Your branded no-download Guest app by Duve - ready in a week!
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Bowo - Guest App
4.8 (112 REVIEWS)
Ranked 2 (out of 84) in Hotel Guest Apps
Their stays are unique, make them memorable.
96% recommended by 106 hotels
Bowo - Guest App Alternatives
Not sure if Bowo is right for your hotel? Here are similar Hotel Guest Apps vendors that could be a good fit for your hotel:
Capabilities
Bespoke Guest App
Online Check-In & Digital Key
Communication Hub & Chatbot
Communication Hub & Chatbot
Through the chatbot, guests also have access to a virtual assistant, capable of answering around 80% of their queries automatically, in 130 languages, 24/7. This hub also centralises all the hotel's communication channels (emails, SMS, chat...) in ONE inbox, a great improvement to the hotel's service.
Guest relationship platform (CRM)
Restaurant, Spa Booking & Reservations
Restaurant, Spa Booking & Reservations
Through the Guest App Bowo, guests can access the room directory, order room service, book a session at the SPA or any other activity, pay online, report issues, etc. We offer personalized recommendations to guest based on their preferences to maximize hotel upsell potential.
Features
Communication & Messaging
Content Management
Upselling
Request Management
Available Add-ons & Modules
SMS & Whatsapp
Guest Messaging SoftwareUpselling
Upselling SoftwareTV Casting
Hospitality TVSpa Bookings
Spa SoftwareMobile Ordering & Room Service
Mobile Ordering & Room ServiceOnline Check-in
Recommended by
Achievements
This vendor's trending score is rising, Bowo - Guest App is the #11 most trending product in the Hotel Guest Apps category (out of 84) and the #470 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreBowo has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseHoteliers voted Bowo as the #2 Hotel Guest Apps provider in the 2024 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceHotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
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Compare Bowo to Top Alternatives
Your branded no-download Guest app by Duve - ready in a week!
Interactive & easy-to-use web application for easier communication, entertainment & personalized guest experience
Digitally enabling Hotels & the Hospitality Industry by creating a contactless, superlative, guest experience.
Popularity by Segment
Size
5 | X-Small (1-9 room)
22 | Small (10-24 room)
58 | Medium (25-74 room)
40 | Large (75-199 room)
17 | X-Large (200+ room)
Country
115 | France
11 | Mexico
2 | Hungary
1 | Slovakia
1 | Morocco
1 | Canada
1 | Argentina
1 | United Arab Emirates
1 | Panama
1 | Oman
1 | China
Type
86 | Luxury Hotels
56 | Boutiques
38 | City Center Hotels
36 | Airport/Conference Hotels
33 | Bed & Breakfast & Inns
25 | Resorts
24 | Branded Hotels
19 | Hostels
14 | Extended Stay & Serviced Apartments
9 | Limited Service & Budget Hotels
8 | Vacation Rentals & Villas
7 | Casinos
5 | Motels
1 | RV Parks & Campgrounds
Region
118 | Europe
12 | North America
2 | Middle East
2 | South America
1 | Asia Pacific
1 | Africa
Category
112 | Hotel Guest Apps
51 | In-Room Hotel Tablets
Hotelier Rating
Hoteliers like Bowo for its versatile capabilities to enhance the guest experience and streamline hotel operations. Features such as upselling opportunities, digital room directory, and seamless integration with PMS and other apps are highly valued. This solution is praised for increasing revenue through cross-selling, reducing operation costs by centralizing services, and improving customer satisfaction by offering personalized and intuitive user experiences. However, there are some concerns regarding CRM functionality, integration issues, and areas for improvement in backend usability.
AI-generated from the text of customer reviews
Looking for specific info?
The application is really great!
CRM from 50-74 room Resort in Biarritz (France)
Amazing support from the tea
Rooms Division Manager from 50-74 room Airport/Conference Hotel in Paris (France)
The experience was exceptional from the beginning, and I'd like to thank the whole team again.
Manager of reception from 25-49 room Boutique in Les Belleville (France)
A very good partner
marketing manager from 50-74 room Bed & Breakfast & Inn in Istanbul (Turkiye)
A great customer experience
Chargée de clientèle from 50-74 room Extended Stay & Serviced Apartment in Hyeres (France)
A high-performance, streamlined guest app
Chargée de mise en marché from 10 to 24 room Boutique in Val d'Isere (France)
Ease of use
DIRECTRICE from 25-49 room City Center Hotel in Rennes (France)
A new-generation room directory
chef reception from 10 to 24 room Bed & Breakfast & Inn in Zonza (France)
Oaky, a wonderful partnership and a wonderful team to work with!
Group Hotel Marketing Manager from 500+ room Boutique in Hong Kong (China)
Oaky, a wonderful partnership and a wonderful team to work with!
Group Hotel Marketing Manager from 500+ room Boutique in Hong Kong (China)
Expert Q&A and Partner Recommendations
Submit RecommendationWhat does this product or service do well?
Bowo offers a fantastic platform for hoteliers looking to digitize their guest communication and enhance their stay throughout their whole journey. The product is well thought through keeping the guest in the center of attention at every phase of their stay, enhancing their experiences.
Showing all answers to: "What does this product or service do well?"
What differentiates this product or service from the competition?
The completeness in terms of product features, the attention to detail on the user interface side, the usage of advanced technologies and future communication trends. All of these come together in the right, modern way showing their level of understanding of how great guest communication in hospitality looks like to provide our guests with unique experiences.
Showing all answers to: "What differentiates this product or service from the competition?"
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Use the full potential of the products they are offering. Ask them about best practices working with other companies to create the best digital guest journey for your own property. They are a great team that started Bowo out of passion for hospitality, which shows in their services and products.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
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Bowo has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.
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