Backing the packers vs. RoomRaccoon PMS:
Which Is Right for You?

The Decision

Choosing the right property management system (PMS) can significantly impact your hotel's daily operations, revenue, and guest experience. You’re weighing Backing the packers, a platform with a minimal online footprint and no recent reviews, against RoomRaccoon, a well-established PMS with a substantial, recent review base and a high user rating. Both aim to streamline your management tasks, but their approaches and capabilities differ sharply. Which one aligns better with your hotel’s needs?

Your decision hinges on the specific challenges your hotel faces. Do you need a comprehensive, feature-rich PMS with proven support and extensive integrations? Or are you seeking an affordable, straightforward solution with a focus on automation and guest engagement? Let’s compare these two options on key points.

Is Backing the packers or RoomRaccoon Better for Hotels?

Backing the packers and RoomRaccoon serve different segments of the hotel management market. Backing the packers appears to be a nascent offering, with no recent reviews or clear market presence, and a score of zero from the HotelTechReport (HTR). Its lack of reviews and unverified features make it hard to assess reliability or effectiveness.

In contrast, RoomRaccoon boasts 169 reviews, a recent review count of five within the last six months, and a high score of approximately 80 out of 100. Guests consistently rate it highly for ease of use, customer support, and value, with recommendation rates around 94%. RoomRaccoon is clearly a mature, tested platform with proven results.

Are you comfortable adopting an unreviewed, possibly untested solution? Or do you prefer a platform backed by recent user feedback and a track record of delivering value? The choice becomes evident once you compare their market presence and user satisfaction.

RoomRaccoon vs Backing the packers: Which Should Your Hotel Choose?

If your hotel needs a comprehensive, fully integrated PMS with features like channel management, booking engine, revenue management, and guest CRM, go with RoomRaccoon. Its suite of 51 exclusive features addresses the core operational challenges small to midsize hotels face daily.

However, if your hotel only requires a minimal management tool—perhaps just a basic booking platform or a review analysis service—and you’re comfortable with limited features, Backing the packers might suffice. Given its lack of recent reviews and verified features, RoomRaccoon remains the safer, more reliable choice for hotels seeking operational efficiency and growth.

Is Backing the packers or RoomRaccoon Easier to Use?

RoomRaccoon enjoys a high ease-of-use rating of 4.74 out of 5, with many reviewers highlighting its intuitive interface, simple onboarding, and minimal staff training requirements. Users report that staff quickly adapt and that automation reduces daily manual tasks, freeing up your team for guest service.

Backing the packers, lacking substantial review data and user feedback, offers no clear guidance on usability. With no recent reviews or usability scores, assessing its user-friendliness is impossible.

Edge: RoomRaccoon.

Which Has Better Features: Backing the packers or RoomRaccoon?

RoomRaccoon provides a rich feature set of 51 functionalities, including a channel manager, revenue management, booking engine, integrated payments, mobile app, guest CRM, automated night audit, and online check-in. These features address operational, revenue, and guest experience needs comprehensively.

Backing the packers offers no visible features or integrations based on available data, indicating a likely limited scope. Without concrete features or recent updates, it’s difficult to see how it matches RoomRaccoon’s versatility.

Edge: RoomRaccoon.

Which Has Better Customer Support: Backing the packers or RoomRaccoon?

RoomRaccoon’s support scores 4.53 out of 5, with recent positive comments about responsiveness and helpfulness. Many users appreciate their proactive assistance, especially during onboarding and troubleshooting.

On the other hand, Backing the packers has no recent reviews or support ratings available, making it impossible to gauge its support quality or responsiveness. Given RoomRaccoon’s strong recent support feedback, it’s clearly better suited to assist your team when issues arise.

Edge: RoomRaccoon.

Which Has More Integrations: Backing the packers or RoomRaccoon?

RoomRaccoon boasts 88 verified integrations, including major hospitality tech partners like Sage, RevControl, Paxxio, and others. This extensive ecosystem enables seamless connection with your existing systems, simplifying management and data flow.

Backing the packers offers no verified integrations, suggesting limited or no connectivity with other platforms. If integrations matter for your operations, RoomRaccoon’s ecosystem is a decisive advantage.

Edge: RoomRaccoon.

Which Do Hoteliers Rate Higher: Backing the packers or RoomRaccoon?

RoomRaccoon’s recent reviews yield an overall rating of approximately 4.88 out of 5, with a 94% likelihood of recommendation, reflecting high satisfaction across diverse property types, especially boutique hotels and small independents. Reviewers frequently mention increased bookings, revenue, and operational efficiency.

Backing the packers has no recent reviews or ratings, making comparison impossible. Its lack of feedback signals a limited user base and uncertain performance.

Edge: RoomRaccoon.

How Much Do Backing the packers and RoomRaccoon Cost?

Backing the packers does not publicly disclose pricing, and no trial or subscription model is available based on current data. Its lack of transparency makes budget planning difficult.

RoomRaccoon charges a base fee of $1,000 per month with no free tier or trial, which may be a consideration for small hotels. The fee covers its extensive feature set, offering predictable costs for comprehensive management.

What Type of Hotel Should Use Backing the packers?

• Hotels seeking minimal management tools, primarily focused on review analysis or basic data insights.
• Small boutique hotels interested in customer feedback summaries to improve service.
• Businesses that prefer a platform with no upfront or monthly fees and are willing to accept limited features.
• Hotels with no current need for extensive integrations or automation.
• Not ideal if your hotel requires operational automation, channel management, or revenue tools.

What Type of Hotel Should Use RoomRaccoon?

• Small to midsize hotels and independent properties looking for an all-in-one management platform.
• Hotels wanting to automate guest communications, invoicing, and online check-in processes.
• Properties aiming to optimize revenue with dynamic pricing and yield management tools.
• Hotels wanting extensive integrations with other hospitality solutions.
• Teams that prioritize user-friendly interfaces and responsive support.
• Not ideal if your hotel is a large property requiring a more enterprise-level, customizable system with advanced features beyond RoomRaccoon’s scope.

RoomRaccoon vs Backing the packers: The Bottom Line for Hotels

RoomRaccoon offers a well-rounded, feature-rich PMS with proven user satisfaction, extensive integrations, and a clear path to operational efficiency. Its recent reviews and high ratings demonstrate it’s trusted by hundreds of hoteliers to grow revenue and simplify management.

Backing the packers, lacking recent validation and measurable features, does not provide enough confidence for active hotels seeking reliable, scalable solutions. It may serve niche needs or very small operations but falls short for broader hotel management.

If you want a trusted, comprehensive system that’s been proven in the market, RoomRaccoon is the clear choice. For hotels comfortable with unverified, minimal offerings and no recent reviews, Backing the packers might be considered, but risks are higher.

This comparison aims to help you confidently decide which platform aligns with your hotel’s current needs and future growth plans.