Compare Loop CXM (by Benbria) vs GuestService - Surveys vs Service Metrics Group
Guest Surveys & Feedback vendor comparison between Loop CXM (by Benbria) vs GuestService - Surveys vs Service Metrics Group. Find out which Guest Surveys & Feedback is right for you based on realtime data from 6 verified hotelier reviews across 3 countries.
Benbria
Ranked 14 (out of 25)
Guest Service
Ranked 9 (out of 25)
Service Metrics Group
Ranked 11 (out of 25)
Ratings Summary
Loop CXM (by Benbria)
unranked
GuestService - Surveys
unranked
Service Metrics Group
unranked
Loop CXM (by Benbria)
1 verified reviewsGuestService - Surveys
3 verified reviewsService Metrics Group
2 verified reviewsLoop CXM (by Benbria)
GuestService - Surveys
Service Metrics Group
Loop CXM (by Benbria)
GuestService - Surveys
Service Metrics Group
Loop CXM (by Benbria)
GuestService - Surveys
Service Metrics Group
Loop CXM (by Benbria)
Not enough data available
GuestService - Surveys
Not enough data available
Service Metrics Group
Not enough data available
Loop CXM (by Benbria)
Verified Customer Support
GuestService - Surveys
Verified Customer Support
Service Metrics Group
Verified Customer Support
Loop CXM (by Benbria)
GuestService - Surveys
Service Metrics Group
Features
GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK
TOP Matches
vs.
vs.
Customers
Top 3 Segments
Loop CXM (by Benbria)
Resorts - 100%
Motels - 0%
Hostels - 0%
GuestService - Surveys
Resorts - 100%
Motels - 0%
Hostels - 0%
Service Metrics Group
Other - 50%
Boutiques - 50%
Resorts - 0%
Featured clients
-
GuestService - Surveys
Guest Service doesn’t have any featured brands available
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Fit Score for Your Property
Pricing
Loop CXM (by Benbria)
Pricing Available By Request
Benbria has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
GuestService - Surveys
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
Service Metrics Group
Pricing Available By Request
Service Metrics Group has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
What Customers Are Saying
Most Recent Review
Loop CXM (by Benbria)
Benbria
VP Sales and MarketingGuestService - Surveys
Reception team
Front Office from (Turkey)Service Metrics Group
Service Metrics Group has transformed our hotel's ability to deliver great experiences for guests
Service Manager from (United States)Most Positive Review
Loop CXM (by Benbria)
Benbria
VP Sales and MarketingGuestService - Surveys
Enhancing our review score
Quality Manager from (Turkey)Service Metrics Group
Service Metrics Group has transformed our hotel's ability to deliver great experiences for guests
Service Manager from (United States)Most Critical
Loop CXM (by Benbria)
Benbria
VP Sales and MarketingGuestService - Surveys
Enhancing our review score
Quality Manager from (Turkey)Service Metrics Group
Service Metrics Group has transformed our hotel's ability to deliver great experiences for guests
Service Manager from (United States)References
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GuestService - Surveys
Guest Service doesn’t have any references available
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General Info
Screenshots
Service Metrics Group doesn't have any screenshots
Integrations
Loop CXM (by Benbria)
Staff Collaboration Tools (4)
Event Management Software (3)
Housekeeping Software (3)
GuestService - Surveys
Property Management Systems (2)
Hotel Restaurant POS Systems (2)
Hotel CRM & Email Marketing (1)
Service Metrics Group
Service Metrics Group doesn't have any integrations
Recent Company Updates
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GuestService - Surveys
Guest Service doesn’t have any recent company updates
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Recent Articles
GuestService - Surveys
Guest Service doesn’t have any recent articles
Service Metrics Group
Service Metrics Group doesn’t have any recent articles