The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 235 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Anand Systems Inc. (ASI) shines in ease of use and customer support , with exclusive features like On premise and Lobby Kiosk.
eviivo shines when it comes to responsive customer support — especially for Vacation Rentals & Villas properties (0.0/5) , with exclusive features like Guest Messaging and Guest App.
Side-by-side ratings based on 235 verified hotelier reviews on HTR.
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| Starting Price | From $300/mo | From $700/mo |
| Verified Reviews | 27 | 208 |
After analyzing 235 verified reviews, Anand Systems Inc. (ASI) users most value its ease of use and intuitive interface, reservation and front desk management, product stability and reliability, while eviivo users highlight responsive customer support, onboarding expertise, technical efficiency. Click any theme to see what reviewers say.
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Ease of Use and Intuitive Interface
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Responsive Customer Support
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Reservation and Front Desk Management
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Onboarding Expertise
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Product Stability and Reliability
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Technical Efficiency
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Detailed and Comprehensive Reporting
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Booking and Reservation Efficiency
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Technical Support Quality
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Improvement Suggestions
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Integration with Third-Party Platforms
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Customization and Feature Development
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #74 0 reviews | #15 54 reviews |
| Mid-Size (25-74 rooms) ▾ | #74 0 reviews | #23 23 reviews |
| Large (75-199 rooms) ▾ | — | #20 8 reviews |
| X-Large (200+ rooms) | #19 2 reviews | #18 2 reviews |
By Property Type
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| Boutique ▾ | #72 1 reviews | #19 41 reviews |
| Luxury ▾ | #51 2 reviews | #16 38 reviews |
| Branded / Chain ▾ | #67 0 reviews | #19 21 reviews |
| Extended Stay ▾ | #48 1 reviews | #10 18 reviews |
By Region
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| North America ▾ | #44 0 reviews | #15 39 reviews |
| Europe ▾ | — | #6 142 reviews |
| Asia Pacific | #27 1 reviews | #33 2 reviews |
| Middle East | — | #29 1 reviews |
Choosing the right property management system (PMS) can significantly impact your hotel’s operations, guest experience, and revenue. Both Anand Systems Inc. (ASI) and eviivo Suite™ aim to streamline hotel management, but they differ in scale, features, user feedback, and support. Your decision hinges on whether you prioritize more recent reviews, broader integrations, or specific functionalities aligned with your property type.
Both products address core hotel management needs—reservations, billing, and guest communication—but where do they truly stand out? Let’s compare.
Both ASI PMS and eviivo Suite™ are cloud-based solutions designed to simplify hotel operations, yet they target slightly different hotel profiles. ASI offers a more comprehensive, feature-rich platform primarily suited for properties seeking detailed reporting, multi-property management, and extensive integrations. Conversely, eviivo Suite™ emphasizes user-friendly booking, guest messaging, and channel management, making it ideal for small-to-medium properties, vacation rentals, and independents.
While ASI boasts a longer history and deeper analytics, eviivo’s recent reviews are more numerous and current, indicating a more active user base. Do you need a robust, enterprise-level system or a flexible, easy-to-use platform? The choice depends on your hotel profile.
If your hotel needs a scalable PMS capable of handling multiple properties with detailed reporting, real-time rate control, and integrations with channel managers like SiteMinder and Diamo, go with ASI. Its users consistently praise its ease of daily operations, advanced analytics, and support for large, complex properties.
If your hotel is a small to medium independent, vacation rental, or boutique property that values seamless booking, guest communication, and strong OTA integrations, eviivo Suite™ is the better fit. Its users highlight its simplicity, automation, and excellent customer support, especially for online bookings and guest messaging. For properties prioritizing ease and speed, eviivo’s recent reviews lean heavily in its favor.
Ease of use is one of ASI’s standout features, with a rating of 4.88/5 based on recent reviews. Users describe ASI’s interface as intuitive, clear, and straightforward, making onboarding quick for staff unfamiliar with hotel tech. Support is highly responsive, and system stability ensures smooth daily functions.
eviivo Suite™ scores slightly lower at 4.43/5 but remains highly rated for its user-friendly booking and communication tools. Users appreciate its straightforward setup and mobile app, though some find its interface less modern and customizable. Edge: ASI.
ASI offers 5 unique features, including integrated ID & Passport Scanner, Rules-Based Room Assignments, Lobby Kiosk, and on-premise deployment, catering to hotels needing advanced, physical check-in solutions and detailed guest management.
eviivo has 9 distinct features, notably Guest Messaging, Guest App, Online Checkout, Payment Requests, and GDPR Compliance, all designed to optimize guest interaction and operations across multiple channels. It also offers AI-powered guest communication with eviivo Concierge.
With more distinct features, eviivo clearly leads. Edge: eviivo Suite™.
Both solutions boast high support ratings, with ASI’s support rated 4.73/5 and eviivo’s at 4.42/5. ASI’s support team is known for quick resolutions and professional service, although some users mention response delays.
eviivo’s support team receives consistent praise for responsiveness and onboarding assistance. Many users cite their positive experiences, especially during system integration and troubleshooting phases. Given recent reviews, ASI’s support slightly edges out, but both are strong contenders. Edge: ASI.
eviivo outstrips ASI with 32 verified integrations, including major OTAs like Expedia, Booking.com, and VRBO, plus channel managers and payment gateways. Shared integrations include Actabl and RoomPriceGenie, but eviivo’s broader ecosystem supports larger distribution networks.
ASI has 18 verified partners, including SiteMinder and Duetto, but fewer direct OTA integrations. If extensive OTA and channel partner connections are crucial, eviivo’s larger integration pool makes it the better choice. Edge: eviivo Suite™.
eviivo’s recent reviews, from a large and diverse user base (191 reviews in the last 6 months), give it an overall rating of 87.05, with a 95% likelihood to recommend. Its users span B&Bs, vacation rentals, and boutique hotels, often praising ease of use, automation, and support.
ASI has only 26 reviews, all from property segments rated poorly (0/5), which skews negative and suggests less recent satisfaction. Given the volume and recency, eviivo’s user ratings are more reliable and favorable. Edge: eviivo Suite™.
ASI’s pricing is fixed at $300 per month with no freemium or trial options noted, making it a predictable investment for larger properties or chains. eviivo’s base price starts at $700 monthly, also without trial or freemium plans, but its premium features and OTA integrations can add value.
While both are premium-priced, ASI’s lower base cost might appeal to budget-conscious hotels, but eviivo’s broader feature set could justify the higher fee for smaller properties seeking more automation and integrations.
In summary, ASI PMS offers a mature, feature-rich platform favored for large or multi-property operations, with a long-standing reputation and strong support. Its user reviews are consistently positive, especially for ease of use and stability, giving it an edge for complex hotel groups.
Eviivo Suite™, on the other hand, has an overwhelming advantage in recent reviews, user ratings, and features oriented toward small-to-medium properties. Its OTA integrations, guest messaging, and automation tools make it ideal for independent hoteliers focused on online visibility and guest experience.
If your priority is a proven, scalable system with extensive analytics, choose ASI. If you want a straightforward, well-integrated booking platform with excellent support, eviivo’s recent user feedback makes it the clear leader.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | From $300/mo | From $700/mo |
According to HTR's product database, ASI PMS and eviivo Suite™ PMS share 42 features. Here are the key differences — features one has that the other lacks.
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| Centralized Messaging | ||
| Employee Messaging | ||
| Guest App | ||
| Guest Messaging | ||
| ID Scanning & Registration Pre-fill | ||
| Integrated ID & Passport Scanner | ||
| Lobby Kiosk | ||
| On premise | ||
| Online Checkout | ||
| Payment Requests | ||
| Rules Based Room Assignments |
Showing top differences. 2 more features differ between these products.
We analyzed 9 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"Because of the automation from the eviivo Suite, it saves me a huge amount of time. This time I can use on growing the business; working on the business instead of in the business...."
"We needed a system that removed our dependency on remote desktop and made daily operations simpler for the team. ASI 7.0 gave us direct access, a familiar setup, and a much smoothe..."
"Auf eviivo könnte ich heut gar nicht mehr drauf verzichten. Das Hotel ohne dieses Programm zu führen, scheint mir fast unmöglich, weil die Zeit, die ich jetzt erspart habe, die ich..."
No published case study for this goal yet.
"Aujourd’hui on a la possibilité de gérer l’ensemble de notre parc, que ce soit la tarification, le calendrier, la communication en un seul clic pour gérer plus de 50 appartements,..."
What hoteliers love
Users unanimously praise ASI for its user-friendly and intuitive interface, facilitating a smooth reservation management process and simplifying daily... Users unanimously praise ASI for its user-friendly and intuitive interface, facilitating a smooth reservation management process and simplifying daily operations. It's especially accommodating for those without prior hotel industry experience.
The ASI system excels in managing front desk tasks and reservations, providing tools that enhance the efficiency of check-in/check-out processes and r... The ASI system excels in managing front desk tasks and reservations, providing tools that enhance the efficiency of check-in/check-out processes and room assignment.
The ASI system is commended for its robust, stable performance, ensuring consistent and reliable operation. It's particularly valued in environments w... The ASI system is commended for its robust, stable performance, ensuring consistent and reliable operation. It's particularly valued in environments with high operational demand.
Where hoteliers push back
ASI's technical support is generally appreciated for being responsive and efficient in resolving issues, although some users mention delays in respons... ASI's technical support is generally appreciated for being responsive and efficient in resolving issues, although some users mention delays in response times. The professionalism and helpfulness in training are highlighted.
A recurring critique highlights the need for better integration capabilities with third-party platforms, particularly for accounting and inventory man... A recurring critique highlights the need for better integration capabilities with third-party platforms, particularly for accounting and inventory management, which could streamline broader business processes.
Ranks higher for
Unique capabilities
What hoteliers love
Eviivo's customer support is frequently lauded for its responsiveness and efficiency. Support staff, such as Mr. Guetif, Joseph, and Xavier, provide e... Eviivo's customer support is frequently lauded for its responsiveness and efficiency. Support staff, such as Mr. Guetif, Joseph, and Xavier, provide exemplary assistance, which is crucial during the onboarding phase and when issues arise, enhancing overall user experience.
The platform offers expertise during the onboarding process, helping hotels integrate the system seamlessly. This guidance ensures consistent integrat... The platform offers expertise during the onboarding process, helping hotels integrate the system seamlessly. This guidance ensures consistent integration of information and optimal use of the PMS features, enhancing property management efficiency.
Eviivo is recognized for its technical efficiency, enabling users to complete tasks faster and with fewer errors. This reduces downtime and improves o... Eviivo is recognized for its technical efficiency, enabling users to complete tasks faster and with fewer errors. This reduces downtime and improves operational workflow, ensuring a smooth experience for hotel management.
Where hoteliers push back
Some users suggest improvements, particularly in expanding features such as mobile app development and more concrete daily usage tips to further optim... Some users suggest improvements, particularly in expanding features such as mobile app development and more concrete daily usage tips to further optimize business operations and leverage the platform’s capabilities.
While users are generally satisfied, there are requests for more customization options, including web and mobile app enhancements, which would further... While users are generally satisfied, there are requests for more customization options, including web and mobile app enhancements, which would further suit specific operational needs and provide additional value.
Ranks higher for
Unique capabilities
Where the ratings diverge most
It depends on your requirements. ASI PMS and eviivo Suite™ PMS share many core Property Management Systems features, but each has unique capabilities. ASI PMS offers 18 verified integration partners, while eviivo Suite™ PMS offers 32. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. ASI PMS leads in ease of use at 4.9/5 vs 4.5/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
ASI PMS: No. eviivo Suite™ PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Anand Systems Inc. (ASI) has an HT Score of 77 and eviivo has 87. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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