The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 374 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Comanche International shines .
Stayntouch shines in ease of use and customer support — especially for brand properties (4.9/5) , with exclusive features like Revenue management module and Ancillary revenue tracking.
Side-by-side ratings based on 374 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $800/mo |
| Verified Reviews | 0 | 374 |
After analyzing 374 verified reviews, Comanche International users most value its , while Stayntouch users highlight smooth transition and training, user experience and interface, housekeeping and operational efficiency. Click any theme to see what reviewers say.
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Smooth Transition and Training
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User Experience and Interface
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Housekeeping and Operational Efficiency
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Reservation and Rate Management
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Reports and Analytics
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Limited Group and Invoice Management
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | — | #18 51 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #5 208 reviews |
| Large (75-199 rooms) ▾ | — | #7 29 reviews |
| X-Large (200+ rooms) ▾ | — | #2 58 reviews |
By Property Type
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| Boutique ▾ | — | #6 220 reviews |
| Luxury ▾ | — | #6 180 reviews |
| Branded / Chain ▾ | — | #3 152 reviews |
| Extended Stay ▾ | — | #14 17 reviews |
By Region
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| North America ▾ | — | #4 262 reviews |
| Europe ▾ | — | #12 64 reviews |
| Asia Pacific | — | #21 3 reviews |
Choosing between Comanche PMS and Stayntouch boils down to your hotel’s operational needs and growth ambitions. Both aim to streamline management tasks, but only Stayntouch offers a cloud-based, feature-rich platform with extensive third-party integrations and modern tools. With Comanche’s minimal recent reviews and zero ratings, the choice is clear: Stayntouch’s current market presence and positive user feedback make it the superior option.
Are you looking for a scalable, user-friendly PMS that can adapt to your hotel’s evolving needs? Or are you considering a system with a longstanding history but limited recent validation? Let’s compare these two solutions side by side.
Comanche PMS has been a longstanding provider in Thailand, serving over 900 customers across 18 countries since 1996. It offers a total hotel management solution that covers front desk, reservations, billing, and housekeeping, primarily targeting small to mid-sized hotels in Asia and Europe. However, its overall ratings are nonexistent, and no recent reviews cast doubt on its current relevance.
In contrast, Stayntouch boasts a modern, cloud-based system with over 317 reviews in the last six months alone, and a high overall rating of 4.56/5. Its recent reviews consistently praise its ease of use, quick onboarding, and extensive feature set, indicating active development and a strong market presence. Does your hotel need a tested, reputable system that’s currently favored by industry professionals?
Edge: Stayntouch
If your hotel prioritizes a comprehensive, cloud-based platform with a broad feature set, go with Stayntouch. It suits hotels seeking multi-property management, mobile check-in, integrated revenue tools, and a high degree of automation, especially for properties that want to enhance guest experiences.
If your hotel operates in Asia, Europe, or Africa and prefers a more traditional, on-premise system with a focus on core property management functions, Comanche might still be relevant—though its lack of recent reviews makes it less advisable in today’s market. For most modern hotels aiming for scalability, innovation, and extensive third-party integrations, Stayntouch is the clear choice.
Edge: Stayntouch
Stayntouch has a 4.7/5 ease of use rating based on 26 recent reviews, with users describing it as intuitive, mobile-friendly, and quick to onboard. Many praise its simple interface and effective staff training programs, making staff adoption straightforward, even for new hires.
Comanche’s ease of use is unverified due to no recent reviews or ratings. Historically, its interface has been functional but not highlighted for simplicity or modern design, which could slow onboarding and staff adaptation.
Edge: Stayntouch
Stayntouch offers 49 distinct features, including revenue management, online check-in, guest profiles, digital registration, real-time reporting, and integrated payment processing—all tailored for modern hospitality needs. Its mobile app and automation tools are highly rated, supporting guests and staff on the go.
Comanche PMS has zero listed features, with no recent updates or enhancements noted. Its feature scope appears limited compared to Stayntouch’s extensive offerings, which are regularly updated to meet evolving industry standards.
Edge: Stayntouch
Stayntouch’s recent reviews consistently praise its support team, with a 4.68/5 support rating and comments like, “Their team is friendly, thorough, and quick to help.” Users highlight effective onboarding, proactive updates, and ongoing assistance as key strengths.
Comanche’s support quality remains unverified due to no recent reviews or ratings, making it difficult to assess its current customer service standards. Given the active feedback for Stayntouch, it clearly maintains a support level that hoteliers value.
Edge: Stayntouch
Stayntouch integrates with 188 verified partners, including major channel managers, revenue tools, and contactless solutions. Its open API allows seamless connection with systems like RoomPriceGenie, STAAH, and others, supporting diverse operational needs.
Comanche International connects with only 12 verified partners, including some well-known names like SiteMinder and D-Edge, but its limited integration ecosystem restricts flexibility for hotels seeking comprehensive, multi-system workflows.
Edge: Stayntouch
Stayntouch has received 317 recent reviews, with an average rating of 4.56/5, reflecting broad satisfaction among diverse hotel segments. Hotels of all sizes, particularly boutique and branded properties, report improved efficiency and guest satisfaction.
Comanche’s ratings are nonexistent, but its long-standing presence suggests a loyal but potentially outdated base. Given the current review activity, Stayntouch clearly leads in hotel satisfaction and industry reputation.
Edge: Stayntouch
Comanche PMS does not publicly disclose pricing, which could imply custom quotes or higher costs. In contrast, Stayntouch charges $800 monthly, with no implementation fees, providing a transparent and predictable pricing model.
For hotels prioritizing clear, predictable costs and scalable solutions, Stayntouch’s straightforward pricing makes budgeting easier. Comanche’s opaque pricing limits transparency and planning.
Edge: Stayntouch
Not ideal if your hotel seeks modern features, extensive integrations, or aggressive growth plans, as Comanche’s current review activity suggests limited innovation.
Not ideal if your hotel operates in regions where Stayntouch's presence is limited or if your team prefers an on-premise, traditional system with minimal ongoing updates.
The core difference is that Stayntouch is a modern, cloud-based platform with extensive features, integrations, and active user support, whereas Comanche’s offering is less transparent and not recently validated. Stayntouch’s recent review volume and ratings underscore its relevance for today’s hotels.
For hotels that want a scalable, user-friendly system with ongoing innovation, Stayntouch is the clear choice. Comanche’s niche focus and limited recent activity make it less suitable for hotels looking to stay competitive in a fast-evolving tech landscape.
Choose Stayntouch if your priority is an intuitive, well-supported PMS with broad capabilities. Opt for Comanche only if your hotel operates in specific regions and prefers a traditional, potentially more manual management approach, but be aware that limited recent validation raises questions about its current market viability.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | — | From $800/mo |
These are the features each vendor has configured, organized by feature group — the same data shown in the vendor dashboard. Expand a group to compare features side by side.
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Accounting & Finance
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| Direct billing | ||
| RevPaR & ADR Reports | ||
| Multi-currency | ||
| Transactional Emails (booking, folios, etc) | ||
| Automated night audit | ||
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Marketing & Ecommerce
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| Guest Communication (SMS Messaging) | ||
| Native Email Marketing | ||
| Guest profiles | ||
| Guest CRM | ||
| Gift Vouchers | ||
| Channel Manager | ||
| Booking Engine | ||
| Transactional Emails (booking, folios, etc) | ||
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Administration & Configuration
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| Centralized user & role management | ||
| Multi-lingual | ||
| Cloud based | ||
| On premise | ||
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Customer Management
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| Guest Communication (SMS Messaging) | ||
| Guest profiles | ||
| Centralized Messaging | ||
| Transactional Emails (booking, folios, etc) | ||
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Front Office
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| Mobile Device Notes & Tasks (Voice-to-Text) | ||
| Mobile App | ||
| Automated night audit | ||
| Calendar view | ||
| Multi-lingual | ||
| Task Management | ||
| Automated reminders | ||
| Guest profiles | ||
| Tablet/Kiosk Check-in | ||
| Payment Requests | ||
| Centralized Messaging | ||
| Automated Space Optimization | ||
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Groups Management
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| Group functionality | ||
| Automated Space Optimization | ||
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Guest Experience
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| Integrated ID & Passport Scanner | ||
| Digital Registration | ||
| Guest App | ||
| Online Check-in | ||
| Online Checkout | ||
| Guest Messaging | ||
| Transactional Emails (booking, folios, etc) | ||
| ID Scanning & Registration Pre-fill | ||
| Lobby Kiosk | ||
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Housekeeping
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| Housekeeping module | ||
| Housekeeping Mobile App | ||
| Real-Time Status Updates | ||
| Automated Assignments | ||
| Real Time Reporting | ||
| Shift Planning | ||
| Employee Messaging | ||
| Online Checkout | ||
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Payments
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| Integrated Payment Terminal & Card Reader | ||
| Direct billing | ||
| Multi-currency | ||
| Payment processing | ||
| Payment Requests | ||
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Reservations Management
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| RevPaR & ADR Reports | ||
| Gift Vouchers | ||
| Channel Manager | ||
| Integrated CRS | ||
| Drag-n-Drop Tapechart | ||
| Rate Management | ||
| Automated Space Optimization | ||
| Rules Based Room Assignments | ||
| Transactional Emails (booking, folios, etc) | ||
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Revenue Management
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| RevPaR & ADR Reports | ||
| Custom rates | ||
| Ancillary revenue tracking | ||
| Revenue management module | ||
| Base Pricing | ||
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Taxes & Compliance
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| PCI Compliant | ||
| GDPR Compliant | ||
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| Tax Configuration | ||
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Support & Training
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| Online 24/7 support | ||
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Food & Beverage
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Spa
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| Spa & Wellness Module |
We analyzed 5 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"Before leveraging Stayntouch PMS and Owner Relations, much of our old accounting processes were completed manually, including printing and hand-delivering statements to units, and..."
No published case study for this goal yet.
"As an independent hotel that runs above 100% occupancy on many nights, the TWA Hotel finds Stayntouch integral to our operations."
What hoteliers love
Stayntouch receives high praise for its seamless transition and training processes, greatly aided by trainers like David and Julia, who are consistent... Stayntouch receives high praise for its seamless transition and training processes, greatly aided by trainers like David and Julia, who are consistently mentioned for their support and comprehensive guidance. Many reviews highlight the ease of moving from previous systems, an aspect noted particularly for its stress-reduction during onboarding.
The software is largely favored for its intuitive and user-friendly design, supporting efficient training and ease of user adoption, especially for st... The software is largely favored for its intuitive and user-friendly design, supporting efficient training and ease of user adoption, especially for staff with varying technical proficiencies. This contributes significantly to positive front-desk and operational performances.
The housekeeping management features of Stayntouch are frequently highlighted for simplifying room assignments and tracking housekeeping status. This... The housekeeping management features of Stayntouch are frequently highlighted for simplifying room assignments and tracking housekeeping status. This boosts operational efficiency by providing real-time updates that enhance day-to-day workflow.
Where hoteliers push back
While reporting features are appreciated for being comprehensive and aiding in operational oversight, several reviews indicate room for improvement in... While reporting features are appreciated for being comprehensive and aiding in operational oversight, several reviews indicate room for improvement in terms of report customizability and clarity. Challenges in generating detailed reports have been a noted setback for some users.
Some reviews highlight difficulties in managing group bookings and invoicing, noting that certain processes could be more streamlined and intuitive. I... Some reviews highlight difficulties in managing group bookings and invoicing, noting that certain processes could be more streamlined and intuitive. Issues with shifting client accounts and historical data access suggest there's room for feature expansion.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Comanche PMS and Stayntouch share many core Property Management Systems features, but each has unique capabilities. Comanche PMS offers 12 verified integration partners, while Stayntouch offers 193. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Stayntouch leads in ease of use at 4.7/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Comanche PMS: No. Stayntouch: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Comanche International has an HT Score of 0 and Stayntouch has 91. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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