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Autoclerk (PMS)

3.1 (3 REVIEWS)

HTR Score icon
HT Score  
0 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Independent Hotels, Hotel Chains, Hotel Management Companies, Superior customer serivce and support, Integrated revenue-generating technology, and web- and premise-based property management systems that are powerful yet easy to use.

More than 50% of AutoClerk, Inc.’s reviews come from United States of America.

What is AutoClerk, Inc.?

Founded in 1985 | Headquarters in Walnut Creek (United States) | 20 employees
Autoclerk (PMS) is a comprehensive property management system designed to enhance the operational efficiency of hotels, from independent properties to large chains. It offers both web-based and Windows-based platforms, featuring robust tools essential for managing daily hotel tasks. The platform integrates seamlessly with a variety of business-building tools including revenue management, guest management, and big-picture data analytics. Valuable to hoteliers, Autoclerk (PMS) provides integrated revenue management, forecasting demand, and rate adjustments with ease. It also supports guest profiles, loyalty programs, and streamlined web/mobile booking processes. With integrated credit card processing and numerous certified third-party interfaces, it ensures a secure and user-friendly experience. Customizable reporting and premium support make it an indispensable tool for optimizing hotel operations.

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Autoclerk (PMS) Alternatives

Not sure if AutoClerk, Inc. is right for your hotel? Here are similar Property Management Systems vendors that could be a good fit for your hotel:

Capabilities

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AutoClerk, Inc. doesn’t have any benefits or use cases available

Features

Accounting & Finance

4/5 features

Marketing & Ecommerce

4/5 features

Administration & Configuration

4/5 features

Customer Management

4/5 features

Front Office

4/5 features

AutoClerk, Inc. Reviews Summary

3.1
Average
Ease of Use
4.3/5
Customer Support
4.3/5
ROI
4.0/5
Implementation
4.3/5

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Achievements

Trending Product

This vendor's trending score is rising, Autoclerk (PMS) is the #92 most trending product in the Property Management Systems category (out of 315) and the #1502 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

AutoClerk, Inc.’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence

AutoClerk, Inc. Pricing

Pricing Available By Request

AutoClerk, Inc. has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

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AutoClerk, Inc. Reviews

Hotelier Rating

Excellent
0
Very Good
0
Average
3
Poor
0
Terrible
0

Property Size

  • Large (1)

Country

  • United States of America
    United States of America
    (1)

Region

  • North America
    North America
    (1)
6

Easy to learn and teach

General Manager from in

Verified
7 years ago
Support is 24/7 and I have had 100% resolution on first call. I when ever they are busy you can leave a message and they are extremely good at returning calls.
General Manager
6

Does the job for a small hotel

General Manager from 100 to 199 room Boutique in Tonopah (United States of America)

Verified
8 years ago
Simple design that's incredibly user friendly
Country United States of America
General Manager
Large Hotel
7

Good system. Allows tablet check In. Allows tracking of preferences of guests

General Manager from in

Verified
8 years ago
It's a very flexible PMS system. As it is cloud based will be less downtime
General Manager
  • 1

Recommend empty

It looks like AutoClerk, Inc. is not recommended by any hotels

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Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

Autoclerk and their PMS myHMS have been a pleasure to work with. Autoclerk is a well-respected technology company, recently acquired by Best Western, with a long-running record of superior PMS capability. Autoclerk spends significant resources on making sure their product supports all requested functionality with the service and support hoteliers need.

Question:

What differentiates this product or service from the competition?

Answer:

Service and support of the myHMS product are what we hear to be the number one reason customers stay with Autoclerk for years and accounts for their success. Autoclerk customers have come to rely on seamless products, onboarding and ongoing support.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Invest some time in a demo of the Autoclerks product in your due diligence in choosing a PMS. Seeing the power of the Autoclerk system first-hand will help you to better see how the Autoclerk products could be a good fit for your property.

RecommendationAvatar + 0 recommend
Recommended by
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Mike Kantor Director of Global Partnerships @ SiteMinder
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Mike Kantor Director of Global Partnerships @ SiteMinder
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AutoClerk, Inc. Integrations

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Support

Unverified

AutoClerk, Inc. has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

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Help Center

Product Updates

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2025

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This vendor is missing critical support info

This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.

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HT Score

0/100

Recommended

63%

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