ASA Hotel Software vs. Sirvoy: Which Is Right for You?

Updated May 16, 2026  ·  116 verified reviews analyzed

TLDR

We analyzed 116 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:

ASA Hotelsoftware shines , with exclusive features like Revenue management module and Mobile App.

Sirvoy shines when it comes to customer support , with exclusive features like Guest Messaging and Tablet/Kiosk Check-in.

See the full breakdown below ↓

How Does ASA Hotel Software Compare to Sirvoy?

Side-by-side ratings based on 116 verified hotelier reviews on HTR.

HTScore
0
85
Likelihood to Recommend
100%
94%
Ease of Use
4.7/5
4.7/5
Customer Support
4.7/5
4.9/5
Value for Money
4.7/5
4.5/5
Starting Price From $1,000/mo From $200/mo
Verified Reviews 11 105

What Are the Pros and Cons of ASA Hotel Software vs Sirvoy?

After analyzing 116 verified reviews, ASA Hotelsoftware users most value its , while Sirvoy users highlight customer support, ease of use, reservation management. Click any theme to see what reviewers say.

ASA Hotelsoftware ASA Hotelsoftware Sirvoy Sirvoy
Pros
+ Customer Support
+ Ease of Use
+ Reservation Management
+ User Interface and Design
Cons
Functionality Limitations
Customization and Adaptability
Cost and Value for Money

ASA Hotelsoftware vs Sirvoy: Rankings by Hotel Segment

How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.

By Hotel Size

Segment ASA Hotelsoftware ASA Hotelsoftware Sirvoy Sirvoy
Small (10-24 rooms) #49 4 reviews #22 36 reviews
Mid-Size (25-74 rooms) #43 6 reviews #48 3 reviews
Large (75-199 rooms) #46 1 reviews
X-Large (200+ rooms) #27 1 reviews

By Property Type

Segment ASA Hotelsoftware ASA Hotelsoftware Sirvoy Sirvoy
Boutique #61 1 reviews #29 21 reviews
Luxury #51 2 reviews #37 7 reviews
Branded / Chain #59 1 reviews #42 4 reviews
Extended Stay #39 2 reviews #35 3 reviews

By Region

Segment ASA Hotelsoftware ASA Hotelsoftware Sirvoy Sirvoy
North America #23 16 reviews
Europe #27 11 reviews #16 31 reviews
Asia Pacific #13 6 reviews
Middle East #27 0 reviews

The Decision

Choosing between ASA Hotelsoftware and Sirvoy hinges on the specific needs and scale of your hotel. Both systems address core property management functions, but ASA is a comprehensive platform with a broader feature set and a stronger European market presence, while Sirvoy emphasizes simplicity, affordability, and ease of use for smaller properties. Your decision should reflect whether you prioritize extensive capabilities or streamlined onboarding.

ASA Hotelsoftware offers an all-in-one package with specialized modules, whereas Sirvoy focuses on facilitating basic operations and online bookings. How do your property’s operational complexity and growth plans align with each?

Are you looking for a robust, feature-rich system suited for large resorts, or a straightforward tool that gets the job done for B&Bs and small hotels? This decision may impact your long-term efficiency and guest experience.

Is ASA Hotelsoftware or Sirvoy Better for Hotels?

ASA Hotelsoftware and Sirvoy solve the fundamental challenge of managing reservations, guest data, and daily operations, but they diverge significantly in scope. ASA’s platform covers advanced modules like revenue management, spa & wellness, and mobile apps, designed to serve larger, multi-department hotels. Sirvoy offers essential property management features, with a focus on ease and affordability, ideal for small properties.

ASA’s extensive feature set (34 shared features plus 12 exclusive modules) makes it suitable for resorts and properties with diverse needs, while Sirvoy’s core offerings—booking engine, channel manager, and online check-in—are better suited for smaller, straightforward properties. Do you need detailed operational control or a simple, reliable system?

Review recency and review count favor Sirvoy, with 95 recent reviews versus ASA’s 11, giving Sirvoy more current data and user feedback. ASA’s overall rating is 5/5, reflecting very high satisfaction among its users, whereas Sirvoy’s 0/5 rating indicates dissatisfaction or a lack of comprehensive reviews.

Are you prepared to invest in a more complex, potentially more costly system for advanced features, or do you prefer a straightforward solution that keeps costs low and onboarding rapid?

ASA Hotelsoftware vs Sirvoy: Which Should Your Hotel Choose?

If your hotel demands a versatile system capable of managing multiple departments, complex pricing models, and a variety of guest services, ASA Hotelsoftware is the clear choice. It offers modules for spa, revenue management, and mobile apps, which are absent in Sirvoy, making it better for resorts or hotels aiming to expand services.

If your property is small, with basic operational needs and a focus on online bookings, Sirvoy provides an intuitive interface at a lower price point ($200 vs $1,000). Its dedicated channel manager and booking engine are strong advantages for properties seeking to increase occupancy without the complexity of larger systems.

For properties in Europe or those needing multi-department management, ASA’s regional focus and feature depth outweigh Sirvoy’s simplicity. Conversely, if affordability and ease of onboarding are your priorities, Sirvoy’s user-friendly design and 24/7 support make it appealing.

In summary, choose ASA if you prioritize broad functionality, integration, and scalability. Opt for Sirvoy if you want a quick-to-implement, cost-effective solution for small to medium properties.

Is ASA Hotelsoftware or Sirvoy Easier to Use?

Both systems are rated highly for ease of use, with ASA scoring 4.73/5 and Sirvoy 4.64/5. ASA’s onboarding experience is rated 4.6/5; users praise its logical navigation and staff adoption. Several reviews note that ASA is easy for staff to learn, even for those without technical backgrounds.

Sirvoy, while slightly lower at 4.64/5, is celebrated for its simplicity and quick setup, especially for beginners. Support from Sirvoy is frequently highlighted as excellent, with staff offering helpful guidance during onboarding and troubleshooting.

Edge: ASA. Its broader feature set might seem complex initially, but its interface is designed for intuitive navigation, and recent reviews reinforce ease of staff adoption despite advanced modules.

Which Has Better Features: ASA Hotelsoftware or Sirvoy?

ASA’s platform offers 34 shared features plus 12 exclusive modules, including spa & wellness, revenue management, mobile app, digital registration, and shift planning. These features enable larger properties to manage diverse operations within a single system.

Sirvoy provides key features such as a booking engine, channel manager, guest messaging, and online checkout, totaling 9 unique features. However, it lacks modules like revenue management, spa, or staff shift planning, which are critical for resorts or large hotels.

ASA’s extensive feature count clearly favors properties needing advanced management tools, while Sirvoy’s focus on core functions makes it ideal for smaller operations.

Edge: ASA. Its broader and more specialized feature set supports complex hotel operations and multi-department management.

Which Has Better Customer Support: ASA Hotelsoftware or Sirvoy?

ASA’s customer support is rated 4.73/5, with reviews noting quick responses and high availability, although some mention slow updates on certain matters. Its onboarding process is also rated 4.6/5, with users appreciating the dedicated contact persons.

Sirvoy slightly outperforms with a 4.85/5 rating, with reviews emphasizing excellent, prompt, and friendly support. Many users highlight that its support team helps resolve issues swiftly, often through live chat or email.

Edge: Sirvoy. Its support ratings and recent reviews showcase superior responsiveness, especially valuable for smaller hotels or properties new to PMS systems.

Which Do Hoteliers Rate Higher: ASA Hotelsoftware or Sirvoy?

ASA’s reviews are fewer but highly positive, with a perfect 5/5 rating and 100% likelihood to recommend among 11 reviews. It scores 5/5 in the hotel segment, reflecting strong satisfaction from resorts and larger properties.

Sirvoy, with 95 reviews, has a slightly lower overall rating of 0/5, but a high likelihood to recommend at 94%. It is appreciated for its ease of use and customer support, especially among small hotel operators and B&Bs.

Given the recent reviews, Sirvoy’s higher review count and ratings make it the more trusted choice for current hotelier sentiment.

Edge: Sirvoy. Its higher review volume and recent feedback lend confidence in its reliability and satisfaction.

How Much Do ASA Hotelsoftware and Sirvoy Cost?

ASA Hotelsoftware’s base price is $1,000 with no freemium option or monthly fees. Its cost reflects its extensive feature set and target market of larger hotels and resorts.

Sirvoy charges $200 as a base price, with no ongoing monthly or implementation fees, and offers a 30-day trial. Its affordability makes it attractive for smaller properties or those testing property management software.

Cost considerations should align with your property size and feature needs: ASA’s higher price suits larger operations, while Sirvoy’s lower entry point suits small to medium hotels.

What Type of Hotel Should Use ASA Hotelsoftware?

  • Hotels that operate multiple departments like spa, wellness, or restaurant services.
  • Resorts and large properties needing revenue management and detailed reporting.
  • Hotels seeking a scalable platform with modules for staff shift planning and digital registration.
  • Properties looking for a mobile app for staff and guest use.
  • Hotels in Europe, especially in Germany, Austria, and Switzerland, where ASA’s regional focus is strong.

Not ideal if your hotel has minimal management needs or limited budget, as ASA’s complexity and cost may be overkill.

What Type of Hotel Should Use Sirvoy?

  • Small to medium-sized hotels, B&Bs, hostels, and vacation rentals.
  • Properties seeking an affordable, quick-to-implement property management system.
  • Hotels emphasizing online booking, channel management, and guest communication.
  • Businesses that prefer cloud-based solutions with mobile accessibility.
  • Hotels in North America, Europe, or other regions where Sirvoy has extensive channel integrations.

Not ideal if your property requires advanced modules like revenue management, spa, or detailed CRM functions.

The Bottom Line for Hotels

ASA Hotelsoftware stands out as a comprehensive, multi-department management system designed for larger, complex hotels and resorts. Its extensive feature set supports operational efficiency, scalability, and detailed reporting, making it ideal for properties with diverse needs and growth ambitions.

If your hotel needs advanced modules, multi-department integration, or operates at a resort scale, ASA’s higher cost and complexity are justified by the added capabilities. Its strong European presence and high satisfaction among larger hotel segments reinforce this choice.

On the other hand, Sirvoy offers an affordable, user-friendly system suited for small to medium properties focused on online bookings, simple reservation management, and basic operations. Its excellent customer support and rapid onboarding make it a solid pick for properties prioritizing ease and cost-efficiency.

Choose ASA if you require a feature-rich, scalable platform capable of handling complex operations and multiple departments. Select Sirvoy if your focus is on straightforward, reliable management with minimal setup and budget considerations.


This comparison provides you with clear guidance based on current data, user reviews, and feature sets. Consider your hotel’s size, operational complexity, and growth plans to make the best choice.

How Much Do ASA Hotel Software and Sirvoy Cost?

Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.

ASA Hotelsoftware ASA Hotelsoftware Sirvoy Sirvoy
Starting Price From $1,000/mo From $200/mo

Which Features Does ASA Hotel Software Have That Sirvoy Doesn't (and Vice Versa)?

According to HTR's product database, ASA Hotel Software and Sirvoy share 34 features. Here are the key differences — features one has that the other lacks.

Feature ASA Hotelsoftware ASA Hotelsoftware Sirvoy Sirvoy
Automated night audit
Automated reminders
Booking Engine
Channel Manager
Digital Registration
Guest Messaging
Mobile App
On premise
PCI Compliant
Revenue management module
Rules Based Room Assignments
Spa & Wellness Module

Showing top differences. 9 more features differ between these products.

ASA Hotelsoftware vs Sirvoy: The Bottom Line

ASA Hotelsoftware
ASA Hotelsoftware
5.0/5 from 11 reviews

Ranks higher for

Mid-Size (25-74 rooms) #43 vs #48
IT #7 vs #16

Unique capabilities

Spa & Wellness Module Revenue management module Mobile App On premise Digital Registration
4.7/5 ease of use 4.7/5 support 49 integrations
Visit Profile
Sirvoy
Sirvoy
4.7/5 from 105 reviews

What hoteliers love

Customer Support 94% positive

Sirvoy receives high praise for its excellent customer support, noted for being responsive, helpful, and timely. Users appreciate the prompt assistanc... Sirvoy receives high praise for its excellent customer support, noted for being responsive, helpful, and timely. Users appreciate the prompt assistance, which facilitates problem resolution effectively.

Ease of Use 83% positive

Most users find Sirvoy highly intuitive and easy to navigate, which is particularly beneficial for those new to the hospitality industry. This simplic... Most users find Sirvoy highly intuitive and easy to navigate, which is particularly beneficial for those new to the hospitality industry. This simplicity allows for a smooth onboarding process without the need for extensive training.

Reservation Management 75% positive

Users highlight the system's efficiency in managing reservations and guest profiles. However, certain functionalities such as linking rooms into suite... Users highlight the system's efficiency in managing reservations and guest profiles. However, certain functionalities such as linking rooms into suites or offering package deals are noted as areas that require enhancement.

Where hoteliers push back

Functionality Limitations 100% negative

Some users express dissatisfaction with Sirvoy's reporting limitations, specifically the absence of a daily sales report and the need for improved fin... Some users express dissatisfaction with Sirvoy's reporting limitations, specifically the absence of a daily sales report and the need for improved financial and invoicing features. There's also feedback on the lack of advanced CRM options and difficulties in integrating upselling features.

Customization and Adaptability 73% negative

Sirvoy allows for some degree of customization which users find helpful in tailoring the system to their specific property needs. Yet, a few users wis... Sirvoy allows for some degree of customization which users find helpful in tailoring the system to their specific property needs. Yet, a few users wish for more flexibility in invoice customization and dynamic billing options.

Ranks higher for

Small (10-24 rooms) #22 vs #49
X-Small (< 10 rooms) #10 vs #42
Bed & Breakfast & Inns #24 vs #47
Boutique #29 vs #61

Unique capabilities

Channel Manager Booking Engine Guest Messaging Automated reminders Rules Based Room Assignments
4.7/5 ease of use 4.9/5 support 21 integrations
Visit Website

Where the ratings diverge most

Overall Rating ASA Hotelsoftware 5.0 vs 0.0 (+5)

Frequently Asked Questions About ASA Hotel Software vs Sirvoy

Can ASA Hotel Software replace Sirvoy?

It depends on your requirements. ASA Hotel Software and Sirvoy share many core Property Management Systems features, but each has unique capabilities. ASA Hotel Software offers 49 verified integration partners, while Sirvoy offers 21. Review the feature comparison above to see where they differ before switching.

Which is better for small or independent hotels?

Small hotels should prioritize ease of use and fast onboarding. ASA Hotel Software leads in ease of use at 4.7/5 vs 4.7/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.

Do ASA Hotel Software or Sirvoy offer a free plan?

ASA Hotel Software: No. Sirvoy: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.

How Does HTR Evaluate and Rank ASA Hotel Software and Sirvoy?

The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. ASA Hotelsoftware has an HT Score of 0 and Sirvoy has 85. Here is how the score is calculated.

Criteria Group Weight What It Measures
Customer Ratings & Reviews

How highly do users recommend this product?

Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories

The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias.

Partner Ecosystem

How highly do tech partners recommend this company?

Partner Recommendations, Integration Quantity, Integration Quality

Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack.

Customer Centricity

How customer-centric is this organization?

Certified Support, Review Consistency, Profile Completeness

Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features.

Reach, Staying Power & Resources

How extensive is this company's reach and resourcing?

Geographic Reach, Staying Power, Company Resources, Trending Score

Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity.

Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →

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