Compare Reputation Manager (by Customer Alliance) vs Everguest Intelligence vs Qualitando

Customer Alliance

Reputation Manager (by Customer Alliance)

53 reviews
Everguest

Everguest Intelligence

2 reviews
Qualitando

Qualitando

35 reviews

Compare Reputation Manager (by Customer Alliance) vs Everguest Intelligence vs Qualitando

Reputation Management vendor comparison between Reputation Manager (by Customer Alliance) vs Everguest Intelligence vs Qualitando. Find out which Reputation Management is right for you based on realtime data from 90 verified hotelier reviews across 13 countries.

Customer Alliance

Customer Alliance

Ranked 4 (out of 50)

4.7
53 reviews
View profile
Everguest

Everguest

Ranked 20 (out of 50)

5.0
2 reviews
View profile
Qualitando

Qualitando

Ranked 7 (out of 50)

5.0
35 reviews
View profile

Ratings Summary

HT Score

Reputation Manager (by Customer Alliance)

85 HTScore Icon

Everguest Intelligence

unranked HTScore Icon

Qualitando

74 HTScore Icon
Popularity

Reputation Manager (by Customer Alliance)

53 verified reviews

Everguest Intelligence

2 verified reviews

Qualitando

35 verified reviews
Likelihood to Recommend

Reputation Manager (by Customer Alliance)

94%

Everguest Intelligence

100%

Qualitando

99%
Ease of Use

Reputation Manager (by Customer Alliance)

4.7

Everguest Intelligence

5

Qualitando

4.8
ROI

Reputation Manager (by Customer Alliance)

4.4

Everguest Intelligence

5

Qualitando

4.9
Implementation

Reputation Manager (by Customer Alliance)

4.8

Everguest Intelligence

Not enough data available

Qualitando

4.8
Customer Support

Reputation Manager (by Customer Alliance)

4.7

Verified Customer Support

Everguest Intelligence

5

Verified Customer Support

Qualitando

5

Verified Customer Support

Certificate of Excellence

Reputation Manager (by Customer Alliance)

Everguest Intelligence

Qualitando

Features

Surveys & Feedback

SMS text messaging

Sentiment Analysis

Guest satisfaction surveys

Responsive surveys

Review encouragement

Email reminders

Customizable questions

Conditional logic

Segmented surveys

In-stay surveys

Review Generation

Tripadvisor Review Partner

SMS text messaging

Workflow Management

Respond to reviews

Review encouragement

Follow-up & Resolution

AI Generated Reply Automation

Workflow Management

Respond to reviews

Alerts & Notifications

Ticketing system

In-stay surveys

Case Management

Reporting, Analytics & Insights

Sentiment Analysis

Revenue Reporting

Competitive Intelligence

Corporate Reporting

Reporting Dashboard

Competitive Benchmarking

Department level reporting

Channels

Social Media

Tripadvisor

Booking.com

Google

Admin & Settings

Multi-property Management

Mobile Accessibility

Other

SMS text messaging

Case Management

Reputation Manager (by Customer Alliance)

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

Admin & Settings

Other

Everguest Intelligence

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

Admin & Settings

Other

Qualitando

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

Admin & Settings

Other

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Customer Alliance
vs.
Everguest
vs.
Qualitando

Customers

Top 3 Segments

Reputation Manager (by Customer Alliance)

Branded Hotels - 13%
Boutiques - 13%
City Center Hotels - 11%

Everguest Intelligence

Luxury Hotels - 50%
Resorts - 0%
Motels - 0%

Qualitando

Resorts - 26%
City Center Hotels - 11%
Luxury Hotels - 9%
Featured clients

Reputation Manager (by Customer Alliance)

Everguest Intelligence

Everguest doesn’t have any featured brands available

-

Fit Score for Your Property

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Take the quiz

Pricing

Pricing Benchmark

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Customer Alliance Average Customer Alliance

Above Average

This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

Everguest Average Everguest

Below Average

This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.

Qualitando Average Qualitando

Reputation Manager (by Customer Alliance)

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Everguest Intelligence

Above Average
This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

Qualitando

Below Average
This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.
Custom Price Quote
Customer Alliance
vs.
Everguest
vs.
Qualitando

What Customers Are Saying

Most Recent Review

Reputation Manager (by Customer Alliance)

Best professional tool for review and feedback management for the hotel industry

Manager Online Communication from Regensburg (Germany)

Everguest Intelligence

Helpful, flexible, reliable

General Manager from Budapest (Hungary)

Qualitando

Qualitando, a great partner!

Sales Manager from Montecatini Terme (Italy)
Most Positive Review

Reputation Manager (by Customer Alliance)

Great rating tool (translated from German) Super Bewertungstool Interventionsmöglichk (original German)

Manager

Everguest Intelligence

Real-time insights

Front Office Manager from Visegrad (Hungary)

Qualitando

A key partner for reputation management

Hotel Manager
Most Critical

Reputation Manager (by Customer Alliance)

Reputation management made easy

Marketing Manager

Everguest Intelligence

Real-time insights

Front Office Manager from Visegrad (Hungary)

Qualitando

A key partner for reputation management

Hotel Manager
References

Reputation Manager (by Customer Alliance)

Adelina Cantarell
Directora Comercial Hotel HCC Montblanc

Christian Hempel-Werner
Head of Business Operations A&O Hotels and Hostels

Everguest Intelligence

Everguest doesn’t have any references available
-

General Info

Screenshots
Integrations

Reputation Manager (by Customer Alliance)

Property Management Systems (24) Booking Engine (9) Channel Managers (7)

Everguest Intelligence

Everguest doesn't have any integrations

Qualitando

Booking Engine (5) Channel Managers (4) Property Management Systems (4)
Recent Company Updates

Everguest Intelligence

Everguest doesn’t have any recent company updates

-
Recent Articles

Everguest Intelligence

Everguest doesn’t have any recent articles

Qualitando

Qualitando doesn’t have any recent articles