Bookster vs. roommaster PMS:
Which Is Right for You?

The Decision

Choosing a property management system (PMS) for your hotel involves weighing features, ease of use, support quality, and regional presence. Bookster by Bookster and roommaster PMS both aim to streamline your operations, but they serve different needs. Bookster, with no recent reviews or ratings, offers little data about its reliability or usability. Conversely, roommaster PMS boasts a strong presence with over 83 recent reviews, high ratings, and extensive features, making it the clearer option for most hoteliers.

Are you looking for a system that prioritizes operational efficiency and proven track record? Or are you considering a newer, less-reviewed solution? The choice hinges on your hotel’s size, complexity, and regional needs.

Is Bookster or roommaster PMS Better for Hotels?

Bookster and roommaster PMS are designed to address core property management challenges—streamlining reservations, guest communication, and operational workflows. Yet, their development maturity diverges sharply: Bookster has virtually no reviews, ratings, or features, making it difficult to assess its reliability or usability. roommaster PMS, by contrast, has 83 recent reviews, a 4.33/5 overall rating, and a comprehensive feature set including reservations, housekeeping, revenue management, and integrations.

While Bookster might appeal to small or boutique hotels seeking a simple solution, the lack of recent user feedback makes it a risky choice. roommaster’s active user base and ongoing support suggest it is more reliable and better suited for hotels that need a robust, integrated system. Do you want a platform with proven results or a new solution with unverified capabilities?

roommaster PMS vs Bookster: Which Should Your Hotel Choose?

If your hotel requires an established, feature-rich PMS that covers reservations, guest communication, data reporting, and integrations, roommaster PMS is the clear choice. It’s used by a wide range of property types, including boutique hotels, resorts, motels, and larger chains, with over 17 recent reviews in the last 6 months indicating high user satisfaction.

On the other hand, if your hotel is very small or only needs basic management tools, and you’re willing to gamble on an unreviewed product, Bookster might be appealing. However, given the current data, roommaster’s extensive feature set and credible reputation make it the safer, more scalable choice for most hotels.

Is Bookster or roommaster PMS Easier to Use?

roommaster PMS scores a 4.22/5 for ease of use, with many reviews emphasizing its user-friendly, cloud-based interface and straightforward operations. Users report that it simplifies reservation management, guest data handling, and reporting, even for first-time users. Support and onboarding are rated at 4.17/5, with testimonials citing quick responses and effective onboarding processes.

In contrast, Bookster offers no user ratings, reviews, or detailed onboarding information. The lack of feedback suggests uncertainty about its usability or support quality. Based on available data, roommaster’s interface and support structure are more trusted and likely easier for your team to adopt.

Edge: roommaster PMS

Which Has Better Features: Bookster or roommaster PMS?

roommaster PMS offers over 60 features, including channel management, revenue optimization, booking engine, integrated POS, guest profiles, online check-in/out, guest messaging, automated reporting, and more. It also features advanced modules like digital registration, group booking, and real-time status updates.

Bookster, on the other hand, appears to have no verified features listed, which raises questions about its capabilities and scope. For a hotel seeking a comprehensive, multi-functional system, roommaster’s extensive feature set provides clear advantages.

Edge: roommaster PMS

Which Has Better Customer Support: Bookster or roommaster PMS?

roommaster’s support ratings are at 4.25/5, with reviews highlighting quick, effective responses and personalized assistance. Some users mention that support has helped them solve issues efficiently, even during busy periods. Although support quality varies among users, the overall rating indicates a generally positive experience.

Bookster has no recent reviews or ratings, making it impossible to gauge its support quality. Without user feedback, your team risks facing challenges with unresponsive or unhelpful support. Based on current data, roommaster’s support is more reliable and trustworthy.

Edge: roommaster PMS

Which Has More Integrations: Bookster or roommaster PMS?

roommaster PMS boasts 56 verified partners, including major channel managers, booking engines, and payment providers like Sage, Volo, GuestCentric, and Inntopia. These integrations facilitate seamless operation and data flow across your hotel’s technology stack.

Bookster offers no verified integrations, limiting its adaptability and potential to connect with other essential tools. If integration capabilities are critical for your operational efficiency, roommaster’s extensive partner network is a significant advantage.

Edge: roommaster PMS

Which Do Hoteliers Rate Higher: Bookster or roommaster PMS?

Currently, roommaster PMS has a high NPS score of 8.67/10 based on recent reviews, with 91% of hoteliers willing to recommend it. Its reviews cover diverse hotel types, from boutique to resorts, with many praising its operational improvements and support.

Bookster, with no reviews or ratings, cannot be rated or recommended confidently. For your hotel, choosing a product with proven satisfaction and high recommendation rates is more secure.

Edge: roommaster PMS

How Much Do Bookster and roommaster PMS Cost?

roommaster PMS costs a flat $500 monthly fee, with no mention of implementation or setup costs. The pricing structure suggests a predictable expense, suitable for hotels with larger budgets or needing extensive features.

Bookster offers no pricing data or trial options, making it difficult to evaluate its affordability. Without transparent costs or a trial, your decision relies on limited information, favoring the more transparent and established pricing model of roommaster.

What Type of Hotel Should Use Bookster?

• Hotels that are very small, boutique, or have minimal management needs.
• Teams seeking an inexpensive solution, willing to accept limited or unverified features.
• Hotels with basic reservation and guest communication requirements.
• Properties that prefer trying unreviewed or untested systems, understanding the risks.
• Not ideal if your hotel needs comprehensive features, integrations, or support.

What Type of Hotel Should Use roommaster PMS?

• Hotels of any size seeking a proven, feature-rich PMS.
• Properties that require extensive integrations with booking engines, channel managers, and payment providers.
• Multi-property chains needing centralized data, reporting, and automation.
• Hotels prioritizing reliable support, real-time reporting, and operational automation.
• Not ideal if your hotel is extremely small with very basic needs or limited budgets.

roommaster vs Bookster: The Bottom Line for Hotels

The core difference lies in maturity and credibility. roommaster PMS has a long-standing history, extensive features, and a strong user base, making it a dependable choice. Bookster, lacking recent reviews, features, and support data, remains an uncertain option that might suit very small or specific properties but lacks the scale and trustworthiness of roommaster.

If you need a system that is trusted, full-featured, and supported by a broad network, roommaster PMS is the clear choice. However, if your hotel is very small, budget-constrained, or experimental, and you’re comfortable with unknowns, Bookster might be worth considering, despite the risks.

In summary, for most hotels looking for stability, integration, and proven performance, roommaster PMS delivers a definitive advantage. Your team will likely benefit from its extensive capabilities, regional presence, and positive user feedback, making it the smarter investment.