Bowo - Guest App vs. Great Stay App:
Which Is Right for You?

The Decision

Choosing between Bowo - Guest App and Great Stay App hinges on your hotel’s specific needs and priorities. Bowo offers a well-established, highly-rated guest app with extensive features, while Great Stay App remains relatively unreviewed and less proven in the market. Your team must consider whether proven reliability and nuanced features outweigh the potential, yet unverified, benefits of a newer platform.

Bowo has gathered significant recent feedback from nearly 100 reviews, giving it a stronger reputation in the hotel tech space. Conversely, Great Stay App's lack of reviews and recent feedback makes it difficult to assess its current performance or reliability. So, which solution aligns best with your goals?

Is Bowo or Great Stay App Better for Hotels?

Bowo excels at delivering an all-in-one guest experience platform, integrating with numerous hotel management systems and supporting a variety of services—from online check-in to digital directories. Great Stay App, in contrast, appears to focus primarily on guest communication with fewer features and less proven integration, with only two verified partners.

While Bowo offers 11 shared features plus a dedicated app download option, Great Stay App provides only basic communication functions, with just one unique feature. Bowo’s robust regional presence across multiple continents and high review scores suggest a more mature, reliable product suitable for hotels seeking a comprehensive guest app solution.

Bowo vs Great Stay App: Which Should Your Hotel Choose?

If your hotel needs a flexible, feature-rich platform that integrates deeply with your existing systems and offers advanced upsell capabilities, go with Bowo. With over 99 recent reviews and a high rating, it’s proven to enhance guest engagement and boost revenue. If, however, your hotel prioritizes a simple, straightforward guest communication tool without extensive integration needs, Great Stay App may seem appealing—but beware of the lack of peer feedback.

For hotels in the luxury, boutique, or branded segments seeking personalization and operational efficiency, Bowo’s extensive feature set and regional reach make it the clear choice. Conversely, smaller or less complex properties might consider Great Stay App if their needs are minimal and they want a basic communication tool, but the lack of reviews limits confidence.

Is Bowo or Great Stay App Easier to Use?

Bowo scores a 4.87/5 for ease of use, with many reviews praising its intuitive interface and quick onboarding process. Users also highlight how fast and convenient it is for their teams to find information and customize the platform, with some suggesting larger font options could improve accessibility.

Great Stay App offers no publicly available reviews or ratings, making it impossible to gauge its usability or onboarding experience. Given Bowo’s established reputation and detailed user feedback, it’s clearly the more user-friendly choice.

Edge: Bowo.

Which Has Better Features: Bowo or Great Stay App?

Bowo provides 11 shared features, including digital room directories, automated communication, and upsell tools, with no features exclusive to Great Stay App. Its ability to integrate with systems like PMS, CRM, and booking engines, plus features like multilingual support and a centralized dashboard, set it apart.

Great Stay App offers only one unique feature: the app download option. Its limited feature set, combined with fewer verified integrations (just two partners), makes Bowo the more complete platform. For a hotel seeking a versatile, feature-rich guest app, Bowo is the clear winner.

Edge: Bowo.

Which Has Better Customer Support: Bowo or Great Stay App?

Bowo consistently receives high praise for customer support, with a 4.85/5 support rating and a 97% likelihood to recommend. Reviewers mention responsive account managers and proactive assistance, which enhances confidence in its ongoing support.

Great Stay App has no available reviews or ratings on customer support, leaving its service quality unverified. Given the importance of reliable support in tech implementations, Bowo’s proven track record makes it the safer choice.

Edge: Bowo.

Which Has More Integrations: Bowo or Great Stay App?

Bowo offers 31 verified integrations with systems like apaleo, HiJiffy, Quinta, Oracle Hospitality, and others, enabling seamless connectivity across various hotel platforms. Only two integrations are available for Great Stay App, with partners like RoomRaccoon and RUNNR.ai, limiting its connectivity options.

For hotels that rely on multiple management tools or want flexible system connectivity, Bowo’s extensive integration options deliver a significant advantage. Great Stay App’s limited integrations restrict its adaptability for more complex tech stacks.

Edge: Bowo.

Which Do Hoteliers Rate Higher: Bowo or Great Stay App?

Bowo's user reviews, totaling nearly 100 in the last six months, reflect high satisfaction, with a 9.69/10 NPS score and 97% likelihood to recommend. Hoteliers from luxury, boutique, and branded hotels rate Bowo highly, praising its ease of use, personalized support, and revenue-boosting features.

In contrast, Great Stay App has no reviews or ratings, making it impossible to gauge user satisfaction. The proven positive feedback for Bowo clearly establishes it as the preferred choice among hoteliers.

Edge: Bowo.

How Much Do Bowo and Great Stay App Cost?

Bowo’s pricing is $600 per month, with no free tier or trial options listed. Pricing details for Great Stay App are unavailable, limiting direct comparison.

Given Bowo’s transparent pricing structure and extensive reviews, hoteliers can better evaluate its value proposition. Without concrete pricing for Great Stay App, Bowo’s offering appears more straightforward and predictable.

What Type of Hotel Should Use Bowo?

• Hotels that seek to enhance guest engagement through personalized digital experiences.
• Properties aiming to increase revenue via upselling and cross-selling.
• Hotels that need deep system integrations with PMS, CRM, or booking platforms.
• Hotels prioritizing operational efficiency and centralized service management.
• Properties with a regional presence across multiple continents.

Not ideal if:

• Your hotel operates with minimal technological needs.
• You prefer a simple, basic guest communication solution.
• Your property is small and doesn’t require extensive integrations.

Bowo is best suited for larger, tech-savvy hotels seeking a comprehensive digital guest engagement platform.

What Type of Hotel Should Use Great Stay App?

• Hotels that need a straightforward guest communication tool.
• Properties with minimal integration requirements.
• Hotels looking for a quick-to-deploy, low-maintenance solution.
• Small boutique hotels or guesthouses with limited tech infrastructure.

Not ideal if:

• You require extensive customization.
• You depend on multiple integrations or advanced features.
• Your hotel operates in multiple regions or countries.

Great Stay App may appeal to small, uncomplicated properties needing basic communication features, but its limited reviews warrant caution.

Bowo vs Great Stay App: The Bottom Line for Hotels

Bowo’s core advantage is its proven track record, with nearly 100 recent reviews, high ratings, and extensive feature and integration sets. Its ability to unify hotel services, personalize guest journeys, and support operational efficiency make it a comprehensive choice.

If your hotel values reliability, advanced features, and deep integrations, Bowo is the clear winner. It offers a mature platform backed by real user feedback, ensuring you invest in a solution that can scale and adapt to your needs.

On the other hand, Great Stay App’s limited data and unverified performance suggest it’s less suitable for hotels seeking proven, reliable guest engagement tools. While its focus on communication may serve small properties, the lack of reviews makes confidence difficult.

In conclusion, for most hotels looking for a dependable, feature-rich guest app, Bowo is the better investment. Its proven success and extensive capabilities support improved guest experiences and operational results—making it the recommended choice for your property.