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EPOS vs. MyStay Check in:
Which Is Right for You?
TLDR
We analyzed 43 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Tevalis shines .
MyStay shines in ease of use and customer support , with exclusive features like Guest Segmentation & Targeting and Multi-Channel Delivery (Email, SMS, WhatsApp, Chat).
How Does EPOS Compare to MyStay Check in?
Side-by-side ratings based on 43 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $400/mo |
| Verified Reviews | 0 | 43 |
What Are the Pros and Cons of EPOS vs MyStay Check in?
After analyzing 43 verified reviews, Tevalis users most value its , while MyStay users highlight contactless check-in, guest experience, guest communication. Click any theme to see what reviewers say.
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| Pros | |
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Contactless Check-In
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Guest Experience
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Guest Communication
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Support and Continuous Improvement
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Customization Options
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Integration with PMS
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System Speed and Performance
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Tevalis vs MyStay: Rankings by Hotel Segment
How each product ranks among Contactless Check-in vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | Tevalis |
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|---|---|---|
| Small (10-24 rooms) ▾ | — | #5 15 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #6 10 reviews |
| Large (75-199 rooms) ▾ | — | #4 7 reviews |
| X-Large (200+ rooms) | — | #8 3 reviews |
By Property Type
| Segment | Tevalis |
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|---|---|---|
| Boutique ▾ | — | #5 12 reviews |
| Luxury ▾ | — | #4 11 reviews |
| Branded / Chain ▾ | — | #5 12 reviews |
| Extended Stay ▾ | — | #6 9 reviews |
By Region
| Segment | Tevalis |
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|---|---|---|
| North America | — | #7 3 reviews |
| Europe ▾ | — | #4 32 reviews |
| Asia Pacific | — | #6 2 reviews |
| Middle East | — | #4 2 reviews |
The Decision
As you evaluate contactless check-in solutions, the choice hinges on what your hotel prioritizes. EPOS by Tevalis offers a highly integrated, enterprise-grade POS system with no recent reviews or user feedback, making its effectiveness uncertain. MyStay Check-in, in contrast, boasts over 40 reviews, with recent 5-star feedback emphasizing ease of use and guest satisfaction. Do you want a broad, established platform or a specialized solution with proven recent support?
Is EPOS by Tevalis or MyStay Check-in Better for Hotels?
Both products aim to streamline contactless check-in, but they diverge in focus. EPOS by Tevalis is primarily a retail and hospitality POS system, designed for sales and inventory management, with minimal dedicated features for guest check-in. MyStay Check-in is specifically tailored for contactless guest registration, with features like automated check-in/out, digital forms, and integrations that directly enhance the guest experience. Given the recent review data, MyStay's focus on contactless guest flow makes it the more relevant choice. Will your hotel benefit more from a broad POS system or a dedicated check-in solution?
MyStay Check-in vs EPOS by Tevalis: Which Should Your Hotel Choose?
If your hotel needs a specialized contactless check-in platform with high user satisfaction and quick implementation, go with MyStay. Its 40 reviews, a 5/5 overall rating, and a 9.8/10 NPS score reflect a proven, well-received solution. Conversely, if your hotel requires a comprehensive sales or inventory system integrated with a POS for retail, and you're seeking a more enterprise-level, multi-use platform, EPOS by Tevalis might be suitable. But for contactless check-in, MyStay's proven track record is compelling.
Is EPOS by Tevalis or MyStay Check-in Easier to Use?
MyStay Check-in enjoys a near-perfect ease of use rating at 4.91/5, with reviews describing its interface as "very simple" and "intuitive." Users also highlight straightforward onboarding, with a 4.82/5 rating, indicating quick staff adoption. EPOS by Tevalis scores a 0/5 for ease, with no recent reviews or user feedback, making it impossible to gauge usability. Given the recent positive reviews, Edge: MyStay.
Which Has Better Features: EPOS by Tevalis or MyStay Check-in?
MyStay offers 14 exclusive features focused on guest check-in, digital payments, communication, and integrations such as PMS, door locks, and kiosks. These include guest segmentation, offer templates, and A/B testing—features critical for modern contactless operations. EPOS lacks any unique features in this category, as it primarily functions as a POS and retail management system. For a comprehensive contactless check-in toolkit, Edge: MyStay.
Which Has Better Customer Support: EPOS by Tevalis or MyStay Check-in?
MyStay boasts support and onboarding ratings near 5/5, with reviews praising its responsiveness and the team’s willingness to evolve the platform based on user feedback. Users describe support as "prompt" and "helpful," contributing to high satisfaction. EPOS by Tevalis has no recent reviews or support ratings, leaving its support quality uncertain. Based on current data, Edge: MyStay.
Which Has More Integrations: EPOS by Tevalis or MyStay Check-in?
MyStay integrates with 30 verified partners, including PMS, key solutions, and channel managers like Priority Software, Kwentra, and WuBook, enhancing its versatility. EPOS by Tevalis does not report verified integrations, limiting its connectivity options. If seamless integrations matter to your hotel, Edge: MyStay.
Which Do Hoteliers Rate Higher: EPOS by Tevalis or MyStay Check-in?
While Tevalis has no recent reviews or ratings, MyStay has earned a 5/5 rating from 39 reviews, with high scores across segments such as serviced apartments and boutique hotels. Hoteliers especially appreciate its simplicity and efficiency, with 98% likelihood to recommend. Given the recent and high-rated feedback, Edge: MyStay.
How Much Do EPOS by Tevalis and MyStay Check-in Cost?
EPOS by Tevalis does not publicly disclose pricing, likely requiring direct contact for a quote. MyStay charges a base fee of $400, with no ongoing fees or implementation costs, making its pricing transparent. If budget transparency is key, MyStay offers a straightforward model.
What Type of Hotel Should Use EPOS by Tevalis?
- Hotels that need a unified POS and sales management system for retail, restaurants, or multi-service operations.
- Teams seeking a platform with inventory management, real-time analytics, and customer relationship tools.
- Properties that require a broad system to integrate multiple departments beyond check-in.
Not ideal if you solely want a contactless check-in system with a quick setup and dedicated guest features. EPOS is better suited for hotels aiming for operational control over sales and inventory rather than guest flow automation.
What Type of Hotel Should Use MyStay Check-in?
- Hotels prioritizing contactless check-in/out, with high guest satisfaction.
- Properties seeking to automate guest communication, upselling, and digital forms.
- Hotels that want seamless PMS integration and a quick, intuitive setup.
- Accommodations looking to reduce front desk costs while improving guest experience.
Not ideal if your hotel needs a broad retail or inventory system, or if you prefer a POS-focused platform over guest-centric features. MyStay is best for properties aiming for operational efficiency and enhanced guest service.
MyStay Check-in vs EPOS by Tevalis: The Bottom Line for Hotels
The core difference lies in their primary functions: MyStay is a contactless check-in specialist, while EPOS is a POS and sales management system with limited contactless capabilities. For hotels seeking proven, recent user satisfaction and a dedicated contactless guest experience, MyStay clearly leads.
Choose MyStay if you value simplicity, high guest satisfaction, and a feature-rich contactless platform that’s actively supported and integrated. Opt for EPOS if your hotel requires a comprehensive sales or retail platform and contactless check-in is a secondary concern.
In conclusion, for contactless check-in solutions with recent positive validation, MyStay is the more reliable and proven choice.
Which Features Does EPOS Have That MyStay Check in Doesn't (and Vice Versa)?
According to HTR's product database, EPOS and MyStay Check in share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | Tevalis |
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| Ancillary Product Merchandising | ||
| Guest Segmentation & Targeting | ||
| Multi-Channel Delivery (Email, SMS, WhatsApp, Chat) | ||
| PMS Integration | ||
| Room Upgrade Merchandising | ||
| Segmentation |
Showing top differences. 2 more features differ between these products.
Tevalis vs MyStay: The Bottom Line
What hoteliers love
Reviewers frequently mention MyStay's contactless check-in feature as a crucial tool, especially during the pandemic. It simplifies and accelerates th... Reviewers frequently mention MyStay's contactless check-in feature as a crucial tool, especially during the pandemic. It simplifies and accelerates the check-in process, allowing guests to complete it before arrival, and reducing physical contact. Users appreciate the ease of use and efficiency it brings to their operation.
Reviewers often remarked how MyStay significantly enhances the guest experience. The platform allows for pre-arrival communications and on-arrival con... Reviewers often remarked how MyStay significantly enhances the guest experience. The platform allows for pre-arrival communications and on-arrival convenience, imparting a feeling of personalized and attentive service. Hoteliers noticed higher guest satisfaction as a direct outcome.
Many reviews highlight how MyStay improves guest communication. The platform allows hoteliers to efficiently communicate with guests before, during, a... Many reviews highlight how MyStay improves guest communication. The platform allows hoteliers to efficiently communicate with guests before, during, and after their stay through automated messages. This feature enhances guest satisfaction by providing timely information and resolving queries promptly.
Where hoteliers push back
Users frequently suggested the need for more customization options, particularly in automated messaging and guest communication templates. They desire... Users frequently suggested the need for more customization options, particularly in automated messaging and guest communication templates. They desire more flexibility in adjusting texts, graphics, and automatic messaging formats to better suit their specific needs.
MyStay's integration with property management systems (PMS) is a valuable feature, mentioned positively in several reviews. This seamless integration... MyStay's integration with property management systems (PMS) is a valuable feature, mentioned positively in several reviews. This seamless integration helps hoteliers manage guest data and operations more effectively. However, some users did encounter occasional syncing issues between MyStay and their PMS.
Unique capabilities
Where the ratings diverge most
Frequently Asked Questions About EPOS vs MyStay Check in
Can EPOS replace MyStay Check in?
It depends on your requirements. EPOS and MyStay Check in share many core Contactless Check-in features, but each has unique capabilities. EPOS offers 0 verified integration partners, while MyStay Check in offers 30. Review the feature comparison above to see where they differ before switching.
Which is better for small or independent hotels?
Small hotels should prioritize ease of use and fast onboarding. MyStay Check in leads in ease of use at 4.9/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Do EPOS or MyStay Check in offer a free plan?
EPOS: No. MyStay Check in: No. Neither product currently offers a free tier. Most Contactless Check-in vendors offer demos or trials — request one from each to evaluate before committing.
How Does HTR Evaluate and Rank EPOS and MyStay Check in?
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Tevalis has an HT Score of 0 and MyStay has 22. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
|---|---|---|
| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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