Hotelogix Booking Engine (formerly AxisRooms) vs. Booking Engine by HotelRunner:
Which Is Right for You?

The Decision

Choosing between Hotelogix Booking Engine by Hotelogix and Booking Engine by HotelRunner hinges on the specific needs of your hotel. Both aim to streamline reservations and boost revenue, but they differ significantly in their approach, features, and user feedback. Hotelogix has a longer track record with more reviews in recent months, making its data more reliable. So, which solution aligns better with your hotel's goals?

Is Hotelogix or HotelRunner Better for Hotels?

Hotelogix and HotelRunner both serve as central booking platforms, facilitating reservations, managing availability, and integrating with various channels. Hotelogix’s system emphasizes a straightforward, user-friendly interface that many users praise for ease of use. Conversely, HotelRunner boasts a broader feature set, including extensive customization, automation, and multi-channel management. Yet, HotelRunner’s review count is smaller, with only 40 reviews in the last six months, compared to Hotelogix's 60, giving Hotelogix a more recent, robust feedback pool.

While Hotelogix scores slightly higher overall (3.64/5 vs. 4.5/5), the difference reflects user experience and feature breadth. If your team needs a reliable, well-established platform with recent positive feedback, Hotelogix might be the clearer choice. Conversely, if you prioritize advanced automation and customization, HotelRunner could be more appealing. Does your hotel prioritize stability and recent user satisfaction over a broader feature list?

Hotelogix vs HotelRunner: Which Should Your Hotel Choose?

If your hotel operates multiple properties, especially with a focus on ease of management, Hotelogix is likely the better fit. Its core strength lies in simplifying multi-property reservations, with a user-friendly interface praised by users, and a support team rated 4.73/5. It’s especially suitable if your team needs a platform that minimizes operational friction and offers reliable support.

If your hotel requires extensive customization, automation, and robust channel management, go with HotelRunner. Its features include automated reporting, pre- and post-stay emails, multi-currency, and social media integrations, totaling 38 unique functions. Its high rating for ease of use (4.73/5) demonstrates quick onboarding, especially appreciated by boutique hotels and small chains seeking control over marketing and direct bookings.

In summary, choose Hotelogix if your focus is on stability, simplicity, and proven support; opt for HotelRunner if you need a feature-rich platform that boosts direct bookings through automation and customization.

Is Hotelogix or HotelRunner Easier to Use?

Hotelogix’s ease of use scores 4.69/5, with users emphasizing its straightforward interface, simple reservation management, and quick onboarding. Support staff are highly rated at 4.73/5, and many reviews mention how the platform reduces training time and simplifies daily operations.

HotelRunner’s interface scores even higher at 4.73/5, with users highlighting its clarity, intuitive navigation, and ease of managing rates and availability. Support is nearly as highly rated at 4.8/5, with positive comments about prompt assistance, including via WhatsApp.

Edge: HotelRunner.

Which Has Better Features: Hotelogix or HotelRunner?

Hotelogix offers 2 shared features, mainly focusing on core booking functions, while HotelRunner provides 38 features, covering a wide array of automation, marketing, and operational tools. Unique HotelRunner features include pooled inventory, automated reporting, pre- and post-stay emails, multi-lingual support, and social media integrations—none of which are present in Hotelogix.

HotelRunner’s feature set is tailored for hotels seeking advanced automation and direct booking tools. Hotelogix’s more limited feature list might be sufficient for smaller properties or those prioritizing simplicity.

Edge: HotelRunner.

Which Has Better Customer Support: Hotelogix or HotelRunner?

Hotelogix’s support team is rated 4.73/5, with users describing their responsiveness as “swift,” “helpful,” and “consistent,” especially in resolving issues quickly. Some reviews mention occasional delays but overall praise the availability of their 24/7 support.

HotelRunner’s customer support is rated slightly higher at 4.8/5, with many users appreciating quick responses via multiple channels, including WhatsApp. Feedback points to prompt assistance with system issues and onboarding.

Edge: HotelRunner.

Which Has More Integrations: Hotelogix or HotelRunner?

Hotelogix boasts 25 verified integrations, including major players like Airbnb, Expedia, and SiteMinder, with six shared partners. Its extensive partner list includes Omnibees, RateGain, and Intelity, offering broad ecosystem compatibility.

HotelRunner has 17 verified partners, with notable integrations such as Stripe, Booking.com, and protel. While slightly fewer, its integrations cover essential OTAs and PMS systems.

Edge: Hotelogix.

Which Do Hoteliers Rate Higher: Hotelogix or HotelRunner?

Hotelogix has a review score of 3.64/5 from 60 reviews, with some users citing issues like outdated UI and synchronization delays. The most recent reviews, however, are limited, making its data somewhat older.

HotelRunner’s overall rating is 4.5/5 based on 40 reviews, with recent feedback emphasizing ease of use, support, and feature richness. Boutique hotels and smaller properties particularly praise its customization and automation.

Edge: HotelRunner.

How Much Do Hotelogix and HotelRunner Cost?

Hotelogix pricing details are not publicly disclosed, but it is generally marketed as a flexible, subscription-based SaaS with no upfront implementation fee. Its pricing likely varies depending on property count and features.

HotelRunner charges a starting fee of $100/month, with no implementation fees or upfront costs. Its straightforward pricing makes it easier for hoteliers to budget for the platform.

What Type of Hotel Should Use Hotelogix?

• Hotels managing multiple properties needing centralized control
• Properties seeking a reliable, straightforward booking engine
• Teams prioritizing support and stability
• Hotels with limited tech expertise or seeking easy onboarding

Not ideal if your hotel heavily relies on automation, advanced marketing features, or real-time synchronization of complex rates and availability.

What Type of Hotel Should Use HotelRunner?

• Boutique hotels aiming to increase direct bookings
• Hotels needing extensive automation, including pre- and post-stay emails
• Properties looking for multi-currency and multi-language support
• Teams that want a highly customizable platform with marketing tools

Not ideal if your hotel prefers a simple, basic booking system without needing advanced automation or numerous integrations.

Hotelogix vs HotelRunner: The Bottom Line for Hotels

Hotelogix offers a more established, straightforward booking engine backed by a larger, recent review base, making it suitable for hotels prioritizing stability and support. Its core strengths are managing multiple properties and reliable service, though its interface can feel dated.

HotelRunner provides a feature-rich, highly customizable platform with a focus on automation, direct bookings, and marketing tools. Its recent high ratings underscore its user-friendliness and support, making it a better choice for hotels seeking to grow their direct reservations and automate processes.

If your hotel values proven reliability and simplicity, Hotelogix is the safer pick. For hotels wanting an extensive feature set to boost direct bookings and marketing efforts, HotelRunner is the optimal choice.