CENTROTEL vs. Roiback | Booking Engine:
Which Is Right for You?

The Decision

Choosing the right booking engine for your hotel is critical to increasing direct bookings, improving guest experience, and boosting revenue. Both CENTROTEL and Roiback aim to serve this purpose but diverge significantly in scope, features, and market presence. CENTROTEL offers no reviews or recent data, suggesting limited current relevance, while Roiback boasts over 43 reviews, mostly recent, with a high recommendation rate. How do these differences impact your decision?

Is CENTROTEL or Roiback Better for Hotels?

CENTROTEL presents itself as a telecommunications management system with AI-driven insights, but it doesn’t provide any reviews or user feedback. Roiback, by contrast, is a dedicated booking engine with extensive features, over 43 reviews, and a 90% likelihood to recommend among users. Roiback’s recent reviews highlight increased direct bookings and robust customer support, making it more relevant for hotels seeking a proven booking platform.

While CENTROTEL’s AI tools may appeal for internal communication management, they don’t directly address your hotel’s booking needs. Roiback focuses squarely on the booking flow, conversion rates, and guest experience, which are crucial for revenue growth. Given the data, which product aligns more with your hotel’s priorities?

Roiback vs CENTROTEL: Which Should Your Hotel Choose?

If your hotel needs a dedicated, feature-rich booking engine to increase direct sales, go with Roiback. Its 36 unique features, including multi-lingual support, booking abandonment recapture, and social media integration, make it suitable for hotels aiming to optimize online revenue.

On the other hand, if your team is looking for a telecommunications system to manage internal communications or monitor network activity, CENTROTEL’s AI-driven tools might seem appealing—though its lack of recent reviews suggests limited current use. For revenue-focused hotels, Roiback’s proven track record makes it the clear choice.

Is CENTROTEL or Roiback Easier to Use?

Roiback’s user rating of 4.49 out of 5 reflects high usability, with positive comments about its intuitive interface, multi-language support, and responsive design. Review quotes praise its smooth onboarding, detailed analytics, and support responsiveness. CENTROTEL, with a rating of 0 out of 5, offers no user feedback, making it impossible to assess ease of use.

Given the recent reviews, Roiback clearly provides a more accessible and straightforward experience for your team. Edge: Roiback.

Which Has Better Features: CENTROTEL or Roiback?

Roiback offers 36 features, including urgent messaging, multi-room bookings, Google Hotel Ads, loyalty program integration, and multi-currency support, many of which are absent in CENTROTEL. CENTROTEL does not list any unique features, highlighting its limited scope.

Roiback’s features directly impact your ability to attract and convert guests, especially through targeted marketing, flexible booking options, and personalized offers. Its extensive feature set makes it a superior choice for hotels focused on maximizing direct revenue. Edge: Roiback.

Which Has Better Customer Support: CENTROTEL or Roiback?

Roiback’s support rating of 4.72 out of 5 and recent reviews praise its personalized, responsive customer service and ongoing support with analytics and strategy. Users mention their account managers’ expertise and proactive guidance as key strengths.

CENTROTEL, with no reviews or support data, cannot compare. The lack of recent feedback suggests Roiback’s support is more reliable and better suited to hotel teams needing assistance. Edge: Roiback.

Which Has More Integrations: CENTROTEL or Roiback?

Roiback integrates with 27 verified partners, including major channel managers and hotel tech providers like GuestCentric and Winhotel, facilitating seamless management. CENTROTEL reports no verified integrations, limiting its ability to connect with your existing systems.

The extensive integrations of Roiback enable smoother operations, real-time updates, and better data flow, essential for modern hotel management. Edge: Roiback.

Which Do Hoteliers Rate Higher: CENTROTEL or Roiback?

Roiback’s high user ratings and recent reviews show strong satisfaction among hotel operators, particularly in Europe and North America. Its 90% recommendation rate underscores its value for properties seeking measurable improvements in direct bookings.

CENTROTEL’s lack of reviews or ratings makes it impossible to gauge hotel sentiment. Given the current data, Roiback’s reputation and recent feedback suggest it is the preferred choice for most hotels. Edge: Roiback.

How Much Do CENTROTEL and Roiback Cost?

CENTROTEL provides no pricing information, making its value difficult to assess. Roiback’s base price starts at $500 per month, with no free tier or trial, but many users find the investment justified by increased revenue and features.

Considering the transparency and recent reviews, Roiback’s pricing reflects its comprehensive capabilities, especially for hotels that aim to grow their direct channel. The absence of cost details for CENTROTEL makes it a less attractive choice for budget-conscious hoteliers.

What Type of Hotel Should Use CENTROTEL?

• Hotels that prioritize internal communication management and AI-driven insights over direct bookings.
• Teams seeking a telecommunications platform to monitor network and customer support.
• Hotels with existing systems that require internal data analysis rather than booking conversion tools.
• Not ideal if your focus is on increasing direct bookings or guest experience.

Given CENTROTEL’s lack of reviews and features, it’s best suited for hotels with specialized internal needs rather than revenue growth.

What Type of Hotel Should Use Roiback?

• Hotels aiming to significantly increase direct bookings and revenue.
• Properties looking for a feature-rich booking engine with multi-lingual and multi-currency support.
• Hotels that want detailed analytics, abandonment recovery, and social media integration.
• Hotels with existing channel managers or PMS systems that seek seamless connectivity.
• Not ideal if your hotel has minimal online presence or prefers a very simple booking solution.

Roiback’s extensive features and proven effectiveness make it ideal for hotels committed to expanding their direct sales.

Roiback vs CENTROTEL: The Bottom Line for Hotels

The core difference between these products lies in their purpose: Roiback is a dedicated booking engine, while CENTROTEL is a telecommunications management system. If your hotel seeks to boost direct bookings, Roiback’s 36 features, recent reviews, and high recommendation rate make it the superior choice.

Choose Roiback if your priorities are increasing revenue, improving guest experience, and integrating with other hotel systems. CENTROTEL might be suitable for internal communications but falls short for revenue-focused hotel teams.

In summary, for most hotels actively looking to grow their direct sales and improve operational efficiency, Roiback’s proven track record and extensive feature set make it the clear winner. Only consider CENTROTEL if your needs are strictly internal telecommunications management, which is unlikely relevant to your revenue goals.