The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 154 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Anand Systems Inc. (ASI) shines in ease of use and customer support , with exclusive features like Mobile App and Tablet/Kiosk Check-in.
roommaster shines when it comes to technical support — especially for brand properties (4.0/5) , with exclusive features like Guest Feedback Management and Revenue management module.
Side-by-side ratings based on 154 verified hotelier reviews on HTR.
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| Starting Price | From $300/mo | From $500/mo |
| Verified Reviews | 2 | 152 |
After analyzing 154 verified reviews, Anand Systems Inc. (ASI) users most value its , while roommaster users highlight technical support, reservation management, user-friendly interface. Click any theme to see what reviewers say.
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Technical Support
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Reservation Management
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User-friendly Interface
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System Stability
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Customizable Reports
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How each product ranks among Hotel Management Software vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #33 2 reviews | #14 47 reviews |
| Mid-Size (25-74 rooms) ▾ | #28 0 reviews | #7 66 reviews |
| Large (75-199 rooms) ▾ | — | #6 10 reviews |
| X-Large (200+ rooms) | #19 0 reviews | #14 1 reviews |
By Property Type
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| Boutique ▾ | #42 0 reviews | #11 46 reviews |
| Luxury ▾ | #40 0 reviews | #17 15 reviews |
| Branded / Chain ▾ | #29 1 reviews | #12 20 reviews |
| Extended Stay ▾ | #32 0 reviews | #11 14 reviews |
By Region
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| North America ▾ | #19 2 reviews | #8 102 reviews |
| Europe ▾ | — | #18 7 reviews |
| Asia Pacific | #22 0 reviews | — |
| Middle East | — | #17 0 reviews |
Choosing the right hotel management software influences your team's efficiency, guest satisfaction, and ultimately your revenue. Both Anand Systems Inc. (ASI) and roommaster HMS aim to streamline operations, but their approaches differ significantly. ASI offers an all-in-one platform with a focus on automation and scalability, while roommaster emphasizes deep integration, customization, and robust reporting. Which system aligns better with your property’s specific needs?
Both ASI PMS and roommaster HMS are designed to centralize hotel operations, but their strengths and weaknesses are quite distinct. ASI is built to manage reservations, front desk, and financials within a simplified, cloud-based environment, supporting multi-property portfolios with role-based controls. roommaster, on the other hand, offers a broader feature set, including POS, guest feedback, and revenue modules, with a strong emphasis on integration and detailed reporting.
While ASI's recent reviews highlight its user-friendly interface and ease for daily operations, the limited review count (just 2 reviews in the last 6 months) makes its current data less reliable. Conversely, roommaster’s 129 reviews, with 32 recent ones, provide a clearer picture of ongoing performance, with many users emphasizing stability and comprehensive features. Do you prioritize simplicity or advanced customization?
If your hotel needs a system that offers extensive integrations—such as POS, guest feedback, and revenue management—and supports large or complex operations, roommaster is the clear choice. It is especially suitable for properties that require deep customization, detailed reports (over 270), and multi-property management in multiple regions.
If your hotel prefers an intuitive, scalable platform with a straightforward reservation and housekeeping focus—especially if you value ease of use and rapid onboarding—ASI PMS is more suitable. Its recent reviews praise its simplicity, especially for small to mid-sized properties, with the added benefit of competitive pricing at $300/month.
ASI PMS is rated 5/5 for ease of use, with users describing it as very user-friendly and quick to learn. Its onboarding process is praised as highly effective, with many users noting that staff can adapt without extensive training. However, some review comments mention that the mobile app and performance could be improved.
roommaster scores slightly lower at 4.41/5 but still earns high marks for ease of use and training. Users highlight its intuitive interface and simple reservation management, which helps new employees get up to speed quickly. Yet, some users mention that initial setup can be improved with onsite training.
Edge: ASI PMS.
ASI offers 9 features unique to its platform, including multi-lingual support, mobile app, tablet/kiosk check-in, automated assignments, and integrated CRS. Its features focus on automating routine tasks and streamlining front desk and housekeeping workflows.
roommaster provides 31 exclusive features, including POS, guest feedback, revenue management, online booking engine, guest CRM, and native email marketing. It also boasts over 270 built-in reports, offering extensive business intelligence.
Given the feature counts—ASI with 9 unique features and roommaster with 31—roommaster clearly provides a broader suite of capabilities. If your hotel needs specialized tools like POS or revenue modules, roommaster is preferable. Otherwise, ASI’s core functionalities may suffice.
Edge: roommaster HMS.
Both products score highly on customer support, with ASI rated 5/5 and roommaster at 4.34/5. Recent reviews for ASI praise its responsive, professional support available 24/7, with users emphasizing the quick assistance when needed.
roommaster’s support is also highly regarded, with users appreciating its prompt response times and helpful user forums. However, some reviews mention occasional post-maintenance issues, indicating room for improvement in stability after updates.
Edge: ASI PMS.
roommaster's integration count is significantly higher, with 56 verified partners compared to ASI’s 19. Both systems share about 10 integrations, including partners like SiteMinder, Cendyn, and TrustYou.
roommaster’s extensive integration options include POS, guest communication, and revenue modules—making it a flexible choice for properties that rely on third-party systems. If connectivity and third-party ecosystem are priorities, roommaster leads.
Edge: roommaster HMS.
roommaster’s overall rating is 4.32/5 based on 129 reviews, with recent feedback emphasizing stability, feature richness, and responsiveness. Many users, especially from independent and small chain hotels, highlight its ease of use and comprehensive reporting.
ASI’s rating is 0/5, but with only 2 reviews—one of which is highly positive, praising its user-friendliness and operational impact. Due to the limited data, roommaster’s higher and more recent ratings are more reliable indicators of performance.
Edge: roommaster HMS.
ASI charges a fixed monthly fee of $300, with no additional implementation or trial fees, making it a cost-effective option for small to mid-sized hotels. Its straightforward pricing is a plus for hotels seeking predictable expenses.
roommaster costs $500/month, with no setup or trial fees. Its higher price reflects its broader feature set and deeper customization options, which may be more suitable for larger or complex properties.
The core difference is that ASI PMS emphasizes simplicity, ease of use, and affordability, making it well-suited for small to mid-sized hotels that need a straightforward management solution. roommaster offers a broader feature set with advanced integrations and extensive reporting, ideal for larger properties or those with complex operational needs.
Choose ASI PMS if your hotel values quick onboarding, stable cloud operation, and streamlined reservation workflows at a lower price point. Opt for roommaster if your hotel requires deep integration, advanced revenue tools, and detailed customization, even if it comes at a higher cost.
In conclusion, if you prioritize recent reviews, comprehensive features, and a wider regional presence, roommaster HMS is the stronger choice. For hotels seeking a simple, cost-effective, and well-rated platform with quick setup, ASI PMS is the better fit.
Hotel Management Software pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | From $300/mo | From $500/mo |
According to HTR's product database, ASI PMS - All-in-one Hotel Management Software and roommaster HMS share 38 features. Here are the key differences — features one has that the other lacks.
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| Automated Assignments | ||
| Channel Manager | ||
| Direct billing | ||
| Guest Feedback Management | ||
| Housekeeping Mobile App | ||
| Mobile App | ||
| Multi-lingual | ||
| Point of Sale | ||
| Rate Shopping Module | ||
| Revenue management module | ||
| Spa & Wellness Module | ||
| Tablet/Kiosk Check-in |
Showing top differences. 28 more features differ between these products.
We analyzed 5 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"We needed a system that removed our dependency on remote desktop and made daily operations simpler for the team. ASI 7.0 gave us direct access, a familiar setup, and a much smoothe..."
"From my point of view as an asset manager that has the responsibility to tell the owners about their investment, roommaster gives me all that information. It's easy to report and e..."
No published case study for this goal yet.
"We’re an independent hotel surrounded by giants, but roomMaster gave us the tools we needed to stand tall alongside them."
Ranks higher for
Unique capabilities
What hoteliers love
The technical support team's responsiveness and expertise are consistently lauded, with many users expressing satisfaction with prompt issue resolutio... The technical support team's responsiveness and expertise are consistently lauded, with many users expressing satisfaction with prompt issue resolutions. However, some suggest better testing before updates to mitigate post-release issues.
Users praise ROOMMASTER for its ease of booking management, assisting in smooth reservation workflows and direct bookings. However, some report issues... Users praise ROOMMASTER for its ease of booking management, assisting in smooth reservation workflows and direct bookings. However, some report issues with OTA integrations leading to overbooking. Enhanced automation and seamless channel management would improve the overall efficiency.
Users commend the software's user-friendly design and ease of navigation, especially in handling reservations and transactions. However, some feedback... Users commend the software's user-friendly design and ease of navigation, especially in handling reservations and transactions. However, some feedback suggests improvements for certain features like search menus and run-time variables.
Where hoteliers push back
Several reviews highlight frustrations with system downtimes and occasional instability. Users recommend improvements in cloud stability to ensure con... Several reviews highlight frustrations with system downtimes and occasional instability. Users recommend improvements in cloud stability to ensure consistent operations, especially during reservations or updates.
While ROOMMASTER offers reporting capabilities, users often find report customization limited and desire more flexible filtering and integration with... While ROOMMASTER offers reporting capabilities, users often find report customization limited and desire more flexible filtering and integration with other systems. Improved options for tailored reports could enhance overall data utilization for strategic planning.
Ranks higher for
Unique capabilities
Where the ratings diverge most
It depends on your requirements. ASI PMS - All-in-one Hotel Management Software and roommaster HMS share many core Hotel Management Software features, but each has unique capabilities. ASI PMS - All-in-one Hotel Management Software offers 19 verified integration partners, while roommaster HMS offers 56. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. ASI PMS - All-in-one Hotel Management Software leads in ease of use at 5.0/5 vs 4.4/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
ASI PMS - All-in-one Hotel Management Software: No. roommaster HMS: No. Neither product currently offers a free tier. Most Hotel Management Software vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Anand Systems Inc. (ASI) has an HT Score of 0 and roommaster has 84. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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