Autoclerk (PMS)

3.1 (3 REVIEWS)

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0 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Independent Hotels, Hotel Chains, Hotel Management Companies, Superior customer serivce and support, Integrated revenue-generating technology, and web- and premise-based property management systems that are powerful yet easy to use.

More than 50% of AutoClerk, Inc.’s reviews come from United States.

What is AutoClerk, Inc.?

Founded in 1985 | Headquarters in Walnut Creek (United States) | 20 employees
Autoclerk (PMS) is a comprehensive property management system designed to enhance the operational efficiency of hotels, from independent properties to large chains. It offers both web-based and Windows-based platforms, featuring robust tools essential for managing daily hotel tasks. The platform integrates seamlessly with a variety of business-building tools including revenue management, guest management, and big-picture data analytics. Valuable to hoteliers, Autoclerk (PMS) provides integrated revenue management, forecasting demand, and rate adjustments with ease. It also supports guest profiles, loyalty programs, and streamlined web/mobile booking processes. With integrated credit card processing and numerous certified third-party interfaces, it ensures a secure and user-friendly experience. Customizable reporting and premium support make it an indispensable tool for optimizing hotel operations.

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Description provided by AutoClerk, Inc.

FAQs

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Autoclerk (PMS) Alternatives

Not sure if AutoClerk, Inc. is right for your hotel? Here are similar Property Management Systems vendors that could be a good fit for your hotel:

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Administration & Configuration

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Q4 '26 Property Management Systems Survey Insights

Is AutoClerk, Inc. a good fit for your hotel?

Small
90% (694)
#1 of 52

Cloudbeds is a top Property Management Systems pick among small hotels on HotelTechReport, noted for its ability to centralize operations and prevent overbookings through reliable channel management. Reviewers appreciate the "clean and visually appealing" calendar, which simplifies reservation management and enhances daily workflows.

Mid-sized
92% (386)
#1 of 45

Mews is a top Property Management Systems pick among mid-sized hotels on HotelTechReport, noted for its open API that facilitates seamless integrations with various tools, enabling users to streamline operations effectively. This capability allows staff to automate repetitive tasks like check-ins and payments, freeing them to focus more on enhancing the guest experience.

Large
90% (80)
#2 of 25

Mews is a top Property Management Systems pick among large hotels on HotelTechReport for its cloud-native design that enables swift integration and continuous development, allowing teams to manage operations without lengthy setup. Hoteliers report that it significantly reduces manual tasks, leading to quicker check-ins and improved guest interactions.

Boutique Hotels
91% (562)
#1 of 50

Cloudbeds is a top Property Management Systems pick among boutique hotels on HotelTechReport because it provides a clear, organized calendar that allows hotel staff to manage reservations effectively, enabling quick checks on room availability and guest assignments. The ability to "move reservations on the calendar" enhances efficiency, making daily operations smoother.

Bed & Breakfast & Inns
97% (364)
#1 of 49

ThinkReservations is a top Property Management Systems pick among Bed and Breakfast operators on HotelTechReport, known for its “amazing support” that makes onboarding and daily use simple. The intuitive design allows team members to swiftly manage reservations, contributing to a smooth guest experience and efficient property operations.

Resorts
91% (394)
#1 of 47

Cloudbeds is a top Property Management Systems pick among resorts on HotelTechReport for its seamless integration of reservations and channel management, enabling easy control over inventory and pricing. Reviewers highlight its effectiveness in streamlining operations, especially its ability to manage room types and activities within a user-friendly interface that helps daily tasks run smoothly.

Europe
92% (714)
#1 of 35

Mews is a top Property Management Systems pick among mid-sized hotels in Europe on HotelTechReport, particularly valued for its automation capabilities that simplify daily operations like check-ins, invoicing, and guest communications. Users appreciate that Mews reduces manual work, allowing staff to focus more on guest interactions.

North America
97% (399)
#1 of 32

ThinkReservations is a top Property Management Systems pick among North American hoteliers on HotelTechReport, praised for its "excellent customer support" that offers timely responses and personalized assistance. This allows small hotels to manage reservations smoothly, enhancing operational efficiency and reducing stress for staff.

Asia Pacific
94% (340)
#3 of 15

Cloudbeds is a top Property Management Systems pick among Asia Pacific hoteliers on HotelTechReport, praised for its comprehensive calendar that simplifies daily operations by consolidating reservations, guest information, and occupancy details all in one place. This visibility allows staff to efficiently manage bookings and focus more on guest service.

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AutoClerk, Inc. Reviews Summary

3.1
Average
Ease of Use
4.3/5
Customer Support
4.3/5
ROI
4.0/5
Implementation
4.3/5

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Achievements

Trending Product

This vendor's trending score is rising, Autoclerk (PMS) is the #52 most trending product in the Property Management Systems category (out of 364) and the #802 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

AutoClerk, Inc.’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence

AutoClerk, Inc. Pricing

Pricing Available By Request

AutoClerk, Inc. has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

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AutoClerk, Inc. Reviews

Hotelier Rating

Excellent
0
Very Good
0
Average
3
Poor
0
Terrible
0

Property Size

  • Large (1)

Country

  • United States
    United States
    (1)

Region

  • North America
    North America
    (1)
6

Easy to learn and teach

General Manager from in

Verified
9 years ago
Support is 24/7 and I have had 100% resolution on first call. I when ever they are busy you can leave a message and they are extremely good at returning calls.
General Manager
6

Does the job for a small hotel

General Manager from 100 to 199 room Boutique in Tonopah (United States)

Verified
9 years ago
Simple design that's incredibly user friendly
Country United States
General Manager
Large Hotel
7

Good system. Allows tablet check In. Allows tracking of preferences of guests

General Manager from in

Verified
9 years ago
It's a very flexible PMS system. As it is cloud based will be less downtime
General Manager
  • 1

Recommend empty

It looks like AutoClerk, Inc. is not recommended by any hotels

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Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

Autoclerk and their PMS myHMS have been a pleasure to work with. Autoclerk is a well-respected technology company, recently acquired by Best Western, with a long-running record of superior PMS capability. Autoclerk spends significant resources on making sure their product supports all requested functionality with the service and support hoteliers need.

Question:

What differentiates this product or service from the competition?

Answer:

Service and support of the myHMS product are what we hear to be the number one reason customers stay with Autoclerk for years and accounts for their success. Autoclerk customers have come to rely on seamless products, onboarding and ongoing support.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Invest some time in a demo of the Autoclerks product in your due diligence in choosing a PMS. Seeing the power of the Autoclerk system first-hand will help you to better see how the Autoclerk products could be a good fit for your property.

Mike Kantor + 0 recommend
Recommended by
Mike Kantor
Mike Kantor Director of Global Partnerships @ SiteMinder
Mike Kantor
Mike Kantor Director of Global Partnerships @ SiteMinder
Are you a consultant or vendor that recommends AutoClerk, Inc.? Leave a recommendation

AutoClerk, Inc. Integrations

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This integration hasn’t been verified by AutoClerk, Inc. yet.

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Inn-Flow

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Hotel Investor Apps

This integration hasn’t been verified by AutoClerk, Inc. yet.

Hotel Investor Apps

93% recommended by 203 hotels

Hotel Accounting Software
Amadeus

This integration hasn’t been verified by AutoClerk, Inc. yet.

Amadeus

84% recommended by 179 hotels

Hotel Reservations Software
Triptease

This integration hasn’t been verified by AutoClerk, Inc. yet.

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Snapfix

This integration hasn’t been verified by AutoClerk, Inc. yet.

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Support

Unverified

AutoClerk, Inc. has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

View Support Certification

Help Center

Product Updates

Suppo Info Image Green check icon

2026

Learn more about the GCSC Certification

This vendor is missing critical support info

This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.

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HT Score

0/100

Recommended

63%

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