The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 45 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Sample PMS shines .
ROIBACK shines in ease of use and customer support , with exclusive features like Mobile optimized/responsive and Urgency messaging.
Side-by-side ratings based on 45 verified hotelier reviews on HTR.
| HTScore |
|
|
| Likelihood to Recommend |
|
|
| Ease of Use |
|
|
| Customer Support |
|
|
| Value for Money |
|
|
| Starting Price | Contact sales | From $500/mo |
| Verified Reviews | 0 | 45 |
After analyzing 45 verified reviews, Sample PMS users most value its , while ROIBACK users highlight support and customer service, direct bookings optimization, technical improvements. Click any theme to see what reviewers say.
|
|
|
|---|---|
| Pros | |
|
+
Support and customer service
▾
|
|
|
+
Direct bookings optimization
▾
|
|
|
+
Technical improvements
▾
|
|
|
+
Reporting and analytics
▾
|
|
| Cons | |
|
−
Multi-language and user-friendly interface
▾
|
|
|
−
Payment gateways
▾
|
|
How each product ranks among Booking Engine vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
|
|
|---|---|---|
| Small (10-24 rooms) ▾ | — | #29 8 reviews |
| Mid-Size (25-74 rooms) ▾ | #46 0 reviews | #22 18 reviews |
| Large (75-199 rooms) ▾ | — | #14 9 reviews |
| X-Large (200+ rooms) ▾ | — | #10 6 reviews |
By Property Type
| Segment |
|
|
|---|---|---|
| Boutique ▾ | — | #24 15 reviews |
| Luxury ▾ | — | #23 15 reviews |
| Branded / Chain ▾ | #50 0 reviews | #18 13 reviews |
| Extended Stay | — | #19 4 reviews |
By Region
| Segment |
|
|
|---|---|---|
| North America | — | #18 4 reviews |
| Europe ▾ | — | #20 12 reviews |
| Asia Pacific ▾ | — | #10 14 reviews |
| Middle East | — | #14 3 reviews |
Choosing between Codebranch Booking Engine Test by Sample PMS and Roiback’s Booking Engine hinges on your hotel’s specific needs. Both products aim to enhance direct bookings, but they significantly differ in feature set, market presence, and user satisfaction. Sample PMS’s booking engine is a test product with no reviews, while Roiback has a well-established presence with over 43 recent reviews and a high 90% likelihood to recommend. Given the review activity and recent feedback, Roiback stands out as the more proven solution.
Your team needs a booking engine that’s reliable, feature-rich, and well-supported. If your hotel requires a mature, highly-rated platform with extensive integrations, Roiback is the clear choice. However, if you’re exploring a simple test product with no current reviews or proven track record, Sample PMS might be suitable for initial trials.
Sample PMS’s booking engine is a testing product from a small vendor founded in 2019, with no reviews or ratings, making it impossible to gauge its real-world performance. Roiback, by contrast, has over 43 recent reviews, a high NPS score of 9/10, and a 90% likelihood to recommend, reflecting strong customer satisfaction. Roiback’s market presence spans multiple regions, with a dedicated user base across Europe, Asia Pacific, and the Americas.
Sample PMS offers no publicly available features or pricing details, and its small team of six suggests limited support or ongoing development. Roiback has a comprehensive list of 36 features, robust integrations with 27 partners, and proven success in increasing direct sales. Which platform do you believe offers more tangible value based on user feedback and market footprint? Clearly, Roiback’s current review momentum makes it a more trustworthy option.
If your hotel needs a proven, feature-rich booking engine that integrates seamlessly with your existing tech stack and supports international guests, Roiback is the better fit. Its extensive feature set, including multi-language support, conversion rate reports, and multiple payment options, makes it suitable for hotels looking to maximize direct revenue.
If your hotel is just testing or has minimal current booking technology needs, and you prefer a no-cost or low-commitment trial, Sample PMS might be tempting, but without reviews or proven performance, it’s a risk. For reliable, scalable growth, Roiback’s established track record is the smarter investment.
Roiback’s platform boasts a high ease of use rating of 4.49/5, supported by positive reviews highlighting its intuitive interface, clear rate grid, and straightforward setup. Users consistently mention the platform’s user-friendly design, with detailed analytics aiding decision-making. The onboarding experience is rated 4.34/5, and support responsiveness is highly praised.
Sample PMS, with a 0/5 rating, provides no user feedback or evidence of usability, suggesting it may be an untested or limited product. Given Roiback’s strong recent review activity and positive comments on user experience, it clearly offers the easier-to-use solution.
Edge: Roiback
Roiback offers 36 features, including mobile optimization, urgency messaging, booking abandonment recapture, multi-room bookings, social media integration, loyalty program support, various payment gateways, and detailed conversion reports. Sample PMS does not list any features or provide detailed descriptions, indicating it’s a basic or preliminary product.
Roiback’s features are tailored for hotels seeking to enhance direct sales, improve guest engagement, and analyze performance with comprehensive tools. The absence of features in Sample PMS makes Roiback the superior choice for hotels that prioritize feature depth and functionality.
Edge: Roiback
Roiback’s customer support is highly rated at 4.72/5, with reviews citing responsiveness, dedicated account management, and personalized consulting. Support team members are praised for their expertise and ability to help hotels implement and optimize the platform effectively.
Sample PMS offers no reviews or ratings on support, leaving its service quality unknown. Given Roiback’s strong support ratings and recent positive feedback, it clearly provides a more reliable support experience.
Edge: Roiback
Roiback connects with 27 verified partners, including major channel managers and tech providers like RoomRaccoon, GuestCentric, and Triptease. This extensive list allows hotels to streamline operations and improve channel management.
Sample PMS has no verified integrations listed or available, indicating limited or no connectivity options. For hotels needing seamless integration with existing systems, Roiback is the clear winner.
Edge: Roiback
Roiback’s recent reviews reflect a high user satisfaction, with a 90% likelihood to recommend and a 4.72/5 customer support rating. Hotels across various segments, especially city center, boutique, and resort hotels, appreciate its ease of use, detailed analytics, and feature set.
Sample PMS, with no reviews, provides no insight into user satisfaction. Based on available data, Roiback’s more recent and numerous reviews demonstrate stronger hotel ratings.
Edge: Roiback
Sample PMS does not publicly disclose pricing, suggesting it may be a test or minimal product. Roiback charges a base price of $500/month, with no additional implementation or setup fees, offering transparency and a predictable cost structure.
For hotels considering a serious investment in direct booking growth, Roiback’s pricing aligns with its extensive features and support, whereas Sample PMS’s lack of published pricing indicates it may not be suited for larger-scale deployment.
Not ideal if:
Not ideal if:
Roiback is a well-established, review-backed platform with a solid reputation for boosting direct bookings and providing extensive support. Its feature set, integrations, and recent positive reviews make it ideal for hotels seeking to grow revenue and streamline operations.
Sample PMS presents a no-review, test-level option primarily suited for initial exploration or small properties with minimal needs. It lacks the demonstrated performance, support, and features that make Roiback a dependable choice for most hotels.
When deciding, consider whether your hotel needs a proven, feature-packed engine capable of supporting international growth. For most hoteliers, Roiback’s market presence and review momentum make it the safer, more effective investment.
Booking Engine pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
|
|
|
|
|---|---|---|
| Starting Price | — | From $500/mo |
According to HTR's product database, Codebranch Booking Engine Test and Roiback | Booking Engine share 0 features. Here are the key differences — features one has that the other lacks.
| Feature |
|
|
|---|---|---|
| Booking abandonment recapture | ||
| Mobile optimized/responsive | ||
| Multi-room bookings | ||
| Room substitutions | ||
| Special offers & discounts | ||
| Urgency messaging |
Showing top differences. 24 more features differ between these products.
We analyzed 1 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"Partnering with Roiback has been a game-changer, as their innovative solutions and close support by our Direct Channel Specialist have empowered Jasmine City Group to reach new h..."
What hoteliers love
Roiback's dedicated support team, including account managers and direct channel specialists, receives high praise. Users commend their responsiveness,... Roiback's dedicated support team, including account managers and direct channel specialists, receives high praise. Users commend their responsiveness, expertise, and personalized consulting which have been instrumental in achieving business goals.
Roiback enhances direct bookings through a user-friendly booking engine, innovative direct sales strategies, and tools like loyalty programs and promo... Roiback enhances direct bookings through a user-friendly booking engine, innovative direct sales strategies, and tools like loyalty programs and promotional packages. Hotel operators report significant growth in online sales and improved direct channel visibility.
Critical feedback includes requests for speeding up the system's responsiveness, reducing technical glitches like duplications and error 404, and unif... Critical feedback includes requests for speeding up the system's responsiveness, reducing technical glitches like duplications and error 404, and unifying platforms to streamline processes. These technical enhancements are deemed necessary for a seamless user experience.
Where hoteliers push back
The platform's user-friendly and intuitive booking engine is appreciated, with mentions of smooth multi-language support and ease of use. However, som... The platform's user-friendly and intuitive booking engine is appreciated, with mentions of smooth multi-language support and ease of use. However, some users request improvements in default language settings and interface design for better user experience.
While the platform supports a variety of payment gateways, users suggest the need for expanding payment options, particularly integrating more local a... While the platform supports a variety of payment gateways, users suggest the need for expanding payment options, particularly integrating more local and international gateways to avoid connectivity issues.
Ranks higher for
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Codebranch Booking Engine Test and Roiback | Booking Engine share many core Booking Engine features, but each has unique capabilities. Codebranch Booking Engine Test offers 0 verified integration partners, while Roiback | Booking Engine offers 27. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Roiback | Booking Engine leads in ease of use at 4.5/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Codebranch Booking Engine Test: No. Roiback | Booking Engine: No. Neither product currently offers a free tier. Most Booking Engine vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Sample PMS has an HT Score of 0 and ROIBACK has 72. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
|---|---|---|
| Customer Ratings & Reviews |
|
How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
|
How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
|
How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
|
How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
Product recommendations advisor