Bokun vs. Noovy PMS: Which Is Right for You?

Updated June 25, 2026  ·  25 verified reviews analyzed

TLDR

We analyzed 25 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:

Bokun shines .

Noovy shines in ease of use and customer support , with exclusive features like Payment processing and Housekeeping module.

See the full breakdown below ↓

How Does Bokun Compare to Noovy PMS?

Side-by-side ratings based on 25 verified hotelier reviews on HTR.

HTScore
0
71
Likelihood to Recommend
0%
99%
Ease of Use
0.0/5
4.9/5
Customer Support
0.0/5
4.9/5
Value for Money
0.0/5
5.0/5
Starting Price Contact sales From $600/mo
Verified Reviews 0 25

What Are the Pros and Cons of Bokun vs Noovy PMS?

After analyzing 25 verified reviews, Bokun users most value its , while Noovy users highlight ease of use, customer service, automated payment processing. Click any theme to see what reviewers say.

Bokun Noovy Noovy
Pros
+ Ease of Use
+ Customer Service
+ Automated Payment Processing
+ Direct OTAs Integration
Cons
Design
Reporting Tools
Translation Issues

Bokun vs Noovy: Rankings by Hotel Segment

How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.

By Hotel Size

Segment Bokun Noovy Noovy
Small (10-24 rooms) #39 11 reviews
Mid-Size (25-74 rooms) #38 12 reviews

By Property Type

Segment Bokun Noovy Noovy
Boutique #38 14 reviews
Luxury #54 2 reviews
Branded / Chain #52 2 reviews

By Region

Segment Bokun Noovy Noovy
Europe #22 23 reviews
Middle East #16 2 reviews

The Decision

Choosing the right property management system (PMS) can significantly influence your hotel's operations and profitability. While Bokun by Bokun aims to serve tour operators and experience providers with booking management, it does not target traditional hotels directly. Conversely, Noovy PMS is designed explicitly for hoteliers seeking an all-in-one platform to streamline daily tasks. Which solution better addresses your hotel’s specific needs?

Bokun’s focus on reservation management for tours and activities makes it less suitable for hotels needing robust PMS features. Noovy, with a comprehensive suite of tools tailored for hotels, offers more relevant functionalities. Are you seeking a dedicated hotel PMS or a versatile booking platform for experiences?

Is Bokun or Noovy Better for Hotels?

Bokun primarily excels in managing activity reservations, with a strong emphasis on travel agencies and experience providers. It offers inventory management, automation, and integration with travel channels but lacks core hotel management features like front desk operations or housekeeping modules. Noovy, on the other hand, is built specifically for hotels, providing property management, channel management, online booking, and revenue tools all in one.

Since Bokun has zero recent reviews and a review count of none for hotel use, it lacks validation as a hotel PMS. Noovy’s recent reviews from 19 hoteliers, all within the last six months, indicate a more current and trusted solution. Their 4.89/5 customer support rating and 99% likelihood to recommend suggest high hotel industry confidence. Do you want a tool proven in hotel environments or a platform primarily for tours?

Noovy vs Bokun: Which Should Your Hotel Choose?

If your hotel needs an integrated PMS that handles reservations, guest management, billing, and distribution channels, Noovy is the clear choice. It offers a full suite of features, including a booking engine, channel manager, revenue management, and guest CRM, all in a single platform. Bokun’s focus on tours and activities makes it unsuitable unless your hotel operates as part of a larger experience business.

For hoteliers prioritizing ease of use, support, and comprehensive operational tools, Noovy’s high ratings and recent positive reviews make it the better fit. Bokun may be appealing if your operational needs center around activity bookings rather than full hotel management. Which set of features aligns with your current priorities?

Is Bokun or Noovy Easier to Use?

Noovy boasts a user rating of 4.84/5, with reviews praising its straightforward, friendly interface, and quick onboarding. Hotels appreciate the platform’s intuitive design and reliable support, making staff adoption smooth. Bokun’s user rating is notably absent, and with no recent reviews, we cannot assess its ease of use confidently. Its interface has been described as slightly outdated in past feedback.

Given the recent review data, Edge: Noovy. Your team will likely find it easier to train staff and integrate into daily operations with Noovy’s modern, user-friendly layout.

Which Has Better Features: Bokun or Noovy?

Noovy offers 48 features exclusive to its platform, including channel management, integrated CRS, booking engine, online check-in, housekeeping, guest CRM, revenue management, and automated payment processing. Bokun has no unique hotel-specific features listed and appears to focus on activity booking, lacking the core hotel management tools needed for day-to-day operations.

The extensive feature set of Noovy directly supports front desk tasks, housekeeping, guest communication, and revenue optimization. For a hotel seeking an all-in-one management platform, Noovy’s feature depth clearly surpasses Bokun. Edge: Noovy.

Which Has Better Customer Support: Bokun or Noovy?

With a support rating of 4.89/5 and recent reviews praising its friendly, reliable, and prompt service, Noovy’s customer support stands out. Hotel owners highlight how support helps streamline operations and resolve issues quickly, including onboarding and ongoing assistance. Bokun’s support rating is unavailable, and no recent reviews are present to confirm its support quality.

Given the recent review data, Edge: Noovy. Your hotel will benefit from the assurance of responsive, 24/7 support that enhances operational continuity.

Which Has More Integrations: Bokun or Noovy?

Noovy integrates with 40 verified partners, including major OTAs like Omnibees, GuestRevu, and HotelTime, providing extensive connectivity. Bokun has no verified integration partners listed, limiting its ability to connect with external systems or distribution channels.

For hotels relying on multiple distribution channels, Noovy’s broad integration network simplifies synchronization and reduces manual work. Edge: Noovy.

Which Do Hoteliers Rate Higher: Bokun or Noovy?

Since Bokun has zero hotel reviews, it cannot be rated by hoteliers. Noovy’s 19 recent reviews, all within the last six months, average an impressive 5/5 score, with hotels in various segments praising its ease of use, support, and feature set. City center hotels and boutique properties particularly rate Noovy highly, citing improved efficiency and guest experiences.

For reliable, up-to-date hotel-specific feedback, Edge: Noovy. Its strong recent reviews confirm its standing among hoteliers.

How Much Do Bokun and Noovy Cost?

Bokun’s pricing details are unavailable, and it appears to lack a standard paid plan or trial. Noovy charges $600 per month, with no setup fee or trial period, representing a straightforward cost structure. Its pricing reflects its all-in-one hotel management capabilities.

If budget transparency and predictable costs matter, Noovy’s clear pricing offers peace of mind. Edge: Noovy.

What Type of Hotel Should Use Bokun?

Bokun is suitable for:

  • Tour operators managing activity and experience bookings.
  • Travel agencies offering package tours involving multiple service providers.
  • Small experience providers needing reservation management.
  • Businesses focusing on activity inventory and distribution.

Not ideal if your hotel requires extensive PMS, front desk, or housekeeping features. Hotels seeking integrated hotel management should look elsewhere.

What Type of Hotel Should Use Noovy?

Noovy is ideal for:

  • Boutique hotels and city center hotels looking for an all-in-one PMS.
  • Independent properties aiming for simplified operations.
  • Hotels seeking to automate billing, guest communication, and revenue management.
  • Properties that need strong online channel connectivity.

Not suitable for:

  • Hotels with complex, large-scale operations requiring custom integrations.
  • Properties prioritizing a low-cost solution with minimal features.
  • Hotels primarily focused on tours or activities outside the hotel environment.

Noovy vs Bokun: The Bottom Line for Hotels

The core difference lies in their focus: Bokun is a tour and activity booking system, while Noovy provides a complete hotel management solution. Bokun’s minimal hotel-specific features and lack of recent hotel reviews make it less suitable for most hoteliers. Noovy’s recent, positive hotel reviews, extensive feature set, and high support ratings establish it as a top choice.

Choose Noovy if your hotel needs a full PMS, channel management, and guest communication system that’s easy to adopt and backed by recent positive feedback. Bokun may be appropriate if your hotel’s focus is on managing experience bookings, but it’s not recommended for full hotel operations.


This comprehensive comparison aims to help you select the platform that best fits your hotel’s operational needs and growth plans. Based on recent reviews and feature depth, Noovy stands out as the more reliable, hotel-focused solution.

How Much Do Bokun and Noovy PMS Cost?

Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.

Bokun Noovy Noovy
Starting Price From $600/mo

Feature Comparison: Bokun vs Noovy PMS

These are the features each vendor has configured, organized by feature group — the same data shown in the vendor dashboard. Expand a group to compare features side by side.

Feature Bokun Noovy Noovy
Accounting & Finance
0%
100%
Direct billing
RevPaR & ADR Reports
Multi-currency
Transactional Emails (booking, folios, etc)
Automated night audit
Marketing & Ecommerce
0%
88%
Guest Communication (SMS Messaging)
Native Email Marketing
Guest profiles
Guest CRM
Gift Vouchers
Channel Manager
Booking Engine
Transactional Emails (booking, folios, etc)
Administration & Configuration
0%
75%
Centralized user & role management
Multi-lingual
Cloud based
On premise
Customer Management
0%
100%
Guest Communication (SMS Messaging)
Guest profiles
Centralized Messaging
Transactional Emails (booking, folios, etc)
Front Office
0%
92%
Mobile Device Notes & Tasks (Voice-to-Text)
Mobile App
Automated night audit
Calendar view
Multi-lingual
Task Management
Automated reminders
Guest profiles
Tablet/Kiosk Check-in
Payment Requests
Centralized Messaging
Automated Space Optimization
Groups Management
0%
100%
Group functionality
Automated Space Optimization
Guest Experience
0%
89%
Integrated ID & Passport Scanner
Digital Registration
Guest App
Online Check-in
Online Checkout
Guest Messaging
Transactional Emails (booking, folios, etc)
ID Scanning & Registration Pre-fill
Lobby Kiosk
Housekeeping
0%
63%
Housekeeping module
Housekeeping Mobile App
Real-Time Status Updates
Automated Assignments
Real Time Reporting
Shift Planning
Employee Messaging
Online Checkout
Payments
0%
100%
Integrated Payment Terminal & Card Reader
Direct billing
Multi-currency
Payment processing
Payment Requests
Reservations Management
0%
89%
RevPaR & ADR Reports
Gift Vouchers
Channel Manager
Integrated CRS
Drag-n-Drop Tapechart
Rate Management
Automated Space Optimization
Rules Based Room Assignments
Transactional Emails (booking, folios, etc)
Revenue Management
0%
100%
RevPaR & ADR Reports
Custom rates
Ancillary revenue tracking
Revenue management module
Base Pricing
Taxes & Compliance
0%
75%
PCI Compliant
GDPR Compliant
SOC2 Complaint
Tax Configuration
Support & Training
0%
100%
Online 24/7 support
Food & Beverage
0%
0%
EPoS
Spa
0%
0%
Spa & Wellness Module

Bokun vs Noovy: The Bottom Line

Bokun
0.0/5 from 0 reviews
0.0/5 ease of use 0.0/5 support 0 integrations
Visit Profile
Noovy
Noovy
5.0/5 from 25 reviews

What hoteliers love

Ease of Use 94% positive

Many reviews praise the system's ease of use, noting its user-friendly design and intuitive interface which makes training new staff quick and reduces... Many reviews praise the system's ease of use, noting its user-friendly design and intuitive interface which makes training new staff quick and reduces operational errors.

Customer Service 100% positive

Excellent customer service is frequently mentioned, with users appreciating quick responses and effective resolutions, contributing to overall satisfa... Excellent customer service is frequently mentioned, with users appreciating quick responses and effective resolutions, contributing to overall satisfaction with the product.

Automated Payment Processing 64% positive

The system facilitates automatic payment requests and processing, drastically simplifying billing and reducing error rates. This feature is also appre... The system facilitates automatic payment requests and processing, drastically simplifying billing and reducing error rates. This feature is also appreciated for its efficiency in handling non-refundable bookings.

Where hoteliers push back

Design 62% negative

Users appreciate the software's functionality but note that the design is slightly outdated, though a redesign is anticipated to address this issue.

Reporting Tools 43% negative

The software offers robust reporting tools that provide insights into various aspects of hotel operations, aiding in better management decisions.

Unique capabilities

Channel Manager Integrated CRS Payment processing Booking Engine Calendar view
4.8/5 ease of use 4.9/5 support 40 integrations
Visit Profile

Where the ratings diverge most

Overall Rating Noovy 5.0 vs 0.0 (+5)
Ease of Use Noovy 4.8 vs 0.0 (+4.8)
Customer Support Noovy 4.9 vs 0.0 (+4.9)
Value for Money Noovy 5.0 vs 0.0 (+5)
Onboarding Noovy 4.8 vs 0.0 (+4.8)

Frequently Asked Questions About Bokun vs Noovy PMS

Can Bokun replace Noovy PMS?

It depends on your requirements. Bokun and Noovy PMS share many core Property Management Systems features, but each has unique capabilities. Bokun offers 0 verified integration partners, while Noovy PMS offers 40. Review the feature comparison above to see where they differ before switching.

Which is better for small or independent hotels?

Small hotels should prioritize ease of use and fast onboarding. Noovy PMS leads in ease of use at 4.9/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.

Do Bokun or Noovy PMS offer a free plan?

Bokun: No. Noovy PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.

How Does HTR Evaluate and Rank Bokun and Noovy PMS?

The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Bokun has an HT Score of 0 and Noovy has 71. Here is how the score is calculated.

Criteria Group Weight What It Measures
Customer Ratings & Reviews

How highly do users recommend this product?

Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories

The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias.

Partner Ecosystem

How highly do tech partners recommend this company?

Partner Recommendations, Integration Quantity, Integration Quality

Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack.

Customer Centricity

How customer-centric is this organization?

Certified Support, Review Consistency, Profile Completeness

Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features.

Reach, Staying Power & Resources

How extensive is this company's reach and resourcing?

Geographic Reach, Staying Power, Company Resources, Trending Score

Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity.

Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →

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