Autoclerk (PMS) vs. eviivo Suite™ PMS:
Which Is Right for You?

Is Autoclerk (PMS) or eviivo Suite™ Better for Hotels?

Autoclerk and eviivo Suite™ serve different hotel segments with distinct operational needs. Autoclerk targets independent hotels and chains looking for a flexible PMS with integrated revenue management, primarily in the United States, while eviivo Suite™ appeals to small to medium independent properties, B&Bs, and vacation rentals worldwide, especially in Europe and North America. Autoclerk offers both web-based and Windows-based systems, but with limited recent user feedback, whereas eviivo maintains a robust cloud-based platform with extensive channel management and guest communication features.

Both products address the fundamental challenge of daily hotel operations management: organizing reservations, guest profiles, billing, and rate management. However, their approaches diverge significantly in scope and sophistication, with eviivo providing a comprehensive all-in-one solution that integrates booking engines, channel management, and mobile access, while Autoclerk focuses on property and revenue management with customizable reporting.

Autoclerk (PMS) vs eviivo Suite™: Which Should Your Hotel Choose?

If your property is an independent hotel or a hotel chain in the United States requiring a PMS with integrated revenue management and customizable reporting, and you prioritize flexible deployment options including Windows-based systems, Autoclerk aligns with those needs despite limited recent user reviews. However, if you operate a small to medium-sized property portfolio, a B&B, vacation rental, or boutique hotel in Europe or North America, where extensive channel management, guest communication, and mobile management are critical, eviivo Suite™ is supported by 230 reviews, including 25 in the last six months with a solid 4.1 rating and 93% likelihood to recommend. For multi-property management, eviivo’s centralized platform clearly excels with proven case studies of portfolio growth and operational automation.

Limited review data for Autoclerk, with only three reviews and none recent, means its current performance and user satisfaction are uncertain. In contrast, eviivo’s extensive and recent feedback provides reliable insights into its usability and feature effectiveness across diverse property types.

Is Autoclerk (PMS) or eviivo Suite™ Easier to Use?

Autoclerk and eviivo maintain similar ease of use scores—4.3/5 for Autoclerk and 4.5/5 for eviivo—with onboarding ratings at 4.3 and 4.4 respectively. Reviewers of Autoclerk describe it as simple and user-friendly, noting tablet check-in and flexible system deployment. eviivo users highlight intuitive navigation, rapid staff training, and a mobile app that supports on-the-go management. eviivo’s well-rated mobile app and visual booking diary enhance daily operations for front desk and management staff.

Both systems receive praise for approachable interfaces, though eviivo’s broader feature set requires slightly more initial training balanced by its comprehensive onboarding support. User comments suggest eviivo’s interface may offer smoother workflows thanks to its integrated channel manager and guest communication tools.

Edge: Even.

Which Has Better Features: Autoclerk (PMS) or eviivo Suite™?

eviivo Suite™ has a decisive lead in features, offering 51 unique hotel-relevant capabilities that Autoclerk lacks. These include a full channel manager, integrated booking engine, revenue management module, and payment processing. eviivo supports ancillary revenue tracking, guest CRM, digital registration, automated guest messaging including SMS, housekeeping modules with mobile apps, and employee shift planning. Its cloud-based platform enables multi-currency and multi-lingual operations, essential for international properties.

Autoclerk does not list any exclusive features beyond what eviivo offers, focusing instead on integrated revenue management and customizable reporting. Its PMS supports both web-based and Windows-based platforms but lacks the extensive automation, guest communication, and housekeeping modules found in eviivo.

Operationally, eviivo’s features reduce manual tasks through automation of booking synchronization, guest messaging, and housekeeping assignments, which is critical for small hotels and multi-property operators aiming to cut labor costs while improving guest experience. Autoclerk’s strength lies in customizable reports and integrated revenue tools but falls short on automation and channel management.

Edge: eviivo Suite™.

Which Has Better Customer Support: Autoclerk (PMS) or eviivo Suite™?

Customer support ratings are close: Autoclerk at 4.3/5 and eviivo at 4.4/5, with onboarding similarly rated 4.3 and 4.4. Autoclerk reviewers praise 24/7 availability and quick resolution on first contact. eviivo users frequently commend proactive, knowledgeable support and rapid responses during onboarding and beyond. One Autoclerk user noted excellent callback reliability when lines were busy.

eviivo’s scale allows a more structured support framework, which is reflected in many reviews highlighting responsive training and ongoing assistance. However, a minority report difficulties during forced migrations to eviivo, citing temporary loss of booking engine access and conversion delays. This should be weighed against the broader positive support experience.

Edge: Even.

Which Has More Integrations: Autoclerk (PMS) or eviivo Suite™?

eviivo offers 35 verified integrations, more than four times Autoclerk’s 8, with only one shared partner, Actabl. eviivo's partners include major OTAs and channel managers such as Expedia, Booking.com, TripAdvisor, and Airbnb, plus specialized tools like Hotelchamp and RoomPriceGenie. These integrations support extensive channel management, dynamic pricing, and guest engagement.

Autoclerk integrates with fewer partners, including SiteMinder and Duetto, suitable for properties focusing on revenue management and key channel connectivity but lacking the broader ecosystem eviivo provides. Hotels reliant on multiple global distribution channels or seeking seamless OTA synchronization will find eviivo’s integration network essential.

Edge: eviivo Suite™.

Which Do Hoteliers Rate Higher: Autoclerk (PMS) or eviivo Suite™?

eviivo holds a substantially higher overall rating (4.6/5) across 230 reviews, including 25 recent ones at 4.1/5, compared to Autoclerk’s 3.2/5 over 3 reviews with none recent. eviivo’s ratings are strong across segments: Bed & Breakfast & Inns (4.7/5, 111 reviews), Vacation Rentals & Villas (4.7/5, 78 reviews), and Boutique Hotels (4.7/5, 48 reviews). Autoclerk’s limited data includes only one review each for Boutique Hotels, Casinos, and Hostels, all rated 3/5, insufficient to establish reliability.

eviivo’s recent reviews confirm sustained satisfaction, while Autoclerk’s lack of recent feedback suggests uncertainty about current user experience. Likelihood to recommend further favors eviivo at 93% over Autoclerk’s 63%.

Edge: Even (due to Autoclerk’s limited data).

How Much Do Autoclerk (PMS) and eviivo Suite™ Cost?

Autoclerk does not publish pricing details, nor offers trials or freemium options. This opacity may complicate budget planning for buyers. eviivo Suite™ has a published base price of $700, with no freemium or flat monthly pricing per room, and no implementation fee. The absence of trial options means hotels must rely on demos or case studies for evaluation.

For properties prioritizing transparent pricing and no upfront implementation costs, eviivo provides clearer financial expectations. Autoclerk’s pricing remains unknown, which could obscure total cost of ownership.

What Type of Hotel Should Use Autoclerk (PMS)?

• Hotels that operate primarily in the United States and require flexible deployment with web-based and Windows-based PMS options.
• Properties seeking integrated revenue management tools that forecast demand and suggest rates within the PMS.
• Hotels needing customizable reporting without engaging a data management specialist.
• Properties valuing 24/7 support with quick resolution times based on existing user feedback.

Not ideal if:

• Your property depends on extensive channel management or OTA integrations outside Autoclerk’s limited verified partners.
• You require a mobile app or housekeeping modules for internal operations.
• You want a cloud-based system with multi-currency or multi-lingual capabilities.
• Recent user reviews and product updates are critical to your buying decision.

What Type of Hotel Should Use eviivo Suite™?

• Small to medium independent hotels, B&Bs, inns, and vacation rentals seeking a cloud-based PMS with integrated channel management.
• Multi-property operators needing centralized user and role management, unified inboxes, and coordinated housekeeping workflows.
• Hotels aiming to automate guest communication with SMS and email messaging, online check-in, and digital registration.
• Properties requiring detailed rate management, revenue reporting, and integration with leading OTAs like Booking.com, Expedia, and Airbnb.
• Teams valuing mobile access to bookings and operations via a dedicated app.

Not ideal if:

• You prefer a Windows-based PMS or require premise-hosted software.
• Your property demands highly specialized or advanced reporting beyond eviivo’s current capabilities.
• You seek a freemium option or trial before commitment.

Autoclerk (PMS) vs eviivo Suite™: The Bottom Line for Hotels

Autoclerk and eviivo Suite™ differ fundamentally in feature scope, deployment, and market fit. Autoclerk offers a flexible PMS with integrated revenue management tools suitable for U.S.-based independent hotels and chains that prefer either web or Windows-based systems. eviivo provides an extensive cloud-based platform with comprehensive channel management, guest communications, and automation tailored for small to medium-sized properties and multi-property portfolios, primarily across Europe and North America.

Choose Autoclerk if you require a system with integrated revenue management forecasting, customizable reports without complex third-party tools, and 24/7 support, and can accept limited recent user feedback and integrations. Choose eviivo if you manage multiple properties or vacation rentals, need full OTA synchronization, mobile and housekeeping modules, and value extensive automation with a proven track record of user satisfaction and operational growth.

For properties prioritizing advanced operational features, channel connectivity, and a robust support ecosystem, eviivo is the stronger choice. For hotels seeking a flexible, revenue-focused PMS with fewer integrations and a U.S. orientation, Autoclerk may suffice but with limited assurance on current user experience.