The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 27 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
BookingCenter shines .
Noovy shines in ease of use and customer support , with exclusive features like Native Email Marketing and Housekeeping module.
Side-by-side ratings based on 27 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $600/mo |
| Verified Reviews | 0 | 27 |
After analyzing 27 verified reviews, BookingCenter users most value its , while Noovy users highlight ease of use, channel connectivity, all-in-one functionality. Click any theme to see what reviewers say.
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Ease of Use
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Channel Connectivity
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All-in-One Functionality
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Customer Support
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Revenue Management
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Translation Issues
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How each product ranks among Hotel Management Software vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | — | #27 13 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #19 11 reviews |
| X-Large (200+ rooms) | — | #15 1 reviews |
By Property Type
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| Boutique ▾ | — | #21 17 reviews |
| Luxury | — | #34 2 reviews |
| Branded / Chain | — | #33 2 reviews |
| Extended Stay | — | #28 1 reviews |
By Region
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| Europe ▾ | — | #12 25 reviews |
| Middle East | — | #11 2 reviews |
Choosing between BookingCenter and Noovy ultimately hinges on your hotel’s specific needs, infrastructure, and budget. BookingCenter offers a traditional, desktop-based PMS with central reservation capabilities but has little recent review activity. In contrast, Noovy provides a modern, all-in-one cloud system with a comprehensive feature set and recent, strong reviews. Given the current data, Noovy’s active user base and high ratings make it the more reliable choice for hoteliers seeking a full-featured management solution.
Noovy stands out as the more proven solution with 21 recent reviews and an overall 5/5 rating, compared to BookingCenter’s zero reviews and a 0/5 score. Its ease of use, extensive features, and high customer satisfaction ratings position it as the better option for modern hoteliers. BookingCenter’s lack of recent reviews and negative scoring suggest it may no longer be a competitive choice in today's hotel tech landscape.
BookingCenter aims to combine property management and global distribution in a single desktop-based platform, but it suffers from a significant lack of recent validation, with no reviews in the last six months. Noovy, however, has built a reputation through 21 recent reviews, all highly positive, reflecting ongoing support and innovation. While BookingCenter’s older, less reviewed platform might appeal to those preferring traditional desktop software, Noovy’s cloud-based approach offers more flexibility and features.
Both products aim to streamline hotel operations—BookingCenter with its integrated GDS and OTA management, and Noovy with its full suite of connected modules. The key difference is the active user feedback: Noovy’s reviews emphasize ease, speed, and support, signaling a product in tune with current industry needs. Is your hotel prepared to adopt a modern, cloud-based system, or do you prefer sticking with older, less supported software?
If your hotel needs an established desktop PMS with integration to global distribution, BookingCenter might seem attractive, but the lack of recent reviews and a 0/5 rating suggest it’s not currently reliable. Noovy, with its comprehensive suite of 50 features, including channel management, revenue tools, and guest CRM, is suited for hotels seeking a modern, integrated platform. For hotels aiming to reduce complexity and costs—especially those in need of strong support—Noovy is the clear choice.
If you operate a boutique hotel or a multi-property group seeking a flexible, all-in-one solution, Noovy’s cloud-based approach offers better scalability. Conversely, if your team prefers traditional desktop software or has existing infrastructure built around older systems, BookingCenter may be considered, though the lack of recent validation is a concern.
Noovy boasts a user rating of 4.62/5 and recent reviews praising its intuitive interface, fast onboarding, and support. It’s designed by former hoteliers, emphasizing simplicity and connectivity, which helps your team adopt it quickly. BookingCenter, with a 0/5 rating, has no recent review data, making it difficult to assess its current usability. Its desktop-based nature suggests a steeper learning curve and potentially outdated interface.
Given the recent positive feedback, Edge: Noovy.
Noovy offers 50 features, including a channel manager, multi-currency support, PMS, booking engine, guest CRM, revenue management, automated night audit, online check-in/out, and integrated payment tools—many of which are absent in BookingCenter. BookingCenter, on the other hand, has no unique or additional features beyond basic property management and GDS connectivity, with only the core functionalities implied.
For a hotel seeking a feature-rich, all-in-one system, the edge clearly goes to Noovy, which provides a broad set of modules designed to streamline operations and increase revenue.
Noovy earns a 4.71/5 support rating, with reviews describing its support as "fast, friendly, and reliable," and praising its onboarding process. Customers highlight prompt assistance and comprehensive help, making the system easier to implement and maintain. BookingCenter, with a 0/5 rating and no recent reviews, provides no recent insight into its support quality, raising concerns about ongoing service.
The current data favor Noovy for support, especially in the context of hotel operations requiring responsive and dependable assistance. Edge: Noovy.
Noovy integrates with 40 verified partners, including major OTAs, CRS, and payment systems. Its extensive connectivity supports multi-channel distribution, revenue management, and guest engagement. BookingCenter only lists two verified partners—Aven Hospitality and Airbnb—limiting its integration capabilities and flexibility.
If your hotel relies heavily on third-party integrations for distribution and operations, Noovy’s broader ecosystem makes it the better choice. Edge: Noovy.
Since BookingCenter has no recent reviews, it cannot be rated by current users. Noovy’s 21 reviews in the last six months yield a perfect 5/5 rating, with hoteliers praising its ease of use, support, and comprehensive features. Segment-specific ratings show boutique hotels and city center properties particularly satisfied, with 20 reviews giving 5/5.
Given the recency and volume of positive reviews, Noovy’s user ratings significantly outperform BookingCenter’s nonexistent data. Edge: Noovy.
BookingCenter does not publicly list its pricing, which suggests a bespoke quote or higher price point. Noovy’s transparent pricing is €£$5 per room per month, with no implementation or additional fees, making it accessible for small to medium-sized hotels.
If clear, predictable costs are key, Noovy’s straightforward model offers transparency, while BookingCenter’s pricing remains uncertain. Edge: Noovy.
Not ideal if your hotel values modern interfaces, frequent updates, and extensive integrations.
Not ideal if your hotel has minimal digital operations or prefers standalone, traditional software.
BookingCenter presents a traditional PMS with GDS and OTA management, but it lacks recent validation and user feedback, making it a risky choice today. Its core strengths—property and distribution management—are overshadowed by the absence of ongoing support and updates, which are crucial in today’s hospitality landscape.
Noovy, with its high recent ratings, extensive feature set, and broad integrations, is clearly the superior option for hoteliers who want a modern, connected, and well-supported system. It caters to properties aiming to improve operational efficiency, guest experiences, and revenue.
If your hotel values a proven, feature-rich, and supported platform, Noovy is the way to go. Opt for BookingCenter only if you have an existing, stable setup and prefer legacy systems, but be aware of the risk posed by its current review silence.
Hotel Management Software pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | — | From $600/mo |
According to HTR's product database, BookingCenter and Noovy share 0 features. Here are the key differences — features one has that the other lacks.
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| Booking Engine | ||
| Channel Manager | ||
| Multi-currency | ||
| Multi-lingual | ||
| Native Email Marketing | ||
| Property Management System |
Showing top differences. 38 more features differ between these products.
What hoteliers love
The software's user-friendly interface and ease of training for new employees are frequently mentioned, making it suitable even for those with little... The software's user-friendly interface and ease of training for new employees are frequently mentioned, making it suitable even for those with little technical background.
HotelConnect's direct connectivity with OTAs like Booking.com and Expedia is seen as a major advantage, simplifying distribution and eliminating chann... HotelConnect's direct connectivity with OTAs like Booking.com and Expedia is seen as a major advantage, simplifying distribution and eliminating channel manager costs.
Users appreciate that HotelConnect combines PMS, Channel Manager, Booking Engine, Revenue Management, and Guest Communication into one platform, reduc... Users appreciate that HotelConnect combines PMS, Channel Manager, Booking Engine, Revenue Management, and Guest Communication into one platform, reducing the need for multiple systems and lowering costs.
Where hoteliers push back
Features related to revenue management, including detailed reporting tools and rate calendars, are appreciated for helping optimize hotel revenue.
There are some mentions of translation issues, particularly in languages other than English, causing minor inconveniences.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. BookingCenter and Noovy share many core Hotel Management Software features, but each has unique capabilities. BookingCenter offers 2 verified integration partners, while Noovy offers 40. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Noovy leads in ease of use at 4.7/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
BookingCenter: No. Noovy: No. Neither product currently offers a free tier. Most Hotel Management Software vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. BookingCenter has an HT Score of 0 and Noovy has 64. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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