Compare Loop CXM (by Benbria) vs GuestService - Surveys vs Travel Media Group (Custom Social Media Content)

Benbria

Loop CXM (by Benbria)

1 reviews
Guest Service

GuestService - Surveys

3 reviews
Travel Media Group

Travel Media Group (Custom Social Media Content)

14 reviews

Compare Loop CXM (by Benbria) vs GuestService - Surveys vs Travel Media Group (Custom Social Media Content)

Guest Survey Software vendor comparison between Loop CXM (by Benbria) vs GuestService - Surveys vs Travel Media Group (Custom Social Media Content). Find out which Guest Survey Software is right for you based on realtime data from 18 verified hotelier reviews across 3 countries.

Benbria

Benbria

Ranked 13 (out of 25)

4.5
1 reviews
View profile
Guest Service

Guest Service

Ranked 9 (out of 25)

5.0
3 reviews
View profile
Travel Media Group

Travel Media Group

Ranked 2 (out of 21)

5.0
14 reviews
View profile

Ratings Summary

HT Score

Loop CXM (by Benbria)

unranked HTScore Icon

GuestService - Surveys

unranked HTScore Icon

Travel Media Group (Custom Social Media Content)

unranked HTScore Icon
Popularity

Loop CXM (by Benbria)

1 verified reviews

GuestService - Surveys

3 verified reviews

Travel Media Group (Custom Social Media Content)

14 verified reviews
Likelihood to Recommend

Loop CXM (by Benbria)

90%

GuestService - Surveys

100%

Travel Media Group (Custom Social Media Content)

100%
Ease of Use

Loop CXM (by Benbria)

4

GuestService - Surveys

5

Travel Media Group (Custom Social Media Content)

4.9
ROI

Loop CXM (by Benbria)

4

GuestService - Surveys

5

Travel Media Group (Custom Social Media Content)

4.6
Implementation

Loop CXM (by Benbria)

Not enough data available

GuestService - Surveys

Not enough data available

Travel Media Group (Custom Social Media Content)

4.8
Customer Support

Loop CXM (by Benbria)

5

Verified Customer Support

GuestService - Surveys

4.3

Verified Customer Support

Travel Media Group (Custom Social Media Content)

4.9

Verified Customer Support

Certificate of Excellence

Loop CXM (by Benbria)

GuestService - Surveys

Travel Media Group (Custom Social Media Content)

Features

Survey Builder

On-site/In-Stay Surveys

Customizable questions

Conditional logic

Segmented surveys

Responsive surveys

Net Promoter Score (NPS)

Guest satisfaction surveys

Delivery Channels

SMS Text Based Surveys

On-site/In-Stay Surveys

Pre-arrival Surveys

Mobile Access

Guest room TV or tablets

Email

Review Generation

Review Routing

Certified TripAdvisor Review Collection Partner

Social review tracking

SMS text review collection

Follow-up & Resolution

Case Management/Ticketing System

Real Time Alerts

Assign alerts to departments

In app email response

In app call back

Reporting, Analytics & Insights

Analytics & Sentiment Analysis

Flexible role based reporting

Social review tracking

Loop CXM (by Benbria)

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

GuestService - Surveys

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Travel Media Group (Custom Social Media Content)

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Benbria
vs.
Guest Service
vs.
Travel Media Group

Customers

Top 3 Segments

Loop CXM (by Benbria)

Resorts - 100%
Motels - 0%
Hostels - 0%

GuestService - Surveys

Resorts - 100%
Motels - 0%
Hostels - 0%

Travel Media Group (Custom Social Media Content)

Branded Hotels - 29%
Bed & Breakfast & Inns - 14%
Other - 7%
Featured clients
-

GuestService - Surveys

Guest Service doesn’t have any featured brands available

-

Fit Score for Your Property

Want to find out which vendor is the best fit for your hotels?

Take the quiz

Pricing

Pricing Benchmark

Pricing Available By Request

Benbria has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Guest Service Average Guest Service

Pricing Available By Request

Travel Media Group has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Loop CXM (by Benbria)

Pricing Available By Request
Benbria has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

GuestService - Surveys

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Travel Media Group (Custom Social Media Content)

Pricing Available By Request
Travel Media Group has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
Custom Price Quote
Benbria
vs.
Guest Service
vs.
Travel Media Group

What Customers Are Saying

Most Recent Review

Loop CXM (by Benbria)

Benbria

VP Sales and Marketing

GuestService - Surveys

Reception team

Front Office from (Turkey)

Travel Media Group (Custom Social Media Content)

Travel Media

General Manager
Most Positive Review

Loop CXM (by Benbria)

Benbria

VP Sales and Marketing

GuestService - Surveys

Enhancing our review score

Quality Manager from (Turkey)

Travel Media Group (Custom Social Media Content)

The best for Innkeepers

Owner
Most Critical

Loop CXM (by Benbria)

Benbria

VP Sales and Marketing

GuestService - Surveys

Enhancing our review score

Quality Manager from (Turkey)

Travel Media Group (Custom Social Media Content)

Reputation Management

DOSM
References
-

GuestService - Surveys

Guest Service doesn’t have any references available
-

General Info

Screenshots

Travel Media Group doesn't have any screenshots

Integrations

Loop CXM (by Benbria)

Staff Collaboration Tools (4) Event Management Software (3) Housekeeping Software (3)

GuestService - Surveys

Property Management Systems (2) Hotel Restaurant POS Systems (2) Hotel Keyless Entry Systems (1)

Travel Media Group (Custom Social Media Content)

Property Management Systems (2)
Recent Company Updates
-

GuestService - Surveys

Guest Service doesn’t have any recent company updates

-
Recent Articles

GuestService - Surveys

Guest Service doesn’t have any recent articles

Travel Media Group (Custom Social Media Content)

Travel Media Group doesn’t have any recent articles