The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 27 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Anand Systems Inc. (ASI) shines in ease of use and customer support , with exclusive features like On premise and Transactional Emails (booking, folios, etc).
Passepartout shines .
Side-by-side ratings based on 27 verified hotelier reviews on HTR.
| HTScore |
|
|
| Likelihood to Recommend |
|
|
| Ease of Use |
|
|
| Customer Support |
|
|
| Value for Money |
|
|
| Starting Price | From $300/mo | Contact sales |
| Verified Reviews | 27 | 0 |
After analyzing 27 verified reviews, Anand Systems Inc. (ASI) users most value its ease of use and intuitive interface, reservation and front desk management, product stability and reliability, while Passepartout users highlight . Click any theme to see what reviewers say.
|
|
Passepartout |
|---|---|
| Pros | |
|
+
Ease of Use and Intuitive Interface
▾
|
|
|
+
Reservation and Front Desk Management
▾
|
|
|
+
Product Stability and Reliability
▾
|
|
|
+
Detailed and Comprehensive Reporting
▾
|
|
| Cons | |
|
−
Technical Support Quality
▾
|
|
|
−
Integration with Third-Party Platforms
▾
|
|
How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
|
Passepartout |
|---|---|---|
| Small (10-24 rooms) ▾ | #74 0 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #74 0 reviews | — |
| X-Large (200+ rooms) | #19 2 reviews | — |
By Property Type
| Segment |
|
Passepartout |
|---|---|---|
| Boutique | #72 1 reviews | — |
| Luxury | #51 2 reviews | — |
| Branded / Chain ▾ | #67 0 reviews | — |
| Extended Stay | #48 1 reviews | — |
By Region
| Segment |
|
Passepartout |
|---|---|---|
| North America ▾ | #44 0 reviews | — |
| Asia Pacific | #27 1 reviews | — |
Deciding between ASI PMS by Anand Systems Inc. and Passepartout hinges on your hotel’s specific needs. While both aim to streamline hotel operations, ASI PMS offers a more extensive feature set, better support, and a stronger market presence, especially given its more recent reviews and higher user ratings. Passepartout, by contrast, lacks review data and features, making it difficult to evaluate its suitability confidently. Your choice should reflect your hotel’s size, complexity, and operational priorities.
ASI PMS by Anand Systems Inc. stands out as the stronger option with a review count of 26 and a recent user rating of 77.43, compared to Passepartout’s lack of reviews and zero ratings. Its high ease of use, support quality, and extensive integrations make it a clear choice for hotels seeking a proven, scalable property management system. Passepartout’s absence of recent feedback makes it a less reliable contender at this stage.
Both ASI PMS and Passepartout aim to manage reservations, billing, and day-to-day operations, but their capabilities diverge significantly. ASI PMS features 47 unique functionalities, including multi-lingual support, online check-in, revenue management, and extensive integrations, while Passepartout offers no detailed feature list or reviews. This stark contrast indicates ASI’s more mature and comprehensive product, better suited for hotels seeking more control and automation. Does your hotel need robust tools for growth and integration?
If your hotel requires a feature-rich, scalable PMS with proven support and extensive integrations, go with ASI PMS. Its focus on operational efficiency, real-time reporting, and multi-property management makes it ideal for mid-sized to large hotels or chains. Conversely, if your hotel is a small property or single-site operation seeking basic management tools without complex integrations, Passepartout’s lack of detail and reviews mean it’s less likely to meet your needs effectively.
Based on the available ratings, ASI PMS is rated 4.88/5 for ease of use, reflecting its intuitive interface, streamlined workflows, and positive onboarding experiences. It has a proven track record of helping staff adapt quickly, with reviewers praising its user-friendly design, especially for check-in/check-out and reporting. Passepartout, with no ratings or reviews, cannot be assessed for usability. Edge: ASI PMS.
ASI PMS offers 47 distinct features, including integrated ID scanning, online check-in, channel management, revenue tools, and multi-currency support—none of which are available in Passepartout. Its comprehensive set allows hotels to automate and optimize most operational aspects, unlike Passepartout, which lacks detailed feature information. For hotels needing a full-suite PMS, ASI’s features clearly outpace Passepartout. Edge: ASI PMS.
With a 4.73/5 customer support rating and recent reviews praising responsiveness and professionalism, ASI PMS demonstrates a strong support structure. Users have highlighted how technical issues are resolved promptly, and onboarding is smooth. In contrast, Passepartout offers no review data or support insights, making it impossible to gauge support quality. Edge: ASI PMS.
ASI PMS integrates with 18 verified partners, including major platforms like SiteMinder, Cendyn, and Duetto, facilitating smooth distribution, billing, and revenue management. Passepartout, by comparison, has no verified integrations, limiting its ability to connect with other essential tools. For hotels relying on third-party systems, ASI’s integrations are a key advantage. Edge: ASI PMS.
ASI PMS enjoys a 97% likelihood of recommendation, supported by a high NPS score of 9.69/10 and recent reviews praising its stability, ease of use, and support. Its review count (26) and recent feedback provide a more accurate picture of user satisfaction. Passepartout, with no reviews or ratings, cannot be evaluated for user satisfaction. Edge: ASI PMS.
ASI PMS’s pricing starts at a straightforward $300 monthly fee, with no implementation or hidden charges. Passepartout’s pricing structure remains undisclosed, which complicates direct comparison. Given the transparent pricing of ASI PMS and its extensive feature set, it offers better clarity and value for investment.
The core difference lies in the maturity and feature set: ASI PMS is a comprehensive, well-supported solution with proven user satisfaction, while Passepartout lacks recent reviews and detailed capabilities, making it a less reliable option currently.
If your hotel needs advanced tools to handle complex operations, scale, and integrate with other systems, ASI PMS is the logical choice. Its high review count, recent positive feedback, and extensive feature set make it a safe bet for hotels aiming for efficiency and growth.
Conversely, if your property is small, straightforward, and you’re seeking a basic management system without the need for extensive integrations or support, Passepartout might suffice—but the lack of reviews and detailed information makes it harder to recommend confidently.
In conclusion, for most hotels evaluating a property management system today, ASI PMS offers the more proven, feature-rich, and supported solution, warranting your serious consideration.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
|
|
Passepartout | |
|---|---|---|
| Starting Price | From $300/mo | — |
These are the features each vendor has configured, organized by feature group — the same data shown in the vendor dashboard. Expand a group to compare features side by side.
| Feature |
|
Passepartout |
|---|---|---|
|
▾
Accounting & Finance
|
|
|
| Direct billing | ||
| RevPaR & ADR Reports | ||
| Multi-currency | ||
| Transactional Emails (booking, folios, etc) | ||
| Automated night audit | ||
|
▾
Marketing & Ecommerce
|
|
|
| Guest Communication (SMS Messaging) | ||
| Native Email Marketing | ||
| Guest profiles | ||
| Guest CRM | ||
| Gift Vouchers | ||
| Channel Manager | ||
| Booking Engine | ||
| Transactional Emails (booking, folios, etc) | ||
|
▾
Administration & Configuration
|
|
|
| Centralized user & role management | ||
| Multi-lingual | ||
| Cloud based | ||
| On premise | ||
|
▾
Customer Management
|
|
|
| Guest Communication (SMS Messaging) | ||
| Guest profiles | ||
| Centralized Messaging | ||
| Transactional Emails (booking, folios, etc) | ||
|
▾
Front Office
|
|
|
| Mobile Device Notes & Tasks (Voice-to-Text) | ||
| Mobile App | ||
| Automated night audit | ||
| Calendar view | ||
| Multi-lingual | ||
| Task Management | ||
| Automated reminders | ||
| Guest profiles | ||
| Tablet/Kiosk Check-in | ||
| Payment Requests | ||
| Centralized Messaging | ||
| Automated Space Optimization | ||
|
▾
Groups Management
|
|
|
| Group functionality | ||
| Automated Space Optimization | ||
|
▾
Guest Experience
|
|
|
| Integrated ID & Passport Scanner | ||
| Digital Registration | ||
| Guest App | ||
| Online Check-in | ||
| Online Checkout | ||
| Guest Messaging | ||
| Transactional Emails (booking, folios, etc) | ||
| ID Scanning & Registration Pre-fill | ||
| Lobby Kiosk | ||
|
▾
Housekeeping
|
|
|
| Housekeeping module | ||
| Housekeeping Mobile App | ||
| Real-Time Status Updates | ||
| Automated Assignments | ||
| Real Time Reporting | ||
| Shift Planning | ||
| Employee Messaging | ||
| Online Checkout | ||
|
▾
Payments
|
|
|
| Integrated Payment Terminal & Card Reader | ||
| Direct billing | ||
| Multi-currency | ||
| Payment processing | ||
| Payment Requests | ||
|
▾
Reservations Management
|
|
|
| RevPaR & ADR Reports | ||
| Gift Vouchers | ||
| Channel Manager | ||
| Integrated CRS | ||
| Drag-n-Drop Tapechart | ||
| Rate Management | ||
| Automated Space Optimization | ||
| Rules Based Room Assignments | ||
| Transactional Emails (booking, folios, etc) | ||
|
▾
Revenue Management
|
|
|
| RevPaR & ADR Reports | ||
| Custom rates | ||
| Ancillary revenue tracking | ||
| Revenue management module | ||
| Base Pricing | ||
|
▾
Taxes & Compliance
|
|
|
| PCI Compliant | ||
| GDPR Compliant | ||
| SOC2 Complaint | ||
| Tax Configuration | ||
|
▾
Support & Training
|
|
|
| Online 24/7 support | ||
|
▾
Food & Beverage
|
|
|
| EPoS | ||
|
▾
Spa
|
|
|
| Spa & Wellness Module |
We analyzed 1 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"We needed a system that removed our dependency on remote desktop and made daily operations simpler for the team. ASI 7.0 gave us direct access, a familiar setup, and a much smoothe..."
No published case study for this goal yet.
What hoteliers love
Users unanimously praise ASI for its user-friendly and intuitive interface, facilitating a smooth reservation management process and simplifying daily... Users unanimously praise ASI for its user-friendly and intuitive interface, facilitating a smooth reservation management process and simplifying daily operations. It's especially accommodating for those without prior hotel industry experience.
The ASI system excels in managing front desk tasks and reservations, providing tools that enhance the efficiency of check-in/check-out processes and r... The ASI system excels in managing front desk tasks and reservations, providing tools that enhance the efficiency of check-in/check-out processes and room assignment.
The ASI system is commended for its robust, stable performance, ensuring consistent and reliable operation. It's particularly valued in environments w... The ASI system is commended for its robust, stable performance, ensuring consistent and reliable operation. It's particularly valued in environments with high operational demand.
Where hoteliers push back
ASI's technical support is generally appreciated for being responsive and efficient in resolving issues, although some users mention delays in respons... ASI's technical support is generally appreciated for being responsive and efficient in resolving issues, although some users mention delays in response times. The professionalism and helpfulness in training are highlighted.
A recurring critique highlights the need for better integration capabilities with third-party platforms, particularly for accounting and inventory man... A recurring critique highlights the need for better integration capabilities with third-party platforms, particularly for accounting and inventory management, which could streamline broader business processes.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. ASI PMS and Passepartout share many core Property Management Systems features, but each has unique capabilities. ASI PMS offers 18 verified integration partners, while Passepartout offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. ASI PMS leads in ease of use at 4.9/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
ASI PMS: No. Passepartout: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Anand Systems Inc. (ASI) has an HT Score of 77 and Passepartout has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
|---|---|---|
| Customer Ratings & Reviews |
|
How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
|
How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
|
How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
|
How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
Custom recommendations tailored to your property