Compare Cloudbeds HMS vs Guest Service vs TouchMenu

Cloudbeds

Cloudbeds HMS

1302 reviews
Guest Service

Guest Service

28 reviews
TouchMenu

TouchMenu

25 reviews

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Compare Cloudbeds HMS vs Guest Service vs TouchMenu

Hotel Management Software vendor comparison between Cloudbeds HMS vs Guest Service vs TouchMenu. Find out which Hotel Management Software is right for you based on realtime data from 1355 verified hotelier reviews across 110 countries.

Cloudbeds

Cloudbeds

Ranked 1 (out of 79)

4.6
1302 reviews
View profile
Guest Service

Guest Service

Ranked 3 (out of 88)

4.9
28 reviews
View profile
TouchMenu

TouchMenu

Ranked 5 (out of 88)

4.9
25 reviews
View profile

Ratings Summary

HT Score

Cloudbeds HMS

100 HTScore Icon

Guest Service

78 HTScore Icon

TouchMenu

77 HTScore Icon
Popularity

Cloudbeds HMS

1302 verified reviews

Guest Service

28 verified reviews

TouchMenu

25 verified reviews
Likelihood to Recommend

Cloudbeds HMS

91%

Guest Service

98%

TouchMenu

98%
Ease of Use

Cloudbeds HMS

4.6

Guest Service

4.9

TouchMenu

5
ROI

Cloudbeds HMS

4.3

Guest Service

4.8

TouchMenu

4.9
Implementation

Cloudbeds HMS

4.4

Guest Service

4.7

TouchMenu

5
Customer Support

Cloudbeds HMS

4.4

Verified Customer Support

Guest Service

4.7

Verified Customer Support

TouchMenu

5

Verified Customer Support

Certificate of Excellence

Cloudbeds HMS

Guest Service

TouchMenu

Features

Accounting & Finance

Multi-currency

Gift Vouchers

Direct billing

RevPaR & ADR Reports

Transactional Emails (booking, folios, etc)

Automated night audit

Payment Requests

Marketing & Ecommerce

Native Email Marketing

Group Booking Engine

Website Development

Booking Engine

Channel Manager

Gift Vouchers

Transactional Emails (booking, folios, etc)

Guest Communication (SMS Messaging)

Native Email Marketing

Guest profiles

Guest CRM

Administration & Configuration

Multi-lingual

Multi-currency

Centralized user & role management

Customer Management

Native Email Marketing

Guest Feedback Management

Gift Vouchers

Transactional Emails (booking, folios, etc)

Guest profiles

Centralized Messaging

Front Office

Guest Feedback Management

Housekeeping module

Property Management System

Automated night audit

Mobile Device Notes & Tasks (Voice-to-Text)

Mobile App

Calendar view

Task Management

Automated reminders

Guest profiles

Tablet/Kiosk Check-in

Payment Requests

Centralized Messaging

Automated Space Optimization

Groups Management

Group functionality

Automated Space Optimization

Guest Experience

Guest Feedback Management

Gift Vouchers

Integrated ID & Passport Scanner

Digital Registration

Guest App

Online Check-in

Online Checkout

Guest Messaging

Transactional Emails (booking, folios, etc)

Tablet/Kiosk Check-in

Housekeeping

Housekeeping module

Automated Space Optimization

Housekeeping Mobile App

Real-Time Status Updates

Automated Assignments

Real Time Reporting

Shift Planning

Employee Messaging

Online Checkout

Payments

Multi-currency

Gift Vouchers

Payment Requests

Direct billing

Automated reminders

Integrated Payment Terminal & Card Reader

Reservations Management

Rate Shopping Module

Property Management System

RevPaR & ADR Reports

Gift Vouchers

Channel Manager

Integrated CRS

Drag-n-Drop Tapechart

Rate Management

Automated Space Optimization

Automated Assignments

Rules Based Room Assignments

Transactional Emails (booking, folios, etc)

Revenue Management

Rate Shopping Module

Revenue Management Module

Pricing Intelligence

Channel Manager

RevPaR & ADR Reports

Custom rates

Ancillary revenue tracking

Base Pricing

Taxes & Compliance

PCI Compliant

GDPR Compliant

SOC2 Complaint

Tax Configuration

Support & Training

Online 24/7 support

Food & Beverage

Point of Sale

Other

Unlimited Channels (no additional cost)

Cloudbeds HMS

Accounting & Finance

Marketing & Ecommerce

Administration & Configuration

Customer Management

Front Office

Groups Management

Guest Experience

Housekeeping

Payments

Reservations Management

Revenue Management

Taxes & Compliance

Support & Training

Food & Beverage

Other

Guest Service

Communication & Messaging

Content Management

Upselling

Request Management

Other

TouchMenu

Communication & Messaging

Content Management

Upselling

Request Management

Other

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Cloudbeds
vs.
Guest Service
vs.
TouchMenu

Customers

Top 3 Segments

Cloudbeds HMS

Boutiques - 22%
Hostels - 18%
Bed & Breakfast & Inns - 17%

Guest Service

Resorts - 45%
Luxury Hotels - 29%
Branded Hotels - 11%

TouchMenu

Luxury Hotels - 48%
Resorts - 16%
Branded Hotels - 16%
Featured clients

Cloudbeds HMS

Cloudbeds doesn’t have any featured brands available

Guest Service

Guest Service doesn’t have any featured brands available

-

Fit Score for Your Property

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Pricing

Pricing Benchmark

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Cloudbeds Average Cloudbeds

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Guest Service Average Guest Service

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

TouchMenu Average TouchMenu

Cloudbeds HMS

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Guest Service

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

TouchMenu

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
Custom Price Quote
Cloudbeds
vs.
Guest Service
vs.
TouchMenu

What Customers Are Saying

Most Recent Review

Cloudbeds HMS

Needs to improve forecast reports

Gerente de operaciones from Tulum (Mexico)

Guest Service

Reception team

Front Office from (Turkey)

TouchMenu

The right partner!

Night manager
Most Positive Review

Cloudbeds HMS

Easy to use with many features.

CEO

Guest Service

Transforming Guest Experiences and Maximizing Revenue

Manager from (Turkey)

TouchMenu

Digital menu

Hotel manager
Most Critical

Cloudbeds HMS

Cloudbeds facilitates the administration of my hotel

Propietaria

Guest Service

Transforming Guest Experiences and Maximizing Revenue

Manager from (Turkey)

TouchMenu

Digital menu

Hotel manager
References

Cloudbeds HMS

Chris Do
Owner Grande Collection Hotel & Spa

Anthony Gutierrez
General Manager The Baxley Bondi

Annie Coe
Owner The Cabot Lodge

Guest Service

Guest Service doesn’t have any references available
-

General Info

Screenshots
Integrations

Cloudbeds HMS

Revenue Management Systems (20) Guest Messaging Software (19) Contactless Check-in (18)

Guest Service

Property Management Systems (2) Hotel Restaurant POS Systems (2) Hotel Keyless Entry Systems (1)

TouchMenu

Property Management Systems (3) Hotel Restaurant POS Systems (2) Upselling Software (1)
Recent Articles

Guest Service

Guest Service doesn’t have any recent articles

TouchMenu

TouchMenu doesn’t have any recent articles