The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 112 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Bowo shines in ease of use and customer support , with exclusive features like Mobile Checkin and Guest Profiles.
sigma Software shines .
Side-by-side ratings based on 112 verified hotelier reviews on HTR.
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| Value for Money |
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| Starting Price | From $600/mo | Contact sales |
| Verified Reviews | 112 | 0 |
After analyzing 112 verified reviews, Bowo users most value its guest experience enhancement, customer support, customization and personalization, while sigma Software users highlight . Click any theme to see what reviewers say.
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sigma Software |
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Guest experience enhancement
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Customer support
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Customization and personalization
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Backend usability
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How each product ranks among Hotel Guest Apps vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
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sigma Software |
|---|---|---|
| Small (10-24 rooms) ▾ | #3 42 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #5 51 reviews | — |
| Large (75-199 rooms) ▾ | #6 15 reviews | — |
| X-Large (200+ rooms) | #13 2 reviews | — |
By Property Type
| Segment |
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sigma Software |
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| Boutique ▾ | #4 56 reviews | — |
| Luxury ▾ | #4 74 reviews | — |
| Branded / Chain ▾ | #6 23 reviews | — |
| Extended Stay ▾ | #5 11 reviews | — |
By Region
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sigma Software |
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| North America ▾ | #7 12 reviews | — |
| Europe ▾ | #4 88 reviews | — |
| Asia Pacific | #14 1 reviews | — |
| Middle East | #5 3 reviews | — |
Choosing between Bowo - Guest App and sigma Software for your hotel hinges on what you need most: a well-rated, feature-rich guest app with proven user satisfaction, or a solution with limited reviews and unclear capabilities. Bowo, with nearly 100 recent reviews and a high score, demonstrates strong trust and relevance in the market. Meanwhile, sigma Software remains an untested option, offering no recent reviews or detailed feature info. Your decision should prioritize proven performance and current hotelier feedback.
Bowo stands out as the superior choice for your hotel, thanks to its high review count, recent positive feedback, and a broad set of features. Its 99 reviews in the last six months and a 97% likelihood to recommend make it a trusted solution. sigma Software, with no recent reviews and zero verified integrations, does not currently provide enough evidence to be a viable option. If you value confidence and proven results, Bowo is the clear leader.
Both Bowo and sigma Software aim to improve your guest experience through digital platforms, but their market presence and validation differ sharply. Bowo offers a comprehensive guest app with 11 unique features, verified integrations, and a presence in 15 countries, making it a proven solution. In contrast, sigma Software has no verified integrations, no recent reviews, and lacks detailed feature descriptions, raising questions about its maturity and reliability.
Bowo’s reviews highlight its ease of use, proactive support, and high customization, with an emphasis on boosting revenue and guest satisfaction. sigma Software’s lack of recent feedback makes it difficult to assess its performance or how well it meets hotel needs. Are you comfortable choosing a platform with proven market traction versus an untested vendor?
If your hotel needs a guest app with a proven track record, extensive features, and robust integrations, Bowo is the clear choice. Its high ratings—4.87/5 for ease of use, 4.85/5 for support, and a 97% recommendation rate—indicate high user satisfaction. Bowo’s features like mobile check-in, guest messaging, local recommendations, and multi-lingual support resonate with hotels aiming to increase revenue and guest engagement.
If, however, your hotel is exploring new software options and prefers a vendor without recent reviews or detailed feature disclosures, sigma Software might appeal. But given the lack of recent hotelier feedback, it’s a riskier choice. For now, Bowo’s proven presence and positive reviews make it the safer, more advantageous investment for your property.
Bowo’s UI and onboarding receive a 4.87/5 rating, praised by users for its intuitive design, speed, and ease of navigating features like digital directories and service ordering. Customers mention that the platform is customizable, with a straightforward integration process and proactive support, making staff adoption smoother.
In contrast, sigma Software provides no recent reviews or ratings, leaving its ease of use and onboarding experience uncertain. Without confirmed feedback or usability metrics, sigma Software’s user experience remains unverified.
Edge: Bowo.
Bowo offers 11 unique features not present in sigma Software, including mobile check-in, local recommendations, guest profiles, web app interface, messaging, mobile checkout, room service ordering, payments, request management, hotel directory, and multi-lingual auto-translations. These functionalities directly address common guest needs and operational efficiencies, providing a comprehensive digital solution.
sigma Software’s feature set is not detailed, and it has no verified features to compare. With zero unique or shared features documented, sigma Software cannot match Bowo’s extensive capabilities.
Edge: Bowo.
Bowo’s customer support scores a 4.85/5, with reviews highlighting responsive, proactive, and personalized assistance. Hoteliers appreciate dedicated account managers who help implement features and troubleshoot issues quickly, fostering trust and smooth onboarding.
sigma Software provides no recent customer support ratings or reviews, leaving its responsiveness and service quality unverified. Without recent feedback, it’s impossible to assess whether sigma Software’s support meets your hotel’s expectations.
Edge: Bowo.
Bowo boasts 31 verified partners, including major PMS and hotel management systems like apaleo, Oracle Hospitality, and Winhotel. Its ability to integrate with a broad range of platforms enhances operational workflows and guest experience continuity.
sigma Software offers no verified integrations, limiting its appeal for hotels seeking seamless system connectivity. Without integrations, your hotel might face challenges in consolidating operations or delivering a unified guest experience.
Edge: Bowo.
Bowo’s recent reviews reflect high satisfaction, with an overall rating of 0/5 (likely a placeholder), but its high scores in ease of use, support, and recommendation rate indicate strong user approval. The review count (99 in the last six months) underscores its relevance and trust across diverse hotel segments.
sigma Software has no recent reviews or ratings, making it impossible to gauge hotelier sentiment or satisfaction. Without current feedback, Bowo clearly outperforms sigma Software in perceived hotel value and reliability.
Edge: Bowo.
Bowo’s pricing starts at a straightforward $600 per month, with no freemium, implementation, or per-room fees reported. Its transparent pricing model simplifies budgeting and decision-making.
sigma Software’s pricing details are unavailable, and it offers no trial, making it difficult to compare value or assess affordability directly. The lack of pricing transparency is a disadvantage for hotels seeking clear investment expectations.
Not ideal if your hotel is very small and only needs basic digital guest information without integration needs.
Not ideal if your hotel values proven, supported, and integrated solutions with current user feedback.
Bowo offers a comprehensive, well-supported guest app with a proven track record, extensive features, and a broad integration network. Its reviews demonstrate high user satisfaction, ease of use, and tangible benefits like increased revenue and operational efficiency.
sigma Software remains an unverified contender with no recent reviews, limited feature disclosures, and no confirmed integrations, making it a risky choice. For hotels seeking reliability and measurable success, Bowo is the recommended option.
If your priority is a solution backed by recent positive feedback, proven integrations, and a high satisfaction rate, Bowo is the clear leader. Conversely, if you are open to emerging platforms and can tolerate risk, sigma Software might be worth exploring—but only with caution and thorough testing.
Hotel Guest Apps pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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sigma Software | |
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| Starting Price | From $600/mo | — |
According to HTR's product database, Bowo - Guest App and sigma Software share 0 features. Here are the key differences — features one has that the other lacks.
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sigma Software |
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| Guest Messaging | ||
| Guest Profiles | ||
| Local Recommendations | ||
| Mobile Checkin | ||
| Mobile Checkout | ||
| Web-app |
We analyzed 2 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"The application helps me grow all the hotel's secondary points of sale, whether it's the SPA, catering, or even concierge activities. It also enables us to incorporate additional e..."
No published case study for this goal yet.
"We've managed to build a guest journey that's very intuitive and quite extraordinary."
No published case study for this goal yet.
What hoteliers love
Many reviews emphasize how Bowo improves the overall guest experience by providing all information about the hotel in one place, making it easy for gu... Many reviews emphasize how Bowo improves the overall guest experience by providing all information about the hotel in one place, making it easy for guests to access and book services directly through the tablet placed in their rooms.
Bowo’s customer support receives high praise for being responsive and helpful. Users appreciate the specific account managers who are always ready to... Bowo’s customer support receives high praise for being responsive and helpful. Users appreciate the specific account managers who are always ready to assist with any issues or customizations.
Reviews mention the high degree of customization available on the platform, allowing hotels to tailor the app to their brand’s look and feel, which en... Reviews mention the high degree of customization available on the platform, allowing hotels to tailor the app to their brand’s look and feel, which enhances the guest experience.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Bowo - Guest App and sigma Software share many core Hotel Guest Apps features, but each has unique capabilities. Bowo - Guest App offers 31 verified integration partners, while sigma Software offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Bowo - Guest App leads in ease of use at 4.9/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Bowo - Guest App: No. sigma Software: No. Neither product currently offers a free tier. Most Hotel Guest Apps vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Bowo has an HT Score of 39 and sigma Software has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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