ChoiceADVANTAGE vs. Stayntouch:
Which Is Right for You?

The Decision

Choosing the right property management system (PMS) is critical for your hotel’s operational efficiency, guest experience, and revenue growth. Both ChoiceADVANTAGE and Stayntouch aim to streamline hotel operations, but their approaches and market presence differ significantly. Your decision hinges on your hotel’s size, geographic reach, and specific feature needs.

While ChoiceADVANTAGE offers a traditional, in-house style PMS with minimal recent reviews, Stayntouch provides a cloud-based, highly rated solution with a broad feature set and active user feedback. Are you ready to prioritize a proven, feature-rich platform, or is agility and mobile integration more your focus?

Is ChoiceADVANTAGE or Stayntouch Better for Hotels?

ChoiceADVANTAGE is a long-standing PMS primarily used by smaller, regional hotels, with minimal recent review data and no recent updates or new features highlighted in user feedback. In contrast, Stayntouch boasts over 300 recent reviews, a high 4.56/5 rating, and an active development pipeline, indicating a more modern and supported platform.

The core problem both solve is managing reservations, guest data, and daily operations, but Stayntouch’s cloud architecture allows for better scalability, remote access, and real-time updates. ChoiceADVANTAGE’s limited recent customer engagement suggests it may lag behind in innovation or customer support responsiveness.

Do you want a stable, proven system with a long history, or a modern platform with ongoing improvements and active support?

Stayntouch vs ChoiceADVANTAGE: Which Should Your Hotel Choose?

If your hotel needs a flexible, mobile-friendly, multi-property PMS capable of seamless integration and guest-centric features, Stayntouch is the better choice. Its extensive feature set (49 unique features) and over 317 recent reviews demonstrate a high level of user satisfaction and ongoing innovation.

However, if your hotel is small, regional, and less reliant on advanced integrations or mobile tools, ChoiceADVANTAGE might suffice, even with its limited recent reviews and features. Its minimal footprint may appeal to hotels with straightforward needs, but the lack of recent updates suggests it’s less suitable for evolving operational demands.

For most hotels looking to scale or enhance guest experiences, Stayntouch’s recent review volume and high ratings make it the clear winner. Are you ready to embrace a platform proven to grow with your business?

Is ChoiceADVANTAGE or Stayntouch Easier to Use?

Stayntouch consistently earns a 4.7/5 ease of use rating from users, with reviews highlighting its intuitive interface, quick onboarding, and staff-friendly design. Many mention how new staff learn the system rapidly, often in hours, and praise the platform’s mobile app and simple navigation.

ChoiceADVANTAGE, by comparison, has no recent reviews or ratings, making it difficult to assess its current usability. Historically, it’s been viewed as a traditional system, likely requiring more training and internal support, especially for modern hospitality operations.

Edge: Stayntouch.

Which Has Better Features: ChoiceADVANTAGE or Stayntouch?

Stayntouch offers a comprehensive suite of 49 features, including revenue management, online check-in, guest profiles, mobile check-in, group handling, and advanced reporting—many of which ChoiceADVANTAGE lacks entirely. Its features support contactless check-in, integrated kiosks, digital registration, and multi-property management, positioning it as a full-service platform.

ChoiceADVANTAGE, with no unique or shared features documented, falls behind in functionality. It appears to be a basic, perhaps outdated, PMS that may not meet the needs of hotels seeking a modern, feature-rich system.

Edge: Stayntouch.

Which Has Better Customer Support: ChoiceADVANTAGE or Stayntouch?

Stayntouch scores highly with a 4.68/5 support rating, with users praising the ease of onboarding, responsive training, and ongoing support. Many reviews mention the support team’s proactive approach and helpfulness, especially during system transitions and troubleshooting.

ChoiceADVANTAGE, with no recent review data, doesn’t have current support ratings or feedback available. Given the active user base and recent reviews, Stayntouch’s support is clearly more robust today.

Edge: Stayntouch.

Which Has More Integrations: ChoiceADVANTAGE or Stayntouch?

Stayntouch integrates with 188 verified partners, including popular systems like RoomPriceGenie and STAAH, alongside a broad array of third-party solutions. Its open API and extensive integration network allow for tailored hotel tech stacks.

ChoiceADVANTAGE has only two verified partners, limiting its ability to connect with modern systems or third-party apps. For hotels relying on a connected, flexible tech environment, Stayntouch’s extensive integrations are a significant advantage.

Edge: Stayntouch.

Which Do Hoteliers Rate Higher: ChoiceADVANTAGE or Stayntouch?

Stayntouch’s recent reviews—totaling 26 in the last 6 months—are overwhelmingly positive, with a 94% likelihood to recommend and an average rating of 4.56/5. Hotels in diverse segments, from boutique to branded properties, praise its ease of use, mobile features, and support.

ChoiceADVANTAGE’s lack of recent reviews and ratings makes it impossible to gauge current user sentiment. Its outdated reputation and limited feedback favor Stayntouch as the more trusted choice among hoteliers today.

Edge: Stayntouch.

How Much Do ChoiceADVANTAGE and Stayntouch Cost?

ChoiceADVANTAGE does not publicly disclose pricing, but traditionally it’s been an in-house solution with likely upfront implementation costs and ongoing maintenance. Stayntouch charges a flat $800 monthly fee, with no implementation or setup fees mentioned.

Given the lack of transparent pricing for ChoiceADVANTAGE and the clear subscription cost for Stayntouch, the latter provides more predictable expense planning. Cost should be weighed against features and support quality.

What Type of Hotel Should Use ChoiceADVANTAGE?

• Hotels that operate in a single region with minimal need for mobile or guest-facing features.
• Small properties with straightforward reservations and check-in processes.
• Hotels that prefer a traditional, possibly on-premise or less cloud-dependent system.
• Teams that prioritize stability over frequent updates or innovations.

Not ideal if:

• Your hotel plans to expand or operate multiple properties.
• You require advanced integrations or guest digital tools.
• You want rapid scalability or mobile-first solutions.

What Type of Hotel Should Use Stayntouch?

• Hotels of any size seeking a mobile-friendly, cloud-based PMS.
• Multi-property operators that need centralized management.
• Properties focusing on contactless check-in and digital guest experiences.
• Hotels that value ongoing support, frequent updates, and extensive integrations.

Not ideal if:

• Your hotel prefers a basic, non-cloud system.
• You have very limited IT support or budget constraints.
• You operate in a region where Stayntouch is unavailable or unsupported.

Stayntouch vs ChoiceADVANTAGE: The Bottom Line for Hotels

The core difference lies in their modernity and feature set. ChoiceADVANTAGE is a traditional PMS suited for small, regional hotels with minimal digital needs, while Stayntouch offers a cloud-based, scalable solution with a rich feature set and active user base.

If your hotel needs a flexible, user-friendly system with extensive integrations, Stayntouch’s recent reviews and features make it the clear choice. For hotels with simple operations and no desire for digital innovation, ChoiceADVANTAGE may still meet basic needs but appears outdated.

Choose Stayntouch if you’re looking to modernize your operations, improve guest experiences, and rely on active support. Opt for ChoiceADVANTAGE only if your hotel’s needs are minimal, and you prefer a traditional approach—though the lack of recent reviews raises questions about its current viability.