ||
| Automated reminders | ||
| Booking Engine | ||
| Channel Manager | ||
| Digital Registration | ||
| Guest Messaging | ||
| Mobile App | ||
| On premise | ||
| PCI Compliant | ||
| Revenue management module | ||
| Rules Based Room Assignments | ||
| Spa & Wellness Module |
Showing top differences. 9 more features differ between these products.
Ranks higher for
Unique capabilities
What hoteliers love
Sirvoy receives high praise for its excellent customer support, noted for being responsive, helpful, and timely. Users appreciate the prompt assistanc... Sirvoy receives high praise for its excellent customer support, noted for being responsive, helpful, and timely. Users appreciate the prompt assistance, which facilitates problem resolution effectively.
Most users find Sirvoy highly intuitive and easy to navigate, which is particularly beneficial for those new to the hospitality industry. This simplic... Most users find Sirvoy highly intuitive and easy to navigate, which is particularly beneficial for those new to the hospitality industry. This simplicity allows for a smooth onboarding process without the need for extensive training.
Users highlight the system's efficiency in managing reservations and guest profiles. However, certain functionalities such as linking rooms into suite... Users highlight the system's efficiency in managing reservations and guest profiles. However, certain functionalities such as linking rooms into suites or offering package deals are noted as areas that require enhancement.
Where hoteliers push back
Some users express dissatisfaction with Sirvoy's reporting limitations, specifically the absence of a daily sales report and the need for improved fin... Some users express dissatisfaction with Sirvoy's reporting limitations, specifically the absence of a daily sales report and the need for improved financial and invoicing features. There's also feedback on the lack of advanced CRM options and difficulties in integrating upselling features.
Sirvoy allows for some degree of customization which users find helpful in tailoring the system to their specific property needs. Yet, a few users wis... Sirvoy allows for some degree of customization which users find helpful in tailoring the system to their specific property needs. Yet, a few users wish for more flexibility in invoice customization and dynamic billing options.
Ranks higher for
Unique capabilities
Where the ratings diverge most
It depends on your requirements. ASA Hotel Software and Sirvoy share many core Property Management Systems features, but each has unique capabilities. ASA Hotel Software offers 49 verified integration partners, while Sirvoy offers 21. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. ASA Hotel Software leads in ease of use at 4.7/5 vs 4.7/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
ASA Hotel Software: No. Sirvoy: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. ASA Hotelsoftware has an HT Score of 0 and Sirvoy has 85. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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