The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 25 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Bookster shines .
Noovy shines in ease of use and customer support , with exclusive features like Payment processing and Housekeeping module.
Side-by-side ratings based on 25 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $600/mo |
| Verified Reviews | 0 | 25 |
After analyzing 25 verified reviews, Bookster users most value its , while Noovy users highlight ease of use, customer service, automated payment processing. Click any theme to see what reviewers say.
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Ease of Use
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Customer Service
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Automated Payment Processing
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Direct OTAs Integration
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Design
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Reporting Tools
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Translation Issues
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | Bookster |
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|---|---|---|
| Small (10-24 rooms) ▾ | — | #39 11 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #38 12 reviews |
By Property Type
| Segment | Bookster |
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| Boutique ▾ | — | #38 14 reviews |
| Luxury | — | #54 2 reviews |
| Branded / Chain | — | #52 2 reviews |
By Region
| Segment | Bookster |
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| Europe ▾ | — | #22 23 reviews |
| Middle East | — | #16 2 reviews |
Choosing the right property management system (PMS) hinges on your hotel’s specific needs, budget, and operational complexity. Bookster aims to serve vacation rentals and consolidates guest reviews and analytics, but it lacks recent reviews and a broad feature set. Noovy, on the other hand, offers an integrated, user-friendly platform with a comprehensive feature list, backed by recent, positive feedback from hotel operators. Which system aligns better with your goals?
Both products address core PMS functions such as reservations, guest communication, and reports. Bookster’s limited review data and zero ratings cast doubt on its current usability and support, whereas Noovy’s 19 recent reviews and 71 score out of 100 demonstrate widespread satisfaction. Are you ready to prioritize recent user experience and comprehensive features?
Bookster is designed primarily for vacation rentals or smaller property groups, focusing on guest review aggregation and analytics. It does not provide a full suite of operational tools, lacks recent reviews, and has no verified integrations or active support references, raising questions about reliability.
Noovy caters to a broader hotel market, including boutique, city center, and budget properties, offering 48 features like channel management, booking engine, and revenue tools. Its user base in North America, Europe, and beyond, along with a 4.89/5 customer support rating, suggests it’s more suited for hotels seeking an all-in-one system.
Would your hotel benefit from a feature-rich platform with recent positive feedback? Or is your focus narrower, like review analysis, where Bookster might suffice? Given the recent reviews and high customer satisfaction, Noovy clearly stands out.
If your hotel needs a full PMS with integrated channel management, booking engine, and revenue tools, go with Noovy. Its 40 verified integrations, 48 features, and recent 5/5 overall rating make it a dependable choice for operational efficiency.
If your hotel only requires review management and analytics, and you are comfortable with a less comprehensive system, Bookster might meet your needs—but note its lack of recent reviews and no verified support or integrations. For most hotels looking for an active, supported PMS, Noovy’s platform will deliver more value.
In most scenarios, Noovy’s proven user satisfaction and extensive features position it as the better investment. Do your current needs justify a more complete system? Or do you need only insights from reviews, in which case Bookster remains an option?
User reviews clearly favor Noovy, which boasts a 4.84/5 ease-of-use rating based on recent feedback. Hotels praise its intuitive interface, quick onboarding, and reliable performance, with many mentioning how it simplifies daily operations.
Bookster scores 0/5 in ease of use, with no recent reviews to gauge actual user satisfaction. Its lack of current feedback suggests it may not be actively supported or optimized for user experience today.
Edge: Noovy.
Noovy offers 48 features, including channel management, booking engine, automated night audit, guest CRM, online check-in, revenue management, task management, and integrated payments. It also supports multi-currency, multilingual operations, and mobile apps, making it a versatile tool.
Bookster has no verified or unique features listed. Its limited focus on review analytics and guest insights does not match Noovy’s broad operational capabilities.
Edge: Noovy.
Noovy’s recent 4.89/5 customer support rating, with reviews describing "fast and friendly" service and "excellent support," indicates a high level of service. Support staff are praised for quick responses, with many users noting their satisfaction during onboarding and troubleshooting.
Bookster has no recent reviews or ratings, making it impossible to evaluate support quality today. Its lack of recent feedback suggests it may not offer the same reliable, current support level.
Edge: Noovy.
Noovy boasts 40 verified partners, including major OTA integrations, revenue management, and marketing platforms such as SiteMinder, GuestRevu, and HotelTime. This extensive list supports seamless operations across channels and systems.
Bookster lists no verified integrations or partners, limiting its ability to connect with other tools your hotel may already use.
Edge: Noovy.
With 19 recent reviews, Noovy’s users consistently rate it 5/5, praising its ease of use, support, and feature set across segments like boutique hotels and city centers. Its NPS score of 9.89/10 underscores strong customer loyalty.
Bookster has no recent reviews or user ratings, making it impossible to gauge user satisfaction. The absence of feedback suggests it is less trusted or actively used today.
Edge: Noovy.
Bookster’s pricing details are unavailable, and it does not offer a trial or transparent fee structure. Its lack of recent reviews also makes cost evaluation difficult.
Noovy charges $600 per month, with no setup fee, offering an all-in-one PMS, channel management, and booking engine. Its transparent pricing provides predictability for hotel operators.
Given the clear pricing and recent positive feedback, Noovy offers better value for money.
Not ideal if your hotel seeks a comprehensive PMS or active support, as Bookster’s feature set and recent reviews are lacking.
Not ideal if your hotel is very small, or only needs review analytics without operational management.
The core difference is that Noovy is an active, full-featured PMS platform with recent, positive reviews, while Bookster is limited to review analytics with no recent user feedback or verified integrations.
Choose Noovy if your hotel needs a reliable, scalable PMS that integrates with your existing systems, supports automation, and is trusted by users worldwide. Its broad feature set and current high ratings make it the smarter investment for operational hotels.
Select Bookster only if your main goal is review aggregation and insights, and your operational needs are minimal. Even then, be aware of its outdated and unsupported status, which could impact your hotel’s efficiency.
In summary, for most hotels looking for a modern, supported PMS, Noovy is the clear choice. Bookster might serve niche needs but offers no current evidence of active support or comprehensive functionality.
According to HTR's product database, Bookster and Noovy PMS share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | Bookster |
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| Booking Engine | ||
| Calendar view | ||
| Channel Manager | ||
| Custom rates | ||
| Integrated CRS | ||
| Payment processing |
Showing top differences. 36 more features differ between these products.
What hoteliers love
Many reviews praise the system's ease of use, noting its user-friendly design and intuitive interface which makes training new staff quick and reduces... Many reviews praise the system's ease of use, noting its user-friendly design and intuitive interface which makes training new staff quick and reduces operational errors.
Excellent customer service is frequently mentioned, with users appreciating quick responses and effective resolutions, contributing to overall satisfa... Excellent customer service is frequently mentioned, with users appreciating quick responses and effective resolutions, contributing to overall satisfaction with the product.
The system facilitates automatic payment requests and processing, drastically simplifying billing and reducing error rates. This feature is also appre... The system facilitates automatic payment requests and processing, drastically simplifying billing and reducing error rates. This feature is also appreciated for its efficiency in handling non-refundable bookings.
Where hoteliers push back
Users appreciate the software's functionality but note that the design is slightly outdated, though a redesign is anticipated to address this issue.
The software offers robust reporting tools that provide insights into various aspects of hotel operations, aiding in better management decisions.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Bookster and Noovy PMS share many core Property Management Systems features, but each has unique capabilities. Bookster offers 0 verified integration partners, while Noovy PMS offers 40. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Noovy PMS leads in ease of use at 4.9/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Bookster: No. Noovy PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Bookster has an HT Score of 0 and Noovy has 71. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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