Rezcontrol PMS (by Avon Data) vs. Stayntouch:
Which Is Right for You?

The Decision

Choosing the right property management system (PMS) is critical for your hotel's operational efficiency, guest satisfaction, and overall profitability. Both Avon Data Systems' Rezcontrol PMS and Stayntouch aim to serve these needs, but they differ significantly in scale, features, and user feedback. Your decision hinges on whether you prioritize a well-reviewed, feature-rich platform with extensive integrations, or a simpler, more streamlined solution with a broader global reach.

Rezcontrol offers a highly specialized, UK-based PMS with deep functionality and outstanding personalized support, but its limited review count and regional focus might raise concerns. Conversely, Stayntouch has a strong international presence, a larger user base, and more recent reviews, making it a more proven choice for most hoteliers today. Which platform will best match your hotel’s size, needs, and growth plans?

Is Rezcontrol or Stayntouch Better for Hotels?

Rezcontrol and Stayntouch each address core hotel management challenges—reservation handling, operational automation, and guest interaction enhancements. Rezcontrol’s focus on all-in-one management and its transparent, flat-rate pricing make it appealing for hotels seeking control and simplicity, particularly in Europe. Stayntouch emphasizes flexibility, extensive integrations, and guest-facing features like contactless check-in, which are vital for hotels looking to scale internationally.

However, Rezcontrol's extremely limited review count—only 6 reviews with no recent feedback—makes it difficult to gauge current user satisfaction. Stayntouch, with over 317 reviews and 26 in the last six months, provides a more reliable picture of ongoing performance. Given the complexity of hotel operations today, which product provides the reassurance your team needs?

Rezcontrol PMS vs Stayntouch: Which Should Your Hotel Choose?

If your hotel prioritizes a straightforward, all-in-one property management system with a transparent pricing model and dedicated UK-based support, Rezcontrol is a strong candidate. Its core strengths are managing reservations, rates, tasks, and events from a single platform, with features like integrated payment and customer support that cater well to boutique or small to medium hotels.

On the other hand, if your hotel needs robust multi-property management, extensive third-party integrations, and a mobile-friendly, cloud-based interface, Stayntouch is the better fit. Its scalable platform suits hotels that want to grow, with features like contactless check-in, guest messaging, and multi-lingual support, proven by a more extensive and recent review base.

Is Rezcontrol or Stayntouch Easier to Use?

Rezcontrol boasts a perfect 5/5 ease-of-use rating from its limited reviews, emphasizing an intuitive interface, straightforward onboarding, and flawless training modules. Hotel staff report that the platform is "personalized and excellent," with minimal learning curve, especially for UK-based users.

Stayntouch also scores highly at 4.7/5, praised for its user-friendly screens, quick staff training, and seamless daily operation. Users note that the system is "easy to learn and to work with," with visual dashboard cues that support faster task execution.

Edge: Rezcontrol.

Which Has Better Features: Rezcontrol or Stayntouch?

Rezcontrol offers 5 features unique to its platform, including native email marketing, guest CRM, automated reminders, employee messaging, and gift vouchers. These specialized tools support direct marketing, personalized guest engagement, and operational automation.

Stayntouch provides 15 features exclusive to its platform, such as a mobile app, ancillary revenue tracking, ID scanning, guest messaging, and integrated payment terminals. Its features cater to multi-property management and contactless guest interactions.

With 34 shared features, Stayntouch’s broader feature set and unique offerings give it an edge for hotels prioritizing guest experience and operational automation.

Edge: Stayntouch.

Which Has Better Customer Support: Rezcontrol or Stayntouch?

Rezcontrol’s customer support scores a perfect 5/5, with reviews praising its "personalized" approach and flawless training modules. Users highlight the team’s proactive support, especially during setup and ongoing use, with comments like “always looking for new initiatives and ideas.”

Stayntouch also maintains high support ratings (4.68/5), with reviewers appreciating its efficient onboarding, helpful support staff, and regular system upgrades. Users describe its support as "friendly and thorough," but note that faster resolution of complex issues can sometimes be improved.

Edge: Rezcontrol.

Which Has More Integrations: Rezcontrol or Stayntouch?

Rezcontrol has 12 verified integration partners, including key systems like Net Affinity and Bookassist. While it offers valuable integrations, the total number is limited, potentially constraining hotels relying on a broad ecosystem of third-party tools.

Stayntouch boasts 188 verified partners, including major OTAs, revenue management, and POS systems, with 8 shared partners. Its extensive API support and open integrations make it more adaptable for large or multi-property hotels.

Edge: Stayntouch.

Which Do Hoteliers Rate Higher: Rezcontrol or Stayntouch?

Rezcontrol’s ratings are limited, with no reviews in the last six months and a 0/5 overall rating, which diminishes confidence. Its 97% likelihood to recommend is based on just 6 reviews, making it less reliable for decision-making.

Stayntouch has a 4.56/5 overall rating from 317 reviews, with recent feedback from 26 users confirming its ease of use, support, and feature set. Hotels like Stoney Creek Hospitality and Catbird Hotel praise its ability to streamline operations and improve guest satisfaction.

Edge: Stayntouch.

How Much Do Rezcontrol and Stayntouch Cost?

Rezcontrol is offered at a fixed $1,000 monthly fee with no hidden costs or implementation fees, making budgeting predictable for small to medium hotels. Stayntouch charges a lower base price of $800 per month, with no additional implementation or setup fees.

Exact costs can vary depending on hotel size and specific requirements, but both platforms operate on subscription models without additional per-room charges, simplifying comparison.

What Type of Hotel Should Use Rezcontrol?

• Hotels that prefer a transparent, fixed monthly fee with no hidden costs.
• Boutique, small, or mid-sized hotels seeking an intuitive management platform.
• Teams that want personalized UK-based support and training.
• Hotels looking for integrated payment solutions and customer relationship management.

Not ideal if:

• Your hotel operates across multiple countries and needs extensive international support.
• You require a broad suite of guest-facing features, like contactless check-in or mobile apps.
• You prefer a platform with a large, active user community and frequent reviews.

What Type of Hotel Should Use Stayntouch?

• Hotels looking for scalable, multi-property management.
• Properties seeking extensive third-party integrations and open APIs.
• Hotels emphasizing mobile check-in, guest messaging, and contactless solutions.
• Teams that want a platform with a proven, international track record and extensive recent reviews.

Not ideal if:

• Your hotel prefers a regional, boutique solution with minimal third-party integrations.
• You have very specific needs in revenue management or specialized property types like motels.
• Your budget favors lower-cost, basic systems without extensive features.

The Bottom Line for Hotels: Rezcontrol or Stayntouch?

Rezcontrol excels as a straightforward, all-in-one PMS for boutique hotels or properties in Europe, offering excellent support and a transparent pricing model. Its limited review base and regional focus make it less suitable for hotels seeking broad international deployment or advanced guest features.

Stayntouch is a clear leader for hotels aiming to scale globally, offering extensive integrations, a mobile-friendly interface, and proven operational benefits. Its large and recent review base confirms its reliability and user satisfaction, making it the recommended choice for most modern hoteliers.

If you prioritize a well-supported, feature-rich platform with a global footprint, choose Stayntouch. For boutique hotels in Europe seeking simplicity and dedicated support, Rezcontrol remains a viable option.