Compare Loop CXM (by Benbria) vs CustomerCount Surveys vs Medallia
Guest Survey Software vendor comparison between Loop CXM (by Benbria) vs CustomerCount Surveys vs Medallia. Find out which Guest Survey Software is right for you based on realtime data from 9 verified hotelier reviews across 2 countries.
Benbria
Ranked 13 (out of 25)
CustomerCount
Ranked 25 (out of 25)
Medallia
Ranked 7 (out of 25)
Ratings Summary
Loop CXM (by Benbria)
unranked
CustomerCount Surveys
unranked
Medallia
unranked
Loop CXM (by Benbria)
1 verified reviewsCustomerCount Surveys
0 verified reviewsMedallia
8 verified reviewsLoop CXM (by Benbria)
CustomerCount Surveys
Medallia
Loop CXM (by Benbria)
CustomerCount Surveys
Medallia
Loop CXM (by Benbria)
CustomerCount Surveys
Medallia
Loop CXM (by Benbria)
Not enough data available
CustomerCount Surveys
Not enough data available
Medallia
Loop CXM (by Benbria)
Verified Customer Support
CustomerCount Surveys
Verified Customer Support
Medallia
Verified Customer Support
Loop CXM (by Benbria)
CustomerCount Surveys
Medallia
Features
GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK
TOP Matches
vs.
vs.
Customers
Top 3 Segments
Loop CXM (by Benbria)
Resorts - 100%
Motels - 0%
Hostels - 0%
CustomerCount Surveys
Resorts - 0%
Motels - 0%
Hostels - 0%
Medallia
Other - 87%
Resorts - 13%
Motels - 0%
Featured clients
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Fit Score for Your Property
Pricing
Loop CXM (by Benbria)
Pricing Available By Request
Benbria has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
CustomerCount Surveys
Pricing Available By Request
CustomerCount has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
Medallia
Pricing Available By Request
Medallia has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
What Customers Are Saying
Most Recent Review
Loop CXM (by Benbria)
Benbria
VP Sales and MarketingCustomerCount Surveys
CustomerCount doesn’t have any clients that have vouched for the productMedallia
Medallia is fairly intuitive, but does take some time to get acclimated. It is incredibly convenient to have access to both Medallia surveys and social media reviews all in one place.
Chef concierge from Houston (United States)Most Positive Review
Loop CXM (by Benbria)
Benbria
VP Sales and MarketingCustomerCount Surveys
CustomerCount doesn’t have any clients that have vouched for the productMedallia
Nice Tool
General Manager from San Francisco (United States)Most Critical
Loop CXM (by Benbria)
Benbria
VP Sales and MarketingCustomerCount Surveys
CustomerCount doesn’t have any clients that have vouched for the productMedallia
Very user friendly. There are many graphic charts that make it easy to see bench marks for guest satisfaction
Night Manager from Las Vegas (United States)References
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General Info
Screenshots
CustomerCount doesn't have any screenshots
Integrations
Loop CXM (by Benbria)
Staff Collaboration Tools (4)
Event Management Software (3)
Housekeeping Software (3)
CustomerCount Surveys
CustomerCount doesn't have any integrations
Medallia
Business Intelligence (2)
Booking Engine (1)
Hotel Reservations Software (1)
Recent Company Updates
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Recent Articles
CustomerCount Surveys
CustomerCount doesn’t have any recent articles