Compare CustomerCount Surveys vs Medallia vs Tripadvisor (Reputation Pro)

CustomerCount

CustomerCount Surveys

0 reviews
Medallia

Medallia

8 reviews
Tripadvisor

Tripadvisor (Reputation Pro)

1 reviews

Compare CustomerCount Surveys vs Medallia vs Tripadvisor (Reputation Pro)

Guest Surveys & Feedback vendor comparison between CustomerCount Surveys vs Medallia vs Tripadvisor (Reputation Pro). Find out which Guest Surveys & Feedback is right for you based on realtime data from 9 verified hotelier reviews across 2 countries.

CustomerCount

CustomerCount

Ranked 25 (out of 25)

N/A
0 reviews
View profile
Medallia

Medallia

Ranked 8 (out of 25)

4.8
8 reviews
View profile
Tripadvisor

Tripadvisor

Ranked 12 (out of 25)

5.0
1 reviews
View profile

Ratings Summary

HT Score

CustomerCount Surveys

unranked HTScore Icon

Medallia

unranked HTScore Icon

Tripadvisor (Reputation Pro)

unranked HTScore Icon
Popularity

CustomerCount Surveys

0 verified reviews

Medallia

8 verified reviews

Tripadvisor (Reputation Pro)

1 verified reviews
Likelihood to Recommend

CustomerCount Surveys

0%

Medallia

96%

Tripadvisor (Reputation Pro)

100%
Ease of Use

CustomerCount Surveys

0

Medallia

4.6

Tripadvisor (Reputation Pro)

5
ROI

CustomerCount Surveys

0

Medallia

4.5

Tripadvisor (Reputation Pro)

4.5
Implementation

CustomerCount Surveys

Not enough data available

Medallia

4.9

Tripadvisor (Reputation Pro)

Not enough data available
Customer Support

CustomerCount Surveys

0

Verified Customer Support

Medallia

4.8

Verified Customer Support

Tripadvisor (Reputation Pro)

4.5

Verified Customer Support

Certificate of Excellence

CustomerCount Surveys

Medallia

Tripadvisor (Reputation Pro)

Features

Survey Builder

On-site/In-Stay Surveys

Customizable questions

Conditional logic

Segmented surveys

Responsive surveys

Net Promoter Score (NPS)

Guest satisfaction surveys

Delivery Channels

SMS Text Based Surveys

On-site/In-Stay Surveys

Pre-arrival Surveys

Mobile Access

Guest room TV or tablets

Email

Review Generation

Review Routing

Certified TripAdvisor Review Collection Partner

Social review tracking

SMS text review collection

Follow-up & Resolution

Case Management/Ticketing System

Real Time Alerts

Assign alerts to departments

In app email response

In app call back

Reporting, Analytics & Insights

Analytics & Sentiment Analysis

Flexible role based reporting

Social review tracking

Other

Social review tracking

CustomerCount Surveys

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Other

Medallia

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Other

Tripadvisor (Reputation Pro)

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Other

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

CustomerCount
vs.
Medallia
vs.
Tripadvisor

Customers

Top 3 Segments

CustomerCount Surveys

Resorts - 0%
Motels - 0%
Hostels - 0%

Medallia

Other - 87%
Resorts - 13%
Motels - 0%

Tripadvisor (Reputation Pro)

Other - 100%
Resorts - 0%
Motels - 0%
Featured clients
-
-
-

Fit Score for Your Property

Want to find out which vendor is the best fit for your hotels?

Take the quiz

Pricing

Pricing Benchmark

Pricing Available By Request

CustomerCount has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Pricing Available By Request

Medallia has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Pricing Available By Request

Tripadvisor has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

CustomerCount Surveys

Pricing Available By Request
CustomerCount has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

Medallia

Pricing Available By Request
Medallia has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

Tripadvisor (Reputation Pro)

Pricing Available By Request
Tripadvisor has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
Custom Price Quote
CustomerCount
vs.
Medallia
vs.
Tripadvisor

What Customers Are Saying

Most Recent Review

CustomerCount Surveys

CustomerCount doesn’t have any clients that have vouched for the product

Medallia

Medallia is fairly intuitive, but does take some time to get acclimated. It is incredibly convenient to have access to both Medallia surveys and social media reviews all in one place.

Chef concierge from Houston (United States)

Tripadvisor (Reputation Pro)

OS COMENTÁRIOS E INTERAÇÃO DOS NOSSOS CLIENTES

Reservas
Most Positive Review

CustomerCount Surveys

CustomerCount doesn’t have any clients that have vouched for the product

Medallia

Nice Tool

General Manager from San Francisco (United States)

Tripadvisor (Reputation Pro)

OS COMENTÁRIOS E INTERAÇÃO DOS NOSSOS CLIENTES

Reservas
Most Critical

CustomerCount Surveys

CustomerCount doesn’t have any clients that have vouched for the product

Medallia

Very user friendly. There are many graphic charts that make it easy to see bench marks for guest satisfaction

Night Manager from Las Vegas (United States)

Tripadvisor (Reputation Pro)

OS COMENTÁRIOS E INTERAÇÃO DOS NOSSOS CLIENTES

Reservas
References
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General Info

Screenshots

CustomerCount doesn't have any screenshots

Integrations

CustomerCount Surveys

CustomerCount doesn't have any integrations

Medallia

Business Intelligence (2) Booking Engine (1) Hotel Reservations Systems (1)

Tripadvisor (Reputation Pro)

Booking Engine (22) Channel Managers (22) Property Management Systems (20)
Recent Company Updates
-
-
-
Recent Articles

CustomerCount Surveys

CustomerCount doesn’t have any recent articles

Tripadvisor (Reputation Pro)

Tripadvisor doesn’t have any recent articles