The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 49 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Big Rig Media shines .
Screen Pilot shines in ease of use and customer support — especially for brand properties (5.0/5) , with exclusive features like Data Analysis & Reporting and Email Marketing.
Side-by-side ratings based on 49 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | Contact sales |
| Verified Reviews | 0 | 49 |
After analyzing 49 verified reviews, Big Rig Media users most value its , while Screen Pilot users highlight customer service and team integration, innovation and proactive recommendations, expertise in digital marketing. Click any theme to see what reviewers say.
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Customer Service and Team Integration
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Innovation and Proactive Recommendations
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Expertise in Digital Marketing
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Data Reporting and Insights
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Platform and Technical Integration
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How each product ranks among Digital Marketing Agencies vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | Big Rig Media |
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|---|---|---|
| Small (10-24 rooms) | — | #18 2 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #9 20 reviews |
| Large (75-199 rooms) ▾ | — | #6 9 reviews |
| X-Large (200+ rooms) ▾ | — | #3 12 reviews |
By Property Type
| Segment | Big Rig Media |
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| Boutique ▾ | — | #10 20 reviews |
| Luxury ▾ | — | #7 28 reviews |
| Branded / Chain ▾ | — | #6 19 reviews |
By Region
| Segment | Big Rig Media |
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| North America ▾ | — | #3 46 reviews |
Choosing between Big Rig Media and Screen Pilot hinges on your hotel’s specific marketing needs and priorities. Big Rig Media offers limited data-backed reviews and no recent feedback, indicating a lack of recent client experience. Conversely, Screen Pilot boasts 44 recent reviews with a stellar NPS score of 9.66/10, underscoring widespread satisfaction. Both aim to boost your online presence, but Screen Pilot’s proven track record makes it the more reliable choice for most hoteliers.
If your hotel needs a comprehensive digital marketing partner with extensive industry-specific tools and proven client success, Screen Pilot is the clear winner. Big Rig Media’s lack of recent reviews and features suggests it’s not currently a competitive option. Are you ready to prioritize proven experience and deep expertise?
Big Rig Media is a digital marketing agency specializing in website design, development, and online marketing strategies tailored for businesses looking to enhance their online visibility. It offers custom website solutions with integrated SEO, analytics, and campaign management tools, primarily targeting businesses seeking a tailored digital presence.
Screen Pilot, on the other hand, is a full-service digital marketing agency with a focus on hospitality, travel, and leisure brands worldwide. It provides integrated services like SEO, PPC, web design, social media management, content creation, and advanced analytics, all aimed at optimizing the entire customer journey and maximizing revenue.
While Big Rig Media’s core is website-centric, Screen Pilot offers a broader arsenal of digital marketing services, including social media, influencer marketing, and e-commerce consulting. If your hotel’s primary goal is website development, Big Rig Media might seem appealing; but if you need an all-encompassing digital strategy, Screen Pilot’s comprehensive services give it a distinct edge.
The key difference lies in their scope and client focus. Big Rig Media’s offerings are more limited and less recent in reviews, making its current relevance uncertain. Screen Pilot’s recent reviews and high client approval suggest it delivers more dependable results. Which approach aligns better with your hotel’s long-term marketing ambitions?
If your hotel needs a dedicated website development partner that can craft a custom site optimized for performance, Big Rig Media could be suitable. It’s ideal for properties seeking a strong digital base without extensive ongoing marketing campaigns.
If your hotel requires an integrated digital marketing agency capable of managing SEO, PPC, social media, content, and analytics to drive direct bookings and revenue, Screen Pilot is the better choice. It is especially suited to resorts, independent hotels, and properties aiming for high-value customer acquisition through targeted campaigns.
Screen Pilot’s 44 recent reviews, high ratings, and detailed client feedback make it the more trustworthy and effective partner. Big Rig Media’s limited recent data suggests it may not keep pace with evolving digital marketing standards. For most hoteliers, Screen Pilot’s comprehensive approach will deliver more measurable results.
Big Rig Media provides a website-focused service, but there’s no recent feedback indicating its ease of use or onboarding success. Its lack of recent reviews and the absence of a substantial feature set imply potential usability challenges or limited client engagement.
Screen Pilot’s user experience is highly rated, with a 4.8/5 ease-of-use score and an onboarding rating of 4.71/5. Reviewers describe their platform as intuitive and their onboarding as straightforward, with many mentioning clear communication and responsive support.
Edge: Screen Pilot.
Big Rig Media offers no proprietary features or tools beyond website design and basic digital marketing elements. Its toolkit is not detailed, and recent reviews do not highlight any specific features.
Screen Pilot boasts 28 distinct digital marketing features, including SEO, PPC, web design, data analysis, social media management, influencer marketing, marketing automation, and more. These advanced capabilities allow for a truly integrated strategy tailored to your hotel’s needs.
With a broader and more sophisticated feature set, Screen Pilot can support comprehensive marketing campaigns that cover all customer touchpoints. Edge: Screen Pilot.
Both products lack recent ratings for support, but Big Rig Media’s absence of reviews suggests limited ongoing support data. Its older or nonexistent client feedback makes assessing support quality impossible.
Screen Pilot, however, consistently receives high praise for its customer support, with a 4.93/5 rating and numerous positive reviews highlighting proactive, personalized service and effective communication. Clients describe their support as responsive, knowledgeable, and dedicated.
Edge: Screen Pilot.
Big Rig Media offers no verified integrations, indicating either limited platform connectivity or a lack of recent partnership data.
Screen Pilot provides three verified integrations, including Guestbook, Revinate, and HMA Intelligent Marketing, with additional partnerships in the pipeline. These integrations enable seamless data sharing and campaign management, enhancing overall performance.
For hotels seeking a marketing partner that connects with existing systems, Screen Pilot’s integrations provide a valuable advantage. Edge: Screen Pilot.
Screen Pilot’s 44 recent reviews and an average rating of 4.91/5 reflect strong, current client satisfaction, particularly among independent properties and resorts. Reviewers emphasize their responsiveness, industry expertise, and campaign effectiveness.
Big Rig Media has no recent reviews or ratings, making it impossible to gauge current client sentiment or effectiveness.
Given recent feedback, Screen Pilot’s high ratings and positive comments make it the preferred choice. Edge: Screen Pilot.
Both products do not publicly disclose pricing details, indicating customized quotes based on client needs. Expect to contact each provider directly for a proposal.
Because of the absence of transparent pricing, your hotel should request detailed quotes aligned with your scope and budget to compare value effectively.
Not ideal if your hotel aims for comprehensive digital marketing, revenue-driving campaigns, or has complex analytics needs, as Big Rig Media’s feature set and recent reviews are limited.
Not ideal if your hotel’s marketing is limited to basic website or offline efforts, or if you prefer a hands-off approach to digital marketing with minimal ongoing support.
Screen Pilot’s core advantage is its comprehensive, data-driven approach, proven through recent reviews and high client satisfaction. Its extensive feature set and industry expertise make it the reliable choice for hoteliers looking to grow revenue through digital marketing.
If your hotel needs a full-service agency capable of managing all digital channels and integrating with your existing systems, Screen Pilot offers clear benefits. It combines strategic insight, technical integration, and excellent support to maximize your marketing ROI.
Big Rig Media’s limited recent activity and narrow focus make it less suitable for hotels seeking a holistic digital marketing partner in today’s competitive landscape. For most hotels, especially those targeting growth and higher revenue, Screen Pilot remains the more compelling choice.
Digital Marketing Agencies pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
| Big Rig Media |
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According to HTR's product database, Big Rig Media and Screen Pilot share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | Big Rig Media |
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| Data Analysis & Reporting | ||
| Meta search marketing | ||
| PPC | ||
| SEO | ||
| Web Design | ||
| Web Development |
Showing top differences. 16 more features differ between these products.
What hoteliers love
Users consistently praise Screen Pilot's team for their proactive, responsive, and personalized service. The integration with the hotel’s property tea... Users consistently praise Screen Pilot's team for their proactive, responsive, and personalized service. The integration with the hotel’s property team is seamless, making them feel like an extension of the hotel's own marketing team. They foster strong relationships, ensuring that they understand the hotel's unique needs and challenges.
Screen Pilot is lauded for its innovative ideas and proactive recommendations. They don't wait for direction but actively seek out new opportunities t... Screen Pilot is lauded for its innovative ideas and proactive recommendations. They don't wait for direction but actively seek out new opportunities to optimize digital marketing efforts and drive campaign success.
Screen Pilot is highly regarded for their deep expertise in digital marketing. Users appreciate their comprehensive understanding of PPC, SEO, and soc... Screen Pilot is highly regarded for their deep expertise in digital marketing. Users appreciate their comprehensive understanding of PPC, SEO, and social media strategies. Their innovative approaches and detailed analytics provide clear value to hotel marketing efforts.
Where hoteliers push back
While effective in their strategies, Screen Pilot's integration with some platforms and tools could be improved. A few users mention the need for more... While effective in their strategies, Screen Pilot's integration with some platforms and tools could be improved. A few users mention the need for more seamless integration with their custom-coded websites and booking engines.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Big Rig Media and Screen Pilot share many core Digital Marketing Agencies features, but each has unique capabilities. Big Rig Media offers 0 verified integration partners, while Screen Pilot offers 3. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Screen Pilot leads in ease of use at 4.8/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Big Rig Media: No. Screen Pilot: No. Neither product currently offers a free tier. Most Digital Marketing Agencies vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Big Rig Media has an HT Score of 0 and Screen Pilot has 84. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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