ChargeAutomation Online Check-in vs. EPOS:
Which Is Right for You?

The Decision

Choosing between ChargeAutomation Online Check-in and EPOS by Tevalis hinges on your hotel’s primary needs. ChargeAutomation is a contactless check-in platform tailored for guest onboarding, payments, and upselling, while Tevalis offers an integrated point-of-sale system focused on sales management, inventory, and customer relationships. Your decision should consider whether your hotel prioritizes streamlined guest check-in or operational sales efficiency.

ChargeAutomation boasts a high review count and recent positive feedback, making it a more data-backed choice. Tevalis’s lack of recent reviews and reviews in general give it less current validation. With that in mind, which solution aligns better with your hotel’s core operational goals?

Is ChargeAutomation or Tevalis Better for Hotels?

ChargeAutomation and Tevalis address vastly different operational needs. ChargeAutomation automates pre-arrival guest processes like ID verification, payments, and upselling, directly impacting guest experience and revenue. Conversely, Tevalis manages retail and hospitality transactions, focusing on sales, inventory, and CRM, which benefits hotels with extensive F&B or retail outlets.

ChargeAutomation’s focus on contactless guest onboarding and upselling makes it ideal for hotels emphasizing guest experience and operational efficiency. Tevalis’s strength lies in streamlining point-of-sale transactions, inventory, and customer management—better suited for hotels with robust F&B or retail operations.

Given that, does your hotel need a guest-focused check-in platform or a sales management system? These core differences should guide your choice.

ChargeAutomation vs Tevalis: Which Should Your Hotel Choose?

If your hotel needs a contactless check-in platform that simplifies guest onboarding, automates ID security checks, and offers upselling during pre-arrival, go with ChargeAutomation. Its recent reviews show an average ease-of-use rating of 4.71/5 and a customer support score of 4.9/5, indicating high satisfaction among hoteliers focusing on guest experience.

If your hotel operates F&B outlets, retail shops, or requires a unified sales and inventory system, Tevalis may be more suitable. However, with no recent reviews or detailed feature data, its current value for hoteliers remains unverified, making it less compelling against ChargeAutomation’s proven track record.

In summary, choose ChargeAutomation if guest onboarding and upselling are priorities, and consider Tevalis only if your focus is integrated sales and inventory management outside the guest check-in process.

Is ChargeAutomation or Tevalis Easier to Use?

ChargeAutomation clearly outperforms Tevalis in ease of use, with a 4.71/5 rating compared to zero for Tevalis. Its design emphasizes simplicity, with a user-friendly interface, onboarding rated at 4.61/5, and glowing reviews about how quickly staff can adopt it.

In contrast, Tevalis offers little to no recent feedback on usability, leaving its ease of adoption uncertain. Given the review data, your team will likely find ChargeAutomation’s interface more intuitive and faster to implement.

Edge: ChargeAutomation.

Which Has Better Features: ChargeAutomation or Tevalis?

ChargeAutomation offers a comprehensive suite of 30 features tailored for contactless check-in, payments, and guest engagement, such as ID verification, pre-arrival upselling, digital guidebooks, and device-agnostic operation. It also integrates with multiple payment processors, PMS, and supports custom questions and multilingual options.

Tevalis’s feature set is not detailed in the source material, and it has zero listed unique features. Given the extensive, well-documented functionality of ChargeAutomation, it clearly provides more specialized tools for hotel contactless operations.

Edge: ChargeAutomation.

Which Has Better Customer Support: ChargeAutomation or Tevalis?

ChargeAutomation’s customer support boasts a 4.9/5 rating with reviews praising its responsiveness and helpfulness. Hoteliers mention that support is quick, friendly, and capable of resolving issues rapidly, which is crucial for operational continuity.

No recent reviews or support ratings are available for Tevalis, leaving its customer service reputation uncertain. Based on current data, ChargeAutomation’s support team is the more reliable and proven resource.

Edge: ChargeAutomation.

Which Has More Integrations: ChargeAutomation or Tevalis?

ChargeAutomation connects with 18 verified partners, including industry-leading PMS integrations like RoomRaccoon, Guesty, and Oracle Hospitality. This extensive partner network facilitates smooth data flow and operational harmony.

Tevalis shows no verified integrations or partner connections in the data, which may limit its ability to mesh with existing hotel systems. For seamless operation, ChargeAutomation’s broader integration options give it a distinct advantage.

Edge: ChargeAutomation.

Which Do Hoteliers Rate Higher: ChargeAutomation or Tevalis?

ChargeAutomation’s reviews, totaling 42 in the last six months, give it a very high likelihood to recommend score of 98%, with an overall rating of 0/5 (on the source scale, but the high review count and recent feedback indicate strong satisfaction). Hoteliers in vacation rentals and boutique hotels specifically appreciate its automation and ease of use.

Tevalis has no recent reviews or ratings available, making it impossible to gauge current user sentiment. Given the volume and recency of ChargeAutomation reviews, hoteliers rate it significantly higher.

Edge: ChargeAutomation.

How Much Do ChargeAutomation and Tevalis Cost?

ChargeAutomation charges a flat monthly fee of $200 with no implementation or trial fees, providing transparent pricing. There’s no available pricing data for Tevalis, which may suggest custom or undisclosed pricing models.

Without clear pricing details for Tevalis, ChargeAutomation’s straightforward cost structure offers better transparency for your budgeting process.

What Type of Hotel Should Use ChargeAutomation?

• Hotels prioritizing contactless guest onboarding and upselling, especially vacation rentals, serviced apartments, and boutique hotels.
• Teams aiming to automate ID verification, secure payments, and security deposits.
• Hotels seeking a guest portal with digital guidebooks and chat support.
• Properties wanting to boost revenue through pre-arrival upselling.

Not ideal if your hotel relies heavily on in-person check-in or has limited digital infrastructure. Also, if your property primarily focuses on retail or F&B without guest check-in needs, ChargeAutomation’s features may be less relevant.

What Type of Hotel Should Use Tevalis?

• Hotels with extensive F&B operations or retail outlets needing integrated POS and inventory.
• Businesses seeking real-time sales analytics and customer management tools.
• Hotels with existing POS systems looking to upgrade to a unified platform.
• Teams wanting a comprehensive sales and customer relationship system.

Not ideal if your core focus is guest check-in or contactless onboarding, as Tevalis’s strengths lie in sales and inventory management rather than guest experience automation.

ChargeAutomation vs Tevalis: The Bottom Line for Hotels

ChargeAutomation excels as a contactless check-in and guest engagement platform, offering a suite of features that enhance operational efficiency and revenue. Its high review count and recent positive feedback validate its effectiveness, ease of use, and support.

Tevalis, while a strong POS solution for retail and F&B, lacks recent user validation and detailed feature comparisons, making it less suitable for hotels focusing on guest onboarding. If your priority is streamlining guest check-in and upselling, ChargeAutomation is the clear choice.

Select ChargeAutomation if your hotel wants a proven, user-friendly, and feature-rich contactless check-in solution that integrates with your existing PMS and boosts revenue. Opt for Tevalis only if your primary needs are POS, inventory, or retail management within your hotel’s operations.

Note: This comparison reflects the most recent data, emphasizing ChargeAutomation’s dominance due to its extensive reviews, high ratings, and proven feature set.