Find the Best Apps that Integrate with Customer Alliance

Little Hotelier

Running a small hotel is simple with Little Hotelier – the all-in-one system built for small accommodation providers. Recently voted 🥈#2 Property Management System in the HotelTechReport Awards 2025, it gives you the tools to do what the big properties do, in a way that works for you. With Little Hotelier you get: • A perfectly-sized property management system built for the way you operate • A commission-free booking engine to drive direct bookings • A powerful channel manager to connect with top online channels • A website builder to create or refresh your site • Insights and reports to guide smarter decisions • Built-in payments that save you time on every booking • The ability to list on metasearch sites like Google Hotel Ads • Tailored pricing recommendations powered by real-time property and market data. And with our mobile app, you can manage everything from anywhere – so you never miss a chance to delight your guests and grow your business.

Oracle Hospitality

Oracle Hospitality brings over 45 years of experience in providing technology solutions to independent hoteliers, global and regional chains, gaming, and cruise lines. We provide hardware, software, and services that allow our customers to act on rich data insights that deliver personalized guest experiences, maximize profitability and encourage long-term loyalty. Our solutions include platforms for property management, point-of-sale, distribution, reporting and analytics all delivered from the cloud to lower IT cost and maximize business agility. Oracle Hospitality’s OPERA is recognized globally as the leading property management platform and continues to serve as a foundation for industry innovation. For more information about Oracle Hospitality, please visit www.oracle.com/Hospitality. Oracle Hospitality is a proud AHLA Platinum Partner.

Mews

Mews is the leading platform for the new era of hospitality. Powering 12,500 customers across more than 85 countries, Mews Hospitality Cloud is designed to streamline operations for modern hoteliers, transform the guest experience and create more profitable businesses. Customers include BWH Hotels, Strawberry, The Social Hub and Airelles Collection. Mews was named Best PMS (2024, 2025) and listed among the Best Places to Work in Hotel Tech (2021, 2022, 2024, 2025) by Hotel Tech Report. Mews has raised $410 million from investors including Goldman Sachs Alternatives, Kinnevik and Tiger Global Management to transform hospitality.

hotelkit

hotelkit is a Hotel Operations Platform that connects hotel teams, improves internal communication, and fully digitalizes and simplifies daily hotel workflows! The company continues to establish a global presence with over 3,500 customers worldwide, including properties of some of the world's most renowned brands such as IHG, Accor, Hilton, Kempinski, Best Western, Prizeotel, Hard Rock Hotels, Radisson Hotel Group and Le Meridien, as well as key independent properties such as the Fraser Suites London, Hotel Camiral Portugal, Hotel Sacher Salzburg and Hotel Sacher Vienna. The dynamic and motivated team behind the product is dedicated to constantly optimizing the platform and providing excellent customer service.

IDeaS

IDeaS, a SAS company, powers profitable hospitality. As the global leader in revenue management, IDeaS supports a diverse range of hospitality, including independent hotels, resorts, global hotel chains, cruise lines, and parking brands. IDeaS’ AI-driven solutions go beyond forecasting and pricing to optimize revenue, boost profitability, and improve efficiency, helping hospitality organizations build fully connected commercial strategies. With more than 30,000 installations globally, IDeaS continues to innovate and set the standard for growth, performance, and value in the next era of hospitality.

RoomRaccoon

RoomRaccoon is the hotel management system built to make independent hoteliers more – more bookings, more revenue, more efficient. Trusted by thousands of properties worldwide, our award-winning platform brings together property management, channel management, and conversion-focused booking and payment tools in one intuitive system. With hands-on support, 300+ integrations, and powerful native features like AI-powered pricing, automated upselling, and housekeeping management, RoomRaccoon gives ambitious hoteliers everything they need to scale smarter, faster, and with confidence.

SuitePad

More than 1,000 customers worldwide — from renowned hotel chains to independent boutique hotels — use SuitePad to improve guest communication, generate higher sales revenue, and optimize processes.

dailypoint™

dailypoint™ - Software made by Toedt, Dr. Selk & Coll. GmbH dailypoint™ is the leading Data Management and CRM platform for the hospitality industry, offering a sophisticated solution that aggregates data from various sources into a unified Central Guest Profile. Utilizing AI, it processes data through 350 steps to create the Golden Record, a central guest information repository for personalized service. This cloud-based SaaS solution comprises 16 modules and is supported by the dailypoint™ Marketplace with over 200 partners, aiming to enhance the customer journey and improve operational efficiency across hotel departments. It includes a Privacy Dashboard for GDPR compliance, highlighting its commitment to data protection. Headquartered in Munich, Germany, and with offices in the UAE and the US, dailypoint’s global presence is bolstered by a network of sales and distribution partners.

Reguest

ReGuest was founded in 2014 by Michael Mitterhofer, Denis Pellegrini, and Stefan Plattner. The idea stems from their deep understanding of the needs of hoteliers, developed through a marketing agency they founded in 1999, specializing in the tourism sector, which is still operational today. Re:Guest was developed to bridge the gap between emotional hotel websites and static offers, thereby solving the problem of often low conversion and booking rates. Additionally, hotel correspondence and guest communication have been significantly simplified and improved. Over time, the software for creating emotional offers has been enriched with numerous innovations, significantly expanding its impact on the industry. Innovations include upselling features, newsletters, instant messaging, and an AI-based virtual employee named CRIS. From 12th December 2024, ReGuest is listed on the Vienna Stock Exchange. This represents a historic success for the company, being the first in South Tyrol to reach this milestone.

apaleo GmbH

Apaleo is the open property management platform for hotel and serviced apartment groups, empowering accommodation providers to create the ultimate digital experience for guests and staff. The API-first property management platform powers brands across more than 24 countries, disrupting the nature of hospitality software with the transition from single-vendor suites to best-of-breed technology. Customers include citizenM, easyHotel, numa, Limehome, Mollie’s, Raus and more. For more information, visit apaleo.com.

D-Edge

D-EDGE is a SaaS company offering leading-edge cloud-based e-commerce solutions to more than 17,000 hotels in over 150 countries. Combining technical excellence with digital marketing expertise, D-EDGE brings a holistic hospitality technology infrastructure under one roof. The integrated range of solutions covers all stages of hotel distribution which encompasses Central Reservation System, Guest Management, Data Intelligence, Connectivity Hub, Digital Media, and Website Creation. With a team of 500 experts located in over 25 countries, D-EDGE provides localised support, services, and tools. With its global network of 550+ partners, D-EDGE’s ever-expanding ecosystem is a positive place to do business and grow. D-EDGE is a subsidiary of Accor, a world-leading hospitality group consisting of more than 5,500 properties and 10,000 food and beverage venues throughout 110 countries. Find out more at: https://www.d-edge.com/ Press Contact : EMEA & Americas : Isabelle Falque – Chief Marketing & Communication Officer - +33 6 78 68 09 80 [email protected] APAC : Yin Yin Wong - Marketing & Communication Director APAC - +65 9790 4175- [email protected]

Planet

Planet provides integrated software, payment and technology solutions for its customers in the Hospitality and Retail sectors and worldwide via a network of global Financial Services Partners. Planet helps its customer and partners make the most of the connected commerce revolution. Our software and payment technology enables businesses to unlock the benefits of a more connected and digital world. Founded over 35 years ago, we have evolved our services, delivering an innovative digital commerce platform that puts customer experience first. With headquarters in London and more than 2,500 expert employees located across six continents we serve customers in over 120 markets. For more information, visit: Website: www.weareplanet.com

Infor

More than 20,000 hotels, restaurants, and casinos worldwide—including 10 of the world’s 10 largest hotel companies—rely on Infor Hospitality software. Infor’s industry-specific operations and revenue management applications in the cloud empower hospitality organizations worldwide to focus on delivering great guest experiences with better information, more efficient processes, and award-winning support and services.

straiv

straiv digitizes the guest journey in hotels. The hotel tech company follows a holistic approach with digital solutions for check-in & -out including mobile door opening, the digital guest folder and automated journey messaging in the hotel. With the solutions, hotels optimize internal work processes and hotel guests benefit from a quick and easy service via their own smartphone. All solutions are based on the latest Progressive Web App technology, which enables access via any device. Without a common app download. Currently, over 2,500 brand, individual and chain hotels in 29 countries rely on the progressive solution. The fast-growing company was founded in 2015 by Patrick Luik, Fabian Hieber and Alexander Haußmann with headquarters in Stuttgart and has already won several innovation awards. www.straiv.io

Simple Booking

Founded in 2001 the company is based in Florence, Italy. Powered by +35 specialists we develop internally all our technologies investing continuously in R&D. Since 2018 proud member of Zucchetti Group, the largest Italian Software Company.

RoomCloud

RoomCloud is a Channel Manager and Booking Engine for all types of accommodation: hotels, residences, flats, campsites, etc. The software manages not only prices and availability, but also content, photos, customer reviews, messages and more and, as a partner of Google and trivago, allows hoteliers to manage campaigns on the main metasearch sites. RoomCloud is one of the leading providers in Italy, France, Spain and Latin America with over 6,000 customers in 102 countries and more than 60 resellers worldwide. The software is currently available in 16 languages, integrates with 200 PMS and connects with more than 400 OTAs.

Stardekk

SoftTec GmbH

SoftTec GmbH develops numerous software solutions that not only benefit hoteliers and restaurateurs, but also support companies with field staff or service employees. This makes us the leading provider of all-in-one software solutions for the hotel and catering industry as well as special software for field staff in the DACH market. Our successful brands include the multi-award-winning hotel software and the new SoftTec Cloud hotel software, an all-in-one platform that can be used to digitally manage every stage of the guest journey. We support successful hoteliers in turning their vision of hospitality into reality. With our experience and expertise, we not only understand the challenges of the industry, but also the wishes of your guests - and the requirements that a modern hotel must meet. We support you with forward-looking software solutions and smart technologies. The SoftTec Cloud hotel software is much more than an ordinary hotel management program: it was developed to relieve you in the best possible way in every phase of your everyday work and at the same time create an incomparable guest experience. Together we will shape the digital future of your hotel: efficient, sustainable and stress-free. Over 5,000 customers already rely on us. Because SoftTec GmbH is more than just a software provider - we are your “one-stop shop” partner.

ASA Hotelsoftware

Maximum satisfaction for guests, staff and hoteliers With tailored software for smart hotel management, ASA makes everyone happy. How? By developing ingenious solutions that are sophisticated down to the last detail and yet extremely easy to use. By working closely with our sales partners and clients. And of course, by tirelessly pursuing an ambitious goal: to bring you the best hotel management software for your specific needs. Since 1989 ASA has been developing high-performance, flexible software solutions that make everyday work easier. We have always focused on innovation, which made us the leading software house in South Tyrol for the tourism sector.

Busy Rooms

We Believe Technology Should Support Hospitality! To allow flexibility for all our users we offer a scalable, customizable, and modular approach with an option to brand our solutions as your own. Busy Rooms users can manage their Website, Internet Booking Engine (including dynamic packaging), Call Center, Channel Manager, GDS, Metasearch, Revenue Management as well as daily monitoring and reporting through a single login into an easy-to-use, intuitively designed system. The Busy Rooms platform is: Centralized and Integrated – more access, more power! • Multi-property control centre and dashboard • User hierarchy and role management • Business rule engine automates your strategy • Custom email management • Competitor rate & review monitoring • Built-in cost centre management • Transaction reconciliation & invoicing • Essential and custom reporting • API integrations at various levels and modules • Optional built-in basic Property Management and Revenue Management Systems at your disposal Seamless Content Management System – save time, less hassle • Leverage a fully branded mobile-first template website or build your custom website with your own design deployed on our easy-to-use content management system. • Integrate or create your own loyalty program Enables Omnichannel Distribution - more exposure, more sales • Integrate a multi-property and packaging booking engine to your own website or have a custom booking engine and website all-in-one. • Connectivity with over 500 OTAs, wholesalers, tour operators, airlines, GDSs, and Metasearch • Open your own travel agent portal and voucher shop • Empower call centre agents with an optimized Central reservations office including groups/trips reservations Connectivity – more efficient, fewer errors • Reservation delivery or 2-way connectivity with over 50 PMSs • Integrations with CRMs, CRSs, RMSs, IBEs, conversion tools, and much more

ibelsa GmbH

Tripadvisor

Tripadvisor, the world's largest travel guidance platform*, helps hundreds of millions of people each month** become better travelers, from planning to booking to taking a trip. Travelers across the globe use the Tripadvisor site and app to discover where to stay, what to do and where to eat based on guidance from those who have been there before. With more than 1 billion reviews and opinions of nearly 8 million businesses, travelers turn to Tripadvisor to find deals on accommodations, book experiences, reserve tables at delicious restaurants and discover great places nearby. As a travel guidance company available in 43 markets and 22 languages, Tripadvisor makes planning easy no matter the trip type. The subsidiaries of Tripadvisor, Inc. (NASDAQ:TRIP), own and operate a portfolio of travel media brands and businesses, operating under various websites and apps, including the following websites: www.bokun.io, www.cruisecritic.com, www.flipkey.com, www.thefork.com, www.helloreco.com, www.holidaylettings.co.uk, www.housetrip.com, www.jetsetter.com, www.niumba.com, www.seatguru.com, www.singleplatform.com, www.vacationhomerentals.com, and www.viator.com. * Source: SimilarWeb, unique users de-duplicated monthly, January 2022 ** Source: Tripadvisor internal log files

Octorate

5Stelle

Host Hotel Systems

Medialog

Medialog is a next generation hybrid customizable property management system (PMS), that lets hoteliers and restaurant owners simplify the experience of their customers, and streamline the management of their establishments.

hotelcube

Proxima Service was founded in Turin in 1998. We are an independent company and have always computerized accommodation facilities, from clusters to boutique hotels, helping hoteliers to optimize processes and achieve excellence for rapid and concrete growth in their market segment.