Find the Best Apps that Integrate with Customer Alliance

Little Hotelier

We make it easy to run your small hotel, with mighty easy hotel software that lets you do more. That’s right. With us, you get a neat little package that helps you do all the things the big properties do, but in your own, uniquely-small way. Our all-in-one hotel management system has been designed specially for small accommodation providers. It includes: * An easy-to-use front desk system, to keep your property in order * A commission-free booking engine for your hotel website, to clinch direct bookings * A great channel manager, to get your property on to OTAs * A website builder, so you can jazz yours up or start from scratch * Reporting and insights, to help you make the best choices * Built-in payments, so you can save up to four minutes per booking * The ability to list on metasearch sites, like Google Hotel Ads. Plus, our system is available as a mobile app, so you can manage your property from anywhere, and never miss a beat when it comes to delighting your guests with extraordinary experiences and memorable stays.

hotelkit

hotelkit is a Hotel Operations Platform that connects hotel teams, improves internal communication, and fully digitalizes and simplifies daily hotel workflows! The company continues to establish a global presence with over 3,500 customers worldwide, including properties of some of the world's most renowned brands such as IHG, Accor, Hilton, Kempinski, Best Western, Prizeotel, Hard Rock Hotels, Radisson Hotel Group and Le Meridien, as well as key independent properties such as the Fraser Suites London, Hotel Camiral Portugal, Hotel Sacher Salzburg and Hotel Sacher Vienna. The dynamic and motivated team behind the product is dedicated to constantly optimizing the platform and providing excellent customer service.

Oracle Hospitality

Oracle Hospitality brings over 45 years of experience in providing technology solutions to independent hoteliers, global and regional chains, gaming, and cruise lines. We provide hardware, software, and services that allow our customers to act on rich data insights that deliver personalized guest experiences, maximize profitability and encourage long-term loyalty. Our solutions include platforms for property management, point-of-sale, distribution, reporting and analytics all delivered from the cloud to lower IT cost and maximize business agility. Oracle Hospitality’s OPERA is recognized globally as the leading property management platform and continues to serve as a foundation for industry innovation. For more information about Oracle Hospitality, please visit www.oracle.com/Hospitality. Oracle Hospitality is a proud AHLA Platinum Partner.

Mews

Founded by ex-hoteliers, Mews is a next-generation hospitality cloud for hotels, hostels, apartments and more. Mews gives hoteliers the power to provide a remarkable guest experience while improving the operations and performance of their property, thanks to smart automation and an innovative, user-friendly set of products and features. Mews serves over 5,000 properties across more than 85 countries in all five continents, and works with a huge number of hospitality tech companies to provide hoteliers with an unbeatable platform – no other PMS offers as many integrations.

RoomRaccoon

RoomRaccoon is an innovative all-in-one Hotel Management System trusted by thousands of independent properties across the globe. From a single platform, RoomRaccoon provides all the tools you need to manage every aspect of your property, including a powerful property management system (PMS) with an integrated booking engine and channel manager. No more complex integrations and awkward tech stacks. Simply, automation precision. What makes RoomRaccoon stand out in the crowded tech space is our range of built-in revenue-generating features that work to increase your RevPAR at every customer touchpoint. With built-in upselling and yield management tools, you’ll have more control of your property’s revenue by doing far less! RoomRaccoon currently has ten offices, spread across the Netherlands, the DACH region, South Africa, Portugal, Italy, Croatia, Spain, North America and the United Kingdom. If you’d like to get in touch with a local member of our team, simply leave your details and we’ll get in touch to show you how to become more efficient and increase the guest experience.

SuitePad

More than 1,000 customers worldwide — from renowned hotel chains to independent boutique hotels — use SuitePad to improve guest communication, generate higher sales revenue, and optimize processes.

MARA Solutions

Effortless AI Review Management: Respond to reviews in no time with your AI-powered review inbox and analytics.

D-Edge

D-EDGE is a SaaS company offering leading-edge cloud-based e-commerce solutions to more than 17,000 hotels in over 150 countries. Combining technical excellence with digital marketing expertise, D-EDGE brings a holistic hospitality technology infrastructure under one roof. The integrated range of solutions covers all stages of hotel distribution which encompasses Central Reservation System, Guest Management, Data Intelligence, Connectivity Hub, Digital Media, and Website Creation. With a team of 500 experts located in over 25 countries, D-EDGE provides localised support, services, and tools. With its global network of 550+ partners, D-EDGE’s ever-expanding ecosystem is a positive place to do business and grow. D-EDGE is a subsidiary of Accor, a world-leading hospitality group consisting of more than 5,500 properties and 10,000 food and beverage venues throughout 110 countries. Find out more at: https://www.d-edge.com/ Press Contact : EMEA & Americas : Isabelle Falque – Chief Marketing & Communication Officer - +33 6 78 68 09 80 [email protected] APAC : Yin Yin Wong - Marketing & Communication Director APAC - +65 9790 4175- [email protected]

Infor

More than 20,000 hotels, restaurants, and casinos worldwide—including 10 of the world’s 10 largest hotel companies—rely on Infor Hospitality software. Infor’s industry-specific operations and revenue management applications in the cloud empower hospitality organizations worldwide to focus on delivering great guest experiences with better information, more efficient processes, and award-winning support and services.

straiv

straiv digitizes the guest journey in hotels. The hotel tech company follows a holistic approach with digital solutions for check-in & -out including mobile door opening, the digital guest folder and automated journey messaging in the hotel. With the solutions, hotels optimize internal work processes and hotel guests benefit from a quick and easy service via their own smartphone. All solutions are based on the latest Progressive Web App technology, which enables access via any device. Without a common app download. Currently, over 2,500 brand, individual and chain hotels in 29 countries rely on the progressive solution. The fast-growing company was founded in 2015 by Patrick Luik, Fabian Hieber and Alexander Haußmann with headquarters in Stuttgart and has already won several innovation awards. www.straiv.io

Experience Hotel

The all-in-one CRM that increases your hotel revenue. Take back control of your Guest relationship before, during, and after their stay

Simple Booking

Founded in 2001 the company is based in Florence, Italy. Powered by +35 specialists we develop internally all our technologies investing continuously in R&D. Since 2018 proud member of Zucchetti Group, the largest Italian Software Company.

Reguest

With Re:Guest, the most sophisticated software for high performance sales, you can easily make more direct bookings, whilst having fun too. Every day.

RoomCloud

RoomCloud is a Channel Manager and Booking Engine for all types of accommodation: hotels, residences, flats, campsites, etc. The software manages not only prices and availability, but also content, photos, customer reviews, messages and more and, as a partner of Google and trivago, allows hoteliers to manage campaigns on the main metasearch sites. RoomCloud is one of the leading providers in Italy, France, Spain and Latin America with over 6,000 customers in 102 countries and more than 60 resellers worldwide. The software is currently available in 16 languages, integrates with 200 PMS and connects with more than 400 OTAs.

LoungeUp

LoungeUp by D-EDGE is a guest relationship management and internal operations platform dedicated to the hospitality industry. The solution is designed to simplify and personalise the stay, while increasing the revenue and guest knowledge of the establishment. With more than 3,000 properties equipped with the solution in some 40 countries, LoungeUp is the European leader in CRM and operations management solutions for the hotel industry.

Stardekk

ASA Hotelsoftware

Maximum satisfaction for guests, staff and hoteliers With tailored software for smart hotel management, ASA makes everyone happy. How? By developing ingenious solutions that are sophisticated down to the last detail and yet extremely easy to use. By working closely with our sales partners and clients. And of course, by tirelessly pursuing an ambitious goal: to bring you the best hotel management software for your specific needs. Since 1989 ASA has been developing high-performance, flexible software solutions that make everyday work easier. We have always focused on innovation, which made us the leading software house in South Tyrol for the tourism sector.

Busy Rooms

We Believe Technology Should Support Hospitality! To allow flexibility for all our users we offer a scalable, customizable, and modular approach with an option to brand our solutions as your own. Busy Rooms users can manage their Website, Internet Booking Engine (including dynamic packaging), Call Center, Channel Manager, GDS, Metasearch, Revenue Management as well as daily monitoring and reporting through a single login into an easy-to-use, intuitively designed system. The Busy Rooms platform is: Centralized and Integrated – more access, more power! • Multi-property control centre and dashboard • User hierarchy and role management • Business rule engine automates your strategy • Custom email management • Competitor rate & review monitoring • Built-in cost centre management • Transaction reconciliation & invoicing • Essential and custom reporting • API integrations at various levels and modules • Optional built-in basic Property Management and Revenue Management Systems at your disposal Seamless Content Management System – save time, less hassle • Leverage a fully branded mobile-first template website or build your custom website with your own design deployed on our easy-to-use content management system. • Integrate or create your own loyalty program Enables Omnichannel Distribution - more exposure, more sales • Integrate a multi-property and packaging booking engine to your own website or have a custom booking engine and website all-in-one. • Connectivity with over 500 OTAs, wholesalers, tour operators, airlines, GDSs, and Metasearch • Open your own travel agent portal and voucher shop • Empower call centre agents with an optimized Central reservations office including groups/trips reservations Connectivity – more efficient, fewer errors • Reservation delivery or 2-way connectivity with over 50 PMSs • Integrations with CRMs, CRSs, RMSs, IBEs, conversion tools, and much more

Lodgical Solution

Zucchetti Hospitality is a leading software house specialized in property management systems with about 46000 installations in Italy and other European countries, offering integrated solutions for all needs of the hotel industry: front office, marketing, revenue management, online sales, F&B, purchases, administration. Is part of Zucchetti Group, the biggest Italian Information Technology Group in Europe, with a turnover of 1 billion euros, 7,000 employees, 700,000 customers, a widespread network of 1,650 partners in Italy and 350 in the rest of the world, and with an international presence in 50 countries.

Tripadvisor

Tripadvisor, the world's largest travel guidance platform*, helps hundreds of millions of people each month** become better travelers, from planning to booking to taking a trip. Travelers across the globe use the Tripadvisor site and app to discover where to stay, what to do and where to eat based on guidance from those who have been there before. With more than 1 billion reviews and opinions of nearly 8 million businesses, travelers turn to Tripadvisor to find deals on accommodations, book experiences, reserve tables at delicious restaurants and discover great places nearby. As a travel guidance company available in 43 markets and 22 languages, Tripadvisor makes planning easy no matter the trip type. The subsidiaries of Tripadvisor, Inc. (NASDAQ:TRIP), own and operate a portfolio of travel media brands and businesses, operating under various websites and apps, including the following websites: www.bokun.io, www.cruisecritic.com, www.flipkey.com, www.thefork.com, www.helloreco.com, www.holidaylettings.co.uk, www.housetrip.com, www.jetsetter.com, www.niumba.com, www.seatguru.com, www.singleplatform.com, www.vacationhomerentals.com, and www.viator.com. * Source: SimilarWeb, unique users de-duplicated monthly, January 2022 ** Source: Tripadvisor internal log files

5Stelle

Host Hotel Systems

ibelsa GmbH

hotelcube

Nasciamo nel 1998 a Torino Da sempre informatizziamo le strutture ricettive, dai cluster ai boutique hotel, aiutandole ad ottimizzare i processi e raggiungere l’eccellenza per una rapida e concreta crescita nel proprio segmento di mercato.

Medialog

Medialog is a next generation hybrid customizable property management system (PMS), that lets hoteliers and restaurant owners simplify the experience of their customers, and streamline the management of their establishments.

HQ revenue

HQ revenue is at the heart of every hotel's successful revenue strategies. Since our launch in 2012, our innovative software, HQ revenue has helped over 2000 hotels maximize their revenues by providing them with the most accurate market and competitive data. Designed specifically by hoteliers for hoteliers, our software helps both established hotel chains and independent hotels worldwide realize their full revenue potential.

apaleo GmbH

Apaleo is the open property management platform for hotel and serviced apartment groups, empowering accommodation providers to create the ultimate digital experience for guests and staff. The API-first property management platform powers brands across more than 24 countries, disrupting the nature of hospitality software with the transition from single-vendor suites to best-of-breed technology. Customers include citizenM, easyHotel, numa, Limehome, Mollie’s, Raus and more. For more information, visit apaleo.com.