Compare BCV (A RateGain company) vs CustomerCount Surveys vs Medallia

BCV, A RateGain Company

BCV (A RateGain company)

29 reviews
CustomerCount

CustomerCount Surveys

0 reviews
Medallia

Medallia

8 reviews

Compare BCV (A RateGain company) vs CustomerCount Surveys vs Medallia

Social Media vendor comparison between BCV (A RateGain company) vs CustomerCount Surveys vs Medallia. Find out which Social Media is right for you based on realtime data from 37 verified hotelier reviews across 10 countries.

BCV, A RateGain Company

BCV, A RateGain Company

Ranked 1 (out of 21)

4.8
29 reviews
View profile
CustomerCount

CustomerCount

Ranked 25 (out of 25)

N/A
0 reviews
View profile
Medallia

Medallia

Ranked 7 (out of 25)

4.8
8 reviews
View profile

Ratings Summary

HT Score

BCV (A RateGain company)

100 HTScore Icon

CustomerCount Surveys

unranked HTScore Icon

Medallia

unranked HTScore Icon
Popularity

BCV (A RateGain company)

29 verified reviews

CustomerCount Surveys

0 verified reviews

Medallia

8 verified reviews
Likelihood to Recommend

BCV (A RateGain company)

96%

CustomerCount Surveys

0%

Medallia

96%
Ease of Use

BCV (A RateGain company)

4.8

CustomerCount Surveys

0

Medallia

4.6
ROI

BCV (A RateGain company)

4.6

CustomerCount Surveys

0

Medallia

4.5
Implementation

BCV (A RateGain company)

4.8

CustomerCount Surveys

Not enough data available

Medallia

4.9
Customer Support

BCV (A RateGain company)

4.8

Verified Customer Support

CustomerCount Surveys

0

Verified Customer Support

Medallia

4.8

Verified Customer Support

Certificate of Excellence

BCV (A RateGain company)

CustomerCount Surveys

Medallia

Features

Other

Notifications

Social review tracking

Service Recovery/Escalation

Guest Feedback Management

Case Management

Marketing dashboard

Facebook Integration

Instagram Integration

Twitter Integration

Linkedin Integration

Mobile App

BCV (A RateGain company)

Other

CustomerCount Surveys

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Other

Medallia

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Other

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

BCV, A RateGain Company
vs.
CustomerCount
vs.
Medallia

Customers

Top 3 Segments

BCV (A RateGain company)

Resorts - 28%
Branded Hotels - 28%
Boutiques - 17%

CustomerCount Surveys

Resorts - 0%
Motels - 0%
Hostels - 0%

Medallia

Other - 87%
Resorts - 13%
Motels - 0%
Featured clients
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Fit Score for Your Property

Want to find out which vendor is the best fit for your hotels?

Take the quiz

Pricing

Pricing Benchmark

Pricing Available By Request

BCV, A RateGain Company has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Pricing Available By Request

CustomerCount has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Pricing Available By Request

Medallia has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

BCV (A RateGain company)

Pricing Available By Request
BCV, A RateGain Company has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

CustomerCount Surveys

Pricing Available By Request
CustomerCount has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

Medallia

Pricing Available By Request
Medallia has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
Custom Price Quote
BCV, A RateGain Company
vs.
CustomerCount
vs.
Medallia

What Customers Are Saying

Most Recent Review

BCV (A RateGain company)

Attentive and Results Driven Extension of the Team

marketing & eCommerce

CustomerCount Surveys

CustomerCount doesn’t have any clients that have vouched for the product

Medallia

Medallia is fairly intuitive, but does take some time to get acclimated. It is incredibly convenient to have access to both Medallia surveys and social media reviews all in one place.

Chef concierge from Houston (United States)
Most Positive Review

BCV (A RateGain company)

The one stop solution for complete Revenue Optimization

Revenue Manager

CustomerCount Surveys

CustomerCount doesn’t have any clients that have vouched for the product

Medallia

Nice Tool

General Manager from San Francisco (United States)
Most Critical

BCV (A RateGain company)

Attentive and Results Driven Extension of the Team

marketing & eCommerce

CustomerCount Surveys

CustomerCount doesn’t have any clients that have vouched for the product

Medallia

Very user friendly. There are many graphic charts that make it easy to see bench marks for guest satisfaction

Night Manager from Las Vegas (United States)
References
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General Info

Screenshots

CustomerCount doesn't have any screenshots

Integrations

BCV (A RateGain company)

Hotel Metasearch Management Software (2) Booking Engine (1) Business Intelligence (1)

CustomerCount Surveys

CustomerCount doesn't have any integrations

Medallia

Business Intelligence (2) Booking Engine (1) Hotel Reservations Software (1)
Recent Company Updates
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Recent Articles

BCV (A RateGain company)

BCV, A RateGain Company doesn’t have any recent articles

CustomerCount Surveys

CustomerCount doesn’t have any recent articles