Compare Reputation Manager (by Customer Alliance) vs HolidayCheck vs TrustYou (Reputation)

Customer Alliance

Reputation Manager (by Customer Alliance)

53 reviews
HolidayCheck AG

HolidayCheck

0 reviews
TrustYou

TrustYou (Reputation)

257 reviews

Compare Reputation Manager (by Customer Alliance) vs HolidayCheck vs TrustYou (Reputation)

Reputation Management vendor comparison between Reputation Manager (by Customer Alliance) vs HolidayCheck vs TrustYou (Reputation). Find out which Reputation Management is right for you based on realtime data from 310 verified hotelier reviews across 70 countries.

Customer Alliance

Customer Alliance

Ranked 4 (out of 50)

4.7
53 reviews
View profile
HolidayCheck AG

HolidayCheck AG

Ranked 29 (out of 50)

N/A
0 reviews
View profile
TrustYou

TrustYou

Ranked 3 (out of 50)

4.4
257 reviews
View profile

Ratings Summary

HT Score

Reputation Manager (by Customer Alliance)

85 HTScore Icon

HolidayCheck

unranked HTScore Icon

TrustYou (Reputation)

89 HTScore Icon
Popularity

Reputation Manager (by Customer Alliance)

53 verified reviews

HolidayCheck

0 verified reviews

TrustYou (Reputation)

257 verified reviews
Likelihood to Recommend

Reputation Manager (by Customer Alliance)

94%

HolidayCheck

0%

TrustYou (Reputation)

88%
Ease of Use

Reputation Manager (by Customer Alliance)

4.7

HolidayCheck

0

TrustYou (Reputation)

4.5
ROI

Reputation Manager (by Customer Alliance)

4.4

HolidayCheck

0

TrustYou (Reputation)

4.3
Implementation

Reputation Manager (by Customer Alliance)

4.8

HolidayCheck

Not enough data available

TrustYou (Reputation)

4.3
Customer Support

Reputation Manager (by Customer Alliance)

4.7

Verified Customer Support

HolidayCheck

0

Verified Customer Support

TrustYou (Reputation)

4.5

Verified Customer Support

Certificate of Excellence

Reputation Manager (by Customer Alliance)

HolidayCheck

TrustYou (Reputation)

Features

Surveys & Feedback

SMS text messaging

Sentiment Analysis

Guest satisfaction surveys

Responsive surveys

Review encouragement

Email reminders

Customizable questions

Conditional logic

Segmented surveys

In-stay surveys

Review Generation

Tripadvisor Review Partner

SMS text messaging

Workflow Management

Respond to reviews

Review encouragement

Follow-up & Resolution

AI Generated Reply Automation

Workflow Management

Respond to reviews

Alerts & Notifications

Ticketing system

In-stay surveys

Case Management

Reporting, Analytics & Insights

Sentiment Analysis

Revenue Reporting

Competitive Intelligence

Corporate Reporting

Reporting Dashboard

Competitive Benchmarking

Department level reporting

Channels

Social Media

Tripadvisor

Booking.com

Google

Admin & Settings

Multi-property Management

Mobile Accessibility

Other

SMS text messaging

Case Management

Reputation Manager (by Customer Alliance)

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

Admin & Settings

Other

HolidayCheck

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

Admin & Settings

Other

TrustYou (Reputation)

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

Admin & Settings

Other

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Customer Alliance
vs.
HolidayCheck AG
vs.
TrustYou

Customers

Top 3 Segments

Reputation Manager (by Customer Alliance)

Branded Hotels - 13%
Boutiques - 13%
City Center Hotels - 11%

HolidayCheck

Resorts - 0%
Motels - 0%
Hostels - 0%

TrustYou (Reputation)

Resorts - 19%
Branded Hotels - 15%
Other - 14%
Featured clients

Reputation Manager (by Customer Alliance)

-

TrustYou (Reputation)

Fit Score for Your Property

Want to find out which vendor is the best fit for your hotels?

Take the quiz

Pricing

Pricing Benchmark

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Customer Alliance Average Customer Alliance

Pricing Available By Request

HolidayCheck AG has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

TrustYou Average TrustYou

Reputation Manager (by Customer Alliance)

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

HolidayCheck

Pricing Available By Request
HolidayCheck AG has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

TrustYou (Reputation)

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
Custom Price Quote
Customer Alliance
vs.
HolidayCheck AG
vs.
TrustYou

What Customers Are Saying

Most Recent Review

Reputation Manager (by Customer Alliance)

Best professional tool for review and feedback management for the hotel industry

Manager Online Communication from Regensburg (Germany)

HolidayCheck

HolidayCheck AG doesn’t have any clients that have vouched for the product

TrustYou (Reputation)

Good program to get an overview about the performance of the business

Digital Marketing & Performance Specialist from Berlin (Germany)
Most Positive Review

Reputation Manager (by Customer Alliance)

Great rating tool (translated from German) Super Bewertungstool Interventionsmöglichk (original German)

Manager

HolidayCheck

HolidayCheck AG doesn’t have any clients that have vouched for the product

TrustYou (Reputation)

Connect with all social media related guest comments

Front Office Manager
Most Critical

Reputation Manager (by Customer Alliance)

Reputation management made easy

Marketing Manager

HolidayCheck

HolidayCheck AG doesn’t have any clients that have vouched for the product

TrustYou (Reputation)

Overview

Front Office Manager
References

Reputation Manager (by Customer Alliance)

Adelina Cantarell
Directora Comercial Hotel HCC Montblanc

Christian Hempel-Werner
Head of Business Operations A&O Hotels and Hostels

-

TrustYou (Reputation)

Selim Imre
Rooms Division Manager Aska Hotels Sun Queen Beach

Shanna Davis
Marketing Manager Ayres Hotels

General Info

Screenshots
Integrations

Reputation Manager (by Customer Alliance)

Property Management Systems (24) Booking Engine (9) Channel Managers (7)

HolidayCheck

Hotel Guest Apps (2) Hotel CRM & Email Marketing (1) In-Room Hotel Tablets (1)

TrustYou (Reputation)

Property Management Systems (24) Booking Engine (13) Hotel Management Software (13)