Compare Loop CXM (by Benbria) vs CustomerCount Surveys vs GuestService - Surveys

Benbria

Loop CXM (by Benbria)

1 reviews
CustomerCount

CustomerCount Surveys

0 reviews
Guest Service

GuestService - Surveys

3 reviews

Compare Loop CXM (by Benbria) vs CustomerCount Surveys vs GuestService - Surveys

Guest Survey Software vendor comparison between Loop CXM (by Benbria) vs CustomerCount Surveys vs GuestService - Surveys. Find out which Guest Survey Software is right for you based on realtime data from 4 verified hotelier reviews across 2 countries.

Benbria

Benbria

Ranked 14 (out of 26)

4.5
1 reviews
View profile
CustomerCount

CustomerCount

Ranked 26 (out of 26)

N/A
0 reviews
View profile
Guest Service

Guest Service

Ranked 10 (out of 26)

5.0
3 reviews
View profile

Ratings Summary

HT Score

Loop CXM (by Benbria)

unranked HTScore Icon

CustomerCount Surveys

unranked HTScore Icon

GuestService - Surveys

unranked HTScore Icon
Popularity

Loop CXM (by Benbria)

1 verified reviews

CustomerCount Surveys

0 verified reviews

GuestService - Surveys

3 verified reviews
Likelihood to Recommend

Loop CXM (by Benbria)

90%

CustomerCount Surveys

0%

GuestService - Surveys

100%
Ease of Use

Loop CXM (by Benbria)

4

CustomerCount Surveys

0

GuestService - Surveys

5
ROI

Loop CXM (by Benbria)

4

CustomerCount Surveys

0

GuestService - Surveys

5
Implementation

Loop CXM (by Benbria)

Not enough data available

CustomerCount Surveys

Not enough data available

GuestService - Surveys

Not enough data available
Customer Support

Loop CXM (by Benbria)

5

Verified Customer Support

CustomerCount Surveys

0

Verified Customer Support

GuestService - Surveys

4.3

Verified Customer Support

Certificate of Excellence

Loop CXM (by Benbria)

CustomerCount Surveys

GuestService - Surveys

Features

Survey Builder

On-site/In-Stay Surveys

Customizable questions

Conditional logic

Segmented surveys

Responsive surveys

Net Promoter Score (NPS)

Guest satisfaction surveys

Delivery Channels

SMS Text Based Surveys

On-site/In-Stay Surveys

Pre-arrival Surveys

Mobile Access

Guest room TV or tablets

Email

Review Generation

Review Routing

Certified TripAdvisor Review Collection Partner

Social review tracking

SMS text review collection

Follow-up & Resolution

Case Management/Ticketing System

Real Time Alerts

Assign alerts to departments

In app email response

In app call back

Reporting, Analytics & Insights

Analytics & Sentiment Analysis

Flexible role based reporting

Social review tracking

Loop CXM (by Benbria)

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

CustomerCount Surveys

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

GuestService - Surveys

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Benbria
vs.
CustomerCount
vs.
Guest Service

Customers

Top 3 Segments

Loop CXM (by Benbria)

Resorts - 100%
Motels - 0%
Hostels - 0%

CustomerCount Surveys

Resorts - 0%
Motels - 0%
Hostels - 0%

GuestService - Surveys

Resorts - 100%
Motels - 0%
Hostels - 0%
Featured clients
-
-

GuestService - Surveys

Guest Service doesn’t have any featured brands available

Fit Score for Your Property

Want to find out which vendor is the best fit for your hotels?

Take the quiz

Pricing

Pricing Benchmark

Pricing Available By Request

Benbria has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Pricing Available By Request

CustomerCount has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Guest Service Average Guest Service

Loop CXM (by Benbria)

Pricing Available By Request
Benbria has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

CustomerCount Surveys

Pricing Available By Request
CustomerCount has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

GuestService - Surveys

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
Custom Price Quote
Benbria
vs.
CustomerCount
vs.
Guest Service
1-click quote request

What Customers Are Saying

Most Recent Review

Loop CXM (by Benbria)

Benbria

VP Sales and Marketing

CustomerCount Surveys

CustomerCount doesn’t have any clients that have vouched for the product

GuestService - Surveys

Reception team

Front Office from (Turkey)
Most Positive Review

Loop CXM (by Benbria)

Benbria

VP Sales and Marketing

CustomerCount Surveys

CustomerCount doesn’t have any clients that have vouched for the product

GuestService - Surveys

Enhancing our review score

Quality Manager from (Turkey)
Most Critical

Loop CXM (by Benbria)

Benbria

VP Sales and Marketing

CustomerCount Surveys

CustomerCount doesn’t have any clients that have vouched for the product

GuestService - Surveys

Enhancing our review score

Quality Manager from (Turkey)
References
-
-

GuestService - Surveys

Guest Service doesn’t have any references available

General Info

Screenshots

CustomerCount doesn't have any screenshots

Integrations

Loop CXM (by Benbria)

Staff Collaboration Tools (4) Event Management Software (3) Housekeeping Software (3)
View all integrations (10)

CustomerCount Surveys

CustomerCount doesn't have any integrations

GuestService - Surveys

Property Management Systems (2) Hotel Restaurant POS Systems (2) Hotel Keyless Entry Systems (1)
View all integrations (4)
Recent Company Updates
-
-

GuestService - Surveys

Guest Service doesn’t have any recent company updates

Recent Articles

CustomerCount Surveys

CustomerCount doesn’t have any recent articles

GuestService - Surveys

Guest Service doesn’t have any recent articles