EPOS vs. LIKE MAGIC (Check-in):
Which Is Right for You?

The Decision

Choosing the right contactless check-in system is critical for modern hotels seeking to improve operational efficiency and guest satisfaction. Both Tevalis and LIKE MAGIC aim to streamline check-in processes, but they serve different hotel types and operational needs. Tevalis, a longstanding POS provider, offers a contactless module with limited recent reviews, while LIKE MAGIC specializes in guest journey management with a strong recent review presence. The key question: which platform aligns best with your hotel's goals?

Tevalis's contactless features are part of an integrated POS system but lack recent customer feedback, making it difficult to assess current performance or support. LIKE MAGIC, however, benefits from 29 recent reviews and a high NPS score, indicating a more proven, guest-centric approach. As your team evaluates these options, consider whether your hotel prioritizes broad POS integration or dedicated guest journey enhancements.

Is EPOS by Tevalis or LIKE MAGIC Better for Hotels?

Tevalis's EPOS system primarily targets retail and hospitality operations with inventory management, sales tracking, and real-time analytics. Its contactless check-in feature is an add-on, not the core offering, and it lacks recent reviews or a visible user community. Conversely, LIKE MAGIC focuses exclusively on guest experience, with a holistic platform designed to guide guests from booking to post-stay, emphasizing contactless check-in, digital keys, and automation.

Where Tevalis's platform falls short is in recent customer sentiment, with a 0/5 overall rating and no current reviews, leaving its support and usability unverified. LIKE MAGIC, with a 74.02 score and 29 recent reviews, demonstrates consistent satisfaction, especially in ease of use and support. Would your hotel benefit more from a broad POS system with optional contactless features or a dedicated guest experience platform?

Edge: LIKE MAGIC

LIKE MAGIC vs Tevalis: Which Should Your Hotel Choose?

If your hotel needs a proven, guest-focused contactless check-in solution with high recent satisfaction, go with LIKE MAGIC. Its extensive feature set, including digital keys, pre-arrival upselling, and multilingual support, makes it ideal for hotels aiming to enhance guest engagement and operational automation.

If your hotel requires an integrated POS with basic contactless check-in capabilities and minimal additional features, Tevalis might be suitable. However, the lack of current reviews and recent performance data suggests it’s less reliable for contactless check-in specifically. For hotels prioritizing guest experience and digital innovation, LIKE MAGIC is the clear choice.

Edge: LIKE MAGIC

Is EPOS by Tevalis or LIKE MAGIC Easier to Use?

Tevalis has not received recent ratings or reviews, making it impossible to assess its current user experience or onboarding quality. LIKE MAGIC, on the other hand, scores 4.9/5 for ease of use based on 29 recent reviews, with many users praising its straightforward, guest-friendly interface and quick onboarding process.

Customers describe LIKE MAGIC as “super easy to use,” with efficient guest interactions and minimal staff training needs. The platform’s user interface appears designed for smooth adoption, especially in environments prioritizing self-service options.

Edge: LIKE MAGIC

Which Has Better Features: EPOS by Tevalis or LIKE MAGIC?

Tevalis offers no unique contactless check-in features beyond its core POS functionalities, which include inventory management and sales tracking. LIKE MAGIC, however, boasts 17 features exclusive to its platform, such as hotel website check-in portals, device-agnostic interfaces, self-service checkout, document scanning, ID verification, and door lock integration.

This extensive feature set enables hotels to create a fully digital, contactless guest journey, reducing manual staff involvement. If advanced guest-facing capabilities are a priority, LIKE MAGIC clearly leads.

Edge: LIKE MAGIC

Which Has Better Customer Support: EPOS by Tevalis or LIKE MAGIC?

Tevalis has no recent reviews or ratings for customer support, limiting confidence in its post-sale service. LIKE MAGIC, with a 4.83/5 rating from 29 reviews, receives consistent praise for support and onboarding, with many users citing quick response times and helpful staff.

Hoteliers note that LIKE MAGIC’s support team is “very responsive” and “made onboarding seamless,” which is crucial for rapid deployment and ongoing success. Without recent support data for Tevalis, LIKE MAGIC’s support reputation is the clear winner.

Edge: LIKE MAGIC

Which Has More Integrations: EPOS by Tevalis or LIKE MAGIC?

Tevalis has no verified integrations listed, suggesting limited or no current partner connections. LIKE MAGIC, however, integrates with 10 verified partners, including Mews, Oracle Hospitality, Adyen, and SALTO Systems, alongside its proprietary features like digital key and payment integrations.

This network facilitates smoother operations and a richer guest experience. If integration options matter for your property’s tech ecosystem, LIKE MAGIC’s wider partner ecosystem offers a tangible advantage.

Edge: LIKE MAGIC

Which Do Hoteliers Rate Higher: EPOS by Tevalis or LIKE MAGIC?

Tevalis has no recent reviews, so its user satisfaction remains unverified. LIKE MAGIC’s 74.02 score, based on 29 recent reviews, demonstrates high guest and hoteliers’ approval, especially in ease of use, support, and value.

Most recent reviews cite “super simple check-in process,” “excellent support,” and “great value for money,” indicating strong satisfaction across different hotel types. For current, positive user feedback, LIKE MAGIC is the favored platform.

Edge: LIKE MAGIC

How Much Do EPOS by Tevalis and LIKE MAGIC Cost?

Tevalis does not publicly list pricing details, likely requiring direct inquiry and tailored quotes. LIKE MAGIC charges a flat fee of $700, with no recurring monthly or implementation fees, making its cost transparent and predictable.

Given the clear pricing structure and recent positive reviews about value, LIKE MAGIC provides better budget clarity for hoteliers considering contactless solutions.

Edge: LIKE MAGIC

What Type of Hotel Should Use EPOS by Tevalis?

• Hotels that need a POS system with optional contactless check-in features.
• Properties with existing Tevalis POS infrastructure seeking minimal additional setup.
• Hotels prioritizing inventory, sales, and customer analytics alongside basic contactless options.
• Venues that prefer a broad, integrated system rather than standalone guest experience solutions.

Not ideal if your hotel relies heavily on specialized guest journey features like digital keys or extensive automation, as Tevalis offers limited dedicated guest engagement tools.

Not ideal if your hotel wants recent, high satisfaction ratings for contactless check-in or dedicated guest experience features.

What Type of Hotel Should Use LIKE MAGIC?

• Hotels aiming to deliver fully contactless, digital guest journeys with high user satisfaction.
• Properties seeking automation, upselling, and personalized guest interactions.
• Hotels with a focus on operational efficiency through self-service check-in and digital keys.
• Hotels in Europe and Asia Pacific looking to leverage a platform with regional support.

Not ideal if your hotel prefers a broader POS system without a primary focus on guest experience. Also, not suitable if your property values extensive customization options in the interface.

Not ideal if you operate in regions where LIKE MAGIC’s support is limited or if you prefer a platform with a longer-established global presence.

LIKE MAGIC vs EPOS: The Bottom Line for Hotels

The core difference is that LIKE MAGIC is a dedicated guest journey platform with extensive contactless and automation features, while Tevalis is an older POS system with a contactless add-on and limited recent feedback. If your hotel prioritizes guest experience, automation, and proven support, LIKE MAGIC is the clear choice.

Choose LIKE MAGIC if you want a platform with a strong recent review base, high user satisfaction, and a rich feature set tailored to contactless guest interactions. Its high ratings and broad integrations make it well-suited for hotels looking to modernize their check-in process.

Opt for Tevalis only if your hotel already relies on its POS system and requires minimal additional functionality, understanding that its contactless feature is secondary. Its lack of recent reviews and limited features make it less appealing for hotels seeking a dedicated contactless check-in solution.

In conclusion, for hotels seeking a reliable, guest-centric contactless check-in platform with proven recent success, LIKE MAGIC emerges as the stronger candidate. Its comprehensive features and high hoteliers’ ratings make it the recommended choice for most properties focusing on guest experience and operational efficiency.