Assa Abloy vs. RoomRaccoon PMS:
Which Is Right for You?

The Decision

Choosing the right property management system (PMS) is crucial for your hotel’s operational efficiency and revenue growth. Assa Abloy offers a traditional, largely unreviewed solution with minimal recent feedback, while RoomRaccoon has built a strong reputation with a proven track record of satisfied users and recent positive reviews. Your decision hinges on whether you prioritize a well-supported, feature-rich platform or are considering a less proven, possibly more niche solution.

RoomRaccoon’s comprehensive approach to hotel management, with a broad suite of features and a high review score, positions it as the more reliable choice today. But does that advantage outweigh the potential limitations of Assa Abloy’s minimal market presence? That’s the key question.

Is Assa Abloy or RoomRaccoon Better for Hotels?

Assa Abloy’s property management offering is largely under the radar, with no recent reviews and no published overall rating, making it difficult to assess its true value. Conversely, RoomRaccoon boasts a 4.88 out of 5 overall rating, with 169 reviews, and recent feedback from five hotels in the last six months, indicating strong current user satisfaction.

While Assa Abloy aims to serve the hotel industry, its lack of public reviews and regional presence suggests limited adoption or visibility. RoomRaccoon, on the other hand, is widely used across Europe, North America, and Africa, with a proven track record of delivering operational efficiencies and revenue increases. Given these data points, the choice is clear: RoomRaccoon’s recent reviews and high ratings make it the more dependable option today. Are you ready to rely on a system with proven user satisfaction?

RoomRaccoon vs Assa Abloy: Which Should Your Hotel Choose?

If your hotel needs an all-in-one platform that combines property management, channel management, booking engine, and revenue tools, go with RoomRaccoon. Its extensive feature set—51 features exclusive to it, including automated upselling, yield management, and online check-in—caters well to small and independent hotels aiming for operational simplicity and revenue growth.

If your hotel seeks a solution rooted in traditional, enterprise-level property management with minimal emphasis on integrations, Assa Abloy might seem appealing. However, its lack of recent reviews, limited feature set, and absence of regional presence make it less suitable for hotels focused on modern, flexible management. For the average hotel owner looking for a dynamic, well-supported system, RoomRaccoon is the clear choice.

Is RoomRaccoon or Assa Abloy Easier to Use?

RoomRaccoon scores 4.74 out of 5 for ease of use, with reviews praising its intuitive interface, simple onboarding, and user-friendly navigation—hoteliers say it's "very easy to learn" and "quick to teach staff." Support ratings are high at 4.53, and recent reviews mention that even less tech-savvy staff find it manageable.

Assa Abloy’s score is 0/5, with no recent reviews or user feedback available, making it impossible to gauge usability or onboarding quality. The lack of user experience data suggests it likely doesn’t match RoomRaccoon’s demonstrated ease of use. Edge: RoomRaccoon.

Which Has Better Features: Assa Abloy or RoomRaccoon?

RoomRaccoon offers 51 unique features, including channel management, revenue management, booking engine, automated night audit, guest CRM, multi-currency support, and mobile app. Many of these features are built-in, designed to streamline daily hotel operations and maximize revenue.

Assa Abloy provides no published features or integrations. This limited information, combined with the absence of recent reviews, indicates it’s unlikely to match RoomRaccoon’s feature depth. For hotels seeking automation and operational tools, RoomRaccoon has the clear advantage. Edge: RoomRaccoon.

Which Has Better Customer Support: Assa Abloy or RoomRaccoon?

RoomRaccoon’s support scores 4.53 out of 5, with recent reviews citing responsiveness and helpfulness. Hoteliers appreciate the proactive assistance, especially during onboarding and troubleshooting, which helps minimize system downtime.

Assa Abloy’s customer support score is unavailable, and no recent reviews or user feedback exist. Its lack of visibility makes it difficult to assess support quality. Based on available data, RoomRaccoon’s support is more reliable and proven. Edge: RoomRaccoon.

Which Has More Integrations: Assa Abloy or RoomRaccoon?

RoomRaccoon integrates with 88 verified partners, including popular tools like Sage, Flexipass, and Becurious, alongside a broad marketplace of compatible solutions. This extensive integration ecosystem enables seamless connectivity with payment gateways, channel managers, CRMs, and more.

Assa Abloy has only a single verified partner listed, Yanolja Cloud, which limits flexibility and customization. For hotels desiring a flexible, connected system, RoomRaccoon’s ecosystem is far superior. Edge: RoomRaccoon.

Which Do Hoteliers Rate Higher: Assa Abloy or RoomRaccoon?

RoomRaccoon’s recent reviews give it an overall score of 4.88 out of 5, with users praising its ease of use, automation, and revenue features. Hotels of various sizes, especially independent and boutique properties, report increased direct bookings and operational savings.

Assa Abloy’s lack of recent reviews or ratings makes comparison impossible. Given the current user feedback and high ratings, RoomRaccoon emerges as the favored choice among hoteliers. Edge: RoomRaccoon.

How Much Do Assa Abloy and RoomRaccoon Cost?

Assa Abloy’s pricing details are unavailable; it appears to lack transparent or published pricing, suggesting it may be tailored for enterprise clients with custom quotes. RoomRaccoon charges a $1,000 base fee, with no ongoing monthly fees or implementation costs, making it predictable for small hotels.

Without clear pricing, RoomRaccoon’s transparent fee structure makes budget planning easier. The lack of publicly available information for Assa Abloy is a drawback for hotels seeking clarity. Edge: RoomRaccoon.

What Type of Hotel Should Use Assa Abloy?

• Hotels that prefer a traditional, enterprise-level PMS with minimal need for integrations.
• Properties where regional support and localized solutions are prioritized.
• Hotels with existing infrastructure that can operate without extensive tech updates.
• Teams that favor bespoke, vendor-specific solutions over cloud-based all-in-one platforms.

Not ideal if:

• Your hotel aims for a modern, integrated management system.
• You need frequent updates, support, and user-friendly features.
• You operate in regions where Assa Abloy has little presence or support.

What Type of Hotel Should Use RoomRaccoon?

• Independent hotels, boutique properties, and small chains seeking an all-in-one platform.
• Hotels aiming to increase direct bookings and revenue via automated tools.
• Teams that want a user-friendly system with built-in channel management and booking engine.
• Hotels looking for scalable solutions with extensive integrations and automation.

Not ideal if:

• You operate a large, complex property requiring enterprise-grade features.
• Your hotel needs advanced customizations beyond what RoomRaccoon offers.
• You prefer on-premise systems over cloud-based solutions.

RoomRaccoon vs Assa Abloy: The Bottom Line for Hotels

RoomRaccoon offers a feature-rich, user-friendly PMS with a proven track record, strong recent reviews, and a broad ecosystem of integrations. It’s built for small and independent hotels seeking operational efficiency, guest engagement, and revenue growth.

Assa Abloy’s solution appears limited, with no recent reviews or detailed feature disclosures, and may suit very traditional or enterprise clients with specific regional or infrastructural needs. For most hotels, especially those looking for modern automation and ongoing support, RoomRaccoon is the clear winner.

In summary, if your hotel values a system that’s easy to implement, packed with features, and backed by positive recent user feedback, RoomRaccoon should be your choice. Assa Abloy’s offering, lacking current reviews and market presence, is less compelling without further evidence of performance or support.