Multi-Channel CRM by Bookboost vs. Giggle.tips:
Which Is Right for You?

The Decision

Choosing between Bookboost's Multi-Channel CRM and Giggle.tips for your hotel CRM and email marketing hinges on your specific needs. Bookboost offers a comprehensive, well-rated platform designed explicitly for hospitality, while Giggle.tips appears to lack recent reviews, features, and market presence. Both aim to improve guest communications, but their capabilities and scope differ significantly.

Given the current data, which product will serve your hotel’s growth and operational needs more effectively? Keep reading to understand their strengths and weaknesses.

Is Bookboost or Giggle.tips Better for Hotels?

Bookboost is a dedicated hotel CRM and marketing platform with a 98.8 score on the HotelTechReport (HTR) scale, supported by 118 reviews—including 33 recent ones. This extensive feedback indicates strong, recent confidence from users, highlighting its ease of use, support, and feature set. Conversely, Giggle.tips has no recent reviews or ratings, making it hard to assess its current performance or suitability.

Both products aim to enhance guest communication, but Bookboost's proven track record and positive reviews suggest it’s the more reliable choice for hotels looking for a mature, feature-rich solution. Does Giggle.tips truly meet your needs without recent validation?

Bookboost vs Giggle.tips: Which Should Your Hotel Choose?

If your hotel needs a multi-channel CRM that consolidates email, SMS, WhatsApp, and automation specifically for hospitality, go with Bookboost. Its deep feature set (26 unique features, including segmentation, automation, and a guest feedback module) and broad integrations make it ideal for mid-to-large hotels that prioritize personalized, data-driven marketing.

If your hotel is a small operation or just exploring digital guest engagement without requiring advanced features, Giggle.tips might seem attractive. However, the lack of reviews, features, or proven integrations suggests it’s less suited for hotels aiming for scalable, sophisticated guest communication. For most hotels seeking reliability and growth, Bookboost remains the clear choice.

Is Bookboost or Giggle.tips Easier to Use?

Bookboost’s user ratings reflect a 4.66/5 for ease of use, with reviews praising its intuitive interface and smooth onboarding process. Users mention that the platform simplifies complex tasks like segmentation and automation, making staff adoption straightforward. Reviewers highlight its user-friendly design as a key strength, despite some noting initial setup complexity.

Giggle.tips has no available reviews or ratings, making it impossible to judge its usability or onboarding experience. The absence of feedback suggests it lacks the validation that comes with proven user adoption.

Edge: Bookboost.

Which Has Better Features: Bookboost or Giggle.tips?

Bookboost boasts 26 features tailored to hospitality, including email newsletters, campaign templates, guest profiles, segmentation options (geographic, market, lead time, room type), automation, GDPR/CCPA compliance, and a guest feedback module. These features enable hotels to craft targeted, automated campaigns and analyze guest data effectively.

Giggle.tips offers no detailed features or differentiators, making it impossible to compare feature depth or utility. Its lack of a feature set in the available data suggests it falls short against Bookboost’s comprehensive offering.

Edge: Bookboost.

Which Has Better Customer Support: Bookboost or Giggle.tips?

Bookboost maintains a high support rating of 4.76/5, with reviews highlighting knowledgeable, responsive support and smooth onboarding. Customers appreciate their quick reactions and helpful guidance, which eases the learning curve.

Giggle.tips has no reviews or support ratings available, so its customer service quality remains unknown. Hotels prioritizing reliable support should favor Bookboost’s well-documented, positive support experience.

Edge: Bookboost.

Which Has More Integrations: Bookboost or Giggle.tips?

Bookboost connects with 35 verified partners, including major PMS and marketing platforms like RoomRaccoon, hotelkit, Sirvoy, and The Hotels Network. This extensive integration ecosystem allows for seamless data flow and enhanced personalization.

Giggle.tips has no verified integrations listed, limiting its ability to connect with other software. For hotels needing a flexible, integrated marketing solution, Bookboost’s numerous integrations are a significant advantage.

Edge: Bookboost.

Which Do Hoteliers Rate Higher: Bookboost or Giggle.tips?

Bookboost benefits from a strong review presence, with 118 reviews and a 5/5 overall rating. Its recent reviews are particularly positive, citing effectiveness, ease of use, and support. Hotels across various segments, especially branded and boutique hotels, rate it highly.

Giggle.tips has no reviews or ratings, so there's no data to determine user satisfaction. It’s clear that hotels already using Bookboost highly value its performance, reliability, and support.

Edge: Bookboost.

How Much Do Bookboost and Giggle.tips Cost?

Bookboost’s pricing starts at $600 per month, with no freemium or trial options available. The platform’s comprehensive features justify its price point for hotels seeking a robust CRM solution.

Giggle.tips does not disclose pricing details, making comparison difficult. Without transparent pricing or trial options, hotels might hesitate to invest without evaluating the platform’s capabilities firsthand.

What Type of Hotel Should Use Bookboost?

• Hotels that want to automate and personalize guest communication across multiple channels (SMS, email, WhatsApp).
• Hotels that need detailed segmentation options (geographic, market, room type, lead time).
• Hotels aiming for scalable, multi-property management with centralized data.
• Hotels prioritizing compliance with GDPR and CCPA.
• Teams that want to analyze guest feedback to improve services.

Not ideal if your hotel is very small or just starting with digital marketing and lacks the resources for a comprehensive platform.

What Type of Hotel Should Use Giggle.tips?

• Small hotels or boutique properties exploring basic email marketing.
• Hotels seeking simple, straightforward communication tools without advanced automation.
• Hotels with minimal integration needs or limited digital infrastructure.
• Teams that prefer a minimal setup with no need for detailed segmentation or automation.

Not ideal if your hotel seeks a proven, feature-rich platform with recent reviews or plans to scale marketing automation significantly.

Bookboost vs Giggle.tips: The Bottom Line for Hotels

Bookboost distinguishes itself as a mature, feature-rich hotel CRM, built specifically for hospitality needs and backed by strong reviews. Its extensive integrations, automation, and segmentation support elevate guest engagement and operational efficiency.

If your hotel values reliability, proven support, and a comprehensive feature set, choose Bookboost. It’s particularly suitable for mid-sized or larger hotels aiming to leverage data-driven guest marketing and automation.

Giggle.tips, while lacking recent validation, might appeal to very small hotels or those testing basic email marketing solutions. However, without reviews or a clear feature set, it’s risky for hotels seeking scalable, proven tools.

In conclusion, for most hotels aiming for consistent growth and guest satisfaction, Bookboost’s proven track record makes it the superior choice. Its recent reviews and broad feature set ensure your team can confidently invest in a platform that adapts to your evolving needs.