The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 105 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Acantech shines .
Sirvoy shines in ease of use and customer support , with exclusive features like Transactional Emails (booking, folios, etc) and Guest Communication (SMS Messaging).
Side-by-side ratings based on 105 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $200/mo |
| Verified Reviews | 0 | 105 |
After analyzing 105 verified reviews, Acantech users most value its , while Sirvoy users highlight customer support, ease of use, reservation management. Click any theme to see what reviewers say.
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Customer Support
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Ease of Use
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Reservation Management
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User Interface and Design
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Functionality Limitations
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Customization and Adaptability
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Cost and Value for Money
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | Acantech |
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|---|---|---|
| Small (10-24 rooms) ▾ | — | #22 36 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #48 3 reviews |
| Large (75-199 rooms) | — | #46 1 reviews |
| X-Large (200+ rooms) | — | #27 1 reviews |
By Property Type
| Segment | Acantech |
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| Boutique ▾ | — | #29 21 reviews |
| Luxury ▾ | — | #37 7 reviews |
| Branded / Chain | — | #42 4 reviews |
| Extended Stay | — | #35 3 reviews |
By Region
| Segment | Acantech |
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| North America ▾ | — | #23 16 reviews |
| Europe ▾ | — | #16 31 reviews |
| Asia Pacific ▾ | — | #13 6 reviews |
| Middle East | — | #27 0 reviews |
Choosing between Chr365 by Acantech and Sirvoy hinges on what your hotel needs most. Chr365’s lack of user ratings and reviews makes it an uncertain choice, while Sirvoy’s high volume of recent reviews and stellar ratings suggest it’s a more reliable option. Both aim to streamline property management, but they approach this with very different feature sets and support levels. Are you prioritizing a proven platform with a broad feature set or a more niche, less-reviewed product?
Chr365 and Sirvoy both address the core hotel management challenge: simplifying operations and guest management. However, Chr365 offers no reviews or clear indications of user satisfaction, leaving its effectiveness unverified. Sirvoy, on the other hand, boasts 95 reviews, with 32 in the last six months, and an NPS score of 9.41, showcasing recent positive experiences. Your team should question whether a platform with no verified customer feedback can meet your expectations.
While Chr365 provides no review data, Sirvoy’s reviews highlight its ease of use, excellent customer support, and affordability. It’s evident that Sirvoy’s focus on user-friendly design and strong service support resonates with small to medium-sized properties. Conversely, Chr365's absence of reviews leaves a void in understanding its real-world performance. Does a lack of recent reviews make you hesitant to rely on Chr365 for critical operations?
If your hotel needs a straightforward, easy-to-use property management system with proven customer satisfaction, go with Sirvoy. Its extensive reviews and high support ratings suggest it’s well-suited for small and mid-sized properties that value simplicity and reliable service.
If your hotel requires a system that is highly customizable or specialized for niche markets, Chr365 might appeal—though the absence of reviews makes this uncertain. For now, Sirvoy’s proven track record and comprehensive feature set make it the clear choice for most hoteliers seeking dependable property management.
Sirvoy clearly outperforms Chr365 in ease of use, with a rating of 4.64 out of 5 from 95 reviews. Reviewers consistently praise Sirvoy’s intuitive interface, quick onboarding, and helpful support, making it accessible even for staff new to property management software.
Chr365’s user experience remains unverified due to the absence of reviews or ratings. Without customer feedback, it’s impossible to assess how user-friendly Chr365 truly is, especially for staff unfamiliar with PMS platforms. Based on available data, Edge: Sirvoy.
Sirvoy offers 43 features, including multi-lingual support, channel management, online booking engine, guest messaging, and automated reminders. Several of these features, like integrated payment processing and real-time reporting, are highly valued by users.
Chr365 provides no listed features or detailed functionality, making it impossible to compare directly. Given Sirvoy's extensive feature set and proven application in hospitality settings, it’s the clear leader. Edge: Sirvoy.
Sirvoy’s support is highly rated at 4.85 out of 5, with recent reviews praising prompt, helpful, and friendly assistance. Hoteliers frequently mention that support makes onboarding smooth and ongoing issues quickly resolved—some even describe it as “the best customer support I’ve experienced.”
Chr365 has no available support ratings or recent reviews, making it impossible to gauge its customer service quality. Without data, relying on Sirvoy’s consistent praise is the safer choice. Edge: Sirvoy.
Sirvoy connects with 21 verified partners, including major booking channels like Booking.com, Expedia, and GDS systems, along with payment providers and marketing tools. Its broad integration ecosystem supports scalable operations as your hotel grows.
Chr365 has no verified integrations listed, signifying either a limited or nonexistent connection to third-party systems. For properties needing seamless channel and system integrations, Sirvoy’s offerings are far more comprehensive. Edge: Sirvoy.
Sirvoy’s review score of 83.93 out of 100, based on 95 recent reviews, demonstrates strong user satisfaction. Hoteliers across various segments consistently highlight its ease of use, support quality, and affordability.
Chr365 has no review score or recent feedback, leaving its reputation unverified. Without recent ratings, it’s impossible to measure user satisfaction reliably. For now, Sirvoy’s high and recent review volume confirms its standing. Edge: Sirvoy.
Chr365's pricing details are not publicly available, which complicates direct comparisons. It appears to lack a free trial or transparent pricing model, making budget considerations uncertain.
Sirvoy charges a $200 monthly base fee, with no implementation or setup costs, and offers a 30-day trial. Its transparent pricing and known fees make budgeting easier for small to medium-sized properties. Edge: Sirvoy.
Not ideal if:
Not ideal if:
Chr365’s lack of reviews and feature details makes it an uncertain choice, especially for hotels seeking reliable, proven solutions. Its unverified performance suggests it is not yet ready for most operational needs or for hotels that want a trusted platform.
Sirvoy, with its extensive recent reviews, high customer support ratings, and broad feature and integration set, is the more dependable option. For small and mid-sized hotels looking for a straightforward, well-supported PMS, Sirvoy is the clear recommendation.
If your priority is a system with verified performance, ongoing support, and proven usability, Sirvoy exceeds Chr365 in every key area. Consider your hotel’s specific needs and whether you value a platform backed by significant positive feedback—if so, Sirvoy is the safer choice.
According to HTR's product database, Chr365 and Sirvoy share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | Acantech |
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| Centralized user & role management | ||
| Direct billing | ||
| Guest Communication (SMS Messaging) | ||
| Multi-currency | ||
| Multi-lingual | ||
| Transactional Emails (booking, folios, etc) |
Showing top differences. 31 more features differ between these products.
What hoteliers love
Sirvoy receives high praise for its excellent customer support, noted for being responsive, helpful, and timely. Users appreciate the prompt assistanc... Sirvoy receives high praise for its excellent customer support, noted for being responsive, helpful, and timely. Users appreciate the prompt assistance, which facilitates problem resolution effectively.
Most users find Sirvoy highly intuitive and easy to navigate, which is particularly beneficial for those new to the hospitality industry. This simplic... Most users find Sirvoy highly intuitive and easy to navigate, which is particularly beneficial for those new to the hospitality industry. This simplicity allows for a smooth onboarding process without the need for extensive training.
Users highlight the system's efficiency in managing reservations and guest profiles. However, certain functionalities such as linking rooms into suite... Users highlight the system's efficiency in managing reservations and guest profiles. However, certain functionalities such as linking rooms into suites or offering package deals are noted as areas that require enhancement.
Where hoteliers push back
Some users express dissatisfaction with Sirvoy's reporting limitations, specifically the absence of a daily sales report and the need for improved fin... Some users express dissatisfaction with Sirvoy's reporting limitations, specifically the absence of a daily sales report and the need for improved financial and invoicing features. There's also feedback on the lack of advanced CRM options and difficulties in integrating upselling features.
Sirvoy allows for some degree of customization which users find helpful in tailoring the system to their specific property needs. Yet, a few users wis... Sirvoy allows for some degree of customization which users find helpful in tailoring the system to their specific property needs. Yet, a few users wish for more flexibility in invoice customization and dynamic billing options.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Chr365 and Sirvoy share many core Property Management Systems features, but each has unique capabilities. Chr365 offers 0 verified integration partners, while Sirvoy offers 21. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Sirvoy leads in ease of use at 4.7/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Chr365: No. Sirvoy: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Acantech has an HT Score of 0 and Sirvoy has 85. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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