Compare Guest Feedback (by Customer Alliance) vs Buffer vs Trustpilot
Guest Survey Software vendor comparison between Guest Feedback (by Customer Alliance) vs Buffer vs Trustpilot. Find out which Guest Survey Software is right for you based on realtime data from 65 verified hotelier reviews across 13 countries.
Customer Alliance
Ranked 3 (out of 25)
Buffer
Ranked 10 (out of 21)
Trustpilot
Ranked 21 (out of 25)
Ratings Summary
Guest Feedback (by Customer Alliance)
87
Buffer
unranked
Trustpilot
unranked
Guest Feedback (by Customer Alliance)
65 verified reviewsBuffer
0 verified reviewsTrustpilot
0 verified reviewsGuest Feedback (by Customer Alliance)
Buffer
Trustpilot
Guest Feedback (by Customer Alliance)
Buffer
Trustpilot
Guest Feedback (by Customer Alliance)
Buffer
Trustpilot
Guest Feedback (by Customer Alliance)
Buffer
Not enough data available
Trustpilot
Not enough data available
Guest Feedback (by Customer Alliance)
Verified Customer Support
Buffer
Verified Customer Support
Trustpilot
Verified Customer Support
Guest Feedback (by Customer Alliance)
Buffer
Trustpilot
Features
GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK
TOP Matches
vs.
vs.
Customers
Top 3 Segments
Guest Feedback (by Customer Alliance)
Luxury Hotels - 17%
Resorts - 12%
Boutiques - 12%
Buffer
Resorts - 0%
Motels - 0%
Hostels - 0%
Trustpilot
Resorts - 0%
Motels - 0%
Hostels - 0%
Featured clients
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Fit Score for Your Property
Pricing
Guest Feedback (by Customer Alliance)
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
Buffer
Pricing Available By Request
Buffer has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
Trustpilot
Pricing Available By Request
Trustpilot has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
What Customers Are Saying
Most Recent Review
Guest Feedback (by Customer Alliance)
Best professional tool for review and feedback management for the hotel industry
Manager Online Communication from Regensburg (Germany)Buffer
Buffer doesn’t have any clients that have vouched for the productMost Positive Review
Guest Feedback (by Customer Alliance)
Intuitive and easy-to-use tool for guest surveys, feedback and reputation
Leitung Gästehaus St. Georg from Kelheim (Germany)Buffer
Buffer doesn’t have any clients that have vouched for the productMost Critical
Guest Feedback (by Customer Alliance)
Intuitive and easy-to-use tool for guest surveys, feedback and reputation
Leitung Gästehaus St. Georg from Kelheim (Germany)Buffer
Buffer doesn’t have any clients that have vouched for the productReferences
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General Info
Screenshots
Buffer doesn't have any screenshots
Trustpilot doesn't have any screenshots
Integrations
Guest Feedback (by Customer Alliance)
Property Management Systems (24)
Booking Engine (9)
Channel Managers (7)
Buffer
Buffer doesn't have any integrations
Trustpilot
Trustpilot doesn't have any integrations
Recent Company Updates
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Recent Articles
Buffer
Buffer doesn’t have any recent articles
Trustpilot
Trustpilot doesn’t have any recent articles