The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 131 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Authorize.net shines .
Sertifi by Flywire shines in ease of use and customer support — especially for brand properties (0.0/5) , with exclusive features like Payment Tokenization and 3-D Secure Payments.
Side-by-side ratings based on 131 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $100/mo |
| Verified Reviews | 0 | 131 |
After analyzing 131 verified reviews, Authorize.net users most value its , while Sertifi by Flywire users highlight ease of use, payment processing efficiency, security measures. Click any theme to see what reviewers say.
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Ease of Use
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Payment Processing Efficiency
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Security Measures
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Document Management
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Integration with Other Systems
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How each product ranks among Payments Processing Software vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | Authorize.net |
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| Small (10-24 rooms) | — | #5 1 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #1 36 reviews |
| Large (75-199 rooms) ▾ | — | #1 63 reviews |
| X-Large (200+ rooms) ▾ | — | #1 29 reviews |
By Property Type
| Segment | Authorize.net |
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| Boutique ▾ | — | #1 35 reviews |
| Luxury ▾ | — | #1 61 reviews |
| Branded / Chain ▾ | — | #1 86 reviews |
| Extended Stay ▾ | — | #2 9 reviews |
By Region
| Segment | Authorize.net |
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| North America ▾ | — | #1 121 reviews |
| Europe | — | #4 1 reviews |
| Asia Pacific | — | #1 1 reviews |
| Middle East ▾ | — | #1 5 reviews |
When choosing a payments processing platform for your hotel, the decision often hinges on features, ease of use, support, and overall reputation. You need a product that handles transactions securely, integrates smoothly with your existing systems, and provides reliable support—especially when your hotel operates across multiple regions. While Authorize.net has historically been a well-known gateway, Sertifi by Flywire has recently gained significant traction, especially among hospitality businesses.
Authorize.net is a longstanding player in online payment processing, serving a broad range of industries. It offers core payment functionalities, including credit card acceptance and fraud detection, but currently lacks recent reviews or a strong user base. Sertifi by Flywire, on the other hand, boasts over 129 reviews with recent feedback, a high 94% likelihood to recommend, and an overall user rating of 94.14 out of 100.
Given the gap in recent reviews and user feedback, Sertifi by Flywire emerges as the more credible choice today. Its extensive positive reviews and higher client confidence indicate it’s better suited for your hotel’s needs. So, which product truly fits your hotel’s specific requirements?
Authorize.net and Sertifi by Flywire both aim to process payments securely, but their core differences are clear. Authorize.net, as a traditional payment gateway, focuses on credit card transactions and basic fraud detection, while Sertifi by Flywire offers a broader suite of features tailored for hospitality, including integrated eSignatures, multi-currency processing, and PCI compliance.
Authorize.net’s reputation hinges on its extensive history and simple transaction processing, but it currently has no recent reviews or active user feedback, limiting insight into its current performance. Sertifi by Flywire, with its recent and plentiful reviews, demonstrates a commitment to hospitality-specific features like quick deposit capturing, secure payment links, and platform integrations—plus, it’s praised for being highly user-friendly.
The divergence is clear: If your hotel needs a straightforward, legacy payment gateway, Authorize.net could suffice. However, if you want a platform that streamlines the entire payment and agreement process, Sertifi by Flywire is the more viable choice. Are you prepared to prioritize recent user feedback and holistic financial workflows?
If your hotel needs a modern, secure, and integrated payment solution that also manages agreements, Sertifi by Flywire is the right option. Its user-friendly interface (rated 4.78/5) and strong support (rated 4.59/5) make onboarding and daily use straightforward, especially for properties that operate across multiple regions.
On the other hand, if your hotel only requires basic credit card processing with minimal integration, Authorize.net’s core features could suffice. But with zero recent reviews and a lack of detailed support data, it’s hard to recommend Authorize.net for hotels that prioritize customer experience and operational efficiency.
For your hotel, the choice hinges on your complexity: for multi-region, high-volume, or customer-focused operations, Sertifi’s comprehensive features and proven user satisfaction make it the superior pick.
Ease of use is critical for rapid staff adoption and customer satisfaction. Authorize.net has an unclear usability profile with no recent ratings or reviews, raising questions about its current interface and onboarding support. Conversely, Sertifi by Flywire scores a 4.78/5 for ease of use, with positive reviews highlighting its intuitive design and simple navigation.
Sertifi’s onboarding process garners a 4.57/5 rating, with users noting how quickly new staff can adopt the platform and start processing payments. Additionally, its user interface is praised for reducing administrative overhead and simplifying complex workflows.
Edge: Sertifi by Flywire.
Authorize.net offers basic payment gateway features, mainly credit card acceptance, fraud detection, and recurring billing, with no unique or advanced features highlighted. In contrast, Sertifi by Flywire provides 20 distinct features tailored for hospitality, including payment tokenization, 3-D Secure, multi-currency settlements, refund management, and PCI compliance.
Sertifi’s features directly support hotel needs like quick deposits, secure links, and multi-party agreements—capabilities Authorize.net lacks. If your hotel requires a feature-rich, hospitality-specific platform, Sertifi is clearly ahead.
Edge: Sertifi by Flywire.
Customer support is vital for resolving issues swiftly. Authorize.net’s support ratings are unavailable, which raises concerns about ongoing support quality. Sertifi by Flywire, rated 4.59/5, is praised for its quick and helpful customer service, with reviews emphasizing prompt issue resolution and knowledgeable staff.
One reviewer noted, “The team is quick to resolve issues, making our operations smoother.” Given the recent and high support ratings, Sertifi offers more confidence for hotel teams that depend on reliable assistance.
Edge: Sertifi by Flywire.
Integration capabilities influence how smoothly your hotel’s existing systems operate. Authorize.net has only one verified partner, Yanolja Cloud Solution. Sertifi by Flywire, with 7 verified partners, connects with leading hospitality platforms like Oracle Hospitality, Infor, Amadeus, Stripe, and more.
These integrations enable streamlined workflows, automated data transfer, and reduced manual entry, making Sertifi the better choice for hotels seeking comprehensive ecosystem connectivity.
Edge: Sertifi by Flywire.
Without recent reviews for Authorize.net, it’s impossible to gauge current hotel satisfaction. Sertifi by Flywire, with 129 reviews and an overall score of 94.14, reports high satisfaction. Notably, clients from diverse hotel segments—luxury, branded, resorts—rate Sertifi highly, especially appreciating its ease of use and support.
Recent reviews reinforce Sertifi’s standing, with a 94% likelihood to recommend, indicating strong hotel confidence. Until Authorize.net garners recent feedback, Sertifi clearly leads in hotel ratings.
Edge: Sertifi by Flywire.
Authorize.net does not publicly list its pricing, which is typical for legacy gateways, leaving uncertainty about total costs. Sertifi by Flywire charges a straightforward $100 monthly fee, with no mention of setup costs or transaction fees, and claims to help hotels save up to $175,000 annually in processing fees.
Given the transparent pricing and proven cost savings, Sertifi offers better value for hotels looking to manage costs effectively.
Not ideal if:
Not ideal if:
In summary, Sertifi by Flywire offers a comprehensive, hospitality-focused platform with recent positive reviews, high user satisfaction, and extensive features. Its ease of use, support, and integrations position it as the clear choice for hotels looking for efficiency and security in payments and agreements.
Authorize.net remains a viable option for very straightforward payment needs but lacks recent validation from hotel clients. If your hotel values modern features, strong support, and a platform that keeps pace with industry demands, Sertifi by Flywire is the recommended solution.
For most hotels actively seeking a reliable, well-reviewed payments platform, Sertifi’s recent performance and robust capabilities make it the better investment today.
Payments Processing Software pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
| Authorize.net |
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| Starting Price | — | From $100/mo |
According to HTR's product database, Authorize.net and Sertifi by Flywire (Payments) share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | Authorize.net |
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| 3-D Secure Payments | ||
| Accepts American Express | ||
| PCI Compliance | ||
| Pay by Link | ||
| Payment Tokenization | ||
| Pre-Authorizations |
Showing top differences. 8 more features differ between these products.
What hoteliers love
Sertifi is frequently highlighted for its user-friendly interface, making it simple for both hotel staff and clients to navigate. The reduction in tim... Sertifi is frequently highlighted for its user-friendly interface, making it simple for both hotel staff and clients to navigate. The reduction in time and effort required for training new users is appreciated, simplifying the onboarding process.
Sertifi's payment processing is praised for its speed and efficiency, allowing clients to make payments quickly and securely. The ability to set up pa... Sertifi's payment processing is praised for its speed and efficiency, allowing clients to make payments quickly and securely. The ability to set up payment schedules and send secured payment links is seen as a significant time-saver, allowing hotels to reduce administrative tasks and increase cash flow.
Users consistently commend Sertifi for its strong security features, which are crucial for handling sensitive payment data. The PCI compliance ensures... Users consistently commend Sertifi for its strong security features, which are crucial for handling sensitive payment data. The PCI compliance ensures that transactions are secure, making both customers and hotels feel confident in processing payments through the system.
Where hoteliers push back
Many users appreciate Sertifi's integration capabilities with systems like Salesforce and Opera, which streamline operations by reducing the need for... Many users appreciate Sertifi's integration capabilities with systems like Salesforce and Opera, which streamline operations by reducing the need for manual entries and checks.
There are critical mentions regarding the management of user roles, such as difficulties in revoking user access after leaving a company. Users sugges... There are critical mentions regarding the management of user roles, such as difficulties in revoking user access after leaving a company. Users suggest improvements for handling permissions and user deactivation.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Authorize.net and Sertifi by Flywire (Payments) share many core Payments Processing Software features, but each has unique capabilities. Authorize.net offers 1 verified integration partners, while Sertifi by Flywire (Payments) offers 7. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Sertifi by Flywire (Payments) leads in ease of use at 4.8/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Authorize.net: No. Sertifi by Flywire (Payments): No. Neither product currently offers a free tier. Most Payments Processing Software vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Authorize.net has an HT Score of 0 and Sertifi by Flywire has 94. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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